Hotel Boss

Hotels
8.8 (3950 reviews)
ul. Żwanowiecka 20 , Warsaw , pl

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Quiet location
Cons:
Room conditions could improve
High price for breakfast

Categories

Cleanliness
8.66
General cleanliness mentioned positively in several reviews.
Service
9.13
Friendly and helpful staff highlighted in multiple reviews.
Location
9.17
Convenient and quiet location mentioned positively.
Room Quality
8.12
Some reviews indicate the rooms could be refreshed and sizes could be bigger.
Amenities
8.65
Amenities generally satisfying, with some areas lacking updates.
Value for Money
8.61
Good value for the price, although some found breakfast pricing excessive.
Food and Beverage
9.16
Highly rated breakfast and dining options, though some minor issues reported.
Overall Experience
8.93
Overall experience generally very positive with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:10

Property Description

Luxurious Accommodation

Indulge in comfort with 136 well-presented air-conditioned rooms featuring a desk, big flat-screen TV, and a spacious bathroom with shower. Enjoy complimentary bottled water and the option to request ironing facilities and a safe at the 24-hour reception.

Delicious Dining Options

Start your day with a varied buffet breakfast and savor Polish and European dishes at the stylish Malinowa Restaurant. Treat yourself to coffee and desserts at the Lobby Bar, open from 9:00 to 23:00, offering delights from the hotel’s own bakery.

Convenient Amenities

Explore the picturesque surroundings on foot or with a rented bicycle, stay active with free access to the fitness room, or enjoy bowling at Retro Club. With 17 conference rooms, audiovisual equipment, and interpreting services, Hotel Boss is perfect for business meetings and events.

Book now for an unforgettable stay at Hotel Boss Warszawa.

Important information:

Please note that breakfasts for children up to 3 are available free of charge, and for children from 3 to 10 it is 40 PLN.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WAW

Location

Guest Reviews

8.8
Based on 3950 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.93
A
ANDREY family_with_children md
2
Cons:

Extremely Disappointing Stay

This hotel is old and clearly has not been renovated for a very long time. Unfortunately, the condition of the room and the attitude of the staff made our stay extremely disappointing.

There were cobwebs in the corners of the room, and the toilet seat was very dirty, with visible yellow stains. The room had a strong smell of dust and cigarette smoke, despite the fact that we had informed the hotel in advance that we would be staying with a small child.

The bottled water provided by the hotel was of very poor quality. When used to make tea, it left a noticeable residue. The kettle was also heavily covered with limescale.

A large part of the lighting in the room did not work. The bulbs were burned out in several areas, including the two rooms, hallway and bathroom. There was also no soap in the shower. As we arrived late, we had no choice but to take a shower without soap.

The beds were old and uncomfortable. They were on wheels and kept moving apart during the night, making it difficult to sleep properly.

The most unacceptable part of our stay, however, was the way our belongings were handled and the attitude of the hotel management.

After a long journey by car, my wife washed the lunch boxes we use for our child’s food, dried them and left them on the table in our room. When we returned in the evening, the lunch boxes were gone.

We immediately contacted reception and explained that these boxes were needed to store food for our child during the journey. We specifically explained that they had been washed and left on the table in the room.

We had to wait until the following day, and approximately 20 minutes before a manager came to speak with us. She did not introduce herself and spoke to us in a very rude and unprofessional manner. No reasonable explanation or solution was provided.

After another 25–30 minutes, she finally brought our lunch boxes back. They were completely dirty and placed inside a dirty bag.

2026-08-22 via Nuitee
O
Oleksii couple cz
8
2026-08-22 via Nuitee
N
Nowak couple pl
10
Super 🤩
Pros:

Pokój ✌️

2026-08-22 via Nuitee
O
Oleksii couple cz
8
2026-08-22 via Nuitee
I
Ilgonis solo_traveller lv
8
2026-08-21 via Nuitee
Y
Yury extended_group by
10
2026-08-21 via Nuitee
Катерина solo_traveller ua
9
2026-08-21 via Nuitee
A
Adrian solo_traveller pl
10
2026-08-21 via Nuitee
M
Mariusz couple pl
5
2026-08-20 via Nuitee
S
Salumets solo_traveller ee
9
2026-08-20 via Nuitee
T
Tatjana couple de
10
2026-08-19 via Nuitee
Антощук couple ua
10
2026-08-19 via Nuitee
K
Krzysztof solo_traveller pl
6
2026-08-19 via Nuitee
E
Eduard solo_traveller ua
8
2026-08-18 via Nuitee
Гриша solo_traveller by
9
2026-08-18 via Nuitee
V
VOLODYMYR couple ua
8
В цілому дуже приємний персонал, рівень обслуговування та рівень комфорту і чистоти, закрита парковка та приемна зелена
Pros:

Цілодобова реєстрація, персонал, зручності на справжні три зірки

Cons:

При заселенні у номері під кріслом знаходилась пуста пляшка з під пепсікола, але номер був чистий.
Музика з вулиці лунала до 2 ночі, що заважало спати.

2026-08-17 via Nuitee
R
Raman family_with_children by
10
2026-08-16 via Nuitee
U
Urszula solo_traveller pl
4
Pros:

Brak lodówki za cenę jaką hotel pobiera to nie jest śmieszne

Cons:

Restauracja fajna, otoczenie też , dużo zieleni, tylko ta nieszczęsna lodówka dużo mi sprawiła kłopotu

2026-08-16 via Nuitee
N
Nerea P solo_traveller es
9
Pros:

Habitación cómoda. Personal amable. Parking incluido.

2026-08-15 via Nuitee
K
Khalifa family_with_children ae
10
إقامة مريحة …مكان هاديء
Pros:

فندق ممتاز ليوم او يومين …نظيف رغم ان الأثاث قديم

Cons:

بعيد عن وسط المدينه

2026-08-14 via Nuitee