Hotel Topazz & Lamée

Hotels
9 (4802 reviews)
Lichtensteg 3 , Vienna , AT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Polite staff
Cons:
Cleanliness issues
Underwhelming service

Categories

Cleanliness
7.75
Room condition was disappointing with dust and hair found in the sheets.
Service
10
Manager addressed concerns promptly and staff were generally polite.
Location
10
Excellent central location with easy access to attractions.
Room Quality
8.75
Rooms were comfortable but could use more attention to detail.
Amenities
8.25
Basic amenities were lacking for a five-star hotel.
Value for Money
8.75
Generally good value but some aspects did not meet expectations.
Food and Beverage
8.75
Breakfast was average; some might prefer dining out.
Overall Experience
9.75
Mixed feelings, excellent location but service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:47

Property Description

Modern Design and Exclusive Style
Hotel Topazz & Lamée, located in the heart of the city near Vienna's top attractions, offers a unique and modern design with exclusive non-smoking rooms furnished with custom-made furniture. The bathrooms, featuring mahogany and marble elements, provide a luxurious experience for guests.

Stunning Views and Balcony Options
Some rooms at the property boast divan windows overlooking the city, perfect for relaxation, while others offer the added luxury of a private balcony. These features provide guests with a chance to enjoy breathtaking views and fresh air during their stay.

Convenient Location and Dining Options
With Vienna's main attractions just a short walk away, and easy access to public transportation, guests can explore the city effortlessly. Additionally, the hotel offers a delicious breakfast at Hotel Topazz and a restaurant at Hotel Lamée, ensuring a delightful dining experience during the stay.

Experience luxury and convenience at Hotel Topazz & Lamée. Book now for an unforgettable stay in Vienna.

Important information:

Please note that the property consists of 2 hotels across the road from one another. Breakfast is served in the Hotel Topazz.

Please also note that the reception is located in the Topazz building. Check-in takes place there.

The address of the Topazz building is Lichtensteg 3 and the address of the Lamee building is Lichtensteg 2.

Guests are required to show the credit card used for payment upon check-in.

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Guest Reviews

9
Based on 4802 reviews
Cleanliness: 7.75
Service: 10
Location: 10
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.75
K
Karaduman • couple • tr
10
Viyananın kalbinde muhteşem konaklama
Pros:

İletişim yönünden çok kuvvetli ve imkanlar dahilinde yardımcı oluyorlar.özel bir günümüz olduğunu söylediğim için , ben talep etmeden odamızı upgrade ettiler.
Otelin konumu muhteşem ,tüm turistik noktalara yürüme mesafesin adeta viyananın kalbindesiniz.

2026-10-31 • via Nuitee
N
Nikoletta • solo_traveller • hu
10
Nagyon szép tiszta rendes személyzet mindenben segítettek
Pros:

Minden nagyon szép

Cons:

Nem volt ilyen

2026-10-31 • via Nuitee
L
Louis-Filip • couple • be
9
Oké
Pros:

Ramen wassen!

Cons:

Vuile plekken op tapijt

2026-10-31 • via Nuitee
Y
yairhai • family_with_children • il
7
2026-10-31 • via Nuitee
L
Larisa • family_with_children • ro
10
2026-10-30 • via Nuitee
G
Gerhard • solo_traveller • at
6
2026-10-30 • via Nuitee
S
Suzi • couple • il
8
Pros:

Lovely staff, helped with everything they could
Central location
Highly recommended

2026-10-30 • via Nuitee
A
Abdulaziz • couple • om
8
2026-10-29 • via Nuitee
W
Walter • solo_traveller • at
8
2026-10-29 • via Nuitee
J
Jean claude • couple • fr
7
Pros:

Bon pdj insonorisation de la chambre médiocre

2026-10-29 • via Nuitee
A
Anita • couple • at
8
Würde gerne wieder kommen, Lage ist perfekt und ein grandioser Ausblick zum Stephansdom. Ausblick
Pros:

Roof Top Bar , auch die Bar im Eg, angenehmes und schönes Ambiente

Cons:

Wäre gerne im Topaz gewesen, war aber bei der Buchung nicht so klar in welchem Hotel ich bin.

2026-10-29 • via Nuitee
F
Fatmir • solo_traveller • mk
10
2026-10-28 • via Nuitee
A
Alaa • family_with_children • il
10
מעולה ..
Pros:

החדר, שדרגו את החדר לבינהאוס :)

2026-10-28 • via Nuitee
K
Kabaha • extended_group • il
10
2026-10-28 • via Nuitee
I
Irina • couple • de
9
2026-10-28 • via Nuitee
P
Philipp • couple • at
9
2026-10-28 • via Nuitee
C
Christian • extended_group • at
9
2026-10-28 • via Nuitee
A
amro • couple • tr
6
Pros:

The reception staff were very friendly, welcoming, and helpful. The room was clean, tidy, and well-maintained. The hotel's location was absolutely fantastic, right in the heart of the city, making it extremely convenient to explore and visit nearby attractions. The excellent location was definitely one of the biggest highlights of our stay!

Cons:

Unfortunately, we had a very frightening experience during the night. While we were sleeping, someone repeatedly tried to open our room door. We felt extremely unsafe, especially since there was no additional internal lock on the door. We tried calling reception but couldn't get through, which made the situation even more stressful. This incident seriously affected our stay and left us feeling uncomfortable and anxious.

Another downside was the bathroom layout. The toilet was in a separate room, away from the sink and shower, which we found inconvenient and unhygienic.

Despite the hotel's positive aspects, the nighttime incident had a significant negative impact on our overall experience. Guest safety and the ability to contact reception at night should be a priority.

2026-10-28 • via Nuitee
A
Anastasiia • couple • at
10
2026-10-27 • via Nuitee
I
Ivana • couple • cz
6
Pros:

Lokalita

Cons:

Hotel neodpovídá standardu petihvezdy! Neprofesionální výjev na snídani, kdy si ráno zaměstnankyně sedla ke stolu v papucich, uvařila si kafe a posnidala. Tohle by se v pětihvězdičkovém hotelu dít nemělo. Na střeše je bar a jeden společný výtah pro ubytované hosty a davy, které jsou do roof top baru, takže když jsme chtěli jet na pokoj, tak jsme čekali u výtahu frontu. Tento hotel už nikdy více

2026-10-27 • via Nuitee