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Facilities
Property facilities
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Fireplace in lobby
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Designated smoking area
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Concierge service
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Elevator
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Gift shops or newsstand
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Conference space
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Fireplace in lobby
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Hiking/biking trails nearby
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Free newspapers in lobby
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Porter/bellhop
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Free train station pickup
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Free self parking
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Free train station drop-off
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Infant/toddler toys
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Water dispenser
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Wheelchair-accessible public washroom
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Wheelchair-accessible on-site restaurant
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Accessible shuttle
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No accessible shuttle
Review Highlights
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Property Description
Luxurious Spa Services
Indulge in massages and facials to relax and unwind during your stay at Fuji Lake Hotel.
Delicious Dining Options
Satisfy your appetite at the hotel's 2 restaurants offering a variety of delectable dishes.
Convenient Amenities
Enjoy complimentary Wi-Fi, concierge services, and gift shops at this hotel.
Book your stay now at Fuji Lake Hotel and experience the perfect blend of luxury and convenience near Mt. Fuji Panoramic Ropeway.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Guests with tattoos are not able to use the onsite public bathing facilities.
Property Policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
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Guest type
Essential workers only - NO
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General
Professional property host/manager
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General
Unicode Support false
Location
Guest Reviews
晚餐
無
夕食、朝食共にビュッフェ大満足でした、品数め多く、フルーツも夜と朝で違っていてケーキの数も豊富で、食事は言う事なし。
帰り際にフロントに数人スタッフがいたにもかかわらず、ありがとうございましたの一言がなく、？？？数人立っててです。自動精算機終わって帰り際に、なんの言葉もなく、接遇なってないと思い、もう二度と利用することはないと思いました。
整體很舒適 飯店人員服務很讚。
房間乾淨清爽。房間空間很大，住起來不會有壓迫感。
晚餐跟早餐的食物餐飲都很美味。
整體感受非常棒。
食事は ビュッフェスタイルで凄く美味しくて大満足でした。
お風呂の数がもう少し沢山あると良かったです。
We had a wonderful stay at Fuji Lake Hotel. The hotel has so much charm and character, making it feel warm and welcoming from the moment we arrived. The staff were exceptionally friendly and attentive throughout our stay.
The location is fantastic, right next to Lake Kawaguchi, with beautiful views of the lake. There are convenient bike rental shops nearby, making it easy to explore the lakeside at your own pace. We also really appreciated the complimentary pick-up service from the train station, which made our arrival completely hassle-free.
A truly memorable stay, and we would happily return on our next visit to the area.
Breakfast and dinner buffets were very good. Consider variations to the menu for folks that stay there for more than 1 meal each. The hotel staff was extremely pleasant. The snack/drink area was a nice surprise and provided convenience. We selected the foam pillow option which we do not normally see as an option. Pillows we got were comfortable. Location of the hotel by the lake was extremely beautiful.
Appears that the hotel upgraded the front entrance. The rooms though need major TLC and modernization. Faucet leaks in the room, bathrooms are extremely small. Toilet rooms need deep cleaning to rid of the years of use and smell. I respect the culture of taking your shoes off to come into the room but it is a bit hard to get over the fact that the carpets looked like they need a good cleaning if you expect guests to take off their shoes at the door. Also hard to expect hotel guests to put on the hotel toilet slippers to use the bathroom in their own room when the toilet room smells. Are the hotel toilet slippers re-used with each guest? I could not get over the fact that upon check in, we were handed our bath towels from the general service area. I assume this is done because there was no space in the rooms for towels? There was a portable clothes wire rack in the room that we used to hang the towels but it was big/flimsy and just got in the way. There was no place for our luggage. There were 4 closets in the room but 2 of them were filled with bedding supplies. And the remaining 2 were so small and cluttered. There were at least 8 pair of slippers in them so we could use to go out on the balcony. I think the small balcony could only fit 2 people out there. We stayed in the tatami room that can sleep 2-6, East Wing with views of Lake Kawaguchiko. We had 3 people. We ended up using the tatami room floor for our luggage. Overall I was disappointed because the state of the room was not what was pictured from the hotel. There are not many options of places to stay on the lake so if you do end up staying here, I would suggest choosing the renovated rooms at least to decrease your chances of leaky and smelly bathrooms.
Great place to be
スタッフさんがみんな素晴らしかった
食堂まで遠い
酒店设计很漂亮。一楼大堂是非常高的吊顶，面临湖景，色调非常好看。顶楼可以看到富士山。
The hotel was fantastic! The location is perfect making it so easy to explore. we really enjoyed our buffet dinner Highly recommend!" shout out
for the filipina staff and the 80 yr old japanese woman staff i forgot her name very friendly🤗
i didn't take the public bath cos i have tattoo
El estilo tatami de la habitación y el baño público
La hora de salida 10am y que no tiene vista directa al monte Fuji desde las habitaciones
Dinner View and so forth
Super nice crew and very nice views
The staff are super friendly. Great stay by the lake.
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