Staybridge Suites Hamilton - Downtown by IHG

Hotels
•
Staybridge Suites
8.4 (882 reviews)
20 Caroline Street South , Hamilton , CA
+1 905-527-1001

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
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Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Parking charges
Delayed hot water
Old facility

Categories

Cleanliness
7.93
Room was very comfortable and clean, but some mentioned old facility.
Service
8.9
Staff were very friendly and helpful throughout the stay.
Location
8.94
Great location near markets and city center.
Room Quality
8.39
Rooms were spacious and well-equipped.
Amenities
7.92
Good amenities, but some issues with parking noted.
Value for Money
7.88
Good value for the price, but parking fees are a concern.
Food and Beverage
8.93
Breakfast was excellent with a variety of options.
Overall Experience
8.3
Overall a very good stay with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:50

Property Description

Convenient Location and Modern Suites
Located in the heart of Hamilton, just steps away from the Convention Centre, Staybridge Suites Hamilton offers spacious suites with full kitchens and modern amenities like flat-screen TVs and free internet.

Delicious Breakfast and Social Events
Start your day with a hot/cold breakfast buffet including fresh fruit and pastries. Join social evening receptions and relax in the Great Room's home-style theatre experience.

24-Hour Fitness and Business Facilities
Stay active in the round-the-clock fitness centre, and take care of work commitments at the 24-hour business centre.

Experience comfort and convenience at Staybridge Suites Hamilton—book your stay now to enjoy all these fantastic amenities!

Important information:

Please note that underground parking is limited and cannot be guaranteed. Additional parking can be found in a parking lot, located within 26 feet from the property.

A valid bank issued credit card is required at registration. The card must be issued to the registrant. Proper identification is required (government issued ID, valid passport).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YHM

Location

Property Video

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 882 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 8.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.3
D
David • couple • ca
5
For the cost of the room, I felt maintenance was lacking and the furniture was uncomfortable
Pros:

Clean property and secure building

Cons:

Maintenance was lacking

2026-09-17 • via Nuitee
R
Raza • couple • gb
10
Unexpectedly good hotel, right in the center of Hamilton. Easy access from road.
Pros:

Excellent central location with car parking underground AND opposite
Big room with full size fridge/freezer and kitchen facilities.
Good bathroom - bath could have been slippy...

Cons:

Slight construction in the area makes exiting the car park a bit cumbersome. Not the fault of the hotel obviously.

2026-09-17 • via Nuitee
T
Tommy • solo_traveller • ca
8
2026-09-17 • via Nuitee
K
Kimberly • solo_traveller • ca
10
Pros:

How the location was near absolutely everything! Walking distance was what we needed!

2026-09-17 • via Nuitee
M
maritza • couple • us
7
Pros:

Bueno

Cons:

El estacionamiento hay q pagarlo cuando decía q estaba incluido...y muy pequeño

2026-09-16 • via Nuitee
A
Anne • solo_traveller • ca
10
Pros:

Courtyard, room size, we'll stocked kitchen. Comfortable bed.

Cons:

Two dark stains on livingroom carpet.

2026-09-12 • via Nuitee
M
Mohammad Yeasir Arafat • family_with_children • us
3
2026-09-10 • via Nuitee
E
emmanuel • solo_traveller • ci
7
Pros:

Le modèle d'appartement 2 chambres et un sejour + cuisine

Cons:

La Chambre sentait un peu le renfermé à notre arrivée. Mais c'est passé après.
Pas de chaînes de sport (football) international Européen à la TV.

2026-09-10 • via Nuitee
G
Gunika • extended_group • ca
1
Racist stay.
Pros:

Location

Cons:

Staff sweared at us. Staff was racist. Accused my friend of being a prostitute for sitting with other hotel residents. Refused to check the cameras to see that friend was not seen going with any hotel resident to provide sexual favors that they claimed.

2026-09-09 • via Nuitee
C
Célestin • family_with_children • ca
6
2026-09-09 • via Nuitee
A
Ann Marie A • couple • ca
7
Staybridge offers an amazing space to stay the night and delicious breakfast.
Pros:

Breakfast was delicious. Hot bacon and plain omelettes, baked beans large selection of breads, muffins, fresh fruit yogurt, make your own waffles with whipped cream and syrup. We arrived at 9:30 am for breakfast and there was still everything available. Place was clean. Nice option was to eat breakfast on their personal patio area. Room was nice and the full kitchen was great too. Great place for extended stay with fudges and full fridge stove and dishwasher available. We travelled by foot to a nearby restaurant and checked out a supermarket across the street.

Cons:

The mattress could have been more comfortable. A small night light would help light up the bathroom at night. Without it you are forced to turn on the bright full light. Very tight parking lot and extra charge to park there.

2026-09-07 • via Nuitee
V
Valdeci Manoel • family_with_children • br
9
Voltarei sempre e me hospedarei lá.
Pros:

Do café da manhã e principalmente da complementação do café da manhã que acontece nas tardes de segunda-feira, terça-feira e as quartas-feiras.

Cons:

Gostei de tudo.

2026-09-07 • via Nuitee
M
Mario • family_with_children • ca
1
It was just a horrible experience.
Cons:

Place was dirty, deplorable, both my wife and daughter are asthmatic, it was a health hazard and an awful experience, we stayed for 1 hour and 20 minutes looking for another hotel. Good thing we found it just 2 blocks away, clean as it should.

2026-09-07 • via Nuitee
A
Aishwarya Arun • solo_traveller • ca
7
2026-09-03 • via Nuitee
R
Rebeka • solo_traveller • hu
8
2026-08-31 • via Nuitee
D
Dermot • solo_traveller • ie
10
Pros:

Staff and cleanliness were superb. Promity to shopping and TD Colisuem brilliant.

Cons:

Some underisibes on the streets around the area

2026-08-30 • via Nuitee
M
martin • extended_group • gb
8
2026-08-30 • via Nuitee
T
Tcview • Family • Greater London, England
6
It's an okay hotel, but some things let it down.
Pros:

The hotel is okay and fairly clean, but if you are on the street side the noise can be intrusive. The hotel obviously knew this as they had ear plugs in reception. It would be better if the added better sound proofing, I don't want to wear ear plugs in a hotel room. Parking was also too expensive. The hand soap was empty on arrival. The shower base was cracked, and the general decoration need some attention. The room was not cheap so these things add up.

2026-08-28 • via Tripadvisor
J
Jeremy • solo_traveller • ca
3
Cons:

Freezer was dirty, moved us to a second room... Freezer and coffee maker were dirty, toilet paper - only half a roll in either room. Fake eyelashes found when opening up the pullout couch

2026-08-28 • via Nuitee
F
Fard • solo_traveller • ca
7
2026-08-27 • via Nuitee