Zi One Luxury Hotel

Hotels
8.7 (1513 reviews)
Carrera 13 Numero 12-28 Avenida Circunvalar , Pereira , co

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent, central location
Friendly and attentive staff (many reports)
Modern rooms with large comfortable beds
Rooftop restaurant and pleasant breakfast experience
Free parking
Spa offering
Smart TV with Netflix in rooms
Generally clean and well-maintained facilities
Cost effective / good value
Cons:
Noise from nearby nightclubs and street (sleep disturbance)
Inconsistent service for some guests
Some rooms (lobby floor) have poor privacy and shower water/pressure issues
Breakfast is limited and could be improved
Occasional cleanliness lapses (found hair on sheets)
Some interior rooms lack natural light and have poor ventilation
Repeated pre-arrival payment requests reported by one guest

Categories

Cleanliness
8
Generally reported as clean and 'impeccable' in several reviews, but some guests found hair on sheets and noted poor ventilation and occasional lapses in cleaning.
Service
8.6
Staff frequently described as very friendly, attentive and helpful; however service is inconsistent for some guests and there are reports of repeated pre-arrival payment requests.
Location
9.6
Consistently praised as an excellent, very central location; many reviews highlight ease of walking to restaurants, shops and attractions.
Room Quality
8.9
Rooms noted as modern with large comfortable beds and Smart TVs; negatives include interior rooms with limited natural light, noise issues and poorer rooms on the lobby floor (privacy and water temperature problems).
Amenities
9
Good amenities reported: rooftop restaurant, spa offering, free parking and in-room Smart TV/Netflix; overall facilities are well-regarded.
Value for Money
9
Called 'cost effective' by guests given the excellent location and modern rooms; perceived as good value overall.
Food and Beverage
8
Breakfast described as tasty and served on the rooftop but limited (not buffet) and several guests suggested it could be improved.
Overall Experience
8.5
Many guests report a very positive stay and would return; primary detractors are noise from nearby nightclubs, occasional cleanliness issues and some inconsistent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:25

Property Description

Luxurious Accommodations
Indulge in soundproofed rooms with modern amenities such as LCD cable TV, spa baths, and room service at Zi One Luxury Hotel.

Fine Dining and Wellness
Savor a special breakfast and gourmet dishes at FuZIone Restaurant, then unwind at the spa center with a hot tub and sports supplements.

Convenient Location and Services
Located near Pereira Art Museum and Matecaña International Airport, enjoy free Wi-Fi, breakfast, and parking services, including valet parking for a stress-free stay.

Experience luxury and comfort at Zi One Luxury Hotel. Book your stay now!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PEI

Location

Guest Reviews

8.7
Based on 1513 reviews
Cleanliness: 8
Service: 8.6
Location: 9.6
Room Quality: 8.9
Amenities: 9
Value for Money: 9
Food and Beverage: 8
Overall Experience: 8.5
D
David • family_with_children • gb
9
Excelente elección.
Pros:

Tamaño habitación, aparcamiento gratuito y amabilidad del personal.

2026-08-08 • via Nuitee
J
Jose Tascon • solo_traveller • co
10
Muy buen sitio
Pros:

La ubicación

Cons:

Todo perfecto

2026-08-07 • via Nuitee
A
Angie Ximena • couple • co
1
2026-08-07 • via Nuitee
D
Diego Alberto • solo_traveller • co
9
Pros:

Todo bien

2026-08-07 • via Nuitee
S
Sebastian • solo_traveller • de
9
Pros:

Zimmer sind wie auf den Fotos, Betten sehr groß, Frühstück zwar kein Buffet aber sehr gut auf der Dachterrasse, SPA-Angebot

2026-08-04 • via Nuitee
R
Ricardo • couple • co
10
Pros:

Todo

2026-08-03 • via Nuitee
D
Daniel • solo_traveller • co
9
Excelente ubicación y buen desayuno.
Pros:

Excelente aseo. Cama y almohadas cómodas, desayuno rico. Muy buena ubicación.

Cons:

Todo ok

2026-08-03 • via Nuitee
L
Luis • couple • co
10
Cómoda y placentera
Pros:

Excelente ubicación. Muy céntrico. Las instalaciones impecables, la atención del personal excepcional, súper atentos y amables.

2026-08-02 • via Nuitee
O
Orozco Angel • solo_traveller • co
8
2026-07-24 • via Nuitee
L
Leonardo • solo_traveller • br
8
Good place but avoid the lobby floor rooms
Pros:

Location, cleanliness and comfort.

Cons:

The rooms on reception floor (lobby) are just not very nice. The water pressure in the shower is not good enough and not hot enough. I stayed on other floors and the experience is totally different. Furthermore, the window of these rooms on the lobby floor faces the the common pathway where employees and other guests pass through. So you don't have much privacy there.

2026-07-24 • via Nuitee
J
Juan Alejandro • couple • co
8
bien
Cons:

la insistencia de pago antes de llegar, en varias oportunidades les dije que llegaba en la noche y se comunicaron 4 o 5 veces pidiendo el pago.
deberian hacer efectivo el pago con la tarjeta si es autorizado por el cliente y no insistir tanto en el pago previo

2026-07-24 • via Nuitee
B
Bustacara • couple • co
7
2026-07-23 • via Nuitee
G
Gustavo • couple • es
5
Cons:

Noisy hotel. Hard to rest

2026-07-22 • via Nuitee
F
Felipe • extended_group • co
5
Mala experiencia
Pros:

Ubicación

Cons:

Ruido, poca ventilación y oscuridad de la habitación, poca limpieza, encontramos un gancho de pelo en las sábanas y pelos largos. No pudimos dormir por el ruido y en la mañana las camareras bajan los carritos con ropa por las escaleras y hacen un ruido muy fuerte sin tener consideración por los huespedes.

2026-07-20 • via Nuitee
E
Estefanía • couple • co
10
2026-07-19 • via Nuitee
L
Leonardo • solo_traveller • br
9
Cost effective place in excellent location.
Pros:

Rooms are modern and well structured. The location is the best for me as I can walk around easily.

Cons:

The breakfast could be improved. It's not bad but it's limited.

2026-07-19 • via Nuitee
A
Alejandra • couple • co
9
Volvería, buen hotel con excelente ubicación
Pros:

Las habitaciones, comodidad de cama y almohadas. Que tiene tiene Smart TV con Netflix y todo el hotel en general muy lindo limpio.

Cons:

La atención no es estandarizada, unos atienden excelente, otros no dan soluciones o al menos no lo intentan

2026-07-17 • via Nuitee
C
Camila • couple • co
9
Agradable. Muy cerca a todo lo necesario
Pros:

El restaurante es muy lindo. El personal muy amable. La ubicación perfecta, cerca a restaurantes, el centro y centros comerciales. Lo único es que las habitaciones interiores no tienen luz natural. Inicialmente nos tocó una interior en el piso 2, pero pedimos cambio y nos ayudaron al instante (nos avisaron que deprnto se escuchaba ruido por las discotecas de afuera pero el ruido no se escucha tanto, nos dejo dormir tranquilas)

Cons:

La falta de luz en algunas haitaciones

2026-07-13 • via Nuitee
J
Julie • extended_group • ch
8
Superbe hôtel si pas sensible au bruit de musique la nuit.
Pros:

L'emplacement est top, la chambre est jolie, le restaurant rooftop est délicieux.

Cons:

Le bruit des discothèques environnantes la nuit...

2026-07-12 • via Nuitee
A
Andres FeLipe • couple • co
10
2026-07-12 • via Nuitee