Travelodge Kuala Lumpur City Centre

Hotels
Travelodge
7.6 (2004 reviews)
No 7 Jalan Hang Kasturi , Kuala Lumpur , my

Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.36
Multiple reviews highlight unclean conditions in rooms and bathrooms.
Service
8.33
Warm welcome and helpful staff mentioned in several reviews.
Location
9.37
Convenient location close to shops and public transportation as noted in multiple reviews.
Room Quality
6.82
Rooms rated as small and not very comfortable in a few reviews.
Amenities
7.85
Adequate amenities, though breakfast options were limited.
Value for Money
7.81
Affordable pricing noted, but issues with cleanliness and room quality affect overall value.
Food and Beverage
6.36
Breakfast was criticized for limited options and quality.
Overall Experience
7.93
Mixed feelings with some positive aspects but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:22

Property Description

Prime Location in Kuala Lumpur
Situated in the heart of Kuala Lumpur, just steps away from popular attractions like Petaling Street and Central Market.

Modern Amenities
Recently upgraded property offering free WiFi, air-conditioned rooms with essential facilities, and a flat-screen TV for a comfortable stay.

Convenient Services
Guests can enjoy 24-hour front desk assistance for currency exchange, laundry services, and luggage storage.

To experience the vibrant city of Kuala Lumpur with comfort and convenience, book your stay at Travelodge Chinatown Kuala Lumpur today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Travelodge Chinatown Kuala Lumpur will experience a power outage from 10:30 AM to 7:00 PM on 6 May due to TNB maintenance. Please charge your devices beforehand. Emergency lighting is in place, and our staff will be on hand for any assistance needed.

We apologize for the inconvenience and appreciate your understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs MYR 10 per day.

Location

Guest Reviews

7.6
Based on 2004 reviews
Cleanliness: 6.36
Service: 8.33
Location: 9.37
Room Quality: 6.82
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 6.36
Overall Experience: 7.93
A
Ariani Soraya couple my
10
2026-05-29 via Nuitee
K
Karim family_with_children my
10
2026-05-29 via Nuitee
P
Poh solo_traveller my
7
2026-05-27 via Nuitee
G
Grace couple my
7
2026-05-26 via Nuitee
K
KENNETH couple gb
8
Value for money
Pros:

Very central

Cons:

The shower water temperature not steady

2026-05-26 via Nuitee
A
Ahmad Kamal family_with_children my
9
2026-05-25 via Nuitee
S
Samsuddin couple my
5
Disappointed with limited parking, poor service and an underwhelming breakfast.
Pros:

The location is near to petaling street and pasar seni.

Cons:

The main reason I booked this hotel was because it offers parking. However, when I arrived, the parking lot was completely full (the space is very limited) and I had to park somewhere else at four times higher the price. The receptionist was unhelpful when we asked about the parking situation. Also, the breakfast selection was quite limited, and the server was not friendly.

2026-05-24 via Nuitee
H
Helen solo_traveller nl
9
Prima verblijf! Lekker centraal.
Pros:

Heerlijke bedden, goede badkamer en genoeg ruimte om je spulletjes op te ruimen.
House keeper Somwat Alam was erg aardig en heeft mij goed verzorgd.

Cons:

Je moet vragen om de bakken te legen. Misschien wel fijn als je kamer even dagelijks nakijken !
Erg gehorig ivm een festival van drie dagen.

2026-05-24 via Nuitee
A
Alan couple gb
5
Good location
Pros:

Location is excellent for China town

Cons:

Bed not comfy and very noisy

2026-05-23 via Nuitee
N
Nguyễn solo_traveller vn
5
Pros:

Chỉ thuận tiện đi lại do gần ga đường sắt

Cons:

Ăn sáng ít đồ, phòng chật hẹp

2026-05-23 via Nuitee
M
Maureen couple us
8
Clean, comfortable room in a great location for one night in Chinatown
Pros:

We stayed at the Travelodge Kuala Lumpur City Center for one night in May before catching a flight home after a month traveling around Malaysia. The location was ideal for us, in Chinatown, quick walk to Petaling street, and with many restaurants and shops in every direction. Check in was easy. The room was clean and soundproof. Comfortable mattress, clean bedding, and bedside tables.

Cons:

* The Superior Twin Room was fine for one night, but it’d feel pretty small for 2 people for much longer.
* There wasn't enough leg room for a tall person to sit on the toilet comfortably.
* Breakfast was uninspired; if you enjoy a good breakfast, have it somewhere else.

2026-05-17 via Nuitee
V
Vladimir couple kz
7
Улучшил бы чистоту в номере, исправил бы подачу горячей.
Pros:

Место расположения в центре старого города. Рядом метро и много исторических мест ( china town, central market). Большой номер.

Cons:

Не было горячей воды, было немного грязно и плесень в ванной.

2026-05-17 via Nuitee
J
Jounior couple tz
1
Pros:

Bad breakfast with Maintance all the day while we live in the room it’s not good

Cons:

Not comfortable bed and below

2026-05-17 via Nuitee
Z
Ziyad family_with_children lk
9
2026-05-17 via Nuitee
N
najaa couple my
10
2026-05-16 via Nuitee
K
katia maria solo_traveller br
8
Localização boa para quem estar perto do centro.
Pros:

A localização é ótima, fica bem no centro.
A cama é bem confortável.

Cons:

Achei a limpeza do banho mal feita, muito sujo dentro da ducha,nos azulejos.
Não vale a pena pagar pelo o café da manhã, muito mau. Vale a pena tomar em outro lugar.

2026-05-16 via Nuitee
H
Helen solo_traveller nl
8
Heerlijk geslapen in een schone kamer voor een goede prijs
Pros:

Heerlijk schoon bed en een aparte douche en toilet. Koelkast op de kamer.

Cons:

Ik vond het ontbijt wat minder.

2026-05-15 via Nuitee
C
Chan solo_traveller id
3
Hotel ini tidak pantas menyandang predikat bintang 4, karena kualitas pelayanannya hanya bintang 1
Pros:

Lolasi hotel ini sangat bagus, dekat dengan central market dan petaling street

Cons:

Staf customer service orangnya baik hati dan membantu ( mbak pakai jilbab yang bahasa melayunya ada logat indonesia ), namun staf lain sangat perlu diupgrade pelayanannya, saya tiba di hotel jam 12.00 tanggal 01 mei 2026 , saya hanya mau tanyain apakah sudah bisa check in jika ada kamar yg kosong , sebab saat itu saya bawa orang tua yg sakit, staf yg pria, dengan sangat tidak ramah, menjawab saya, mau check in tunggu jam 15.00 tanpa pengecekan dulu, sangat cuek. Lalu setelah jam 15.00 saya mau check in, saya baru tahu kalau booking saya dibatalkan tanpa pemberitahuan sebelumnya, saya terlantar di kota KL sambil membawa orang tua, hari itu adalah tanggal 01 mei kebetulan tanggal merah, memang hotel padat semuanya. Sebelumnya memang saya mengajukan batal utk menginap di hotel Travelodge itu, sebab kondisi orang tau saya tidak baik pindah2, sementara hotel yg saya inap pertama lagi penuh, saya gak bisa extend, dan saya bahkan telp ke akomodasi , namun dibilangin gak bisa batal karena kamar sudah diprepare, saya telp pada tanggal 29 april, bukan sebelum 24 jam. Karena dibilangin tidak bisa batal, maka saya bawa orang tua yg sakit datangin penginapan ini, agar gak rugi biaya hotel yg udha sya abayar sebelumnya. Saya gak menyangka mendapat perlakuan buruk yg begini di negeri orang. Mbak staf CS yg baik hati, kasihan melihat saya, lalu dia tunjuk ada penginapan semacam wisma di depan hotel mereka, namanya Riwana hotel, dia bantu saya cek masih ada kamar kosong, lalu saya bawa mama saya menyeberang ke depan dan menginap di hotel Riwana. Jadi sebenarnya saya tidak pernah menginap di hotel Travelodge ini sama sekali. Saya sangat kecewa akan sikap management hotel Travelodge yanag sangat BURUK ini. Selama saya berada 13 hari di malaysia membawa ibu saya melakukan operasi mata di sini, semua org yg saya temui di sini baik dan ramah, helpful , baik suku Malay, chinese maupun india. Hanya di Travelodge saya melihat sisi buruknya manusia yg egois.

2026-05-15 via Nuitee
L
Larissa solo_traveller ch
9
2026-05-13 via Nuitee
K
karin solo_traveller de
5
Pros:

Die Lage. Fruehstuecksangebot war ok.

Cons:

Im Zimmer hat es sehr stark nach Rauch gerochen. Unbedingte Info beim Buchen, ob es ein Raucherzimmer ist bzw. Option fuer Nichtraucherzimmer.
Die Duschkabine war an den Silikonfugen stark verschlimmert. Man hatte den Eindruck, dass es ist nicht richtig sauber war. Sehr beengt mit der Toilette und Waschbecken.
Zimmer war sehr klein und beengt.
Air condition sehr laut.
Insgesamter Eindruck: eher in die Jahre gekommen, vernachlässigt.

2026-05-13 via Nuitee