Rowntree Lodge

Nothing

Booked rowntree lodge Fri to Mon as reviews were very good + 4 star accommodation. on arrival we were shown to our room and given our key . On entering room we noticed how warm the room was even thought windows were proped open with wooden block , on checking the bathroom the picture on the wall had a broken frame which we reported right away so we wouldn't be charged for breakages, a member of staff came up and removed picture . We asked if we could possibly have another fan for our room, his reply was i could ask but we didn't receive one. Saturday morning cleaning staff knocked on but we said we were fine today didn't need anything. Sunday went down for breakfast, same time 8.30am noticed it was very busy and noisy on cafe side of B&B , table set, but nothing set out on breakfast bar ,no juice, cereal, jams . Sat down, staff member appeared to take our order and apologised for noise inside and outside if it disturbed us as it was a local running group who meet every 6 to 8 weeks and use the café after there run from 8am . We mentioned to staff member that nothing had been set up on the breakfast side her response was she thought there was only a couple for breakfast then realised there were 7 and because it was so busy , she took our order and asked did we want juice bringing . 2 guests came down for breakfast and said when they arrived last night they were told about the runners . After breakfast we went back to our room gathered our bags ,left towels on bathroom floor to be replaced and went out for the day again . Came in late noticed towels in bathroom had been placed over shower and back on hand rails but not been replaced , by this time my husband was fast asleep and I was very anxious couldn't sleep , so went to make my self a cup of tea thats when I noticed the kettle was full of lime scale which I didn't know anything about as I didn't make the drinks we had .

The left-hand door of the shower cubicle wouldn't open - would have been nigh-on impossible to shower if either of us was a little overweight!

There was a really handy key box for late check-in and it would be great to let guests know in advance. We got delayed on the Cleveland Way without internet/mobile connection and were worried about being locked out.

There was just a small, quite high window in the bedroom.

Lack of fresh fruit at breakfast.

Could see the cafe / breakfast area has recently been refurbished, rooms and bed were a little tired but very clean.
Only 1 coffee included in breakfast and refills are normally offered.

Unterkunft war schön, aber der Rest nicht. Gegend nicht sehr einladend, etwas weit mit dem Koffer vom Bahnhof, bergauf. Scarborough ist komplett von Möwen verseucht und leider etwas runtergekommen.

Not central

The parking in the street with a touring Motorcycle,
No secure parking

Internet for the TV was hit and miss.

Parking is a balancing act, seemed much more complicared than North Bay hotels, having to swap between discs (3 hour limit) and then paying for scratch card permits (£10 for 2 nights)- never had this before nor had to pay before and we've been visiting for 20 years all over the sea front along both bays. Free parking is available but very limited along Avenue Victoria. It's the only thing that impacted us, everything else was top notch

Nothing

Nothing