Qafqaz Baku City Hotel & Residences

Hotels
9 (1051 reviews)
Tbilisi Avenue 34 , Baku , az
+994 12 404 31 60

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Friendly staff
Cons:
Bugs reported
Issues with room maintenance

Categories

Cleanliness
8.25
There were some mentions of cleanliness being satisfactory, but bugs were noted in one review.
Service
9.75
The service was frequently praised, with specific mentions of helpful staff members.
Location
9.25
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
8.25
Some reviews mentioned comfortable rooms, although there were concerns about maintenance issues.
Amenities
9.25
General comments indicate that the amenities were satisfactory and met expectations.
Value for Money
9.25
Many reviews seemed to suggest that the cost was reasonable given the service and facilities provided.
Food and Beverage
8.75
Feedback included praise for the food, although there was a note about some items not being fresh.
Overall Experience
9.25
Overall impression from the reviews indicates a very positive experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:01

Property Description

Luxurious Spa Area: Unwind in the large spa area equipped with a Technogym fitness studio, sauna, Turkish hamam, oversized hot tubs, and a relaxation area.

Elegant Rooms with Modern Amenities: Stay in classic-style rooms with free high-speed Wi-Fi, satellite TV, a minibar, and a private bathroom featuring a bathtub and free toiletries.

Gastronomic Delights: Indulge in international and regional delicacies at the spacious Metropol restaurant or enjoy a wide selection of drinks at the stylish lobby bar.

To book your stay and experience luxury in the heart of Baku, visit Qafqaz Baku City Hotel and Residences today!

Important information:

Please note that 100% of 1 night will be charged in addition to the cost of the stay in case of guests' departure prior to initial check-out. This policy is not valid for nonrefundable rate.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for AZN 10 per person per night when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 11 years old stay for AZN 10 per person per night when using an available extra bed.
    People 12 years old and over stay for AZN 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1051 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
B
Beqles • couple • sa
7
2026-07-25 • via Nuitee
S
sana • solo_traveller • sa
5
Cons:

الخدمة بطيئة .. والنظافة ليست جيده

2026-07-23 • via Nuitee
M
Muhammad • family_with_children • pk
9
Pros:

Nice property

Cons:

Price

2026-07-21 • via Nuitee
M
Mekhti • couple • az
10
2026-07-19 • via Nuitee
U
Umi • family_with_children • pk
6
Overall good
Pros:

Location

Cons:

It was ok

2026-07-18 • via Nuitee
M
Mohammed • solo_traveller • sa
10
Pros:

The hotel was classy, the rooms were clean, room services were great, the gym, and breakfast were good too. However, the best were the staff, and especially Fidan who made us feel like we are welcomed since we stepped a foot inside the hotel. Also, Malik was good.

Cons:

Nothing except distance to City Center.

2026-07-18 • via Nuitee
A
aqif • solo_traveller • gb
10
2026-07-16 • via Nuitee
H
Hazim • extended_group • sa
10
مكان جميل وفندق نظيف والغرف واسعة وكبير
Pros:

المكان جميل الموقع في السنتر كل شي جنبك. اشكر الموظف مالك بشوش ويخدم ويساعد ويبدي بالمعلومات الي تختاجها

Cons:

الفطور غير متنوع ومختصر جداا

2026-07-14 • via Nuitee
A
Azizah • family_with_children • sa
2
تجربة غير مرضيه تمنيت ان هناك مسؤول علاقات الضيوف يرسل ويستفسر منذ القدوم
Pros:

حجزت قبل قدومي ودفعت المفترض اني حجزت يوم التجربة ولكن تم ذلك
لايوجد شطاف
لايوجد افياش مثل اي فندق يوفرها مؤقت
ازعاج بشكل مو طبيعي الشباك غير عازل
وارسلنا لهم انه منزعجين ولم يتم التجاوب بالرغم من توفر غرف قريبه ليست على الشارع
المقيمين هنود اغلبهم ومزعجين وقت الاكل وزحمه
وروايح طبخ تدخل الصباح وتخرج وكل ملابسك بريحة طبخ

Cons:

سيارة الأجرة لاتقف بشكل مطلوب لانه موقفه بعيده عن المدخل

2026-07-10 • via Nuitee
H
hüseyin • couple • tr
10
Mukemmel otel dınlenmek ıcın odalar cok guzel
Pros:

Tesıs merkezi konumda otel çok rahat temız resepsiyon da ferıd bey cok ılgılı çok guler yuzlu mukemmel bı ınsan hep yardımcı olmak ıstıyor kendısıne cok tsk ederım herkese tasfiye ederim

2026-07-10 • via Nuitee
S
Shalata • solo_traveller • il
10
Pros:

מלון מצויין ,חדר גדול , צוות לעניין
ממליץ

2026-07-09 • via Nuitee
K
Khawaja absar • solo_traveller • pk
1
2026-07-09 • via Nuitee
C
Ceylan • family_with_children • tr
9
2026-07-09 • via Nuitee
M
Munir • extended_group • pk
10
2026-07-07 • via Nuitee
H
Hakim • solo_traveller • pk
8
Pros:

Clean ,calm and comfortable environment.

Cons:

Staff only knew local language .

2026-07-05 • via Nuitee
صباح • extended_group • sa
5
Cons:

المفارش قديمه وغير مريحه ابدا والمناشف قديمه .والموقع بعيد عن المعالم السياحيه

2026-07-03 • via Nuitee
M
mohammed • family_with_children • sa
9
2026-07-02 • via Nuitee
N
Noran • couple • il
9
2026-07-01 • via Nuitee
D
Deepak • family_with_children • ae
9
Our Stay at Qafqaz Baku City Hotel was great and memorable. Location is great.
2026-06-29 • via Nuitee
E
Emrah • solo_traveller • bg
10
2026-06-28 • via Nuitee