Bucharest Comfort Suites Hotel

Hotels
7.6 (1758 reviews)
B-dul Nicolae Balcescu nr.16 , Bucharest , ro

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Old furnishings
Limited amenities

Categories

Cleanliness
7.15
Some reviews mentioned issues with cleanliness and old furniture.
Service
8.65
Multiple reviews praised the staff for being helpful and courteous.
Location
8.65
The location was often described as excellent and central.
Room Quality
6.65
Some rooms were reported as old and in need of renovation.
Amenities
7.15
Limited mention of amenities, some dissatisfaction with the provided items.
Value for Money
7.15
Certain rooms were considered too expensive for their condition.
Food and Beverage
7.65
Food quality was average with some reviews mentioning limited variety.
Overall Experience
7.75
General opinions suggest a mixed experience with notable positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:25

Property Description

Prime Location and Traditional Comfort
Bucharest Comfort Suites Hotel, just a stone's throw away from the National Theatre of Bucharest, offers a cozy stay with free WiFi. The traditionally-furnished rooms provide modern amenities like air conditioning, cable TV, and a coffee machine.

Convenience at Your Fingertips
With a 24-hour front desk, laundry service, and a meeting room for business needs, the hotel ensures a hassle-free stay. Guests can enjoy complimentary coffee, water, and balcony views in some suites.

Explore Bucharest with Ease
Surrounded by cultural landmarks and dining options, guests can easily visit the Romanian Athenaeum, Old Town, and the Christmas market. Don't miss the convenience of being just 18.5 km from Otopeni International Airport.

Ready to experience comfort and convenience in the heart of Bucharest? Book your stay at Bucharest Comfort Suites Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OTP

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs RON 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for 122 lei per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1758 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.65
Room Quality: 6.65
Amenities: 7.15
Value for Money: 7.15
Food and Beverage: 7.65
Overall Experience: 7.75
M
Manuel solo_traveller fr
10
2026-05-21 via Nuitee
A
Angela extended_group de
8
2026-05-21 via Nuitee
N
Neta couple il
6
תמורה למחיר - לא להתבייש לבקש הצוות ממש נחמד ומאוד רוצה לספק את הדרישות שלכם
Pros:

מיקום מושלם קרוב לכל מקום ברגל או בBolt קצר

Cons:

לא מנקים את החדר כל יום
לא היה נייר טואלט בחדר ולא מביאים מגבות כל יום
היינו צריכים לבקש
קצת מיושן - והמיטה לא ממש נוחה (רכה מידי)
ארוחת בֹּקֶר לא בסטנדרט אבל סבבה לגמרי

2026-05-17 via Nuitee
T
Theresa solo_traveller au
6
2026-05-17 via Nuitee
B
Birthe extended_group dk
7
God beliggenhed, gode senge og rummelige værelser. Samlet set fremstår hotellet nedslidt og virker nedlukket.
Pros:

Store rummelige værelser med gode senge. Fin beliggenhed i forhold til den gamle bydel.

Cons:

Hotellet fremstår mørkt og slidt, ingen bar eller restaurant på stedet. Flere ansatte optrådte decideret uhøfligt, vi oplevede blandt andet at få skæld ud af en mandlig ansat i morgenmadsrestauranten. Han mente ikke at vi havde ret til morgenmad, dette på trods af at vi havde bestilt det i receptionen ved ankomst.
Eneste positive oplevelse med personalet var receptionist Ana Pater, hun optrådte venlig og imødekommende. Ana hjalp os med at bestille en privat udflugt til Draculaslottet. Desværre var der uoverensstemmelser mellem hvad Ana skriftligt havde sendt os i forhold til hvad der var inkluderet i prisen. Det betød at vi oveni den aftalte pris måtte betale for entrebilletter og frokost, hvilket Ana havde oplyst var inkluderet i prisen.

2026-05-17 via Nuitee
C
Corinne solo_traveller fr
10
Pros:

La chambre 115 est magnifique,spacieuse

2026-05-17 via Nuitee
C
Corinne solo_traveller fr
10
Pros:

Le lit est très confortable

Cons:

La chambre 113 est bruyante à proximité de l’ascenseur et des escaliers
La VMC est très bruyante et il y a une mauvaise odeur
Peu de luminosité

2026-05-17 via Nuitee
K
Kedje solo_traveller us
9
Pros:

I like the location and the room was very nice

Cons:

The breakfast could be better. It was just ok

2026-05-15 via Nuitee
R
rares family_with_children ro
9
Cons:

Avand in vedere ca este intradevar un Hotel cotat la 4 stele, micul dejun lasa mult de dorit!

2026-05-15 via Nuitee
A
Alessandra solo_traveller it
7
2026-05-14 via Nuitee
M
Meccariello couple it
10
Ritorneremo sicuramente.
Pros:

Personale fantastico

2026-05-13 via Nuitee
G
Gerrit family_with_children de
1
Pros:

Nothing in this "hotel"

Cons:

Pictures are not the same.
I had to change the room after the first night. Both rooms are old and smelling very bad,
The bed smelled like someone sprayed a strong deodorant on it

The second room was horrible, no water in the shower during the night, the light from the publication (big spot lights) gave the room a good day light all the night. Their where no way to dark the room.
The worst breakfast was I've ever seen!

Never again

2026-05-13 via Nuitee
M
Mihai solo_traveller ro
7
Pros:

Locația, camera și baia imense. Salteaua și așternuturile bune.

Cons:

Inexistența locurilor de parcare, deși e menționat că au. Mobilierul vechi cu urme vizibile de uzura.

2026-05-12 via Nuitee
E
EVANGELIA family_with_children gr
9
very agreable
Pros:

I like my stay in this hotel. The possition is only 5 minutes on foot from the old town of Bucarest
Nikoleta the receptionist is a very friendly person
The most important sight seeings are near like o km, the university square, the old town, the national theater etc
The room is big enough and comfortable

2026-05-11 via Nuitee
A
Alessandro extended_group it
8
2026-05-10 via Nuitee
V
Vilai couple it
7
2026-05-07 via Nuitee
S
Salvatore Pietro solo_traveller it
9
2026-05-04 via Nuitee
イヴの父 couple jp
8
観光・食事・買物・空港間アクセスの便利なホテル
Pros:

ブカレストの大学広場交差点から1本目のT字路にある古い建物にあるホテルです。内部もクラシックな造りでエレヴェータは古く少し怖いです。でも室内は広く暖房も利いていて暖かかったです。眺望は窓の外側に看板があり看板の間から外が見られます、通りに面していますが音は気になりませんでした。旧市街には徒歩で行け観光,食事、買物には便利な立地で夜間も人通りが多く怖さはありません。空港バス100番のバス停からも近く利用するのに大変便利なオールドホテルです。

Cons:

朝食の種類が少なかった

2026-05-04 via Nuitee
M
Martina extended_group it
6
Ottimo se interasse solo la posizione
Pros:

La posizione centralissima e comoda

Cons:

Albergo molto datato struttura interna ed esterna completamente da ristrutturare

2026-05-03 via Nuitee
C
Claudia extended_group it
3
Pros:

Posizione centrale,

Cons:

Arredamento e camera datata, un' unica luce ad illuminare camera e anticamera, per cui chi stava nel salottino o stava al buio o accendeva la luce e svegliava chi dormiva in camera , abbiamo prenotato una stanza con un letto matrimoniale e un letto per bambino e ci hanno dato un solo letto matrimoniale.

2026-05-03 via Nuitee