Pelagia Bay Hotel

Hotels
8.2 (55 reviews)
Marikas Kapsi , Agia Pelagia , gr

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice pool area
Cons:
Food quality lacking
Rooms outdated
Bathroom small

Categories

Cleanliness
8.2
Mixed sentiments; some positive mentions about cleanliness.
Service
9.2
Consistently praised for friendliness and helpfulness.
Location
8.7
Good location, although some mention distance to the beach.
Room Quality
7.7
Rooms described as outdated and needing maintenance.
Amenities
8.2
General positive sentiment about pool and other facilities.
Value for Money
8.2
Value perceived as good for facilities, but food quality is poor.
Food and Beverage
6.7
Significant complaints about food quality and variety.
Overall Experience
8.7
Overall a good stay with some notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:04

Property Description

Luxurious Accommodations
Pelagia Bay Hotel offers comfortable rooms with balconies, air conditioning, and stylish decor. Enjoy a restful stay in our well-appointed accommodations.

Dining and Entertainment
Indulge in delicious meals at our on-site restaurant and unwind with a refreshing drink at the bar. Take in the stunning views from the garden and terrace while savoring your favorite drink.

Convenient Location
Located in Agia Pelagia, our hotel is the perfect base for exploring the area. With a tour desk and car hire services available, you can easily discover the nearby attractions and landmarks.

Experience the perfect blend of comfort and convenience at Pelagia Bay Hotel. Book your stay now for an unforgettable vacation experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

8.2
Based on 55 reviews
Cleanliness: 8.2
Service: 9.2
Location: 8.7
Room Quality: 7.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 6.7
Overall Experience: 8.7
E
Enzo couple fr
8
Pros:

Le reste

Cons:

Le repas

2026-05-25 via Nuitee
E
Eric solo_traveller fr
9
Pros:

Proximité d'heraklion pour les premières nuit de notre road trip

2026-05-15 via Nuitee
A
alberto extended_group it
5
Pros:

La simpatia dei gestori

Cons:

Mancanza di manutenzione e pulizia.

2026-05-15 via Nuitee
S
Sarah solo_traveller be
10
Pros:

Tout

Cons:

Le manque d'isolation

2026-05-07 via Nuitee
D
Dagmar couple de
6
2026-04-23 via Nuitee
G
GGM couple nl
9
Geweldig
Pros:

Vriendelijkheid en behulpzaamheid personeel

Cons:

Niets

2026-04-16 via Nuitee
R
Raluca family_with_children ro
10
Pros:

Great hosts, they really take time to make you feel welcome! The breakfast and dinner are amazing, the rooms have really beautiful views and overall the hotel is quite close to the beach.

2026-04-16 via Nuitee
I
Iustina solo_traveller ro
7
Pros:

Great views from the room, towards the olive orchards and the sea. Quiet and relaxing area. Nice pool area. Friendly and polite staff.
10-15 minutes walk to the sea.

Cons:

We received different rooms from the ones reserved on booking.
The mattresses were too soft, no support at all, especially on the double bed, and not so clean.
No moskitos nett on windows, we were fighting moskitos at night.

2026-04-13 via Nuitee
couple es
7
2026-04-12 via Nuitee
A
Ana Maria family_with_children fr
8
On a en pour son argent.
Pros:

L' emplacement, un buffet limité mais bon et changeant au niveau des plats chaque soir.

Cons:

Trop de moustiques et autres insectes dû au potager juste à côté. L' hôtel vieillit mal. Attention aux araignées.

2026-04-12 via Nuitee
D
Daniel family_with_children es
5
Pros:

Nous avons eu un très bon accueil, les gérants sont très sympa. Le repas proposé le soir est bon. Hôtel situé dans un endroit calme, avec vue sur mer, montagnes et jardins. 2 belles piscines et terrasses bien exposées.

Cons:

La climatisation bruyante est située au-dessus du lit. Nous avions froid et avons laissé l'appareil fonctionné toutes les nuits . C'était inconfortable et la chambre n'était pas équipée de radiateur.
Il y avait une bouilloire sur un bureau mais pas de prise électrique à proximité pour l'alimenter. Aussi nous avons eu une tempête de sable et notre balcon a été recouvert par ce sable et jamais nettoyée durant notre séjour. Par conséquent nous n'avons pas pu profiter du balcon. Nous sommes restés 4 nuits et notre chambre n'a jamais été nettoyée durant tout notre séjour, ni les serviettes changées.

2026-04-06 via Nuitee
P
Patryk family_with_children gb
9
Pros:

The little baby cat was the cutest addition as he followed us everywhere.

2025-11-21 via Nuitee
I
ITAMAR couple il
7
Pros:

The area is good and the view from the room, the price was pretty good

Cons:

The beds were a little bit uncomfortable

2025-11-19 via Nuitee
M
Māra family_with_children lv
9
2025-11-15 via Nuitee
D
Dumitru couple ro
7
3 zile in Creta.
Pros:

Liniște, curățenie, amabilitate.

Cons:

Poziția hotelului departe de plajă, mâncarea fără gust.

2025-11-12 via Nuitee
U
Ursula family_with_children de
10
Pros:

Die Lage und das freundliche Personal

2025-11-01 via Nuitee
P
Pascal solo_traveller fr
9
2025-10-30 via Nuitee
D
Dympna couple gr
6
Adequate Stay
Pros:

Location great, beds comfortable, staff exceptionally nice.

Cons:

Bathroom was tiny, almost impossible to use the shower. Room very outdated. Needs maintenance. Bedside lamp but nowhere to plug it in. Breakfast was absolutely awful.

2025-10-27 via Nuitee
R
Raimund family_with_children de
7
Pros:

Nettes Personal, schöne Anlage,super für Ausflüge in die Umgebung

Cons:

Zimmer in die Kahre gekommen, Klimaanlage unf Föhn nicht funktionsfähig .
Abendessen würde ich nicht mehr buchen.
Schöne Restaurants im Ort.

2025-10-26 via Nuitee
J
Jan solo_traveller nl
8
2025-10-26 via Nuitee