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Facilities
Property facilities
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Elevator
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Fitness facilities
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Supervised childcare/activities
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ATM/banking
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Gift shops or newsstand
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Shopping on site
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Golfing nearby
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Television in common areas
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Free breakfast
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Health club
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Safe-deposit box at front desk
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Multilingual staff
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Free newspapers in lobby
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Wedding services
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Tours/ticket assistance
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Wheelchair accessible parking
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Conference center
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Parking (limited spaces)
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Playground on site
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Volleyball on site
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Free self parking
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Computer station
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Airport transportation - pickup (surcharge)
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Free full breakfast
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Children's club (surcharge)
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Banquet hall
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Wheelchair-accessible van parking
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Free breakfast
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Fitness facilities
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Health club
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Casino
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Designated smoking area
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Picnic area
Review Highlights
Categories
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Property Description
Recreational Activities
Enjoy the outdoor tennis courts, health club, and casino for hours of entertainment.
Dining and Drinking
Indulge in delicious meals at the restaurant, sip on drinks at the bar/lounge and poolside bar, and start your day right with a complimentary full breakfast.
Amenities and Services
Benefit from complimentary wireless internet access, business center, and event facilities. Relax with conveniences like room service, dry cleaning, and a roundtrip airport shuttle.
A stay at Peermont Metcourt Inn at The Grand Palm Resort places you in the heart of Gaborone, within a 5-minute drive of ISKCON Gaborone and Three Dikgosi Monument. Book now for an unforgettable stay!
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as outdoor tennis courts and a health club. This Art Deco hotel also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
A deposit may be required at the property.
Property Policies
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Pets
Pets not allowed
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General
Individually-wrapped food options are available for dinner
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Sustainability Certifications
Property confirms they are implementing guest safety measures
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General
Individually-wrapped food options are available for breakfast
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General
Individually-wrapped food options are available for lunch
Property policies
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Pets
Pets not allowed
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General
Individually-wrapped food options are available for dinner
-
Sustainability Certifications
Property confirms they are implementing guest safety measures
-
General
Individually-wrapped food options are available for breakfast
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General
Individually-wrapped food options are available for lunch
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Children and extra beds
No rollaway/extra beds available
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Pets
Service animals not allowed
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General
Gloves are available to guests
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General
Guests are provided with free hand sanitizer
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General
Staff temperature checks are conducted regularly
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General
Masks are available to guests
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General
Individually-wrapped food options are available
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General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
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General
Staff wears personal protective equipment
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General
Temperature checks are available to guests
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General
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
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General
Property follows sanitization practices of Safe Travels (WTTC - Global)
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General
Property is cleaned with disinfectant
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General
Individually-wrapped food options are available through room service
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General
Social distancing measures are in place
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General
Professional property host/manager
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General
Protective clothing is available to guests
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Children and extra beds
No cribs (infant beds) available
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Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
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General
Commonly-touched surfaces are cleaned with disinfectant
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General
Shield between guests and staff in main contact areas
Location
Guest Reviews
Clean room, easily accessible. Seem less check in
The cleaning crew were great. But the front office was rude and just unpleasant to deal with. THERE ARE NO RESTAURANTS IN THIS HOTEL. You have to walk to another hotel to get ANY FOOD. They will give you one water bottle, if you ask for more after 5pm, they will not give you any. And yes, NO ROOM SERVICE.
There is a convenience store near by, but if you don't have water in the night, then good luck walking to the store.
The first day my AC wouldn't work. When i talked to the receptionist, he said "Maybe it does not want to work." And he turned around and went about his business. I was pissed, but controlled myself and requested him to please do something. He said he'll 'try.' After an hour i went back and asked again, he barely acknowledged me. Third time i made a issue. After another hour a technician came up and told me that the AC is frosted over. It took another hour before they changed rooms.
Terrible customer service. Please also check the ratings that Hotels.com is saying for this hotel. It's not a 5 star hotel. This is a budget hotel with old furniture and NO RESTAURANTS.
Clean convenient and staff friendly
The staff at reception were non - chalant. Bad attitude . Service was poor. No porters. were unable to deliver an iron to the room. Had to fetch it myself. Breakfast was poor.
The Staff was really rude , they were claiming they didnt see my booking and there were no rooms
Hotel clean with friendly and helpful staff.I highly recommend ,Metcourt was home and close to the shops ,road .Easy to access transport.
very dusty room
Good
Area is good. For the rate paid room was great. Had some wifi issues at times
Rooms were lovley and comfortable bed and clean. Nice cosy and quiet
Booked and paid by app but was delayed by staff trying to confirm my booking.had booked double bed got twin beds
No microwave and the staff is rude.
Affordable, comfortable and well worth the stsy.
The light were not enough
Overall it was lovely, but on arrival the lady at reception was rude and unfriendly
Amazing
It is so sad to see that a hotel and complex like that has not been upgraded to move with the times.
I last stayed here about 6 years ago and everything, the decor included is exactly the same.
No restaurant, bar section in the hotel (Metcourt) anymore.
IN DIRE NEED OF AN UPGRADE TO MOVE ONTO THE CURRENT TIMES.
In dire need of an update. Run down.
There are things to do like swim and play tennis. Housekeeping was a bit negligent ( they left things in my room)
I didn’t like anything everything was bad,staff not helping answering my questions and first night I asked for bathroom towels three times from 16.30 to 20.30 that’s when I given following day same and I didn’t ask I used bed sheets since the room had two single bed
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