ZiOne Luxury Hotel Pereira

Hotels
•
ZiOne Hoteles
8.4 (66 reviews)
Cra 13 Nº 12-28/46 Avenida Circunvalar, Pereira, Risaralda, 660003 , Pereira , CO
+57 311 6079036

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Facilities

Free breakfast
Meeting rooms
Full-service spa
Express check-out
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Exceptional experience

Categories

Cleanliness
7.86
Standard quality for this hotel tier.
Service
8.83
The staff were friendly and attentive.
Location
8.87
There are couple of malls, bars and restaurants in walkable distances.
Room Quality
8.32
The facilities were impeccable.
Amenities
8.35
Standard quality for this hotel tier.
Value for Money
8.31
Standard quality for this hotel tier.
Food and Beverage
8.36
Standard quality for this hotel tier.
Overall Experience
8.33
An exceptional experience from start to finish.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:47

Property Description

Experience luxury and comfort at ZiOne Luxury Hotel Pereira, your perfect getaway in the heart of Pereira.

Indulgent Spa Retreat
Unwind at our full-service spa, offering an array of rejuvenating massages, body treatments, and facials, ensuring a soothing escape from the everyday hustle.

Gastronomic Delights
Savor exquisite meals at our restaurant, FUZIONE, or grab a cozy coffee at our café. With 24-hour room service and complimentary local cuisine breakfast, culinary bliss is always at your fingertips.

Tech-Savvy & Convenient
Stay connected with complimentary wireless internet, and benefit from our 24-hour business center and limo service. Plus, enjoy complimentary valet parking and easy access to the area’s attractions with our shuttle service.

Your luxurious experience awaits; book your stay at ZiOne Luxury Hotel Pereira today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PEI

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 66 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.87
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.33
L
Leonardo • solo_traveller • br
8
Good place but avoid the lobby floor rooms
Pros:

Location, cleanliness and comfort.

Cons:

The rooms on reception floor (lobby) are just not very nice. The water pressure in the shower is not good enough and not hot enough. I stayed on other floors and the experience is totally different. Furthermore, the window of these rooms on the lobby floor faces the the common pathway where employees and other guests pass through. So you don't have much privacy there.

2026-07-24 • via Nuitee
J
Juan Alejandro • couple • co
8
bien
Cons:

la insistencia de pago antes de llegar, en varias oportunidades les dije que llegaba en la noche y se comunicaron 4 o 5 veces pidiendo el pago.
deberian hacer efectivo el pago con la tarjeta si es autorizado por el cliente y no insistir tanto en el pago previo

2026-07-24 • via Nuitee
O
Orozco Angel • solo_traveller • co
8
2026-07-24 • via Nuitee
B
Bustacara • couple • co
7
2026-07-23 • via Nuitee
G
Gustavo • couple • es
5
Cons:

Noisy hotel. Hard to rest

2026-07-22 • via Nuitee
F
Felipe • extended_group • co
5
Mala experiencia
Pros:

Ubicación

Cons:

Ruido, poca ventilación y oscuridad de la habitación, poca limpieza, encontramos un gancho de pelo en las sábanas y pelos largos. No pudimos dormir por el ruido y en la mañana las camareras bajan los carritos con ropa por las escaleras y hacen un ruido muy fuerte sin tener consideración por los huespedes.

2026-07-20 • via Nuitee
E
Estefanía • couple • co
10
2026-07-19 • via Nuitee
L
Leonardo • solo_traveller • br
9
Cost effective place in excellent location.
Pros:

Rooms are modern and well structured. The location is the best for me as I can walk around easily.

Cons:

The breakfast could be improved. It's not bad but it's limited.

2026-07-19 • via Nuitee
A
Alejandra • couple • co
9
Volvería, buen hotel con excelente ubicación
Pros:

Las habitaciones, comodidad de cama y almohadas. Que tiene tiene Smart TV con Netflix y todo el hotel en general muy lindo limpio.

Cons:

La atención no es estandarizada, unos atienden excelente, otros no dan soluciones o al menos no lo intentan

2026-07-17 • via Nuitee
C
Camila • couple • co
9
Agradable. Muy cerca a todo lo necesario
Pros:

El restaurante es muy lindo. El personal muy amable. La ubicación perfecta, cerca a restaurantes, el centro y centros comerciales. Lo único es que las habitaciones interiores no tienen luz natural. Inicialmente nos tocó una interior en el piso 2, pero pedimos cambio y nos ayudaron al instante (nos avisaron que deprnto se escuchaba ruido por las discotecas de afuera pero el ruido no se escucha tanto, nos dejo dormir tranquilas)

Cons:

La falta de luz en algunas haitaciones

2026-07-13 • via Nuitee
J
Julie • extended_group • ch
8
Superbe hôtel si pas sensible au bruit de musique la nuit.
Pros:

L'emplacement est top, la chambre est jolie, le restaurant rooftop est délicieux.

Cons:

Le bruit des discothèques environnantes la nuit...

2026-07-12 • via Nuitee
A
Andres FeLipe • couple • co
10
2026-07-12 • via Nuitee
U
Urrea • solo_traveller • co
10
2026-07-10 • via Nuitee
M
Manuela • couple • co
10
Pros:

Me encanta ese hotel , muy bonito , aseado y muy buena atención.

2026-07-10 • via Nuitee
A
Alejandro • solo_traveller • co
10
Pros:

Todo muy bien

Cons:

Todo ok

2026-07-09 • via Nuitee
V
Villarreal • couple • co
10
Perfecto
Pros:

Perfecto

2026-07-09 • via Nuitee
A
Alejandra • couple • co
10
2026-07-07 • via Nuitee
J
Jason • couple • us
10
Great
Pros:

Nice

2026-07-07 • via Nuitee
S
Sidney • solo_traveller • us
9
I received the most bang for my $ and highly recommend Zi One to others looking for a place to stay.
Pros:

The check-in process was seamless. The room very clean a just the right amount of space. The location is perfectly situated in the center of the busy part of the city (not so good if you're looking for a quiet place to be after a fútbol match). They have a complimentary breakfast which was a great selling point for me as well as a nice chicken restaurant in front of the hotel. I would definitely stay again!

Cons:

My only reservation was tech in the room. I forgot my USB plug for the wall and the outlets were standard 110V with no other USB or USB-C power options which I paid the price for! Also, you need to speak Spanish. I am A1-level speaking the language so it was a bit challenging. If you speak no Spanish it may be a little stressful.

2026-07-07 • via Nuitee
J
Johan • couple • co
10
2026-07-05 • via Nuitee