Eka Hotel Nairobi

Hotels
Independent
8.8 (115 reviews)
Along Mombasa Road, Nairobi , Nairobi , KE

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Comfortable rooms
Good internet access
Decent breakfast options
Cons:
Poor ventilation in toilets
Food quality below expectations

Categories

Cleanliness
8.41
Specific sentiment from text regarding poor ventilation in toilets.
Service
9.18
Great service mentioned consistently in reviews.
Location
8.72
Convenient location not far from the airport or central Nairobi.
Room Quality
8.87
Comfortable beds and nice rooms noted by guests.
Amenities
9.1
Excellent internet access and good spa services highlighted.
Value for Money
8.66
Standard quality for this hotel tier.
Food and Beverage
8.51
Food quality was below expectations compared to other locations.
Overall Experience
8.98
Guests expressed satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:25

Property Description

Experience a blend of luxury and relaxation at Eka Hotel Nairobi, your ideal retreat in the vibrant heart of Lang'ata.

Full-Service Spa
Unwind at our exquisite full-service spa, where you can indulge in invigorating massages, rejuvenating body treatments, and refreshing facials tailored to enhance your well-being.

Recreational Amenities
Dive into leisure with our outdoor pool or maintain your fitness routine at our fully equipped fitness center. For added convenience, we offer a complimentary area shuttle to nearby attractions.

Dining Options
Savor the culinary delights at our restaurant or grab a quick snack at the coffee shop. Enjoy 24-hour room service and wrap up your evening with a refreshing drink at the stylish bar/lounge.

Escape to comfort and convenience today—book your stay at Eka Hotel Nairobi!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.8
Based on 115 reviews
Cleanliness: 8.41
Service: 9.18
Location: 8.72
Room Quality: 8.87
Amenities: 9.1
Value for Money: 8.66
Food and Beverage: 8.51
Overall Experience: 8.98
J
James family_with_children us
9
2026-07-04 via Nuitee
T
travelbillys NONE Chalford, Stroud, Stroud District, Cotswolds, England
10
Fantastic hotel in great location
Pros:

We enjoyed a 1 night stopover before going on safari, it was quick (about 20mins) from the airport and was a very comfortable overnight stop. It is right next to the Nairobi National Park.

2026-07-02 via Tripadvisor
H
Helen couple gb
9
Excellent hotel twenty minutes from the airport.
Pros:

Great location, amazing facilities, staff very helpful, delicious food

Cons:

Nothing

2026-07-02 via Nuitee
F
Fatima solo_traveller do
6
Creo que se podría mejorar la experiencia
Pros:

La limpieza

Cons:

Tuve un inconveniente el primer día al pagar con mi tarjeta en el restaurante, tuve que pagar en efectivo pero el hotel también había hecho el cobro en a mi tarjeta hice la reclamación y nunca obtuve respuesta a pesar de que envié la evidencia de que el banco confirmó se debitó el pago.

También noté que se molestaban cuando ponía el traductor ya que mi inglés es deficiente.

2026-07-02 via Nuitee
N
Nick solo_traveller ke
6
Average stay
Pros:

It’s well presented on arrival, it’s well maintained and looks very clean.

Cons:

Rubbish WiFi and TV reception in the room I was staying in. Technician visited but it wasn’t rectified. This will not attract people travelling for work. Staff in the restaurant were miserable

2026-06-30 via Nuitee
S
samsu863 Business
8
Good Hotel and Professional Staff
Pros:

Good hotel, clean and with a good ambiance. Professional Staff. Coffee could be better. Close to the national park and Train station

2026-06-29 via Tripadvisor
N
Nick5955 Business Watford, Hertfordshire, England
6
Ok hotel - very poor WiFi
Pros:

The hotel is quite pleasant, local enough to the international airport. Food was good, most of the staff polite and friendly. Some and grumpy and not friendly in the restaurant area.
The WiFi in the room was very disappointing, it required a technician, who couldn’t fix it. The tv signal was poor which meant pixelation was frequent during programmes.
I would suggest management take an interest in WiFi issues as it’s a must have for most people travelling for business.

2026-06-29 via Tripadvisor
A
Anne couple us
10
2026-06-28 via Nuitee
S
Shinji solo_traveller jp
8
2026-06-27 via Nuitee
M
Mohamed Elfatih solo_traveller sd
8
2026-06-25 via Nuitee
J
Jürgen solo_traveller de
10
Pros:

Super tolles Hotel direkt am Flughafen. 24/7 Service, freundliches, hilfsbereites und kompetentes Personal, komfortable Zimmer, Ales sehr sauber.

Cons:

Der Preis ist für kenianische Verhältnisse recht hoch

2026-06-23 via Nuitee
M
mrrP7557FH Family
2
Inaccessible Lactation Room
Pros:

The lactation room was locked and the key was being held by an unknown staff member, to make matters worse we were informed that breastfeeding feeding mothers could not sit in the lounge area while the said key remained unavailable. Do better

2026-06-21 via Tripadvisor
M
Mara solo_traveller gb
10
Pros:

The hotel was really lovely - even luxurious. The staff were so friendly and the room was exceptional.

2026-06-21 via Nuitee
F
Filippo solo_traveller it
7
2026-06-21 via Nuitee
K
kenmognematchimp Solo travel
10
Excellent
Pros:

Every thing was ok. I really appreciate

2026-06-20 via Tripadvisor
L
Ludmila couple us
9
2026-06-20 via Nuitee
E
edwinoB3926PN Business
8
Great
Pros:

Wonderful it a great place to stay

2026-06-18 via Tripadvisor
T
Tommaso solo_traveller it
8
Cons:

Bathroom with see through glass

2026-06-16 via Nuitee
F
Fraser66 Couples Norwich, Norfolk, East Anglia, England
8
Stayed 2 seperate nights either side of Giraffe Manor. Great location for airport and Giraffe Manor.
Pros:

Arrived late for 1st stay and checked in but staff seemed busy so getting a drink wasn't easy.
Breakfast at this hotel the next morning was excellent with so much choice.
Staff and especially porters helped so much in arranging things for us.
They had the rooms each time with rose petals as this holiday is to celebrate my wife's birthday.
They have a pool and small gardens to walk around.
We would use this hotel again.

2026-06-14 via Tripadvisor
A
Andrew solo_traveller au
8
2026-06-13 via Nuitee