Hotel Premium Chaves - Aquae Flaviae

Hotels
8.6 (3343 reviews)
Praça do Brasil , Chaves , PT
+351 276 309 000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleaning issues
Service shortages
Inconsistent breakfast quality

Categories

Cleanliness
7.7
Several mentions of unclean areas, particularly hairs on the floor and lack of cleaning attention in common areas.
Service
8.9
Mostly positive comments about staff being friendly and helpful, but some areas of service needed improvements.
Location
9.2
Consistently praised for its excellent location near the center and local amenities.
Room Quality
8.7
General comfort and spaciousness noted positively, although some issues with mattress quality.
Amenities
8.2
Good variety in breakfast offerings, although some amenities like the pool were reported closed.
Value for Money
8.7
Overall good value indicated by various reviews, though some expectations were not met.
Food and Beverage
8.2
Breakfast received mixed reviews, with high praise for variety but some service issues.
Overall Experience
9.2
The general consensus is positive, with many mentions of a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:38

Property Description

Luxurious Accommodation
Hotel Aquae Flaviae offers elegantly decorated rooms in light tones, each equipped with a Smart TV and a safety deposit box. Enjoy a comfortable stay with air conditioning and the option for in-room breakfast.

Gastronomic Delights
Indulge in a culinary journey at Aquae Flaviae's restaurant, serving a mix of regional and international cuisine in a smart-casual setting. Unwind in the lounge bar with a selection of warm drinks and Portuguese wines.

Convenient Location
Located next to the city's thermal baths with medicinal properties, the hotel is centrally positioned just 150 meters from the city center. Take advantage of the tennis court, free WiFi, and the tour desk to plan your activities and day trips.

Book now for an unforgettable stay at Hotel Aquae Flaviae.

Important information:

Please note that invoices with VAT number should be requested in the Special Request Box during the reservation process. Please note that for reservations with nonrefundable rates, the credit card used to make the booking must be presented at check-in.

Please note that extra beds and/or baby cots are subject to availability and confirmation.

Please note that the hotel was recently opened and works are still undergoing in some areas of the property.

When booking half board, please note that drinks are not included.

Half board reservations are a chef menu recommendation communicated dailyGuests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Location

Guest Reviews

8.6
Based on 3343 reviews
Cleanliness: 7.7
Service: 8.9
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9.2
A
Artur • solo_traveller • pt
6
Pros:

Já tinha estado no hotel há uns anos, quando o vi renovado e com 4 estrelas na parede, fiquei expectante, quanto ao nível de renovação.
O quarto estava bom, o pequeno almoço bom, já fiquei em 3 estrelas melhores.

Cons:

Da limpeza!

Livros muito sujos, peitoril do quarto sujo e cheio de teias de aranha!
Abri a gaveta da secretária, tinha tido menos o que era suposto neste móvel (cabelos, lixo e talher usado)!

2026-09-19 • via Nuitee
R
Rui • family_with_children • pt
9
Tranquilidade em família.
Pros:

Funcionários atenciosos e competentes, pequeno-almoço muito completo, instalações elegantes e confortáveis.

2026-09-18 • via Nuitee
J
Jose • couple • pt
10
2026-09-17 • via Nuitee
S
Sandra • couple • pt
6
Location good but Hotel not at all up 4 Star standards
Pros:

Good variety at breakfast, and perfect location to visit the town and go to the springs

Cons:

Still use carpetes in the rooms and corridor, not at all higiénica. The bathroom had the basin clogged had to call the cleaning lady and it was a matter of incorrecto cleaning. The water cups are paper ones, no coffee or tea to offer. Garagem is being used for construction storage and work place, very dusty, and you still have to pay 10 euros per night, unjustifavel. Dinner service was poor.

2026-09-13 • via Nuitee
M
Marco • solo_traveller • it
2
Struttura non all'altezza delle 4 stelle
Pros:

Colazione ben fornita di ogni prodotto

Cons:

La struttura appare decisamente sporca nella parte esterna (apparentemente non soggetta a ristrutturazione, a differenza degli interni). La mia camera è stata letteralmente invasa da formiche il giorno stesso del check-in, problema talmente manifesto che è impossibile non sia stato manifestato dal personale delle pulizie.

2026-09-12 • via Nuitee
E
Elsa • couple • pt
9
Bom hotel
Pros:

Localização

2026-09-12 • via Nuitee
M
Magali • couple • pt
9
2026-09-11 • via Nuitee
G
Gómez • couple • es
9
2026-09-11 • via Nuitee
A
Andreia • solo_traveller • pt
9
2026-09-10 • via Nuitee
T
Terlouw • couple • nl
9
Pros:

Het zwembad

2026-09-10 • via Nuitee
S
Sameiro Lourenco • family_with_children • pt
8
2026-09-10 • via Nuitee
J
Jonathan • solo_traveller • pt
7
2026-09-10 • via Nuitee
B
Barbosa • solo_traveller • pt
7
2026-09-09 • via Nuitee
G
Gabriel • solo_traveller • pt
10
Pros:

Hotel muito bom e colaboradores muito simpáticos e pronto a ajudar.

2026-09-09 • via Nuitee
P
Peeters • solo_traveller • be
8
2026-09-09 • via Nuitee
J
Joaquina • couple • pt
8
A minha estadia foi agradável, o hotel estava limpo e os funcionários foram todos muito simpáticos e prestáveis.
Pros:

A localização próximo das Termas.

Cons:

Acho que há partes do Hotel que já estão a precisar de uma remodelação e manutenção.

2026-09-09 • via Nuitee
P
Patrícia • family_with_children • pt
8
2026-09-08 • via Nuitee
A
Ana Dora Beiroco • couple • pt
8
Cons:

ascamas nao eram confortaveis

2026-09-08 • via Nuitee
T
Tete • solo_traveller • pt
9
Cons:

Deveria terem uma parceria com as piscinas termais de chaves. Utilizei mas acho que deveria haver uma parceria com o hotel.😘

2026-09-08 • via Nuitee
C
Carmelita • couple • pt
10
Estabelecimento espaçoso, muito boa localização e excelente pequeno almoço.
Pros:

Conforto, espaçoso, boa localização e excelente pequeno almoço.

Cons:

Difícil… mas o valor da estadia um pouco a mais.

2026-09-08 • via Nuitee