Hotel Topazz & Lamée

Hotels
9 (4431 reviews)
Lichtensteg 3 , Vienna , at

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Polite staff
Cons:
Cleanliness issues
Underwhelming service

Categories

Cleanliness
7.75
Room condition was disappointing with dust and hair found in the sheets.
Service
10
Manager addressed concerns promptly and staff were generally polite.
Location
10
Excellent central location with easy access to attractions.
Room Quality
8.75
Rooms were comfortable but could use more attention to detail.
Amenities
8.25
Basic amenities were lacking for a five-star hotel.
Value for Money
8.75
Generally good value but some aspects did not meet expectations.
Food and Beverage
8.75
Breakfast was average; some might prefer dining out.
Overall Experience
9.75
Mixed feelings, excellent location but service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:47

Property Description

Modern Design and Exclusive Style
Hotel Topazz & Lamée, located in the heart of the city near Vienna's top attractions, offers a unique and modern design with exclusive non-smoking rooms furnished with custom-made furniture. The bathrooms, featuring mahogany and marble elements, provide a luxurious experience for guests.

Stunning Views and Balcony Options
Some rooms at the property boast divan windows overlooking the city, perfect for relaxation, while others offer the added luxury of a private balcony. These features provide guests with a chance to enjoy breathtaking views and fresh air during their stay.

Convenient Location and Dining Options
With Vienna's main attractions just a short walk away, and easy access to public transportation, guests can explore the city effortlessly. Additionally, the hotel offers a delicious breakfast at Hotel Topazz and a restaurant at Hotel Lamée, ensuring a delightful dining experience during the stay.

Experience luxury and convenience at Hotel Topazz & Lamée. Book now for an unforgettable stay in Vienna.

Important information:

Please note that the property consists of 2 hotels across the road from one another. Breakfast is served in the Hotel Topazz.

Please also note that the reception is located in the Topazz building. Check-in takes place there.

The address of the Topazz building is Lichtensteg 3 and the address of the Lamee building is Lichtensteg 2.

Guests are required to show the credit card used for payment upon check-in.

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 4431 reviews
Cleanliness: 7.75
Service: 10
Location: 10
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.75
T
Tasnim solo_traveller fr
8
2026-05-23 via Nuitee
D
Danny solo_traveller be
9
2026-05-23 via Nuitee
A
aktepe couple tr
10
2026-05-23 via Nuitee
T
THEODORA family_with_children gr
8
2026-05-22 via Nuitee
M
Miro family_with_children at
9
2026-05-22 via Nuitee
M
Michael couple at
10
2026-05-22 via Nuitee
R
Richard solo_traveller hu
10
2026-05-21 via Nuitee
B
Bähler solo_traveller ch
10
Pros:

Alles

2026-05-21 via Nuitee
A
Avril solo_traveller gb
10
Pros:

Very central to U1. Clean towels every day. Provided iron and board when asked

Cons:

No extra pillows when asked

2026-05-21 via Nuitee
R
Richard solo_traveller hu
10
2026-05-21 via Nuitee
P
Peter couple de
9
Außergewöhnliches Hotel mit optimaler Lage !
Pros:

1 A Lage

2026-05-21 via Nuitee
C
Claudia couple it
9
2026-05-20 via Nuitee
S
Sharof solo_traveller ch
10
2026-05-20 via Nuitee
B
Batuhan couple tr
10
Harika odalar, cok merkezi konum.
Pros:

Tesiste her sey harikaydi, odalarin tasarimi ve imkanlari mukemmeldi. Kivircik sacli Turkce de konusan ve asiri yardimsever, guleryuzlu resepsiyonist.

Cons:

Odada klima kumandasi calismiyordu. Giris yapacagimiz saatteki erkek resepsiyonist kaba ve yardimsever degildi.

2026-05-20 via Nuitee
H
Hariri solo_traveller at
6
2026-05-20 via Nuitee
K
Kate couple gb
9
Pros:

We stayed in the Lamee building. Our suite was gorgeous- much bigger than we expected. Our beds were super comfortable, and we loved the robes that were left for us to use.
The bathroom had dual sinks, a bath and a really great shower. We also appreciated the external blinds that can be put down to totally block the light from the large windows.
The hotel staff we met when checking in/out at Topazz were all lovely.

Cons:

We thought that the €33 charge for breakfast was very high, so went to get breakfast elsewhere.
We went for a drink on the Lamee rooftop but found service very slow. We stood for a long time before being shown to a table, and it then took around 10 or 15 minutes for us to be served. We also thought that €17 for a cocktail was pretty expensive- higher than most places in London, where we live.

2026-05-19 via Nuitee
F
Florian couple at
10
2026-05-19 via Nuitee
N
Nida Mustafa family_with_children tr
8
Pros:

Konumu kahvaltısı çalısanları iyiydi

Cons:

Teraslı oda tutmustuk ama teras pisti odada bikactane kücük böcek öldürdük perdede duran odaya su ıstedık ertesı gun bırakıldı

2026-05-19 via Nuitee
P
patricia couple ar
7
2026-05-19 via Nuitee
M
MAriana family_with_children cl
5
Cons:

la habitación no estaba lista al hacer el check in. Al día siguiente estuvimos esperando hasta las 4pm para que asearan
la habitación.

2026-05-19 via Nuitee