Fuji Lake Hotel

Hotels
•
Independent
8.8 (148 reviews)
1 Funatsu, Fujikawaguchiko-cho, Minamitsuru-gun, Fujikawaguchiko, Yamanashi-ken, 401-0301 , Fujikawaguchiko , JP
81-555-722209

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Facilities

Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Elevator
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Great food options
Beautiful views
Cons:
Cleanliness issues
Rude customer service

Categories

Cleanliness
6.55
Issues with hygiene reported, including dirty toilet and pillows.
Service
8.05
Mixed feedback on service quality; rude interaction noted but staff were generally polite.
Location
9.55
Great location with views of Mount Fuji and the lake mentioned positively.
Room Quality
9.05
Rooms appreciated for their views and comfort, though some issues mentioned.
Amenities
9.05
Amenities provided were appreciated and deemed adequate.
Value for Money
9.05
Good variety of food options for the price, reasonable value.
Food and Beverage
9.55
Highly praised for buffet quality, especially steak and seafood.
Overall Experience
9.55
Overall enjoyable stay despite some issues; positive highlights mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:20

Property Description

Luxurious Spa Services
Indulge in massages and facials to relax and unwind during your stay at Fuji Lake Hotel.

Delicious Dining Options
Satisfy your appetite at the hotel's 2 restaurants offering a variety of delectable dishes.

Convenient Amenities
Enjoy complimentary Wi-Fi, concierge services, and gift shops at this hotel.

Book your stay now at Fuji Lake Hotel and experience the perfect blend of luxury and convenience near Mt. Fuji Panoramic Ropeway.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • General

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Location

Guest Reviews

8.8
Based on 148 reviews
Cleanliness: 6.55
Service: 8.05
Location: 9.55
Room Quality: 9.05
Amenities: 9.05
Value for Money: 9.05
Food and Beverage: 9.55
Overall Experience: 9.55
R
Rafael • couple • cy
10
2026-05-16 • via Nuitee
P
Patrick • family_with_children • at
10
Best stay for the best Fuji experience I believe
Pros:

The location and view of the Hotel is I believe unmatched!
As a tattooed person, I loved that you could take a privat onsen with the greatest view ever. So good!

Cons:

Not really anything to be honest…I honestly don’t know

2026-05-16 • via Nuitee
C
Claire • couple • ie
6
Pros:

Location
Good breakfast
Shuttle service from station

Cons:

Rooms are in need of a make over. Stained worn carpet and fittings
Great view of the lake
Breakfast was good

2026-05-15 • via Nuitee
S
Shiang-Chun • solo_traveller • tw
9
2026-05-15 • via Nuitee
K
KEUER • solo_traveller • fr
10
2026-05-15 • via Nuitee
N
Natan • couple • br
10
2026-05-15 • via Nuitee
S
Sandeep • family_with_children • au
10
A wonderful short stay
Pros:

Beautiful small onsen, good location, lovely staff

2026-05-15 • via Nuitee
S
Shun Lap • couple • hk
10
2026-05-14 • via Nuitee
A
Anant Sanjeev • couple • in
7
Pros:

Location

Cons:

Onsen was additionally charged. Should be a part of the room package.
Toilet was very small

2026-05-14 • via Nuitee
N
nobushige • solo_traveller • jp
8
初のレークホテルを体験して
Pros:

▪部屋は全体的に広くて、ゆっくりできました。
▪スタッフの方が丁寧な説明対応で分かりやすかった。

Cons:

▪トイレの換気扇が回ってない感じがして、臭いがなかなか抜けなかったのは、きつかったです。

2026-05-14 • via Nuitee
P
PMSN18 • solo_traveller • es
10
Relajante parada
Pros:

La habitación con el onsen privado y la amabilidad del personal

2026-05-14 • via Nuitee
R
richardatkinson89 • solo_traveller • gb
10
A fantastic view of the lake and extremely polite staff.
Pros:

I really enjoyed the hospitality from the staff, even though we only stayed one night. They answered all our questions, showed us to the room, gave us a quick run down of the amenities, and got us booked in for a private onsen. Talking of which, I would highly recommend it.

Cons:

The pillows were uncomfortable.

2026-05-14 • via Nuitee
L
Liliana • couple • au
8
Overall it was fantastic! Great attentive service, and inclusions. I would definitely stay here again!
Pros:

The amazing view of Mt Fuji and the lake. Buffer breakfast and dinner including alcohol was included.

Cons:

There was a platform where the bed was which was annoying as you have a steep step down to go to the living area and bathroom. Doing this constantly was hard on my knees!

2026-05-13 • via Nuitee
M
Mateo • couple • br
10
Dias perfeitos no Monte Fuji
Pros:

A acomodação é muitíssimo bem localizada, a uma curta caminhada da estação e na beira do lago Kawaguchiko. O hotel tem instalações muito aconchegantes, é muito limpo, tem uma vista incrível e o onsen é simplesmente perfeito.
O Café da manhã tem bastante opção e o jantar é maravilhoso. Com certeza voltaria!

Cons:

Não consigo pensar em nenhum ponto negativo para esse hotel!

2026-05-13 • via Nuitee
P
Patrícia • couple • br
9
Maravilhoso ! Só precisa melhorar a exaustão do restaurante
Pros:

A vista para o lago é deslumbrante! O Onsen com vista para o Fuji é maravilhoso

Cons:

O restaurante tem uma variedade grande de opções tanto no café como no jantar mas a exaustão é muito ruim ! Como no Japão se come muita fritura , ao final das refeições vc fica com o cheiro de fritura

2026-05-13 • via Nuitee
N
Nicholas • couple • tt
7
2026-05-12 • via Nuitee
Q
Queen • couple • us
10
2026-05-12 • via Nuitee
A
August • couple • nl
8
2026-05-12 • via Nuitee
Y
YU FENG • couple • tw
10
2026-05-12 • via Nuitee
T
TA YU • couple • tw
10
2026-05-12 • via Nuitee