Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast options
Cons:
Cleanliness issues
Dated room quality
Inconsistent housekeeping

Categories

Cleanliness
8.01
Some cleanliness issues mentioned, including dirty cups at breakfast and needed improvements.
Service
9.48
Staff were described as friendly and welcoming, with good room service.
Location
9.52
Location was mentioned positively multiple times, being convenient and close to amenities.
Room Quality
7.97
Rooms were described as needing updates, with some worn beds and issues with room assignments.
Amenities
8.5
Amenities generally good with daily cleaning and included breakfast, though some suggestions for improvements.
Value for Money
8.46
Mixed feedback on value due to room quality concerns for the price.
Food and Beverage
9.51
Breakfast received high compliments for variety and quality.
Overall Experience
8.98
Overall experience was good, but specific issues lowered the rating slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:48

Property Description

Award-Winning Restaurant and Bar
Indulge in exquisite dining at Crusoe’s Restaurant and enjoy casual dining at Lakes Bar with a lakefront beer garden.

Luxurious Suites with Balconies
Relax in style in suites featuring private balconies, LCD TVs, and minibars. Upgrade to a suite with a spa bath and DVD player for added luxury.

Premium Amenities and Activities
Enjoy a heated pool, fitness centre, function center, and gaming lounge. Explore nearby wine regions and local activities with arranged visits.

Experience the tranquility of Lakes Hotel on West Lakes. Book now for a memorable stay with stunning lake views and top-notch amenities.

Important information:

The Lakes Hotel of the number of guests staying in each room. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation.

Please note that there is a 1% surcharge when you pay with Amex, Visa, Mastercard and debit cards.

Guests must show a valid photo ID and credit card upon check in. The credit card and ID must be in the same name as the guest's name on the booking confirmation (Cardholder must be present on Check In).

Please note that this property requires a AUD 100 bond (Superior Deluxe Suites & Executive Spa Suites) or $200 bond (Studio Spa Suite) upon check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ADL

Location

Guest Reviews

8.8
Based on 4159 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 8.98
A
Anita • couple • au
10
2026-10-30 • via Nuitee
M
Margie • couple • au
10
Our stay was excellent as always ☺️
Pros:

Everything so easy to access, just a great place to stay ☺️

Cons:

Nothing☺️

2026-10-30 • via Nuitee
G
Grant • couple • au
5
2026-10-29 • via Nuitee
J
Jemellia • couple • au
10
Pros:

Super comfy beds, lovely pool and spa, and such a nice view of the lake

Cons:

TV remote struggled to work and was confusing since it was a universal one with extra buttons that didn't work

2026-10-28 • via Nuitee
C
Carleela • couple • au
7
Pros:

Great location, superb staff close to all you could need. Lovely Shower pressure

Cons:

Didn't love the red light motion sensor thing n the room, which went off everytime someone moved around- more noticeable at night time (illuminated the room for loght sleepers)

2026-10-28 • via Nuitee
R
Robert • couple • au
8
Hotel was comfortable and staff were great.
Pros:

Great location

Cons:

Smelly old carpet on walkway on level 1

2026-10-28 • via Nuitee
R
Rhiannon Lowrey • couple • au
8
Pros:

Great location

Cons:

Breakfast charge $30 value but limited menu and nothing on the menu cost $30. Decent coffee was extra.

2026-10-27 • via Nuitee
B
Brooks • couple • au
8
Pros:

The bed was amazing

Cons:

We filled the spa up and turned it on and heaps of dirt and stuff came out..

2026-10-26 • via Nuitee
G
GINO • couple • au
9
Nearly perfect, I will stay there again for sure, hopefully a barista coffee is included next time.
Pros:

Everything, I would stay here again when I return to Adelaide. The restaurants were amazing had Breakfast and dinner there every day. Convenient shopping center across the road close to the beach and the staff all friendly.

Cons:

A barista coffee wasn't included in the breakfast, you should get one included, and if you want more than you can purchase extra.

2026-10-26 • via Nuitee
J
Jaymie-lee • family_with_children • au
10
Pros:

Great place to stay with the kids

2026-10-26 • via Nuitee
N
Neil • couple • au
6
ok
Pros:

comfy bed

Cons:

breakfast , was a bit disappointing, no biscuits in the rm

2026-10-26 • via Nuitee
G
Gliessert • couple • au
10
2026-10-26 • via Nuitee
B
Brian • family_with_children • au
9
Great hotel and would stay again
Pros:

I liked the room with aview. The staff were very friendly and helpful. The location and facilities were great for what we were visiting for. This is the second time that I have stayed at this hotel and would do so again.

2026-10-26 • via Nuitee
L
Lisa • solo_traveller • au
9
Enjoyable with all amenities and friendly staff. Great restaurants and bars.
Pros:

Large comfortable bed. Balcony views. Big room and plenty of space.

Cons:

Bathroom lighting was appalling, dark and dimmed not suitable for makeup and hair. Shower was ceiling head only, no hand held shower.

2026-10-25 • via Nuitee
L
Leandra • couple • au
2
For the cost it wasn’t worth it
Pros:

Spa

Cons:

The photo’s aren’t real. Room service took forever

2026-10-25 • via Nuitee
J
Janine • couple • au
8
Overall a very pleasant experience
Pros:

Very good

Cons:

Not much bright lighting in Bathroom.

2026-10-23 • via Nuitee
R
Rhys • family_with_children • au
7
2026-10-22 • via Nuitee
K
Krissie • family_with_children • au
10
2026-10-21 • via Nuitee
K
Kevin and Maureen • solo_traveller • au
10
2026-10-19 • via Nuitee
C
Chris • extended_group • au
8
Great staff
Pros:

Staff are extremely friendly, breakfast at the hotel restaurant is good and decently priced.

Cons:

The rooms are showing their age, will need to be renovated in the next few years.

2026-10-18 • via Nuitee