Chateau Royal Beach Resort & Spa, Noumea

Hotels
8.6 (1004 reviews)
140 Promenade Roger Laroque , Noumea , nc

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious and clean rooms
Good location near beach
Cons:
Staff was overwhelmed
Inconsistent service quality

Categories

Cleanliness
7.66
There were reports of a dirty bathroom in one guest's room, affecting the cleanliness score.
Service
8.93
While some staff were noted as overwhelmed and lacking smiles, others provided excellent service.
Location
9.17
The hotel is well-placed, close to the beach and restaurants, which was positively noted in multiple reviews.
Room Quality
9.12
The rooms were spacious, well-equipped, and very comfortable, adding to the quality rating.
Amenities
8.65
The free access to the spa and aquatics facility was a positive highlight.
Value for Money
8.61
Overall value was considered good, especially for the quality of the room and amenities.
Food and Beverage
7.96
Food quality was generally high, but there were specific complaints about breakfast and some restaurant experiences.
Overall Experience
8.73
The hotel exceeded expectations in several areas, leading to a positive overall experience despite some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:49

Property Description

Luxurious Suites with Stunning Views
Indulge in our luxurious suites at Chateau Royal Beach Resort & Spa, offering breathtaking views from private balconies. Enjoy free high-speed WiFi, fully equipped kitchens, and modern bathrooms with rainfall showerheads and complimentary toiletries.

Convenient Location and Nearby Attractions
Located in the vibrant area of Noumea, our resort is surrounded by bars, restaurants, and shopping options. Explore the cultural richness at Jean-Marie Tjibaou Cultural Centre or take a short drive to La Tontouta International Airport for convenience.

Relaxation and Recreation
Unwind at our day spa with an indoor pool or stay active in the fitness centre overlooking the lagoon. With two restaurants and bars on-site, the options for relaxation and entertainment are endless.

Book your stay now at Chateau Royal Beach Resort & Spa for a memorable and luxurious experience.

Important information:

Please note that you will pay the property in the local currency, Pacific Francs (XPF). There may be a difference in the room rate if you pay in local currency or by credit card (due to currency exchange rates).

The Aquatonic Course is accessible to ages 16 and up, accompanied by an adult (ID required; one adult may accompany a maximum of three minors).
The Aquatonic Course is not recommended for pregnant women.
A swim cap is mandatory. You will be provided with one at reception, along with a bathing towel.
Only swimwear is permitted (two-piece swimsuits, one-piece swimsuits, swim briefs, and swim trunks); any non-regulation clothing will not be accepted.
Bermuda shorts, swim trunks, and rash guards are prohibited in the Aquatonic Course.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Sauna is closed from 2027-02-21 until 2027-02-15
Hot tub/jacuzzi is closed from 2027-02-21 until 2027-02-15
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NOU

Location

Guest Reviews

8.6
Based on 1004 reviews
Cleanliness: 7.66
Service: 8.93
Location: 9.17
Room Quality: 9.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 7.96
Overall Experience: 8.73
S
segolene solo_traveller ca
9
2026-08-15 via Nuitee
M
Marie family_with_children nz
8
Very enjoyable
Pros:

Loved the pool. Very happy with our accommodation . Great having washing facilities.

Cons:

Unfortunately some of the restaurants were closed which we knew about. Breakfast was disappointing

2026-08-15 via Nuitee
P
pierre solo_traveller nc
8
Best hotel in Noumea?
Pros:

Both pools are unite unique in Noumea. Both overlook the beach and offer gobsmacking panoramas.
The nearby Ouen Toro park provides great running trails.
Lunch is very good value.
Service gets better every time.

Cons:

Rooms on the east side can be chillier.

2026-08-14 via Nuitee
D
Daniela couple de
7
Pros:

Friendliness of staff

Cons:

Mattress too hard. Requested topper. Was promised. But never taken care of.
Hotel charged us on our bill a transfer that we never booked and never had !!!
Charged us extra for water in the room

2026-08-10 via Nuitee
E
Emelie solo_traveller nc
8
Pros:

Personnel accueillant et suite bien equipee et propre. Correspond aux attentes.

2026-08-10 via Nuitee
B
Bec couple au
4
Photos are glamorous but the service and hospitality is not at a 5 star standard like the hotel claims to be. We cut our
Pros:

We had a great view from our room

Cons:

One of the restaurants was closed, the pool bar was closed, the spa circuit was closed, the pool was freezing, the bed was extremely uncomfortable. The cost of food was so expensive for poor quality. The staff didn’t clean up tables after guests had eaten so there was often plates and glasses left on empty tables.
I had to ask twice for a good will gesture to compensate for so many amenities closed.
We felt like a burden to the staff who weren’t very hospitable

2026-08-09 via Nuitee
E
Emmanuel couple nc
10
2026-08-08 via Nuitee
N
Norman couple us
6
2026-08-05 via Nuitee
J
Jérôme family_with_children fr
6
Dommage, cela a entaché notre séjour
Pros:

La gentillesse du personnel

Cons:

Que le nettoyage de la piscine, du spa, les travaux paysagés se fassent pendant le séjour sans que nous soyons prévenu au préalable par booking. Nous avons reçu les informations après coup. Nous n’avons pu profiter des équipements qu’une partie du séjour.

2026-08-04 via Nuitee
K
Kelly solo_traveller au
7
It was nice & clean. Staff were lovely.
Pros:

The staff were very friendly.
The rooms were clean, the spa was amazing.

Cons:

Being a solo traveller, the casual dining venue only catered for couples (menu), such an atequated approach. The resort had strange times when you could order meals, the pool area bar was closed - you had to call to order. The breakfast was great but the birds came in.. not comfortable to relax in.
Two nightclubs nearby - double glass needed on the rooms.

2026-08-02 via Nuitee
S
Sarah family_with_children au
10
2026-08-02 via Nuitee
F
Florian couple fr
10
2026-08-02 via Nuitee
S
Sokol couple al
7
2026-07-24 via Nuitee
F
Frederic solo_traveller au
7
Pros:

Location

Cons:

High price, this is not a 5* hotel

2026-07-23 via Nuitee
A
Alexandre couple nc
8
2026-07-22 via Nuitee
M
Marie family_with_children nz
8
Very enjoyable
Pros:

Loved the aqua spa and being close to the beach. A short walk to the shops.having washing machines and dryers…great!

2026-07-22 via Nuitee
J
Jason family_with_children au
7
Pros:

- Staff were excellent
- Rooms were very clean
- private beach access was very useful.
- We also liked the tennis centre being nearby.

Cons:

Food options at night at the hotel were limited.
We were given free passes to use the heated pool in the Spa but then weren't allowed to use them because we had board shorts and not speedos (which they were happy to sell to us of course).
The sofa bed wasn't comfortable.
The kitchen in the room was a bit of a wasted space

2026-07-20 via Nuitee
J
Jordan couple au
7
2026-07-18 via Nuitee
E
Eric family_with_children fr
9
Bienvenue à Nouméa
Pros:

Accueil professionnel prévenant et agréable
Suite vaste, bien équipée propre et confortable
Literie de qualité
Petit déjeuner avec choix
Restauration de bonne qualité
Emplacement super

Cons:

Juste un bémol sur la qualité du wifi qui est payant

2026-07-17 via Nuitee
E
Emily family_with_children us
9
Excellent for family. We will come back again.
Pros:

We like everything about the property. There are many nice restaurants and bakeries around. Staffs are friendly and helpful.

Cons:

the internet is very slow. That's the only downside

2026-07-15 via Nuitee