Hotel Topazz & Lamée

Hotels
9 (4802 reviews)
Lichtensteg 3 , Vienna , AT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Polite staff
Cons:
Cleanliness issues
Underwhelming service

Categories

Cleanliness
7.75
Room condition was disappointing with dust and hair found in the sheets.
Service
10
Manager addressed concerns promptly and staff were generally polite.
Location
10
Excellent central location with easy access to attractions.
Room Quality
8.75
Rooms were comfortable but could use more attention to detail.
Amenities
8.25
Basic amenities were lacking for a five-star hotel.
Value for Money
8.75
Generally good value but some aspects did not meet expectations.
Food and Beverage
8.75
Breakfast was average; some might prefer dining out.
Overall Experience
9.75
Mixed feelings, excellent location but service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:47

Property Description

Modern Design and Exclusive Style
Hotel Topazz & Lamée, located in the heart of the city near Vienna's top attractions, offers a unique and modern design with exclusive non-smoking rooms furnished with custom-made furniture. The bathrooms, featuring mahogany and marble elements, provide a luxurious experience for guests.

Stunning Views and Balcony Options
Some rooms at the property boast divan windows overlooking the city, perfect for relaxation, while others offer the added luxury of a private balcony. These features provide guests with a chance to enjoy breathtaking views and fresh air during their stay.

Convenient Location and Dining Options
With Vienna's main attractions just a short walk away, and easy access to public transportation, guests can explore the city effortlessly. Additionally, the hotel offers a delicious breakfast at Hotel Topazz and a restaurant at Hotel Lamée, ensuring a delightful dining experience during the stay.

Experience luxury and convenience at Hotel Topazz & Lamée. Book now for an unforgettable stay in Vienna.

Important information:

Please note that the property consists of 2 hotels across the road from one another. Breakfast is served in the Hotel Topazz.

Please also note that the reception is located in the Topazz building. Check-in takes place there.

The address of the Topazz building is Lichtensteg 3 and the address of the Lamee building is Lichtensteg 2.

Guests are required to show the credit card used for payment upon check-in.

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Guest Reviews

9
Based on 4802 reviews
Cleanliness: 7.75
Service: 10
Location: 10
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.75
U
Ursula • solo_traveller • us
10
Pros:

Everything was excelent and got the extra mille. Much better that i imaged. The location was great and facilities perfect for our needs. Staff very well prepapared, very proffesionals ans an exxelent customer service. I would like to mention Antonio!!! Was amazing and so helpful.

Cons:

N/a

2026-09-19 • via Nuitee
G
Georgios • couple • gr
8
Cons:

Δεν είχε μίνι μπαρ

2026-09-19 • via Nuitee
J
JAMAL • couple • jo
10
Pleasant stay in the heart of Vienna
Pros:

Central location in the heart of the city. Easy access to touristic sites in the capital. The receptionists especially Mr Abdulla was very helpful and provided us with all our needs & suggestions for transportation among others advices.

Cons:

Nothing

2026-09-19 • via Nuitee
G
greg • couple • au
8
2026-09-19 • via Nuitee
S
Sergo • couple • fr
4
2026-09-19 • via Nuitee
U
Uta • couple • de
9
2026-09-19 • via Nuitee
D
DAVID • extended_group • ve
10
2026-09-19 • via Nuitee
Артур • couple • at
10
Pros:

Im gonna write about really cool and friendly staff , who provided the best service to me. Besides this, breakfast were perfect with a room accommodation.

2026-09-18 • via Nuitee
C
Christoph Jan • solo_traveller • ch
10
2026-09-18 • via Nuitee
K
Kristi • couple • gb
6
Square footage is deceitful...mostly a long hallway
Pros:

Location was good.

Cons:

The size of the room was very deceiving. The square footage is there but it doesn't mention that most that is mostly a skinny hall from the door to the bed. It's sightly wider than carry on luggage. The room was so small there was hardly any place to put our luggage. The room was quiet and the location was good. The room was very hot since the A/C was located by the door. So it did not reach the cool air around the long skinny hallway making up the rest of your room square footage. It was a very awkward space. We paid extra for more square footage but was definitely not worth it. Not a great experience.

2026-09-18 • via Nuitee
L
Ljubica • couple • au
6
2026-09-18 • via Nuitee
F
Fahad • couple • sa
7
2026-09-17 • via Nuitee
U
udit • couple • in
1
very bad
Pros:

bad

Cons:

no service

2026-09-17 • via Nuitee
W
Wilfried • couple • at
9
sehr schön
Pros:

die lage ist perfekt! das personal sehr hilfsbereit

2026-09-17 • via Nuitee
M
Maurice • couple • li
5
2026-09-17 • via Nuitee
P
Piero • couple • it
8
Pros:

La posizione

Cons:

Avevamo la camera al secondo piano del Lamee che ha un bellissimo rooftop, il disagio era la sera per tornare in camera in quanto per raggiungere l'ultimo piano, si creavano delle code di persone che costringevano a fare le scale per evitare attese.

2026-09-17 • via Nuitee
O
Oleksandr • couple • ae
8
2026-09-16 • via Nuitee
R
Robert • solo_traveller • at
10
Pros:

Eine bessere Lage ist kaum möglich. Preis und Leistung top

Cons:

coole bar im Stock ganz oben, mit direktem Blick zum Stephansdom, jedoch am Wochenende hört man diese Bar leider bis ins Schlafzimmer

2026-09-16 • via Nuitee
Артур • couple • at
10
Pros:

Friendly staff. Excellent breakfast and cool room quality!

2026-09-16 • via Nuitee
J
Joud • extended_group • sa
3
Pros:

رحناه فقط ليله وحدة يوم وصول (topazz)
الي عجبني فقط الموقع ممتاز في السنتر وكل شي تحتك
والموظفين خدومين وودودين

Cons:

الغرف تفتقر للنظافه اقسم بالله قرفت انام وريحة الغرفه معفنه والالحف والشراشف والمناشف مبقعه وعليها وساخه
والمخده والسرير فيه ريحة سيئة
صراحه فندق سيء يعني اضطرينا نحجز فيه عشان ليله وصول ومشينا ثاني يوم على طول بس حتى ليله مايستاهل وعلى سعرو كمان مايسوى مفروض عالاقل النظافه يحافظو عليها

2026-09-15 • via Nuitee