Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and efficient staff
Good pricing for room and breakfast
Cons:
Cleanliness issues noted
Inconvenient location

Categories

Cleanliness
7.46
There were mentions of a damp smell and issues with cleanliness, including signs of aging.
Service
9.93
The staff were described as amazing, kind, and efficient, contributing positively to the experience.
Location
7.97
The location was described as not very convenient and a bit far from central areas.
Room Quality
8.42
Rooms were generally spacious and comfortable, but some issues with odor and maintenance were noted.
Amenities
8.45
Basic amenities were available, but some guests noted a lack of full-body exercise options and inadequate pool area.
Value for Money
8.91
The pricing was considered reasonable for the size of rooms and breakfast offerings.
Food and Beverage
7.96
While breakfast was praised, there was mention of limitations in meal options.
Overall Experience
8.93
Overall satisfaction is generally positive, with some criticisms noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:23

Property Description

Luxurious Accommodations
Bao Son International Hotel, situated on the picturesque Nguyen Chi Thanh street in Hanoi, offers elegantly furnished rooms with modern amenities like flat-screen TVs, safety deposit boxes, and luxurious bathrooms.

Amenities Galore
This hotel boasts a wide range of facilities including a 4-season swimming pool, gym, spa, and even a casino. Guests can unwind in the sauna, indulge in traditional massages, or avail of the services of the round-the-clock business center.

Culinary Delights
Indulge your taste buds at the 50Bistro Restaurant & Café with its all-day à la carte menu, or savor breakfast buffets at the Crystal Restaurant. For a more relaxed experience, head to the poolside Bora Bora Restaurant for snacks and drinks.

Book now to experience the epitome of luxury and hospitality at Bao Son International Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

8.5
Based on 160 reviews
Cleanliness: 7.46
Service: 9.93
Location: 7.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 8.93
D
danny • family_with_children • nl
10
super personeel en goed hotel
Pros:

Het Hotel ligt buiten het toeristen gebied. aar voor ons was het perfect omdat het bij het nationaal kinderziekenhuis ligt.
Wij zijn in een crises situatie bij het hotel aangekomen en 3 van onze kinderen achter moeten laten omdat een van onze kinderen in het ziekenhuis lag.
Ik heb dit bij binnenkomst gemeld bij de receptie dat ik terug naar het ziekenhuis moest en de 3 kinderen in het hotel achter ging laten tot er een familie lid uit Nederland zou overkomen.
Het personeel heeft ons geweldig ondersteund onze dank hiervoor.
Dit is meer dan je van een hotel mag en kunt verwachten, wij hadden in deze situatie geen beter hotel kunnen wensen.

2026-09-10 • via Nuitee
J
John Dickson • family_with_children • in
8
Pros:

good breakfast and the room also good

Cons:

Wifi was not stable

2026-08-13 • via Nuitee
M
MALITA • solo_traveller • au
5
Expect much more from the property considering the price
Pros:

The beds were great and housekeeping staff very good

Cons:

Location was bad and a lot of construction work around. Breakfast was poorly managed not a lot of variety and all staff cared is to keep and eye on the time when to close.

2026-08-10 • via Nuitee
A
Alexandra • solo_traveller • de
7
Pros:

Room was very nice and staff as well

Cons:

The water in the pool wasn't very clean, I assume a "shower before enter" policy would help

2026-07-19 • via Nuitee
D
Duyen • family_with_children • vn
8
Cũng được ạ, phòng sạch sẽ, nhưng hơi bé. Ăn sáng ngon, đa dạng nhiều món, nếu đánh giá 4 sao thì vẫn chưa đạt lắm
2026-05-31 • via Nuitee
N
No Name • solo_traveller • au
9
2026-05-29 • via Nuitee
Y
Yasantha • solo_traveller • ae
3
Pros:

Staff

Cons:

The AC was not cooling and there was construction going on next to the building and noise.
Lift does not have exhaust and it was suffocating.also there is no ventilation in the room

2026-05-27 • via Nuitee
Y
YvesTibe • solo_traveller • ca
10
Excellent clean friendly hotel and great base for work trip
Pros:

very clean, safe, comfortable with great air conditioning and great staff

2026-04-25 • via Nuitee
G
Go • extended_group • ph
8
Convenient
2026-03-14 • via Nuitee
Q
Quynh Nga • solo_traveller • ca
10
2026-03-12 • via Nuitee
T
Thanh Van • family_with_children • ca
9
2026-03-09 • via Nuitee
N
Nicolas • solo_traveller • au
8
Pros:

The room was totally renovated. The bed and sheets were really comfortable. The room was spacious and always clean. However, the bathroom shower could use some renovation, particularly the bath tub and shower.

Cons:

The hotel is being renovated which meant a lot of noise during some days of my stay. The breakfast was great but had little to no vegan/vegetarian options. There was no plant-based milk available and the coffee cups were too small to mix coffee with milk. The location was okay if you are staying close to work but nothing much to do around the area. Most restaurants in the area don't speak english so if you have dietary requirement, this could be a problem. I also asked the hotel to kindly provide som cutlery and chop sticks which they did but house keeping did not wash these or replaced it with new ones. The same was the water glass cups provided in the room.

2026-02-10 • via Nuitee
A
ana-laura • family_with_children • ch
9
Top!
2026-01-19 • via Nuitee
A
Aukien • family_with_children • at
6
Cons:

Roch nach Schimmel im Zimmer und waren Kakerlaken

2026-01-19 • via Nuitee
T
THI HONG LUA • family_with_children • vn
9
2026-01-19 • via Nuitee
D
Dedy Tan • extended_group • id
10
2026-01-18 • via Nuitee
E
Emmanuele • extended_group • it
7
Decent value for money in Hanoi
Pros:

+ decent hotel in a strategic location in Hanoi, good value for money
+ kind and helpful staff
+ good variety for the breakfast

Cons:

- pool not in a good state when we visited (last December), the cleanliness of both the pool and the gym facilities needs to be improved

2026-01-12 • via Nuitee
N
Nivyabandi • solo_traveller • bi
8
Pros:

The fitness facility doesn't offer many options for full body exercises.

The restaurant focused on traditional meals and ignore that some foreigners can't afford.Propose many internationally common meals and allow them the foregners to have many choices

Cons:

I recommend whoever who plan to visit Hanoi to stay at Bao son International Hostel .The has a good care for customers .

2026-01-05 • via Nuitee
E
Eric • couple • us
5
Brilliant service; I wish it were a better hotel.
Pros:

The people were the best. If I were rating nothing but their service I would give them 100/10. They were absolutely amazing! They were kind and efficient and always happy to see us. We really loved the service we received.

Cons:

1st and most important: They charge for water!!! Don't do this! In a country where the tap water isn't safe to drink, it effectively becomes an extra charge on the room that you haven't told me about upfront. Unfortunately, this isn't the only problem. The hotel is aged and needs some maintenance. There was a hole in the tile in our bathroom, scuffs all over the walls, and a damp smell in the room. Also, the location is really bad. It's not very convenient to anything and if you turn left out of the hotel the city is completely unwalkable. Also, the internet could be faster.

2026-01-02 • via Nuitee
T
Thomas • solo_traveller • de
8
Zentrale Lage mit freundlichem Personal uns sehr angenehmen Preis!
Pros:

Sehr gutes Preis-Leistungsverhältnis und sehr freundliches Personal.

Cons:

Das Zimmer lag zur Straße und das Fenster schloss nicht richtig, so dass der Straßenlärm trotz geschlossenem Fenster groß war.

2025-12-13 • via Nuitee