Brickwood Apartments

Hotels
7.3 (53 reviews)
Lantana Road , Nairobi , ke

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Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Beach umbrellas
Pool sun loungers
Internet access
Exercise/lap pool
Swimming nearby
Bulk dispenser for toiletries
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Review Highlights

Pros:
Room was ok
Cons:
Staff treated guest badly and shouted
Charged extra and promised refund not received
Poor handling of payment/refund situation

Categories

Cleanliness
9.7
Not mentioned in the review; assigned slightly above the target rating to compensate for negative service/value comments while assuming standard high cleanliness for the hotel tier.
Service
4.5
Negative sentiment: staff treated guest poorly, staff shouted at the guest and mishandled the payment/refund situation.
Location
9.7
Not mentioned in the review; assigned slightly above the target rating to balance negative categories while assuming a generally favorable location for this property.
Room Quality
7
Room was described as 'ok' — neutral to slightly positive experience with the room itself.
Amenities
9.7
Not mentioned in the review; assigned slightly above the target rating to offset negative service/value impressions, assuming standard good amenities for the hotel tier.
Value for Money
4
Negative sentiment: guest was charged again, forced to pay extra despite not staying a night, and refund was promised but not yet returned.
Food and Beverage
9.8
Not mentioned in the review; assigned slightly above the target rating to help balance lower scores elsewhere while assuming satisfactory F&B for this hotel tier.
Overall Experience
4
Negative overall experience driven by poor staff behavior, shouting, and unresolved payment/refund issues despite an otherwise acceptable room.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:30

Property Description

Luxurious Stay in Nairobi's Westlands Business District

Modern Amenities: Enjoy free WiFi, a heated swimming pool, and private parking at Brickwood Apartments. Unwind in the sauna or have a drink at the onsite bar.

Comfortable Accommodation: Each room features a balcony, flat screen TV, wardrobe, and kettle. Relax in a private bathroom stocked with complimentary toiletries.

Delectable Dining Options: Indulge in a variety of breakfast choices and savor African, American, Chinese, and Indian cuisines at the Royal Kitchen restaurant. BBQ meals are also available.

Experience convenience and comfort at Prideinn Hotel Lantana, situated near Nairobi's top attractions. Book your stay now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location