Park Suites Hotel Luxury Boutique Hotel

Hotels
7.9 (579 reviews)
55, Avenue Hassan II angle rue Terves , Casablanca , MA
+212 5224-23360

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious rooms
Cons:
Cleanliness issues
Breakfast quality lacking
Value for money concerns

Categories

Cleanliness
6.79
Several mentions of cleanliness issues, including dust and hygiene concerns.
Service
8.76
Positive feedback about the helpfulness of the staff.
Location
8.8
Good location with easy access to attractions and transportation.
Room Quality
8.25
Rooms were reported as spacious and comfortable, though some issues noted.
Amenities
7.78
Some amenities were appreciated, while others like breakfast were criticized.
Value for Money
7.74
Mixed reviews, with some feeling the price was high for the offerings.
Food and Beverage
7.29
Breakfast was mentioned as lacking variety and quality.
Overall Experience
7.76
Overall experience mixed, with both positive aspects and notable deficiencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:57

Property Description

Luxurious Boutique Hotel in Casablanca City Centre

Panoramic Views and Elegant Suites
Indulge in the breathtaking panoramic views of the city from our 5-star boutique hotel. Each modern suite, designed with elegance in mind, offers a soundproofed oasis equipped with a kitchenette, satellite TV, and free Wi-Fi. Some rooms even boast a private bathroom with a hairdryer for your convenience.

Dining and Relaxation
Savor delicious meals at our on-site bar and restaurant, and kickstart your day with a delightful buffet breakfast. Need to unwind? Visit the Buddha Spa at Park Suites Hotel for a rejuvenating experience.

Convenience at Your Fingertips
Benefit from our 24-hour reception and explore additional services like the tour desk, car rental, and currency exchange. With valet parking and private parking nearby, your stay with us is both luxurious and hassle-free.

Book your stay at Park Suites Hotel & Spa for a truly unforgettable experience in Casablanca!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMN

Location

Guest Reviews

7.9
Based on 579 reviews
Cleanliness: 6.79
Service: 8.76
Location: 8.8
Room Quality: 8.25
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 7.29
Overall Experience: 7.76
E
Elizabeth • couple • gb
2
Disappointed
Cons:

Don’t ever like saying things that did like however the apartment did not meet expectations that I thought we had book and did not look anything like the pictures. It was not cleaned very well and all the furniture was very used and dirty. The terrace they don’t mention is shared with anyone and has direct access to the bedroom which did not feel safe.

2026-09-19 • via Nuitee
M
Matthew • solo_traveller • gb
7
2026-09-19 • via Nuitee
N
Nathalia B • solo_traveller • gb
7
Pros:

The staff was friendly and welcoming, they accommodated our request at check in and were very helpful during our stay too.

The rooms are very big and the bed was comfortable.

The location is good too.

Cons:

Noise from the restaurant next door/ poor noise isolation

The room and balcony were not very clean

The kitchen was rusty, we didn't use it

Had issues/misunderstanding during check in and almost charged me twice, although this was resolved in the end

2026-09-18 • via Nuitee
N
Nathalia B • solo_traveller • gb
7
Positive with room for improvement
Pros:

Friendly staff
Comfortable bed
Big room and terrace

Cons:

Not clean
Noisy
Fire alarm went off during our stay
Stressful check in due to misunderstanding with payment

2026-09-18 • via Nuitee
D
Davide • extended_group • nl
1
Questo posto dovrebbe chiudere.
Pros:

Questo posto deve chiudere.
Siamo stati per una notte e il letto era sporco e pieno di macchie. La stanza sporca. I servizi igienici non erano puliti e avevano peli e capelli ovunque.
Esperienza orribile!
La colazione a buffet non c’era ed era servita in una stanza/ristorante dove la sera prima c’era una festa durata fino a tardi e la mattina dopo puzzava di fumo (mozziconi di sigarette nel bagno pure)

2026-09-17 • via Nuitee
A
Abdeljabar • extended_group • be
9
Séjour agréable
Pros:

Emplacement et situation géographique
Propreté
Personnel sympathique et professionnel

2026-09-15 • via Nuitee
O
Olga • couple • ru
10
Желаю персоналу повышать уровень отеля до 5 звёзд и собственнику отеля
Pros:

Отель небольшой, но уютный! Персонал очень доброжелательный, на все вопросы готовы помочь! Вода в номере и тапочки новые предоставляются каждый день! Завтраки мы не брали, поэтому не могу оценить, но думаю, что он также вкусный! Единственный минус нашего номера, что спать с открытым окном не всегда возможно, так как рядом со входом в отель находится ресторан и видимо работает до последнего посетителя, поэтому ближе к утру становится тихо, но в номерах есть кондиционер, это решает проблему с открытым окном!

2026-09-12 • via Nuitee
M
Mike • solo_traveller • fr
8
Cons:

Trouver des transat pour la piscine

2026-09-12 • via Nuitee
V
Vadim • solo_traveller • ru
5
Pros:

Отличное расположение

Cons:

Номера и весь отель уже очень уставшие. Ужасный завтрак, каждое утро приносят старый заветренный сыр.

2026-09-11 • via Nuitee
J
Jette Pauline • couple • de
4
Pros:

Die Lage war sehr gut

Cons:

In unserem Zimmer war ein komischer Geruch und auch im Frühstücksraum roch es nach Zigarettenrauch. Das war für uns überhaupt nicht angenehm. Die Küchenzeile im Zimmer war auch nicht ansprechend und wir hätten sie nicht genutzt. Auf dem Bettlaken waren einige Flecken, trotzdem wirkte das Bett aber insgesamt frisch gewaschen

2026-09-11 • via Nuitee
İNANÇ • extended_group • tr
7
2026-09-10 • via Nuitee
K
khadija • couple • fr
6
Moisissure dans la salle de bain, pas très agréable, salle de bain lumineuse, je n’ai pas pris de petit déjeuner sur pla
Pros:

L’emplacement près du centre-ville

Cons:

Moisissure dans la salle de bain, pas assez de lumière dans la salle de bain, le sol un peu poisseux, la télévision ne fonctionnait pas

2026-09-07 • via Nuitee
M
Mohamed • solo_traveller • fr
10
2026-09-06 • via Nuitee
W
Wafae • solo_traveller • ma
10
Cet hôtel avec cette équipe ou rien
Pros:

Je tiens à remercier particulièrement Karim à la réception. Je m'étais perdue et j'étais complètement à bout de forces. Il m'a super bien guidé par téléphone, et en me voyant épuisée et énervée, il m'a même proposé de rester où j'étais pour venir me chercher ! Ses explications étaient tellement claires que j'ai fini par retrouver mon chemin tout seule, l'hôtel est a 2 secondes du Boulevard : j'étais juste à 3 minutes à pied!
​La chambre était immense et superbe surprise : elle avait une vraie cuisine avec réfrigérateur et frigo pour mon insuline. Même dans les chaines d'hôtels y a pas.
​Le lendemain au check-out, le monsieur à l'accueil et l'équipe du ménage étaient d'une gentillesse incroyable. Franchement, un personnel aussi humain et chaleureux, ça fait plaisir. Je recommande à 100 % et plus tabaraka Allah. Merci a toute votre équipe. Vous êtes exceptionnels

Cons:

I loved everything

2026-09-05 • via Nuitee
R
Robert • solo_traveller • nl
1
Do not book at this hotel.
Pros:

Nothing

Cons:

Unfortunately, our experience at this hotel was very disappointing.

Upon arrival, we immediately noticed that the hotel looked completely different from the photos shown on Booking.com. The floor was dirty and sticky, and even the reception desk felt dirty and unpleasant to touch. Overall, the hotel appeared poorly maintained and much less clean than we had expected.

When we entered our room, we saw a cockroach crawling across the floor. The beds were covered in stains, and the silicone joints in the bathroom were visibly covered with mould.

We were so uncomfortable with the condition of the hotel that we immediately went back to reception, returned our room keys, and left the hotel without staying the night.

Based on our experience, we cannot recommend this hotel. The cleanliness and condition of the hotel were far below an acceptable standard, and the photos on Booking.com did not reflect the actual situation.

2026-09-05 • via Nuitee
A
Andrea • couple • it
7
2026-09-03 • via Nuitee
M
Mariam • family_with_children • ma
8
2026-09-01 • via Nuitee
R
Rabie • family_with_children • ca
7
2026-08-30 • via Nuitee
M
Mariam • couple • ma
5
Déçue
Pros:

Localisation

Cons:

Chambre très salle

2026-08-30 • via Nuitee
R
R D'arcy • solo_traveller • gb
8
Location for shopping etc
Pros:

The location to the tram 50m and medina shopping 15 mins walk where excellent

2026-08-29 • via Nuitee