Braston Augusta Hotel by Castelo Itaipava

Hotels
7.6 (3036 reviews)
Rua Augusta, 467 , Sao Paulo , br

Children allowed
Pets allowed

Facilities

Parking
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Wheelchair accessible
Lower bathroom sink
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.49
Multiple mentions of cockroaches and issues with room cleanliness.
Service
8.46
Staff are described as helpful and attentive.
Location
9
Location is frequently praised for convenience and proximity to key areas.
Room Quality
7.45
Rooms are described as old and needing renovation.
Amenities
6.98
Amenities like breakfast and coffee supplies have been criticized.
Value for Money
8.44
Good value for the price considering location.
Food and Beverage
5.99
Consistent complaints about breakfast quality and organization.
Overall Experience
7.96
Mixed feelings overall, encouraged by location but let down by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:29

Property Description

Convenient Location near Major Attractions

Located in the vibrant Consolação district, Braston Augusta Hotel by Castelo Itaipava is just a short stroll away from the renowned Paulista Avenue, Frei Caneca Shopping Mall, and Convention Center.

Comfortable Rooms and Modern Amenities

The air-conditioned rooms at the hotel feature private bathrooms, wooden floors, cable TV, a safe, telephone, and minibar. Stay connected with complimentary internet access during your stay.

24-Hour Services and Dining Options

Enjoy a delicious continental breakfast at the hotel and take advantage of the 24-hour front desk service. Unwind at the lobby bar with a drink or indulge in flavorful dishes at the hotel restaurant. With 24-hour room service available, your needs are always catered to.

Book your stay at Braston Augusta Hotel by Castelo Itaipava for a delightful and convenient experience.

Important information:

Please note, late check-in or check-out can be arranged for a fee.

According to the Brazilian law, children and teenagers under 18 years old must be accompanied by their parents or tutors or in possession of a certified authorization from them.

Room services are available 24 hours.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 3036 reviews
Cleanliness: 6.49
Service: 8.46
Location: 9
Room Quality: 7.45
Amenities: 6.98
Value for Money: 8.44
Food and Beverage: 5.99
Overall Experience: 7.96
E
erico dahlgren solo_traveller ar
10
Pros:

Precio muy bueno, con desayuno. Habitacion con cama doble, baño renovado. Buena atencion del personal. Ofrecen cafe y unos bocados gratis en recepcion. Ya estuve 4 vezes

Cons:

No pude cambiar de canal de tv.

2026-06-06 via Nuitee
J
Jael Graça solo_traveller br
10
Ótima estada!
Pros:

Quarto amplo e aconchegante. Banho delicioso. Café da manhã variado e gostoso. Adoramos a localização.

Cons:

Uma funcionária da recepção precisa de reciclagem, foi um tanto fria.

2026-06-06 via Nuitee
C
Cardell couple br
8
Cons:

Muito barulhento

2026-06-06 via Nuitee
D
Denise couple br
8
2026-06-05 via Nuitee
R
Ronei solo_traveller br
10
Excelente local
Pros:

Organização e check in

Cons:

Barulho logo cedo nos corredores

2026-06-05 via Nuitee
C
CARLOS solo_traveller br
10
Pros:

Localização

Cons:

Camas separadas

2026-06-05 via Nuitee
H
Henrique couple br
10
Estadia sensacional, atendentes da recepção super agradáveis
Pros:

Cama confortável, quarto limpo e agradável.
Funcionários extremamente educados, fui atendido por Yasmim e Clebson super competentes e prestativos.

Cons:

Internet fraca

2026-06-05 via Nuitee
M
Marcelo solo_traveller br
10
2026-06-04 via Nuitee
G
Guilherme solo_traveller br
8
2026-06-04 via Nuitee
J
Josilene couple br
10
Maravilhoso
Pros:

Sim

Cons:

Tudo

2026-06-03 via Nuitee
E
Erica C Bispo couple br
6
Bom custo benefício
Pros:

Fiquei em um quarto espaçoso. A água era realmente quente. O quarto era limpo. A cama era enorme! Os funcionários eram proativos.

Cons:

A TV do quarto tinha 15 polegadas, os canais eram quase todos religiosos. É um pouco longe para encontrar um local para comer.

2026-06-02 via Nuitee
E
ElainegatoB solo_traveller br
7
Bom
Pros:

café da manhã é bem variado.

Cons:

No banheiro falta manutenção.

2026-06-02 via Nuitee
A
Angela solo_traveller br
10
Conforto e satisfação
Pros:

Bom atendimento e o quarto é grande e confortável! A localização do Hotel é bem favorável para quem precisa acessar a Avenida Paulista ou ir para o Centro de São Paulo.

Cons:

Hotel precisa reformar o banheiro, quanto ao acabamento, azulejos e torneira da pia.

2026-06-01 via Nuitee
M
Márcio couple br
7
Pros:

do café da manhã e da localização

Cons:

a televisão não tinha tv a cabo ou Streaming. O colchão não era muito bom

2026-06-01 via Nuitee
M
Marta solo_traveller br
9
Vou hospedar novamente, basta fazer de vez em quando uma boa promoção avisando no email do cliente.
Pros:

O café da manhã é maravilhoso! Parabéns, a equipe da cozinha o tempo todo em movimento para trazer o melhor para o cliente.

Cons:

O horário de checkin deveria ser a partir das 8 da manhã e a tolerancia para saída de uma hora.

2026-06-01 via Nuitee
M
Mendonça solo_traveller br
10
2026-06-01 via Nuitee
J
JORGE solo_traveller br
8
2026-06-01 via Nuitee
G
Gilson Daiti solo_traveller br
10
Pros:

Da localização e do café da manhã muito bom! Chuveiro excelente!

Cons:

Gostei da tudo!

2026-06-01 via Nuitee
E
Elvis solo_traveller br
10
2026-05-31 via Nuitee
M
Maria Cristina Borges Campanati couple br
6
Preço bom porém não voltaria
Pros:

Fácil de achar

Cons:

Cheiro forte nos quartos, chão do banheiro muito sujo…

2026-05-31 via Nuitee