Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice amenities
Variety in breakfast
Cons:
Cleanliness issues
Room renovations needed

Categories

Cleanliness
7.58
Multiple mentions of cleanliness concerns in various reviews.
Service
9.05
Staff were noted as friendly and helpful in several reviews.
Location
9.09
Multiple reviews praised the hotel's convenient location.
Room Quality
8.04
Mixed sentiments; some rooms were described as needing renovation.
Amenities
8.57
Guests appreciated the range of amenities provided.
Value for Money
8.53
Generally perceived as decent value for the quality offered.
Food and Beverage
8.58
Breakfast received positive feedback with variety and quality praised.
Overall Experience
8.55
Overall experience was generally positive despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:11

Property Description

Historic Charm and Modern Comfort
Experience the perfect blend of tradition and luxury at Matsumoto Hotel Kagetsu, the city's oldest hotel, established in 1887. Renovated in 2016, the hotel seamlessly combines classic furnishings with modern amenities.

Convenient Facilities for a Relaxing Stay
Enjoy 24-hour front desk service, a public bath, complimentary bicycles, and property-wide WiFi. The well-appointed rooms feature air conditioning, heating, a fridge, and a hairdryer, ensuring a comfortable stay.

Explore and Unwind
Discover the town with free bike rentals, indulge in relaxing massages, and take advantage of services like luggage storage and laundry. With its proximity to JR Matsumoto Station, Matsumoto Castle, and Nawate Street, Kagetsu Hotel is the ideal choice for your next getaway.

Important information:

Please note final orders are taken at 20:00.

Please note shuttle service is available from Matsumoto Station if reserved in advance. Please contact the property directly and make a request via the Special Request box at the time of booking.

Children aged 0-5 years incur an additional charge of 2,200JPY per night when using extra beds.

A breakfast surcharge of 1,375JPY per child, per day applies for children aged 3–5 years.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NGO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 880 per day.

Location

Guest Reviews

8.5
Based on 2502 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
N
nakao • couple • jp
8
2026-07-04 • via Nuitee
千葉 • solo_traveller • jp
10
2026-07-04 • via Nuitee
Y
Yoriko • solo_traveller • jp
10
2026-07-04 • via Nuitee
O
Owada • couple • jp
10
松本らしさを満喫
Pros:

まず、きもちの良い接客でした。
内装は松本民藝家具で統一されていて素晴らしく、落ち着きのある空間でゆっくりした気持ちで過ごせました。
大浴場があるのもありがたいです。
朝食はバイキング形式に変わったようですが、バラエティーに富んでいて美味しくいただけました。？

Cons:

駐車場が無料で使用できればよりありがたいです。

2026-07-04 • via Nuitee
宣子 • couple • jp
10
大満足です。
Pros:

リファのシャワーヘッドでお肌ピカピカでした。
大浴場も気持ちよかったです。
送迎バスも助かりました。
お部屋から松本城も見えて良かったです。
料理も全て美味しかったです。

Cons:

特にないです。

2026-07-03 • via Nuitee
B
Burton • solo_traveller • us
9
Pros:

Great location, great breakfast, nice onsen

2026-07-02 • via Nuitee
H
Hiroshi • solo_traveller • jp
10
歴史
Pros:

すべて

Cons:

ない

2026-07-02 • via Nuitee
C
Crystal • family_with_children • ca
9
2026-07-01 • via Nuitee
H
Howard • solo_traveller • us
10
2026-06-29 • via Nuitee
I
IZUMI • solo_traveller • jp
10
Pros:

ロビーや喫茶コーナーなど松本の民藝家具に囲まれ充実した時間を過ごせました。

2026-06-29 • via Nuitee
K
Koji • solo_traveller • jp
8
2026-06-28 • via Nuitee
J
James • couple • au
8
Pros:

Good location, nice old building, comfy room and the onsen was simple but nice. Matsumoto is a beautiful city.

Cons:

Service was mostly good but a little haphazard sometimes. One of our two bags somehow got sent on to the wrong hotel in Tokyo. Luckily we got it back in time for our flight.

2026-06-28 • via Nuitee
セ • couple • jp
10
2026-06-28 • via Nuitee
T
Takojima • solo_traveller • nz
10
Cons:

Hot spa

2026-06-26 • via Nuitee
Y
Yasuo • couple • jp
9
素晴らしかったです。
Pros:

夕食、朝食付きで平日の一泊を予約。
国宝松本城からも、近く便利な所にありました。
外国の方々も多く泊まっていましたが、ディナー時はほとんど居なくテーブルも少し空いていてゆっくりしていました。
コースのディナーは、どの一品もお料理も器も見た目も美しく、デザートまで大変美味しくいただきました。
またサービスの方のお料理の説明も丁寧で、質問にも詳しく答えて頂きました。
料金がお安いので期待は全くしていなかったのですが、またぜひぜひ妻共々頂きたいと思っています。

Cons:

車で行きましたが、駐車場が狭く高くはありませんが有料なのが残念でした。

2026-06-25 • via Nuitee
Y
yuuko • couple • jp
9
2026-06-25 • via Nuitee
N
Naoya • couple • jp
4
2026-06-24 • via Nuitee
D
DTN JMarc • solo_traveller • fr
8
Hotel a 2 pas du Chateau de Matsumoto
Pros:

Hotel tres bien placé en ville à 2 minutes du Château de Matsumoto. Onsen en accès libre de qualité.
Petit déjeuner copieux.

Cons:

La chambre était un peu petite avec le lit collé au mur. De même la salle de bain était petite et vieillotte, mais cela est souvent le cas dans les hôtels où se trouve un onsen.

2026-06-24 • via Nuitee
C
Cristina • family_with_children • ro
9
2026-06-23 • via Nuitee
S
Sayaka • solo_traveller • jp
10
2026-06-23 • via Nuitee