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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Babysitting/child services
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Toilet with grab rails
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Public transport tickets
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Wine/champagne
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Coffee Shop on site
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Live music/performance
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Temporary art galleries
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Stand-up comedy
Review Highlights
Categories
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Property Description
Luxurious Rooms with Stunning Views
Experience modern and spacious rooms at 9Hotel Mercy, offering breathtaking views of old Lisbon, São Jorge Castle, Bairro Alto, and Tagus Bridge. Designed by renowned architect Miguel Saraiva, the rooms boast free WiFi, a minibar, and contemporary decor with vibrant colors.
Exquisite Dining and Entertainment
Start your day with a delicious breakfast at the Lounge Bar and unwind at "In Heaven" terrace bar on the 6th floor, enjoying panoramic vistas of São Jorge Castle and the Tagus River. Indulge in room service or explore the variety of nearby bars and restaurants.
Prime Location and Accessibility
Conveniently located near Lisbon's attractions, 9Hotel Mercy is a stone's throw away from Trindade Theatre, with easy access to Rossio Train Station and Baixa/Chiado Metro Station. Book now to enjoy a luxurious stay with us!
Breakfast room and lounge, located next to the reception area, is open for breakfast buffet from 07:30 to 10:30.
Please note that guests under 18 years old will not be accepted at the hotel unless they are accompanied by their parents.
Credit card used for prepayment should be shown at check-in and be matching with guest ID. Should the traveler be unable to do so, the initial credit card will be refunded, and a new payment will be requested.
For reservations of 6 rooms or more, different rates and conditions will apply.
Please note that a maximum of 1 pet is allowed per room and will incur extra charge.
Dogs and cats weighing less than 20kg are accepted, limited to one animal per room and for an additional charge of 20€ per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
We loved the location, the modern and clean interior, the comfortable beds and having an espresso pod machine in our room. Every single staff member we interacted with were excellent!
Good location
Our room air conditioner was very loud and noisy. We needed ear plugs to sleep.
The shower glass is too small and you end up wetting the whole bathroom floor. Bad design.
The man that checked us in had the personality of a peanut. Could hardly understand him he spoke so quiet and was hardly explaining things. shouldn’t be working at a hotel reception.
Muy buen hotel. Excelente ubicación para ir a todos lados. Que este sobre calle que paran autos en la puerta es de mucha comodidad para llegar e irse con maletas. La habitación que me toco al frente excelente, amplia cómoda y excelente baño. Todos los dias pedí la limpieza y todo muy bien. El personal muy atento. Tienes agua de cortesía al ingresar y siempre cafe tanto en la habitación como en la recepción sin costo. Nada malo para decir.
Nada salvo que quizas, por el costo quizás el desayuno debería estar incluido.
Good rooms .
Darkness and the smell at the lobby
Excelente atendimento dos funcionários da recepção, muito gentis e prestativos. Ótima localização. Café da manhã muito bom
Hotel situato in una posizione perfetta sia per visitare il Barrio Alto che per accedere alla Baixa. La nostra camera era nuova ed arredata con gusto. Il personale è stato gentilissimo e pronto ad accogliere ogni nostra richiesta. Consigliatissimo per un soggiorno a Lisbona.
Niente.
Location. strong shower
Room was small compared to the pictures. Electric sockets not easy accessible to charge near the beds. Un usual bedroom layout. Lobby area too small. Construction noise early morning
Good location
Bathroom lighting poor
Shower leaked
Lighting in room poor
Localização
Good location - metro nearby, a lot of beautiful places to see. Stuff is really friendly and helpful. We also had coffee machine in our room and the coffee from it was very tasty.
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