The Retreat

Hotels
7.9 (204 reviews)
Taj Nagari Phase -1,Near Prateek Enclave ,Shilpgram Road , Agra , IN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Exceptional and helpful staff (several named staff praised)
Clean, comfortable and well-maintained rooms
Nice, relaxing swimming pool
Prime location (walking distance to the Taj Mahal)
Helpful housekeeping and breakfast staff
Cons:
Breakfast buffet often poorly stocked with slow refills and slow response
Noisy due to wedding groups/nearby parties at night
Some inconsistency in service (one review noted below-average staff performance)

Categories

Cleanliness
8.8
Multiple reviews mention clean, well-maintained and modern rooms (e.g., 'rooms were clean, comfortable', 'חדרים נקיים ומודרניים').
Service
9.1
Overall exceptional and attentive staff repeatedly praised (named staff praised: Mr. Sabir Khan, Mr. Amardeep, Ms. Sanjana), but one review flagged below-average staff service at breakfast — strong positive with isolated issues.
Location
9
Location is a clear advantage (within walking distance of the Taj Mahal) and cited positively in reviews.
Room Quality
8.6
Rooms described as comfortable, clean and well maintained; generally modern and pleasant.
Amenities
6.8
Pool and general facilities receive positive mentions ('very good pool'), but mixed comments about the restaurant and public-area disturbance lower the overall amenities score.
Value for Money
7.9
Standard quality for this hotel tier (not explicitly discussed in reviews).
Food and Beverage
6
Mixed to negative feedback on breakfast: described as average, often poorly stocked with slow refills and slow staff response; restaurant described variably as 'regular'.
Overall Experience
7
Generally pleasant stays and excellent hospitality reported, tempered by noise from wedding groups/nearby parties and occasional service slowdowns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:26

Property Description

Luxurious Accommodation Near Taj Mahal

Modern Amenities
The Retreat offers modern air-conditioned rooms with flat-screen TVs, free WiFi, and 24-hour hot and cold water supply in private bathrooms. Guests can enjoy coffee/tea making facilities, a minibar, and complimentary bottled water for their convenience.

Dining Experience
Indulge in a variety of cuisines at the on-site multi-cuisine restaurant, serving Chinese, European, and local Indian dishes. With 24-hour room service available, guests can dine in the comfort of their rooms at any time.

Convenient Facilities
Benefit from complimentary pick-up/drop-off services, a business centre, tour desk for travel arrangements, and round-the-clock front desk assistance. Additionally, enjoy free on-site parking, laundry services, and doctor-on-call facilities for a hassle-free stay.

Book your stay at The Retreat for a memorable experience near the iconic Taj Mahal.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGR

Location

Guest Reviews

7.9
Based on 204 reviews
Cleanliness: 8.8
Service: 9.1
Location: 9
Room Quality: 8.6
Amenities: 6.8
Value for Money: 7.9
Food and Beverage: 6
Overall Experience: 7
P
Paweł • solo_traveller • pl
10
2026-09-18 • via Nuitee
S
Simran • couple • in
10
Good
2026-09-12 • via Nuitee
D
Daniel • solo_traveller • in
10
2026-09-10 • via Nuitee
D
Dharmesh • solo_traveller • in
10
Excellent service
Pros:

Excellent service

Cons:

Excellent service

2026-09-10 • via Nuitee
H
Haider • solo_traveller • ru
10
2026-09-07 • via Nuitee
I
Irena • couple • pl
5
Na jedną noc - da się znieść
Pros:

Łatwy dojazd, wygląd zewnętrzny obiektu, przestronność, duże wygodne łóżko. Dość szeroki asortyment śniadaniowy.

Cons:

Brak klimatyzacji w całym obiekcie: okropny zaduch, wilgoć, gorąco jak w saunie. Wszystko stare, brudne i lepkie, cicho i pusto, nikłe oświetlenie: hotel sprawia wrażenie zatrzymanego w czasie widma z filmu z dreszczykiem.
W restauracji też pusto, wszystko się klei, personel ospały bez uśmiechu i inicjatywy; brak kultury kelnera: gapił się jak na kosmitów, zadawał niestosowne pytania.
W pokoju śmierdzący zaduch, wszystkie ubrania po wyjściu wilgotne i nasączone smrodem zaduchu. Drzwi do pokoju klinują się, trzeba używać dużej siły, by otworzyć. Nieprzyjazna brudna okolica, nie ma gdzie wyjść nawet na krótki spacer. Nie wyobrażam sobie zostać tam na dłużej niż 1 noc.

2026-09-01 • via Nuitee
A
Aditya • family_with_children • in
8
2026-08-31 • via Nuitee
A
angel • family_with_children • es
5
Correcto sin más :necesita una reforma interior sobre todo tema cierre puertas habitaciones por una mayor seguridad
Pros:

Ubicación
Buen aire acondicionado y ducha
Buena piscina

Cons:

Puertas habitaciones no cierran :cualquier persona podía acceder interior de nuestra habitación .todas las puertas están forzadas,cerradura estropeada.
Wifi de uso diario y solo para 2 aparatos
Nevera no funcionaba:solución quitar la nevera de la habitación mis hijos (se quedaron sin nevera) y colocarla,en la nuestra .

2026-08-31 • via Nuitee
D
Dennis • solo_traveller • de
1
Good hotel but be careful with the scammers at the exchange of money
Pros:

The hotel was quite good. The problem was the staff that tried to scam me, specifically when I tried to exchange money at the check in. On the board it was written 1€ is 104 rupees and when I took out the money I noticed they changed the board to 100.4 rupees. This behaviour in a hotel is unacceptable!!!

Cons:

Scamming people at the money exchange

2026-08-29 • via Nuitee
A
Alba MARIA • couple • es
7
Pros:

Hotel muy limpio, habitación amplia y cómoda. Colchón cómodo. Recomendable.

Cons:

Toda la noche había un pitido de una puerta rota, avisamos pero no resolvieron. Fue la única experiencia negativa en el alojamiento.

2026-08-27 • via Nuitee
F
Filippo • solo_traveller • it
10
Hotel perfetto
Pros:

Tutto! Ottima location, hotel pulito. Personale gentile. Davvero ben oltre sopra le aspettative!

2026-08-24 • via Nuitee
L
Luc • couple • gb
10
2026-08-20 • via Nuitee
M
Mohd Khalid Khan • solo_traveller • in
9
2026-08-18 • via Nuitee
S
SANJAY • couple • in
10
Excellent
Pros:

Excellent

2026-08-17 • via Nuitee
N
Nilanthi • solo_traveller • lk
8
Everything was good except for the breakfast
Pros:

Location facilities and staff

Cons:

The breakfast was tasteless

2026-08-14 • via Nuitee
A
Akhil • family_with_children • in
10
2026-08-13 • via Nuitee
D
Domenico • solo_traveller • it
10
2026-08-10 • via Nuitee
M
Manish • solo_traveller • in
1
Pros:

Very bad hotel No

Cons:

😡

2026-08-09 • via Nuitee
J
juankimovil • couple • es
10
Un personal de 10. Instalaciones de 9.
Pros:

El trato del personal del hotel fue excepcional. De lo mejor que he visto en mucho tiempo. El restaurante variado y recomendable. Nos encantó.

2026-08-07 • via Nuitee
M
Manish • solo_traveller • in
10
2026-08-04 • via Nuitee