Best Western Plus Lozenetz Hotel

Hotels
•
Best Western Plus
9 (2520 reviews)
23, Sveti Naum Blvd , Sofia , bg
+359 2 965 4444

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Comfortable beds
Cons:
Bathroom ceiling was low
Breakfast variety could be better
Some cleanliness issues reported

Categories

Cleanliness
8.33
There were mentions of cleanliness being acceptable, but some reviews indicated it could be better.
Service
9.8
The staff received several compliments for their kindness and helpfulness.
Location
9.34
Multiple reviews praised the hotel's convenient location near transportation.
Room Quality
8.79
Rooms were described as clean and comfortable, though some had minor issues.
Amenities
8.82
Facilities like breakfast and parking were mentioned, although some concerns were raised.
Value for Money
9.28
Several reviews noted good value for the price paid.
Food and Beverage
8.33
The breakfast received mixed reviews; some guests enjoyed it while others found it lacking in variety.
Overall Experience
9.3
Overall, guests had a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:19

Property Description

Convenient Location & Modern Rooms
Hotel Lozenetz is the ideal choice for travelers seeking a convenient location near the European Union Metro Station with modern amenities such as air conditioning and flat-screen TVs.

Delicious Dining Options
Indulge in traditional Bulgarian cuisine and a wide selection of wines at the hotel's restaurant or enjoy your meal in the charming summer garden for a delightful dining experience.

Nearby Attractions & Services
Explore Sofia's landmarks easily with Stadion Vasil Levsky Metro Station just 800 metres away. With 24-hour reception and airport transfers available, your stay at Hotel Lozenetz will be both convenient and memorable.

Book your stay at Hotel Lozenetz now for a delightful experience in Sofia.

Important information:

There is a pick-up service which needs to be reserved in advance. The hotel is not suitable for wheelchair users.

Please note that the credit card used for prepayment of non-refundable bookings must be presented upon check-in for verification purposes. The name of the booker has to match the name of the credit card holder.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

9
Based on 2520 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
Y
Yusuf • solo_traveller • tr
7
2026-08-08 • via Nuitee
G
Gustavo • solo_traveller • fr
8
Pros:

Très bonne localisation et qualité prix.

Cons:

Le mauvais odeur des toilettes provenant du valet de nettoyage de toilette.

2026-08-08 • via Nuitee
A
Atanaska • couple • gb
10
2026-08-08 • via Nuitee
M
Maria • family_with_children • nl
8
2026-08-08 • via Nuitee
N
Nina-Theresa • couple • at
7
2026-08-07 • via Nuitee
S
Stefania • couple • ro
8
2026-08-07 • via Nuitee
R
Roman • solo_traveller • pl
7
2026-08-07 • via Nuitee
E
Emanuele • solo_traveller • it
9
Pros:

Stanza molto grande. Colazione varia e abbondante. Staff molto gentile.

Cons:

La doccia aveva problemi di scarico e abbiamo dovuto chiamare lo staff per spegnere la luce molto forte della colonna frigo bar.

2026-08-07 • via Nuitee
A
Anna • solo_traveller • bg
1
Cons:

Направо не мога да повярвам. Единственото положително беше, че спалното бельо изглеждаше чисто.

Навсякъде имаше прах по рафтовете, очевидно трупан с месеци. На терасата имаше фасове и празна бутилка от алкохол. По рафтовете бяха оставени използвани хартиени кърпички. Когато отидох на рецепцията, ми казаха, че ще уведомят мениджъра сутринта. Да, но аз бях отседнала само за една нощувка и това изобщо не решава проблема.

Освен това климатикът бръмчеше постоянно. Изключително мръсно и неприятно преживяване. Не препоръчвам.

2026-08-07 • via Nuitee
S
Shane • couple • hk
10
2026-08-06 • via Nuitee
T
Titus-Jonathan • couple • de
10
Pros:

Very close to NDK and a shopping mall, however a quiet place, without traffic noise. Very friendly stuff. It started to rain, when we wanted to go out for dinner. We asked for umbrellas at the reception desk and promptly got it.

Cons:

Coffe machine was down when we had breakfast. A second machine for redundance would be nice.

2026-08-06 • via Nuitee
F
Fotis • solo_traveller • gr
8
Pros:

I travel for business and always use this hotel. Very friendly and helpful staff. Metro is close by to spend some time downtown if no other commitments.

Cons:

I would recommend that fruits at the breakfast area are covered with something. I noticed flies (1-2) moving around.

2026-08-06 • via Nuitee
G
Georg ts • solo_traveller • gr
10
Pros:

Καλή τοποθεσία, δίπλα στο μετρό και πολύ κοντά στο NDK. Η δυνατότητα για Parking (με μικρή χρέωση). Το δωμάτιο ευρύχωρο! Το προσωπικό εξυπηρετικό!

Cons:

Περίμενα μεγαλύτερη ποικιλία στο πρωινό

2026-08-06 • via Nuitee
I
Ibrahim • couple • fr
7
Pros:

Parking privé

Cons:

Petit déjeuner trop simple et pas du tout varié à revoir

2026-08-05 • via Nuitee
H
Hiche • solo_traveller • ro
7
Pros:

-

Cons:

-

2026-08-05 • via Nuitee
A
Anghi • couple • es
8
2026-08-05 • via Nuitee
D
Diana • extended_group • ro
10
2026-08-05 • via Nuitee
Y
YIANNAKIS • solo_traveller • cy
10
Pros:

Logation..staff

2026-08-05 • via Nuitee
V
Veronika • couple • ua
10
Pros:

Заселили немого раньше времени. Мелочь, а приятно)
Чисто, уютно, понравилось.

Cons:

Хотелось бы добавить в номер тапочки.

2026-08-05 • via Nuitee
D
Dana • solo_traveller • ro
10
2026-08-05 • via Nuitee