Urban Hotel Minami Kusatsu

Hotels
7.8 (792 reviews)
Minami Kusatsu 1-1-5 , Kusatsu , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Location was convenient
Staff was friendly and helpful
Cons:
Cleanliness issues noted
Value for money concerns

Categories

Cleanliness
6.69
Some reviews mentioned cleanliness issues, particularly in the bathroom.
Service
8.66
Most reviews positively highlighted the helpfulness of the staff.
Location
9.2
Multiple reviews praised the hotel's convenient location near the station.
Room Quality
7.15
Rooms were generally described as clean and comfortable, though with some minor issues.
Amenities
7.68
Amenities were adequate but some guests suggested additional items like humidifiers.
Value for Money
6.64
Reviewers felt the cost was not always justified given some service and cleanliness issues.
Food and Beverage
8.69
Breakfast received favorable mentions and contributed positively to the experience.
Overall Experience
7.66
Guests generally expressed satisfaction but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:43

Property Description

Convenient Location:
Located just a 1-minute walk from JR Minami Kusatsu Station, Urban Hotel provides easy access to Kyoto Station in just 20 minutes.

Modern Amenities:
Featuring comfortable rooms with free wired internet, LCD TV, and green tea, the hotel ensures a relaxing stay with nightwear and toiletries provided.

Dining and Facilities:
Enjoy a diverse buffet spread at Cafe Restaurant Lavender, transforming into a cozy bar at night. The hotel also offers a souvenir corner, drinks vending machines, and coin-operated laundry facilities.

Experience comfort and convenience at Urban Hotel Minami Kusatsu. Book now for an unforgettable stay!

Important information:

Please windows cannot be opened for some of the rooms. Please contact the property for further details.

Please inform the smoking preference at the time of booking. Note rooms are subject to availability and cannot be guaranteed.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1100 per day.

Location

Guest Reviews

7.8
Based on 792 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 8.69
Overall Experience: 7.66
T
TOSHIYA • solo_traveller • jp
7
立地はよく清潔感もあるがサービスに課題
Pros:

歯ブラシや飲み物の案内がなかった。

Cons:

朝食の種類が少ない

2026-05-30 • via Nuitee
M
Michael • couple • gb
10
2026-05-30 • via Nuitee
N
nana • couple • jp
8
2026-05-29 • via Nuitee
K
KAZUMI • solo_traveller • jp
10
良かった
Pros:

スタッフが丁寧親切。外国人受付スタッフがわからないでいると先輩スタッフが適切にフォローしていた

2026-05-27 • via Nuitee
F
fujisaki • couple • jp
10
2026-05-27 • via Nuitee
K
kiyoshi • couple • jp
10
2026-05-23 • via Nuitee
淳蔵 • solo_traveller • jp
9
2026-05-22 • via Nuitee
K
Keisuke • solo_traveller • jp
10
2026-05-19 • via Nuitee
K
KYOKO • couple • jp
6
2026-05-17 • via Nuitee
S
SATOMI • solo_traveller • jp
10
Pros:

駅から近い

Cons:

駐車場は格納式なので忘れものすると詰む

2026-05-17 • via Nuitee
M
morita • couple • jp
7
2026-05-14 • via Nuitee
N
Nagabhushan • family_with_children • in
4
Not a pleasant experience.
Pros:

Staff is helpful and polite.

Cons:

This hotel can be a good case study of extreme measures of cost cutting. Hotel provides only 1 room card. It is extremely inconvenient if 2 ppl share a room.
Drinking water is not provided in the room.
Parking within the same building was expensive and not included in the room rate .
Kids don’t get complementary breakfast.

2026-05-10 • via Nuitee
S
SHANG PU • solo_traveller • tw
10
Pros:

飯店旁邊就是南草津車站，周圍有蠻多餐廳可以選擇。
也有超市能逛。

2026-05-08 • via Nuitee
M
manabu • solo_traveller • jp
7
2026-05-06 • via Nuitee
K
Kazuo • solo_traveller • jp
5
2026-05-05 • via Nuitee
F
Felipe • solo_traveller • br
10
Pros:

Extremamente bem localizado e com ótima acomodação

Cons:

Não aplicável, gostei de tudo, pretendo voltar ao hotel em uma próxima passagem pelo Japão

2026-05-04 • via Nuitee
E
eri • solo_traveller • jp
10
Pros:

赤ちゃん連れだったのですが、部屋にタオル類の準備がされてないからと、こちらから言わなくても受付時に直ぐにバスセットを準備してくれる気遣いがあった。

Cons:

駐車場の案内が、HPを見ただけでは分かりにくかった。

2026-05-04 • via Nuitee
張 • extended_group • jp
7
2026-05-04 • via Nuitee
L
Luca • couple • ch
8
2026-05-03 • via Nuitee
T
tatsuya • family_with_children • jp
4
2026-05-03 • via Nuitee