Urban Hotel Minami Kusatsu

Hotels
7.8 (825 reviews)
Minami Kusatsu 1-1-5 , Kusatsu , jp

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Location was convenient
Staff was friendly and helpful
Cons:
Cleanliness issues noted
Value for money concerns

Categories

Cleanliness
6.69
Some reviews mentioned cleanliness issues, particularly in the bathroom.
Service
8.66
Most reviews positively highlighted the helpfulness of the staff.
Location
9.2
Multiple reviews praised the hotel's convenient location near the station.
Room Quality
7.15
Rooms were generally described as clean and comfortable, though with some minor issues.
Amenities
7.68
Amenities were adequate but some guests suggested additional items like humidifiers.
Value for Money
6.64
Reviewers felt the cost was not always justified given some service and cleanliness issues.
Food and Beverage
8.69
Breakfast received favorable mentions and contributed positively to the experience.
Overall Experience
7.66
Guests generally expressed satisfaction but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:43

Property Description

Convenient Location:
Located just a 1-minute walk from JR Minami Kusatsu Station, Urban Hotel provides easy access to Kyoto Station in just 20 minutes.

Modern Amenities:
Featuring comfortable rooms with free wired internet, LCD TV, and green tea, the hotel ensures a relaxing stay with nightwear and toiletries provided.

Dining and Facilities:
Enjoy a diverse buffet spread at Cafe Restaurant Lavender, transforming into a cozy bar at night. The hotel also offers a souvenir corner, drinks vending machines, and coin-operated laundry facilities.

Experience comfort and convenience at Urban Hotel Minami Kusatsu. Book now for an unforgettable stay!

Important information:

Please windows cannot be opened for some of the rooms. Please contact the property for further details.

Please inform the smoking preference at the time of booking. Note rooms are subject to availability and cannot be guaranteed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1100 per day.

Location

Guest Reviews

7.8
Based on 825 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 8.69
Overall Experience: 7.66
近藤 solo_traveller jp
8
2026-07-01 via Nuitee
M
mikiko family_with_children jp
3
Pros:

朝食が美味しかった!

Cons:

2人で宿泊なのに、パジャマ、スリッパが一つだった。

2026-06-27 via Nuitee
K
KONISHI solo_traveller jp
10
最高
Pros:

駅から近くて便利

Cons:

特になし

2026-06-27 via Nuitee
K
KONISHI couple jp
10
最高
Pros:

駅から近くて便利

Cons:

特になし

2026-06-27 via Nuitee
佐々木 solo_traveller jp
10
Pros:

笑顔で親切

Cons:

なし

2026-06-25 via Nuitee
F
FUMIKO couple jp
5
2026-06-25 via Nuitee
J
JICA PROJECT solo_traveller in
9
The stay was excellent
Pros:

Proximity to station and shopping complexes

Cons:

Nothing specific

2026-06-25 via Nuitee
秋山 solo_traveller jp
7
2026-06-25 via Nuitee
N
NAOKI solo_traveller jp
1
部屋が本当に臭い
Pros:

部屋が臭い。

Cons:

部屋が臭い!

2026-06-23 via Nuitee
A
Asano solo_traveller jp
5
Pros:

チェックインの時間が早くて、後の予定が組みやすかった。

Cons:

朝食のご飯が柔らかすぎて、あまり食べたいと思わなかった。

2026-06-21 via Nuitee
S
SHINYA solo_traveller jp
9
Pros:

駅近でコンビニも近いし👍

Cons:

特になし

2026-06-16 via Nuitee
L
LION solo_traveller jp
8
満足
Pros:

スタッフさんの対応がよかった。

Cons:

特になし

2026-06-16 via Nuitee
K
KAYOKO solo_traveller jp
8
満足です
Pros:

朝食のメニューが豊富で、美味しかった朝6時から食べられるので快適だった

Cons:

お風呂はきれいだったがシャワーから水が漏れていた

2026-06-15 via Nuitee
S
Sanae solo_traveller jp
8
Pros:

お部屋は日本のホテルなので申し分なく清潔でした。

アメニティも過不足なくあります。

Cons:

スタッフの案内不足だと感じる部分が多々ありました。

2026-06-15 via Nuitee
T
Tensei solo_traveller jp
10
2026-06-14 via Nuitee
Y
Yosuke solo_traveller jp
8
Pros:

可もなく不可もなく。
駅近で使いやすいと思います。

Cons:

強いて言えば、チェックインが少し面倒でした。機械に情報を入力しての対応でしたが、事前に伝えた情報ばかりだったので二度手間感がありました。

2026-06-13 via Nuitee
A
A.AKITO solo_traveller mk
6
Pros:

駅近

Cons:

2026-06-12 via Nuitee
M
Momoka solo_traveller jp
5
超駅チカの使い勝手のいいホテル
Pros:

駅に超近く、駐車場も延長料金が安いので、遠方から車で来て、大阪市内はJRで移動するというプランで行けるので、そういう意味では稀有な立地である

Cons:

昨今、朝食を売りにするホテルが増えている中で、値上げしてあのレベルではちょっと厳しい。朝一番にいったのに、しおれている料理が多く、種類も多くはない。朝食スタッフは数はいるのにお客さんに対して無関心でいる意味がない

2026-06-08 via Nuitee
裕司 solo_traveller jp
8
2026-06-07 via Nuitee
K
kentaro solo_traveller jp
7
2026-06-07 via Nuitee