Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Spacious rooms
Good skiing location
Variety in breakfast options
Cons:
Cleanliness issues
Limited service responsiveness
High prices for food and amenities

Categories

Cleanliness
6.29
Multiple comments mention issues with cleanliness, including unclean rooms and late housekeeping.
Service
7.76
Service was described as standard, but some comments indicated a lack of responsiveness from staff.
Location
8.3
Positive mentions of the location's accessibility and proximity to skiing activities.
Room Quality
7.25
Rooms were generally spacious, but issues with cleanliness affected the experience.
Amenities
7.78
Amenities mentioned positively, though some users noted a lack of certain basics.
Value for Money
6.74
Comments about pricing indicate that guests felt some offerings were overpriced.
Food and Beverage
7.29
Breakfast was well-received, but some expressed concerns about the variety and pricing of other dining options.
Overall Experience
7.76
Overall experience was favorable, though guests highlighted several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:11

Property Description

Luxurious Accommodations

휘닉스 평창 리조트 offers air-conditioned rooms with modern amenities like a flat-screen TV and a minibar. Relax in the comfortable seating area and unwind in the en suite bathroom with a bathtub.

Diverse Dining Options

Satisfy your culinary cravings at Restaurant ONDO with a delicious buffet breakfast and a variety of Korean and Western dishes for lunch and dinner. Treat yourself to beverages and snacks at the lounge cafe and bakery on-site.

Exciting Activities and Convenient Facilities

Enjoy a range of activities from skiing to billiards and bowling. Take advantage of the outdoor pool, games room, and free Wi-Fi. With a 24-hour reception and proximity to Pheonix Park Ski Resort, your stay will be filled with fun and convenience.

Book now for an unforgettable experience at 휘닉스 평창 리조트!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KAG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.4
Based on 270 reviews
Cleanliness: 6.29
Service: 7.76
Location: 8.3
Room Quality: 7.25
Amenities: 7.78
Value for Money: 6.74
Food and Beverage: 7.29
Overall Experience: 7.76
은영 • solo_traveller • kr
9
가족 여행
Pros:

방이랑 거실이 넓고 방음이 잘되어서 좋았습니다. 키즈플레이도 애들가기에 가성비 좋았어요. 산책로도 정말 잘 되어 있었고 잔디밭에서 뛰어놀기도 좋았습니다.

Cons:

유로빌라동 3층에 전자레인지가 공용으로 1대밖에 없어서 조금 불편하긴 했습니다.

2026-07-20 • via Nuitee
S
seung jun • family_with_children • kr
1
Pros:

절대없음

Cons:

유령의집체험으로 가세요!!

2026-07-15 • via Nuitee
현희 • solo_traveller • kr
7
Pros:

오렌지동이었는데 오히려 북적이지 않고 조용하니 좋았다. 시설은 낡았지만 침구나 식기 등 모두 깨끗했다. 볼링, 오락실 등 실내에 놀거리도 있어서 좋았다.

Cons:

온돌방에 바닥에서 요를 깔고 자야해서 바닥이 차가워 보일러를 가동했는데 전혀 가동되지 않았다. 여름이라도 장마철이라 바닥이 눅눅하기도 하니 보일러를 가동할 수 있으면 좋을 것 같다.

2026-07-08 • via Nuitee
Y
Yoosun • extended_group • us
8
2026-06-21 • via Nuitee
D
Dohee • family_with_children • kr
1
2026-05-04 • via Nuitee
F
Fiska • extended_group • tw
10
2026-04-19 • via Nuitee
P
Pascal • couple • kh
5
La prestation n’est pas à la hauteur du prix, c’est à la limite de l’irrespect pour le client. À 300$ la nuit, on s’atte
Pros:

Accès pratique aux pistes de ski, chauffage efficace, insonorisation acceptable

Cons:

Literie vraiment trop dure, draps troués, serviettes minuscules, canapé ridiculement petit et inconfortable, pas de micro-onde dans la chambre. Propreté vraiment limite (cheveux sur le lit, portes placards, baies vitrées et terrasse). Le système de numéros d’attente à la réception est inefficace et impersonnel

2026-02-22 • via Nuitee
P
Pierre • family_with_children • kh
6
We had a good time with my family at this resort, mainly because it was perfectly located.
Pros:

Very convenient location, right at the ski lifts

Cons:

No proper beds, just thin mattress placed straight on the floor. Not comfortable, and pretty high price.

2026-02-22 • via Nuitee
J
Jung • family_with_children • kr
7
2026-02-11 • via Nuitee
Y
yeongshin • extended_group • kr
10
2026-01-30 • via Nuitee
Y
YICHUN • family_with_children • tw
8
2026-01-25 • via Nuitee
K
kyungmi • family_with_children • kr
4
Pros:

가까운거 외엔 전혀 없습니다.

Cons:

실내 취사가 가능해서 였는지, 고기구워 먹은 냄새가 커튼에 배어 있어 냄새가 너무 나서 아쉬웠습니다. 내부 바닥에 흰 테이프로 보수한 흔적도 있고, 에어드레서 청소상태도 엉망이라 여러가지 아쉬움이 많았습니다.

2026-01-23 • via Nuitee
A
Autumn • couple • kr
10
2026-01-23 • via Nuitee
상록 • family_with_children • kr
7
2026-01-19 • via Nuitee
J
Jaeboon • family_with_children • kr
5
Cons:

화장실 청소를 안 했는지 이전 사용자의 긴 머리카락이 화장실 여기저기에 널려있어서 기분이 별로였다
그것을 보니 청소가 제대로 이루어지는지 전체적인 청결도가 의심스러웠다

2026-01-19 • via Nuitee
K
Kyunghee • extended_group • kr
4
Cons:

물품들이 제대로 안갖춰져있고, 시설이노후되고
다음에는 안올듯ㅠ

2026-01-19 • via Nuitee
H
Hyunchul • family_with_children • kr
5
2026-01-19 • via Nuitee
상열 • family_with_children • kr
10
2026-01-19 • via Nuitee
A
Abdulrhman • family_with_children • sa
1
2026-01-17 • via Nuitee
E
Eui Young • family_with_children • kr
9
2026-01-15 • via Nuitee