Children allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice amenities
Variety in breakfast
Cons:
Cleanliness issues
Room renovations needed

Categories

Cleanliness
7.58
Multiple mentions of cleanliness concerns in various reviews.
Service
9.05
Staff were noted as friendly and helpful in several reviews.
Location
9.09
Multiple reviews praised the hotel's convenient location.
Room Quality
8.04
Mixed sentiments; some rooms were described as needing renovation.
Amenities
8.57
Guests appreciated the range of amenities provided.
Value for Money
8.53
Generally perceived as decent value for the quality offered.
Food and Beverage
8.58
Breakfast received positive feedback with variety and quality praised.
Overall Experience
8.55
Overall experience was generally positive despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:11

Property Description

Historic Charm and Modern Comfort
Experience the perfect blend of tradition and luxury at Matsumoto Hotel Kagetsu, the city's oldest hotel, established in 1887. Renovated in 2016, the hotel seamlessly combines classic furnishings with modern amenities.

Convenient Facilities for a Relaxing Stay
Enjoy 24-hour front desk service, a public bath, complimentary bicycles, and property-wide WiFi. The well-appointed rooms feature air conditioning, heating, a fridge, and a hairdryer, ensuring a comfortable stay.

Explore and Unwind
Discover the town with free bike rentals, indulge in relaxing massages, and take advantage of services like luggage storage and laundry. With its proximity to JR Matsumoto Station, Matsumoto Castle, and Nawate Street, Kagetsu Hotel is the ideal choice for your next getaway.

Important information:

Please note final orders are taken at 20:00.

Please note shuttle service is available from Matsumoto Station if reserved in advance. Please contact the property directly and make a request via the Special Request box at the time of booking.

Children aged 0-5 years incur an additional charge of 2,200JPY per night when using extra beds.

A breakfast surcharge of 1,375JPY per child, per day applies for children aged 3–5 years.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NGO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 880 per day.

Location

Guest Reviews

8.5
Based on 2445 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
林 • couple • jp
10
クラフトの街松本にふさわしい、趣のあるホテル！素敵でした。
Pros:

スタッフの皆さんがとても親切でした。
お部屋も快適で朝食も美味しかったです。

2026-05-30 • via Nuitee
T
TAMAHO • couple • jp
9
松本らしい老舗ホテル
Pros:

ホテルに入った途端、「ワ〜素敵！」と声が出ました。松本家具や民芸品があちらこちらに飾られていて民芸好きには堪らないホテルでした。
部屋はシンプルで過不足なし。大浴場もあり、ゆっくり暖まりました。朝食のバイキングも何を食べても美味しくて、本枯れぶしを入れて作った卵かけご飯が絶品でした。
また松本に行った際には宿泊したいです。

Cons:

旧館に泊まりましたが、段差があったために注意して歩く必要がありました。

2026-05-30 • via Nuitee
N
Nicole • couple • au
10
2026-05-29 • via Nuitee
J
Janvier • solo_traveller • re
8
Pros:

Un petit écrin en plein milieu des vieilles rues de la ville

Cons:

Rien à signaler

2026-05-29 • via Nuitee
D
Didier • couple • fr
7
Bon accueil et bons conseils, mais Matsumoto n’a d’intérêt que son château
Pros:

Le lobby et le restaurant (breakfast)

Cons:

Nous couchions dans l’annexe, la rue est très bruyante et la salle de bain petite. Pas de rideaux occultants.

2026-05-28 • via Nuitee
Y
Yuko • solo_traveller • jp
8
Pros:

観光するのも立地条件が良かった

Cons:

駐車場料金がかかったこと

2026-05-27 • via Nuitee
C
Charlotte • family_with_children • gb
8
2026-05-27 • via Nuitee
J
Joel • solo_traveller • il
10
2026-05-26 • via Nuitee
K
Kim • couple • be
8
Pros:

Ideale locatie om de highlights van Matsomuto te bezoeken. Erg vriendelijk personeel en mooie kamer.

2026-05-26 • via Nuitee
M
Maren • solo_traveller • de
10
Pros:

Man fühlt sich willkommen, es ist komfortabel.

2026-05-24 • via Nuitee
M
Motomi • couple • jp
8
2026-05-24 • via Nuitee
B
ByoungSeon • couple • kr
8
2026-05-23 • via Nuitee
I
Ian • solo_traveller • se
8
Pros:

Entrance and waiting room has a beautiful 1930s style

Cons:

Internet was extremely weak

2026-05-23 • via Nuitee
T
taiyebe • couple • nl
8
2026-05-23 • via Nuitee
M
Ming Wai • family_with_children • hk
8
Old but well maintained hotel very close to Matsumoto Castle, basic but good enough for a short stay
Pros:

The hotel feels aged, but is still well maintained. Facility feels adequate. Staff were generally helpful and friendly. Good enough for a 1 night stay. There are a few parking slots in front of the hotel, but it was reserved for a big bus when we were there. The staff guided us to another car park which is literally just around the corner. The famous Matsumoto Castle is just a few minutes walk away.

Cons:

The hotel is definitely not something fancy, but it feels good enough for a basic stay. Price is very reasonable. Nothing much to complain about especially given the competitive price.

2026-05-21 • via Nuitee
正和(Masakazu) • couple • jp
9
素晴らしかったです。特にフレンチの夕食は絶品でした
Pros:

さすが歴史のあるホテルです。

Cons:

ひとつだけです。部屋のウオッシュレットが動かなかったこと。直ぐ直してくれると思います。

2026-05-21 • via Nuitee
B
Brian • extended_group • jp
9
Pros:

Location was good - just 5 minutes from the castle, and a 15-minute walk from the station. The onsen was good.

2026-05-20 • via Nuitee
C
Cheickna • family_with_children • fr
10
Pros:

Cette hotel a vraiment la classe le petit déjeuner est tres bon !

2026-05-19 • via Nuitee
P
Philippe • couple • fr
7
Hotel confortable proche du chateau mais un peu trop cher.
Pros:

Hotel confortable à proximité du chateau de Matsumoto.

Cons:

Hôtel trop cher par rapport aux services proposés.
La chambre est de taille moyenne avec petite salle de bain.
Pas de prises à la tête de lit.
Des petits escaliers à gravir avec les bagages. (Nous étions logés à l’annexe)
Petit déjeuner offrant seulement des plats salés. Juste des toasts avec de la confiture. Pas de croissants, de pancakes, de biscuits comme proposés dans les autres hôtels équivalents de notre voyage.
Parmi les 3 hôtels où nous avons séjourné à Matsumoto, c’est l’hôtel offrant le rapport qualité/prix le plus bas.
L’hôtel accueille des groupes de voyages organisés.
On paye sans doute sa proximité avec le chateau.

2026-05-19 • via Nuitee
E
Eilon G • solo_traveller • il
10
Pros:

Great location , genuine onsen

2026-05-18 • via Nuitee