Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Nice pool facilities
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.66
The hotel lobby suffered from significant cleanliness issues during a flea market event, which detracted from the overall experience.
Service
9.13
Overall service was rated positively, though inconsistent at times, especially during breakfast service.
Location
9.17
The hotel is in a great location, making it convenient for guests.
Room Quality
8.62
Rooms are described as clean and comfortable, though some issues were noted regarding the condition of specific rooms.
Amenities
9.15
The hotel offers excellent amenities including a fantastic pool and unique food service options.
Value for Money
8.61
General value perception was positive, although extra charges for room features were noted as potentially unreasonable.
Food and Beverage
8.66
Food quality, especially at breakfast, was mentioned positively, although there were some critiques on specific items.
Overall Experience
8.63
The overall experience was positive with many commendable aspects, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:19

Property Description

Luxurious 5-Star Stay at W Singapore - Sentosa Cove

Featuring bold interiors, W Singapore - Sentosa Cove on Sentosa Island offers a 24-hour WET® pool, spa, and fitness centre. Enjoy free WiFi in all rooms.

Spectacular Views and High-Tech Amenities

Rooms offer pool/ocean views, some with balconies. Enjoy a 40-inch LED TV, Bose sound system, and lavish bathrooms with a rain shower and spa bath products.

Relaxation and Culinary Delights

Unwind at FIT gym or AWAY® Spa, or enjoy free access to Sentosa Island. Indulge in dining at SKIRT, The Kitchen Table, or WOOBAR. 24-hour room service available.

Ready to experience luxury and relaxation at W Singapore - Sentosa Cove? Book your stay now!

Important information:

Please present the same valid credit card used to guarantee your booking when checking in or making payment at the hotel.

Please note that the hotel reserves the right to charge the credit card received upon check-in, if it receives notification of a credit card chargeback. If a prepaid reservation is declined due to a credit card issue, a new credit card should be provided within 24 hours; otherwise, the reservation will be canceled.

Prepaid rates are to be fully prepaid and nonrefundable. For non-prepaid reservations, the hotel reserves the right to charge the first night's room rate to your credit card as a deposit prior to arrival (depending on the cancelation policy). If the charge is declined, a new credit card should be received within 24 hours, or the reservation will be canceled.

When your reservation is confirmed, a change of payment method may incur bank charges and currency exchange loss. Please note that the property will not be liable for the mentioned charges.

Guests must present the hotel reservation confirmation email from W Singapore – Sentosa Cove at Sentosa Gantry 1 or 2 for the Sentosa Island Complimentary Pass.

In-house guests can enjoy the property's complimentary shuttle service between W Singapore – Sentosa Cove and VivoCity. Simply present your room key to benefit from the service, available on a first-come, first-served basis during selected time slots each day.

Operating hours for the shuttle service are as follows:

- From W Singapore to VivoCity: 08:13, 09:20, 10:20, 11:15.
- From VivoCity to W Singapore: 15:30, 16:00, 16:30, 18:00, 21:15, 22:45, 23:15.

The main guest under whose name the reservation is made must be present at check-in. All guests must register and provide a valid physical identity card or passport. The minimum age for guests to check in is 18.

All deposits and transactions must be settled in Singapore Dollars (SGD) via credit card, debit card, or cash.

Each room type has a maximum occupancy limit that must be adhered to at all times.

Marriott Bonvoy benefits are not applicable to reservations made through third-party booking platforms.

Parties are not permitted inside guest rooms.

All unregistered visitors are required to leave the guest room by 10:00.

Please note that children aged 0 to 12 years are considered children, and guests aged 13 years and above are considered adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1623 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 9.15
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
W
wael family_with_children au
10
2026-05-31 via Nuitee
C
Capodicasa couple au
7
2026-05-30 via Nuitee
T
Thi Ngoc Van family_with_children au
10
Great fun family holiday
Pros:

As a family of four, we had a fun, and relaxing stay. The resort is very kid-friendly—with free ice cream, popcorn, and even bath toys for our little ones. Breakfast exceeded our expectations with lots of tasty options. The staff were attentive and friendly, the pool was relaxing, and we loved the waterslide! We truly enjoyed every moment and can’t wait to return to W Resort soon.

Cons:

Nothing to fault here.

2026-05-26 via Nuitee
I
Ihab family_with_children il
10
2026-05-26 via Nuitee
S
Shura couple au
9
wedding anniversary trip- amazing hotel with a surprise when we arrived in our room. Stunning hotel
Pros:

the pool was amazing- they need a few more staff however.

Cons:

The location was a bit far out however it was a stunning hotal

2026-05-25 via Nuitee
R
Rebekah family_with_children au
8
2026-05-24 via Nuitee
K
Karsten couple de
10
dies ist und bleibt eines unserer absoluten Traumziele!
Pros:

Das Hotel liegt auf Sentosa Island in einer traumhaften Lage am Yachthafen. In unmittelbarer Nähe befinden sich eine Vielzahl von sehr guten Restaurants. Die Zimmer sind sehr modern, sehr geräumig und erstklassig - mit modernster Technik - ausgestattet. Darüber hinaus existiert ein riesengroßer, sehr angenehm temperierter, Pool sowie ausreichend super bequeme Liegen. Das Personal ist unfassbar freundlich und zudem jederzeit sehr hilfsbereit und super aufmerksam. Auch das im Zimmerpreis inkludierte Frühstücksbuffet lässt keine Wünsche offen und ist absolut zu empfehlen. Unser Aufenthalt im "W" und auf dieser Insel war einfach traumhaft. Es hat natürlich auch seinen Preis aber dafür bleiben kaum Wünsche offen.

Cons:

Wenn man am Pool Getränke bestellen möchte, muss man dies zwingend über ein smartphone beauftragen und dazu vorbereitend einen QR-Code mit dem Menu scannen. Eigentlich ne gute Idee aber wenn man durchgängig eine super helle Sonneneinstrahlung hat, kann man auf den Displays zum Teil kaum etwas erkennen. Vor diesem hintergrund wäre es wünschenswert, dass man auch bei einer der vielen Servicekräfte etwas persönlich bestellen kann.

2026-05-22 via Nuitee
M
Maria solo_traveller au
10
Pros:

The resort was amazing, chic and relaxing

Cons:

Nothing

2026-05-21 via Nuitee
F
Fares family_with_children fr
8
Au top !
Pros:

Belle découverte de Sentosa et de l'emplacement de l'hôtel

Cons:

l'odeur dans les couloirs et la chambre, une odeur d'humidité, je pense que sur ce type d'hôtel il est possible de mettre en place des senteur dans les couloirs

2026-05-20 via Nuitee
C
Charlotte solo_traveller au
10
Pros:

This is such a nice hotel. Clean. The pool is great! Breakfast good and staff lovely!

2026-05-19 via Nuitee
E
Elsahau couple jp
10
最高
Pros:

プールが充実

Cons:

サウナの温度が低い
水風呂は冷たすぎる
希望サウナ温度80〜90
水風呂17〜20

2026-05-19 via Nuitee
S
Sally family_with_children sg
9
Comforty
Pros:

A bit disappointed with the dinner buffet, sushi sashimi not too fresh

Cons:

The dinner buffet in kitchen table

2026-05-17 via Nuitee
A
Avinash family_with_children au
10
One of the best resort in Sentosa Island
Pros:

One of the best services and excellent staff

Cons:

N/A

2026-05-16 via Nuitee
G
gemma family_with_children gb
10
2026-05-12 via Nuitee
B
Bowthorp couple ng
10
2026-05-11 via Nuitee
Y
Yuko family_with_children jp
1
Cons:

ホテル自体は悪くないが、一部代金を二重請求され係争中。せっかくのバカンスの後にこんなことで問題対応が非常に面倒だし、対応も遅い。あまり信用できないと思った。

2026-05-11 via Nuitee
A
Amanda family_with_children au
10
We had the best time, great location and he kids loved it. The staff were so lovely and very helpful
Pros:

It was a beautiful property in a beautiful location

2026-05-09 via Nuitee
E
Eric couple au
10
A relaxing stay as an end of a hectic 3 week holiday in Japan
Pros:

Everythibng was wonderful

Cons:

Nothing

2026-05-03 via Nuitee
K
Kathryn family_with_children gb
10
2026-05-02 via Nuitee
M
Martijn couple nl
9
2026-05-02 via Nuitee