Hotel Premium Chaves - Aquae Flaviae

Hotels
8.6 (3284 reviews)
Praça do Brasil , Chaves , pt

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleaning issues
Service shortages
Inconsistent breakfast quality

Categories

Cleanliness
7.7
Several mentions of unclean areas, particularly hairs on the floor and lack of cleaning attention in common areas.
Service
8.9
Mostly positive comments about staff being friendly and helpful, but some areas of service needed improvements.
Location
9.2
Consistently praised for its excellent location near the center and local amenities.
Room Quality
8.7
General comfort and spaciousness noted positively, although some issues with mattress quality.
Amenities
8.2
Good variety in breakfast offerings, although some amenities like the pool were reported closed.
Value for Money
8.7
Overall good value indicated by various reviews, though some expectations were not met.
Food and Beverage
8.2
Breakfast received mixed reviews, with high praise for variety but some service issues.
Overall Experience
9.2
The general consensus is positive, with many mentions of a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:38

Property Description

Luxurious Accommodation
Hotel Aquae Flaviae offers elegantly decorated rooms in light tones, each equipped with a Smart TV and a safety deposit box. Enjoy a comfortable stay with air conditioning and the option for in-room breakfast.

Gastronomic Delights
Indulge in a culinary journey at Aquae Flaviae's restaurant, serving a mix of regional and international cuisine in a smart-casual setting. Unwind in the lounge bar with a selection of warm drinks and Portuguese wines.

Convenient Location
Located next to the city's thermal baths with medicinal properties, the hotel is centrally positioned just 150 meters from the city center. Take advantage of the tennis court, free WiFi, and the tour desk to plan your activities and day trips.

Book now for an unforgettable stay at Hotel Aquae Flaviae.

Important information:

Please note that invoices with VAT number should be requested in the Special Request Box during the reservation process. Please note that for reservations with nonrefundable rates, the credit card used to make the booking must be presented at check-in.

Please note that extra beds and/or baby cots are subject to availability and confirmation.

Please note that the hotel was recently opened and works are still undergoing in some areas of the property.

When booking half board, please note that drinks are not included.

Half board reservations are a chef menu recommendation communicated dailyGuests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Location

Guest Reviews

8.6
Based on 3284 reviews
Cleanliness: 7.7
Service: 8.9
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9.2
S
SORAYA couple es
3
2026-08-08 via Nuitee
M
Maria Conceicao couple ch
9
2026-08-08 via Nuitee
E
Efrén solo_traveller es
10
Segunda vez y volveré
Pros:

Buen hotel con piscina, se puede aparcar y atentos a los que andamos en moto.

Cons:

Prácticamente nada

2026-08-07 via Nuitee
G
GRAZIANO ENRICO couple ch
7
2026-08-07 via Nuitee
P
Paula Margarida family_with_children pt
10
Pros:

O hotel oferece a tranquilidade e o conforto que um viajante necessita após um longo dia de lazer ou de viagem. Quarto limpo, organizado e confortável. O pequeno-almoço apresentou uma variedade de alimentos. No exterior, a excelente piscina é um verdadeiro convite para um mergulho refrescante.

2026-08-07 via Nuitee
G
Galante solo_traveller pt
10
2026-08-07 via Nuitee
V
Victor couple pt
8
Boa
Pros:

Bom

2026-08-07 via Nuitee
C
Carlos Manuel solo_traveller pt
8
2026-08-07 via Nuitee
I
isabel couple pt
8
Ótima estadia
Pros:

Pequeno almoço muito bom e com variedade. Localização central

Cons:

Pedi uma cama de casal e o pedido não foi atendido

2026-08-07 via Nuitee
S
Sandra solo_traveller pt
10
2026-08-06 via Nuitee
M
Manuel L. couple pt
10
Pros:

O ambiente, a localização, o pequeno almoço, a simpatia da recepção!

Cons:

Nada.

2026-08-06 via Nuitee
M
Marisa solo_traveller pt
8
Pros:

Gostaria de destacar que os funcionários do hotel foram extremamente atenciosos e prestáveis durante toda a estadia.

Cons:

Gostaria de notar que a equipa no pequeno-almoço é claramente insuficiente, estando apenas 2 funcionários para um número excessivo de hóspedes, e que o parque de estacionamento se encontra em péssimo estado, cheio de buracos e a precisar de manutenção urgente. Fica a nota para que possam melhorar estes pontos.

2026-08-05 via Nuitee
T
Tomé extended_group pt
9
2026-08-05 via Nuitee
P
Pereira couple pt
8
2026-08-05 via Nuitee
M
Mayombe solo_traveller gb
8
Great location and good facilities
Pros:

Amazing location. Very clean. The beds were comfy and the rooms big. The staff was fine and helpful. The pool was also really nice.

Cons:

The redish carpet throughout looked somewhat dated, in particular comparing to the ready of the facilities. But it was ok, still.

2026-08-05 via Nuitee
A
Ana-Isabel couple fr
9
Jolie étape !
Pros:

Bel hôtel spacieux joliment décoré et confortable.

2026-08-05 via Nuitee
C
Carlos solo_traveller pt
7
Pros:

Hotel 5* em relação à localização, limpeza, simpatia dos empregados, pequeno almoço.

Cons:

Pela quantidade de pessoas hospedadas a piscina é muito pequena.
O serviço de jantar para um hotel de 4* deixa muito a desejar.

2026-08-04 via Nuitee
A
António Rui Dias couple pt
8
Pros:

bom

2026-08-04 via Nuitee
S
Sandra couple gb
8
Well located hotel
Pros:

Good location and the motorbike was parked under cover near the entrance to the hotel. Helpful staff. Short walk to the Roman Bridge and the old town

Cons:

Nothing

2026-08-04 via Nuitee
T
Tiago solo_traveller pt
8
2026-08-03 via Nuitee