Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Presence of insects
Higher laundry service cost

Categories

Cleanliness
8.73
The hotel was reported as clean and nice overall, with no significant negative comments.
Service
9.1
The staff were frequently described as friendly, courteous, and providing excellent service.
Location
9.14
The hotel is conveniently located near major attractions, making it easy to explore the area.
Room Quality
8.69
Rooms were noted as clean and spacious in multiple reviews.
Amenities
8.52
Amenities such as the pool were well-received; however, some areas need improvements.
Value for Money
8.68
Guests mentioned good value despite some higher prices for certain services like laundry.
Food and Beverage
8.63
Breakfast and restaurant options were appreciated, with local food being a highlight.
Overall Experience
8.9
Overall positive experiences were shared, reflecting high guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:20

Property Description

Central Location
Apsara Centrepole Hotel is conveniently located just a 1-minute walk from Siem Reap City’s vibrant Pub Street and night markets, offering guests easy access to the bustling local scene.

Relaxation and Dining
Guests can unwind and enjoy the outdoor pool, restaurant, and lounge bar within the hotel premises, providing a perfect blend of relaxation and dining options during their stay.

Convenience and Service
With free WiFi, complimentary airport pick-ups, and a range of services including room service, massage facilities, and tour assistance, Apsara Centrepole ensures that guests' convenience and comfort are top priorities throughout their visit.

Book your stay now at Apsara Centrepole Hotel for a memorable experience in Siem Reap!

Important information:

Please note that the property offers complimentary pickup services from the Siem Reap International Airport between 07:00 to 21:00. Guests are required to provide arrival details in advance using the Special Requests box available. Airport pickups outside of these hours are subject to additional charges.

Our Hotel is providing transportation pick up and Temple TourPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 6 years old stay for free when using an available cot.
    People 12 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 489 reviews
Cleanliness: 8.73
Service: 9.1
Location: 9.14
Room Quality: 8.69
Amenities: 8.52
Value for Money: 8.68
Food and Beverage: 8.63
Overall Experience: 8.9
D
Daniel • solo_traveller • us
10
Excellent staff, clean and great value
Pros:

I spent 30 days at Apsara Centrepole Hotel and it proved to be an excellent choice for my stay in Siem Reap. The room was spacious, comfortable, and very well maintained throughout my visit. Housekeeping did an outstanding job, with daily room service keeping everything spotless and fresh.
The hotel grounds are immaculate and create a relaxing atmosphere, while the staff consistently went above and beyond to ensure my comfort. Everyone was friendly, professional, and genuinely attentive, making me feel welcome from the moment I arrived.
The location is another major advantage. It's within easy walking distance of Pub Street, restaurants, markets, and Siem Reap's entertainment district, making it convenient to explore the city while still enjoying a comfortable place to return to each day. The hotel also offers breakfast and lunch options, which were a nice convenience when I preferred to dine on-site. Apsara Centrepole Hotel offers great value, outstanding service, and a fantastic location. I would gladly stay here again and highly recommend it to anyone visiting Siem Reap.

Cons:

For guests planning a longer stay, I would recommend requesting a room away from the front of the building, as music from nearby nightclubs can be heard late into the early morning hours. With that small consideration in mind, my overall experience was excellent.

2026-06-17 • via Nuitee
V
Victor • solo_traveller • us
10
2026-06-16 • via Nuitee
Y
Yann • couple • fr
8
2026-06-07 • via Nuitee
C
Chris • solo_traveller • au
7
2026-06-04 • via Nuitee
A
andyroma • family_with_children • it
10
2026-05-15 • via Nuitee
F
Fabien • solo_traveller • fr
9
Pros:

L'emplacement est super et le personnel exceptionnel. Quant aux chambres, elles sont très spacieuses

Cons:

Pour avoir fait 3 chambres différentes,il y a toujours soit quelque chose d'abîmé ou qui ne marche pas

2026-05-12 • via Nuitee
G
GregoryJJ • solo_traveller • au
9
Nice hotel
Pros:

Very close to pub street and local restaurants

Cons:

Mosquito's are plentiful in the garden

2026-05-10 • via Nuitee
M
Matt • solo_traveller • us
8
2026-05-05 • via Nuitee
M
Mathieu • solo_traveller • nc
7
2026-05-05 • via Nuitee
R
Robyn • extended_group • au
10
Please stay here it’s the best
Pros:

The staff were amazing, They got me a cake for my birthday and decorated the bed ❤️Reception cleaning staff even security man out the front ❤️ very close to Pub street about 50 metres away but very quiet in the hotel❤️

2026-05-01 • via Nuitee
I
Ian • solo_traveller • gb
10
2026-04-17 • via Nuitee
A
Andreas • solo_traveller • at
9
2026-04-13 • via Nuitee
R
Robin • family_with_children • no
10
Super!
Pros:

Poolen var ganska liten men hade den för oss själva hela tiden, handdukar låg klara varje dag på solsängarna, flipflops och badrockar på rummet, underbar personal som var hjälpsamma med bokningar och kunde svara på det mesta vi undrade över, närhet till pub street, old market, night market, ac funkar bra, nästan inge mygg

Cons:

Högt ljud från pub street på kväll/natt men vad kan man förvänta sig då man bor just bredvid? Är man väldigt ljudkänslig då man ska sova får man evt ha öronproppar.

2026-04-06 • via Nuitee
C
C • solo_traveller • au
10
Pros:

I stayed here for 5 nights! Close to pub street and supermarkets and everything ! Amazing room! Amazing staff! Amazing pool! When back in Siem Reap I’ll come again!

2026-04-02 • via Nuitee
B
Bonaguy • family_with_children • fr
7
Pros:

emplacement proche de pub street et du night market.
grande terrasse.

Cons:

pas d'ascenseur, escalier étroit, restauration minimalist, ne vendent même pas de ice coffee...

les employés ne connaissent même pas la carte alors qu'il y a 6 proposition dessus.

emplacement juste derrière le X bar donc pas forcément très bien insonorisé...

moustique écrasé sur les murs... poussière sur les barreaux de la salle de bain...

2026-03-29 • via Nuitee
M
Matthew • family_with_children • gb
8
2026-03-29 • via Nuitee
J
Janice • couple • ca
10
We had a wonderful time would stay there next time
Pros:

The staff were extremely nice. Close to everything

Cons:

Nothing it was very nice

2026-03-29 • via Nuitee
W
William • couple • gb
7
Pros:

Great location

Cons:

As we checked in they informed us that the Air Conditioning in our room was broken, so they arranged for us to stay at a different hotel, which was much further from the city centre, and a downgrade in terms of the cost. This was just for one night, and although they paid for taxis between the hotels it was inconvenient having to sort these out from the central area and explain each time to different hotel staff that we won’t be the ones paying.
Once the air conditioning was fixed we were able to check in to the hotel we wanted to stay in, and things were fine after that.
It would have been nice to have been able to stay in the same central location that we wanted the whole time.

2026-03-28 • via Nuitee
S
Saha • family_with_children • in
7
Pros:

Extremely good location. Just a minute away from Pub Street and good restaurants. 5 mins away from the Night market. Staff was very good.

Cons:

A lift definitely. Terrace room was good but A/C s not working properly. I had to shift to another room. Foul smell came out of the bathroom drain often. No buffet breakfast. Just a kind of set meal. Pool water was dirty.

2026-03-28 • via Nuitee
Макар Дашкевич • family_with_children • ru
8
2026-03-26 • via Nuitee