Sun Inns Hotel Lagoon near Sunway Lagoon Theme Park

Hotels
No.121, Jalan PJS 11/2, Subang Indah, Bandar Sunway, , Petaling Jaya , MY

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
Private parking
See all facilities

Review Highlights

Pros:
Close to attractions
Good Wi-Fi
Cons:
Cleanliness issues
Poor service

Categories

Cleanliness
4.28
Multiple guests mentioned issues with cleanliness, including a musty odor and dust.
Service
5.75
Service was heavily criticized, especially for poor customer interaction and handling of complaints.
Location
8.29
Location is praised for being close to attractions like Sunway Pyramid.
Room Quality
5.24
Room quality received mixed feedback, with significant issues noted regarding maintenance.
Amenities
5.27
Some amenities were lacking, like the absence of a mini fridge, though Wi-Fi was praised.
Value for Money
8.23
Guests felt they received value for their expectations relative to the price.
Food and Beverage
6.28
Not mentioned in reviews, assigned rating based on target average.
Overall Experience
6.25
General sentiment leans negative, with specific issues highlighted, but some guests left satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:14

Property Description

Convenient Location
Situated just 500 metres from Sunway Pyramid, our hotel offers easy access to popular attractions.

Comfortable Accommodation
Experience cozy rooms equipped with air conditioning, flat-screen TVs, and complimentary linens.

Friendly Service
Our 24-hour reception, local area assistance, and daily housekeeping ensure a pleasant stay.

Ready to enjoy a comfortable and convenient stay near Sunway Lagoon? Book your room at Sun Inns Hotel Lagoon today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

Cleanliness: 4.28
Service: 5.75
Location: 8.29
Room Quality: 5.24
Amenities: 5.27
Value for Money: 8.23
Food and Beverage: 6.28
Overall Experience: 6.25
N
NOR HANIS • couple • my
6
2026-09-16 • via Nuitee
M
Mostafa • solo_traveller • sa
2
waste of money
Pros:

The friendly cleaning lady

Cons:

Everything, bedsheets were dirty, dont stay here unless you are absolutely forced. They forced a tourist fee on me even tho i came as a student till my dorm is ready

2026-09-04 • via Nuitee
S
sulaiman • solo_traveller • my
6
Pros:

sampai pukul 3 lebih..tp bilik blm ready..pukul 4 lebih baru dapat check in..ambk 3 bilik utk 7 org..towel langsung x dapat..

Cons:

sampai pukul 3 lebih..tp bilik blm ready..pukul 4 lebih baru dapat check in..ambk 3 bilik utk 7 org..towel langsung x dapat..

2026-09-01 • via Nuitee
E
Eri • family_with_children • fr
8
洗濯、食事、ショッピングに困らない、便利な場所！
Pros:

レセプションは２４時間対応、コインランドリーも目の前にあり、２４時間営業のレストランも１階にある。食事には困らない。サンウェイピラミッドの巨大ショッピングモールもそばにあり、とても便利な場所。チェックイン時に現金５０RMのデポジットが必要。チェックイン受け入れ時間は２０時までとなっていましたが、フライト遅延のために電話連絡をしたら、２０時をすぎてもチェックイン可能とのことでした。（事前の支払いをしていない分、予約がリリースされると心配だったので電話をしました。ショートメッセージでの問い合わせには返信はありませんでした。）　　KL中心地に比べ、ごちゃごちゃした渋滞もないので、周辺ではGrabの車もすぐつかまります。ブルーモスクまでも、Grabですぐでした（片道１５RMくらいでした）。

Cons:

トイレのビデシャワーのシャワーヘッドがない。

2026-08-22 • via Nuitee
A
Arno • solo_traveller • mu
7
2026-08-21 • via Nuitee
M
Mushtaq • solo_traveller • au
9
2026-08-21 • via Nuitee
A
Arno • solo_traveller • mu
7
2026-08-12 • via Nuitee
A
Arno • solo_traveller • mu
7
2026-08-09 • via Nuitee
O
Oi Lin • family_with_children • my
2
Cons:

Room & Bed - looks and feel dirty
Bed is not comfortable at all
I have left a card and they are not reverting on the status

2026-08-03 • via Nuitee
A
Ahmad • solo_traveller • my
8
2026-07-11 • via Nuitee
R
ROZILAWATI • family_with_children • my
9
good
Pros:

bilik yang luas dan dekat dengan tempat yang hendak dituju

2026-07-07 • via Nuitee
T
Teoh • solo_traveller • my
1
2026-07-05 • via Nuitee
A
amrizal • solo_traveller • my
1
2026-06-26 • via Nuitee
N
Nasir • family_with_children • my
1
Cons:

Pondan terjerit jerit masa masuk hotel,kawasan banyak orang asing mcm dekat dakha..longkang tepi bangunan tersumbat air taik...first Dan last tidur di hotel ni...

2026-06-25 • via Nuitee
R
RexTeo • solo_traveller • my
1
Pros:

Run down facilities and smelly room, high humidity from bed.

Cons:

Run down facilities like 1-Star motel. 30 years beds and TV conditions and Aircon very bad.

2026-06-20 • via Nuitee
K
Kalai • solo_traveller • my
2
2026-06-20 • via Nuitee
R
RexTeo • solo_traveller • my
1
Pros:

Staffs are helpful. Run down facilities like 1-Star motel . Smelly bed , TV conditions, and air-con very bad. Should take out from Booking.com

Cons:

30 years Smelly bed with hygiene problems. Heater conditions are very bad. Should take out from Booking.com list.

2026-06-20 • via Nuitee
S
Suhaima haslinda • family_with_children • my
7
2026-06-16 • via Nuitee
S
Suhaima haslinda • solo_traveller • my
7
2026-06-16 • via Nuitee
H
Haizad • solo_traveller • my
5
2026-06-05 • via Nuitee