Bucharest Comfort Suites Hotel

Hotels
7.6 (1863 reviews)
B-dul Nicolae Balcescu nr.16 , Bucharest , ro

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Old furnishings
Limited amenities

Categories

Cleanliness
7.15
Some reviews mentioned issues with cleanliness and old furniture.
Service
8.65
Multiple reviews praised the staff for being helpful and courteous.
Location
8.65
The location was often described as excellent and central.
Room Quality
6.65
Some rooms were reported as old and in need of renovation.
Amenities
7.15
Limited mention of amenities, some dissatisfaction with the provided items.
Value for Money
7.15
Certain rooms were considered too expensive for their condition.
Food and Beverage
7.65
Food quality was average with some reviews mentioning limited variety.
Overall Experience
7.75
General opinions suggest a mixed experience with notable positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:25

Property Description

Prime Location and Traditional Comfort
Bucharest Comfort Suites Hotel, just a stone's throw away from the National Theatre of Bucharest, offers a cozy stay with free WiFi. The traditionally-furnished rooms provide modern amenities like air conditioning, cable TV, and a coffee machine.

Convenience at Your Fingertips
With a 24-hour front desk, laundry service, and a meeting room for business needs, the hotel ensures a hassle-free stay. Guests can enjoy complimentary coffee, water, and balcony views in some suites.

Explore Bucharest with Ease
Surrounded by cultural landmarks and dining options, guests can easily visit the Romanian Athenaeum, Old Town, and the Christmas market. Don't miss the convenience of being just 18.5 km from Otopeni International Airport.

Ready to experience comfort and convenience in the heart of Bucharest? Book your stay at Bucharest Comfort Suites Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OTP

Location

Guest Reviews

7.6
Based on 1863 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.65
Room Quality: 6.65
Amenities: 7.15
Value for Money: 7.15
Food and Beverage: 7.65
Overall Experience: 7.75
A
Audrey solo_traveller fr
9
Pros:

Chambres et literie de qualité, personnel très gentil !

Cons:

Le petit déjeuner est très réduit mais reste correct

2026-08-08 via Nuitee
M
meir extended_group il
10
best bed and AC system in the area
Pros:

very close to the airport, free transport service to and from the airport we only used the service in the morning to get back to the air port)

2026-08-06 via Nuitee
T
Tomasz solo_traveller pl
6
Pros:

Blisko centrum. Klima dziala dobrze, wi- fi jest. Blisko hotelu jest parking podziemny- miejski, ale mozna tam zostawić samochod. Hotel ma winde, sniadania w "stołowce" w piwnicy - mogą byc. Wygodne łóżka, miły i pomocny personel - chociaz dogadacie sie szybciej na migi niz po angielsku. Ale moze tak po prostu trafiliśmy.

Cons:

Ech, tego bedzie wiecej niz plusów. Po pierwsze - to nie sa żadne 4 gwiazdki, to sa maksymalnie 3. Hotel przytłacza atmosferą - ciężkie meble, ciężkie zasłony, wszystko sprawia wrażenie ze albo się rozpada albo zaraz rozpadnie. Na prawdę nie rozumiem dlaczego ze ściany odstaje jakis kabel, w innym miejscu cos zwisa na podobnym kablu, tu cos lata luzem tam cos zaraz sie urwie, tu drzwi sie nie zamykają na kalmke (tylko na zamek), itd. W łazience jest wanna z prysznicem - to powinien byc nobel - jak nie ustawisz opcji (kran / prysznic / deszczownica) i tak leci ze wszystkiego. I co bardzo mnie denerwuje - ale to nie tylko dotyczy tego hotelu - parkingu hotel nie ma zadnego! Jest podziemny - miejski albo z 10 miejsc naziemnych, za ktore trzeba płacić przez aplikację. Opis w booking ma info o parkingu hotelowym! Ech, duzo pracy przed Wami.

2026-08-05 via Nuitee
F
Francisco Javier solo_traveller es
9
Pros:

La localización, limpieza y espaciosas las habitaciones.

Cons:

No es que no me gustara, pero tener espejos en todas las paredes del baño.

2026-08-04 via Nuitee
V
vitor couple pt
5
Pros:

Location was good

Cons:

Old rooms and the breakfast was with poor quality

2026-08-03 via Nuitee
R
RICCARDO extended_group it
10
Tutto veramente bello e pulito, grazie di tutto🙏🙏🙏🙏dai ragazzi italiani
Pros:

L’accoglienza, la pulizia, le stanze

2026-08-03 via Nuitee
B
barbara couple it
5
2026-07-24 via Nuitee
W
Walquiria solo_traveller mt
10
2026-07-23 via Nuitee
M
Mihai couple ro
6
2026-07-23 via Nuitee
G
Giuliano solo_traveller it
6
2026-07-21 via Nuitee
F
Florin family_with_children ro
5
Pros:

Rooms are quite clean and very large.

Cons:

The smell on room 230 was horrible. Something has to be fixed, most probably the old piping.
Pictures presented as advertise on Booking are far from reality.

2026-07-19 via Nuitee
K
Karen couple gb
8
2026-07-19 via Nuitee
P
Philippe solo_traveller pt
5
Cons:

I set my arrival schedule at 14 but I came in early at 12, my room was ready but the reception clerk asked me a 50 Lei tax for early arrival ; and didn't gave me any receipt ; Not courteous since the room was empty and ready and bordering of ransom .

2026-07-18 via Nuitee
G
Glenys couple au
6
Pros:

Location and generous size of room.

Cons:

Our room is overdue for an upgrade - especially the bathroom with it's blue spa bath!

2026-07-17 via Nuitee
P
Philip family_with_children tr
7
The blockage was no reflection on the staff, who were all helpful and sympathetic.
Pros:

Breakfast was excellent. The staff were all very friendly and helpful. The location was excellent. The room was comfortable.

Cons:

Unfortunately, the toilet and bath/shower outlet got blocked and the bathroom floor was flooded. The reception had to call out a plumber on a Saturday evening to unblock the toilet. Apparently, this was not the first time they had had a problem with that particular toilet and bath.

2026-07-17 via Nuitee
M
Miglena solo_traveller nl
10
2026-07-17 via Nuitee
J
jean MAGNE solo_traveller fr
8
2026-07-16 via Nuitee
I
Izabela solo_traveller pl
10
2026-07-16 via Nuitee
G
Giovanni solo_traveller it
2
Pros:

Si salva solo la posizione

Cons:

Sporco

2026-07-16 via Nuitee
A
Ahmet Yılmaz AKBULUT solo_traveller tr
5
Pros:

Konumu ve çalışanların yaklaşımını sevdim hepsi bu kadar.

Cons:

Odam çok kötü nem ve küf kokuyordu. Şikayet edip, talep edince değiştirdiler. Klima arızalıydı.

2026-07-15 via Nuitee