Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
High-quality breakfast
Friendly and helpful staff
Great location near ski slopes
Cons:
Crowded wellness area
High restaurant prices
Issues with room ventilation and amenities

Categories

Cleanliness
9.03
Rooms were very clean and well-designed, but there were hygiene issues in wellness.
Service
9.5
Staff was very friendly and helpful, providing a great level of service overall.
Location
9.54
Charming location, very close to skiing slopes, and overall great accessibility.
Room Quality
9.49
Rooms were tidy, spacious, with a comfortable bed.
Amenities
8.52
Wellness area was overcrowded and insufficient for the number of guests, lacking comfort.
Value for Money
8.48
Restaurant prices were too high relative to food quality.
Food and Beverage
9.53
Breakfast was excellent with a wide variety of options, catering to different dietary needs.
Overall Experience
9.5
Overall a very enjoyable stay with minor issues, worth recommending.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:00

Property Description

Stylish Accommodations
Experience luxury and comfort at Czarny Potok Resort&Spa with stylishly designed rooms and suites featuring modern amenities, including flat-screen TVs and free Wi-Fi. The air-conditioned accommodations with elegant patterns and carpets ensure a relaxing stay.

Exquisite Dining and Relaxation
Indulge in a culinary journey at the hotel restaurant offering a blend of regional Polish and international cuisine. Unwind at the 4-level spa with saunas, a VIP section, and rejuvenating massages. The perfect oasis for relaxation and pampering.

Exciting Leisure Activities
Enjoy the largest 5-level mini golf field in the region and a private summer beach, perfect for outdoor fun. With Jaworzyna Krynicka Ski Station and Krynica Zdrój Bus Station nearby, adventure and convenience await at Czarny Potok Resort&Spa.

Important information:

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

Please note that some guests may be accommodated in a separate buildings, not connected to the main one.

Pets are allowed upon request for a surcharge of PLN 115 per pet per night.

Please note that pets are not allowed in the restaurant.

Only one child up to 3 years old can sleep on an existing bed at an additional fee PLN 65 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 6 years old stay for 189 zł per person per night when using an existing bed.
    Children from 7 years old to 11 years old stay for 219 zł per person per night when using an existing bed.
    Children from 3 years old to 5 years old stay for 189 zł per person per night when using an available extra bed.
    Children from 6 years old to 11 years old stay for 219 zł per person per night when using an available extra bed.
    People 12 years old and over stay for 269 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2992 reviews
Cleanliness: 9.03
Service: 9.5
Location: 9.54
Room Quality: 9.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 9.53
Overall Experience: 9.5
A
Adam solo_traveller pl
9
2026-06-17 via Nuitee
A
Agnieszka Zweglinska solo_traveller pl
10
2026-06-16 via Nuitee
B
Bohdana solo_traveller pl
10
2026-06-15 via Nuitee
E
Emilian family_with_children pl
9
Super pobyt w ciszy potoku.
Pros:

Obiekt podniósł standard pokoju na wyższy, pewnie ze względu na event motocyklowy organizowany w momencie pobytu.

Cons:

Trochę szkoda że zabrakło informacji o organizacji eventu motocyklowego wewnątrz obiektu przez co były bardzo duże problemy z zaparkowaniem auta, bo mimo dużego parkingu większość było zajęte przez motocykle.

2026-06-14 via Nuitee
A
AsiaPie1910 family_with_children pl
10
2026-06-13 via Nuitee
M
Mateusz couple pl
10
2026-06-11 via Nuitee
E
Edgar family_with_children pl
10
2026-06-09 via Nuitee
D
Dusza solo_traveller pl
10
2026-06-08 via Nuitee
B
Brajan family_with_children pl
10
2026-06-08 via Nuitee
B
Bubula couple pl
9
byliśmy bardzo zadowoleni!
Pros:

wszyscy bardzo mili oraz pomocni, świetne jedzenie, bardzo mili ratownicy na basenie, bardzo czysto w każdym miejscu

Cons:

więcej szczegółowych informacji np dni w których jest live music :)

2026-06-04 via Nuitee
A
Adi solo_traveller pl
10
2026-06-04 via Nuitee
A
Ada couple pl
10
2026-06-04 via Nuitee
K
Klaudia couple pl
10
Pros:

Miejsce jest cudowne! Hotel jest dostosowany, aby zapewnić ciekawy pobyt w każdą pogodę! Miejsce jest w środku lasu, można pograć z kręgle, w golfa, świetny basen na zewnątrz na ciepłe dni lub ten w środku na bardziej deszczowe.
Naprawdę jedno z lepszych miejsc w Polsce.
Obsługa jest przemiła i bardzo pomocna a jedzenie przepyszne!
Naprawdę polecam i na pewno będziemy wracać!
Byłyśmy także z pieskiem i wystarczy poinformować hotel wcześniej, aby uniknąć wyższej opłaty.

2026-06-03 via Nuitee
E
Ewa solo_traveller pl
10
2026-06-01 via Nuitee
A
Aleksandra family_with_children pl
10
2026-05-31 via Nuitee
M
Martin solo_traveller sk
10
Pros:

Absolútne top hotel pre rodiny

2026-05-31 via Nuitee
B
Bev couple gb
9
Everything was perfect except for the noise at night
Pros:

Swimming, bowling, breakfast and room

Cons:

We were located in block 2 overlooking the patio area and as there seemed to be some conference going on the last night we were there they had music playing until about 3.30 so it woke us up. The previous time we stayed our bedroom was on the other side so it was quieter.

2026-05-29 via Nuitee
N
Natalia solo_traveller pl
9
Pros:

Hotel jest, bardzo czysty, jest dużo atrakcji. Córka była podekscytowana kartą z zadaniami i nagrodą za ich wykonanie, którą dostała w recepcji. Śniadania przepyszne. Hotel jest duży, ale bardzo dobrze oznaczony, aczkolwiek córka (10lat) nie trafiłaby do pokoju z basenu przez zawiłe korytarze. Na pewno wrócimy następnym razem na dłużej 🤩

Cons:

Sala zabaw dla dzieci mogłaby być większa i dostosowana do wieku 9-10 lat. Raczej była dla maluchów. Mogłoby być więcej torów na kręgle. Chyba było 3 może 4. Nie udało nam się skorzystać podczas pobytu. Byliśmy 1 dobę hotelową.

2026-05-28 via Nuitee
M
Mateusz solo_traveller pl
10
2026-05-28 via Nuitee
S
Socha solo_traveller pl
10
2026-05-26 via Nuitee