Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Value for Money

Categories

Cleanliness
7.43
Several reviews mentioned issues with cleanliness, including dust and lack of adequate supplies.
Service
9.4
Many guests appreciated the friendly and helpful nature of the staff.
Location
9.44
Consistently praised for its prime location and beautiful views.
Room Quality
7.89
Mixed feedback on room size and views; some rooms had unpleasant odors.
Amenities
7.42
Amenities such as the hot tub and WiFi were often not functioning.
Value for Money
6.38
Numerous complaints on the lack of services provided for the price paid.
Food and Beverage
8.43
Breakfast was mentioned positively, but there were complaints regarding the overall food service.
Overall Experience
8.4
Guests had both enjoyable and frustrating experiences, leading to mixed overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:28

Property Description

Luxurious Rooms with Stunning Views

Delicious Continental Breakfast and Bar Service

Historic Building with Contemporary Design

Experience the beauty and charm of Naples at Relais sul Mare. Book now to enjoy a seaside getaway with top-notch amenities and exceptional service.

Important information:

Guests arriving outside check-in hours are advised to contact the property in advance to arrange self-check-in.

All requests for late arrival are subject to approval by the property.

Please note that the on-site elevator is coin-operated.

Outdoor parking is available for an additional fee ranging from EUR 25–40 per day, depending on the vehicle size.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

8.1
Based on 1817 reviews
Cleanliness: 7.43
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 7.42
Value for Money: 6.38
Food and Beverage: 8.43
Overall Experience: 8.4
A
antonino • couple • it
9
Accogliente ed elegante
Pros:

Posizione 🔝

2026-07-24 • via Nuitee
O
Orazi • solo_traveller • it
9
Veramente confortevole
2026-07-24 • via Nuitee
A
Antonino • solo_traveller • it
10
2026-07-24 • via Nuitee
F
Federica • solo_traveller • it
8
Buona struttura per un soggiorno breve
Pros:

La camera matrimoniale molto carina e curata! Posizione ottima

Cons:

La colazione da rivedere

2026-07-23 • via Nuitee
L
Lorena • couple • es
7
2026-07-22 • via Nuitee
G
Giovanni • solo_traveller • it
8
2026-07-22 • via Nuitee
L
LUCIA • couple • it
1
ROVINATO!!!!
Pros:

TRUFFA !!! L’ALBERGO NON ESISTE!!!! Mi sono trovata a dover cercare al vo un’altro hotel

Cons:

LA TRUFFA!!! Soldi spesi RUBATI

2026-07-21 • via Nuitee
F
FONSECA • couple • fr
1
2026-07-21 • via Nuitee
F
Francisco • couple • es
1
Un fracaso.
Pros:

Nada porque no pude alojarme.

Cons:

Nos cogieron una reserva a sabiendas que lo tenían cerrado , al igual que nosotros había más gente , nos hicieron perder toda la mañana . Buscando urgentemente otro hotel. No entiendo cómo cogen reservas o te comunican que estaba cerrado. No fue puntual la cafetería de al lado nos dijo que llevaba tiempo cerrado.

2026-07-21 • via Nuitee
A
Aneta • couple • ie
10
2026-07-20 • via Nuitee
F
flavio • couple • it
9
Pros:

La correttezza e la disponibilità del personale,la camera era molto bella e super pulita

2026-07-20 • via Nuitee
A
Antonio • couple • it
7
2026-07-20 • via Nuitee
S
Stefan • couple • ch
8
2026-07-19 • via Nuitee
H
Hannah • couple • at
8
2026-07-19 • via Nuitee
M
Marshanda • couple • us
10
This is a stunning location and beautifully appointed rooms although there are no real ammenties with this property and
Pros:

The rooms were beautiful and spacious with incredibly comfortable beds and pillows. Location was perfect to walk into the promenade and be waterfront with many shops and restaurants steps away

Cons:

The entrance and breakfast area was very small and cramped but well appointed. The elevator barely fits one person and a full size suitcase.

2026-07-18 • via Nuitee
S
silvia • couple • it
9
Pros:

La posizione strepitosa

Cons:

La colazione

2026-07-17 • via Nuitee
D
Diego • solo_traveller • it
8
Pros:

Ottima posizione, staff gentile.

Cons:

Colazione povera.

2026-07-16 • via Nuitee
M
Mats • couple • no
9
Lovely place and lovely staff
Pros:

The staff was really helpful and super nice!

Cons:

Not much, but the elevator was quite small. Also we did not get a great view. Haha

2026-07-15 • via Nuitee
M
Maik • solo_traveller • de
8
2026-07-15 • via Nuitee
E
Enrico • solo_traveller • it
7
2026-07-14 • via Nuitee