Heritage Hotel

Hotels
7 (418 reviews)
Heritage Quay , Saint Johnʼs , ag

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Spacious rooms
Friendly staff
Cons:
Outdated amenities
Cleanliness concerns
Noise level

Categories

Cleanliness
6.21
Some reviews mentioned cleanliness issues, but overall it meets modest expectations.
Service
7.68
Generally positive sentiment about staff, though some service aspects were criticized.
Location
8.72
Frequent praise for ideal location near shops and attractions.
Room Quality
6.67
Rooms are described as spacious, but aging fixtures were noted.
Amenities
5.2
Amenities were often mentioned as outdated and lacking.
Value for Money
7.16
Value perception varies; some felt it was overpriced for the quality.
Food and Beverage
7.21
Breakfast options received mixed reviews, but some found it good.
Overall Experience
7.18
Mixed feelings overall, but many would return due to location and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:54

Property Description

Spectacular Views and Free Wi-Fi

Located overlooking St. John’s Harbour, the Heritage Hotel offers breathtaking views and complimentary Wi-Fi for a seamless stay experience.

Comfortable Rooms and Dining Options

The hotel's rooms feature basic décor, air conditioning, and essential amenities for a comfortable stay. Guests can enjoy a variety of culinary delights at the Flamboyage Restaurant, offering local, Asian, and international cuisine.

Convenient Location and Nearby Attractions

Situated just minutes away from Jolly Harbour Marina and Antigua Recreation Ground, the Heritage Hotel provides easy access to popular attractions. With the VC Bird International Airport a short distance away, convenience is key when staying at this charming hotel.

Book your stay at the Heritage Hotel now to experience comfort, convenience, and stunning views all in one place.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANU

Location

Guest Reviews

7
Based on 418 reviews
Cleanliness: 6.21
Service: 7.68
Location: 8.72
Room Quality: 6.67
Amenities: 5.2
Value for Money: 7.16
Food and Beverage: 7.21
Overall Experience: 7.18
L
Lisa family_with_children bb
4
Pros:

The Location is perfect

Cons:

The rooms should be more modern.
They need more options for vegans/ vegetarians.

2026-08-22 via Nuitee
S
Sheila extended_group gb
9
Ideal place to stay for an early morning ferry to Barbuda. No complaints at all
Pros:

Perfect location for the ferry.
Helpful staff
Spacious rooms
Good AC
Parking available

Cons:

Nothing

2026-08-19 via Nuitee
N
Ntsiki couple nl
8
Great location in town
Pros:

Great location in town close to the cruise terminal. We stayed for carnival and the parade past the back of building. Plenty restaurants in the area. And the staff was so nice! I would definitely come back!

Cons:

Interior a little bit outdated.

2026-08-13 via Nuitee
P
Peter solo_traveller at
8
Pros:

Direkt am Hafen. Perfekt gelegen für Tagesausflüge.

2026-08-10 via Nuitee
M
Michael solo_traveller de
6
2026-08-10 via Nuitee
L
Layandra couple us
5
Very nice staff, loved the breakfast and room was not the best but it was ok
Pros:

Was close to everything

Cons:

It was an older structure

2026-08-07 via Nuitee
J
Janelle couple tt
7
Our stay was memorable especially due to the kind and pleasant staff.
Pros:

I stayed at Heritage for one night during Carnival week. The hotel was quaint with lots of duty free shops close by. We could not have asked for a better location. It was within walking distance to everything we needed. The staff was extremely helpful and pleasant, they made us feel at home! The breakfast was nice and adequate. Aside from a minor plumbing issue and the small bathroom, we enjoyed our stay. See would stay here again.

Cons:

The bathroom was small and there was a toilet leak. The staff advised they would address the leak.

2026-08-04 via Nuitee
M
mark couple ms
3
2026-07-20 via Nuitee
D
Dalton family_with_children jm
8
It was awesome overall
Pros:

The staff are excellent and very helpful

Cons:

The food and the room lights were in bad locations
Also the bathroom roof needed a fresh coat of paint

2026-07-20 via Nuitee
Z
ZavierM extended_group ai
6
Great and well spent, definitely would be back!
Pros:

The breakfast were real nice for the days I dined in. Housekeeping were on their A - game daily, keeping the room clean and tidy everyday.

Cons:

Having to alert front desk clerk to buzz you in. My suggestion is allow the room key to buzz yourself into the building.

2026-07-07 via Nuitee
G
GroveHenry solo_traveller us
8
2026-07-06 via Nuitee
S
Springer solo_traveller us
8
2026-06-24 via Nuitee
B
BVI solo_traveller vg
10
Pros:

Close proximity to all the shops, stores, and amenities.

Cons:

Not much parking

2026-06-23 via Nuitee
M
Montana solo_traveller bb
7
Cons:

Some of the items needs replacing as they were rusting. The shower looked like it had mold in it.

2026-06-21 via Nuitee
G
GroveHenry solo_traveller us
10
Pros:

Quiet and spacious

Cons:

The parking area

2026-06-20 via Nuitee
G
Glda solo_traveller be
7
Pros:

City center hotel, simple but ok breakfast, Good cheaper option for professional travelling.

Cons:

Permanent rotting body fluids smell in the bathroom, things are clean but old and greyed. The hotel needs a proper refreshment of Paints, plasters and electrical systems(visually).

2026-06-12 via Nuitee
K
KPALETE solo_traveller gb
8
2026-05-27 via Nuitee
K
Knight couple bb
5
Great location, great staff and food but dated facilities
Pros:

It is central and allows for easy access to food, transport and general business including shopping. The cruise terminal is right outside the hotel as well.

The breakfast was the absolute best however and the staff really helpful.

Cons:

It is extremely dated. The furnishing and bed linens etc simply needs to be thrown away. While the staff ensures all is clean the hotel needs investment to replace furnishing that has long since served their purpose.

2026-05-27 via Nuitee
R
Ron solo_traveller jm
8
2026-05-22 via Nuitee
N
Nuñez solo_traveller py
9
2026-05-10 via Nuitee