InterContinental Marseille - Hotel Dieu by IHG

Hotels
•
IHG
8.8 (128 reviews)
1 Place Daviel, Marseille, Bouches-du-Rhone, 13002 , Marseille , FR
33-4-13424242

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Facilities

Elevator
Fitness facilities
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Full-service spa
Meeting rooms
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Beautiful/majestic property
Excellent staff and concierge service
Outstanding location (waterfront, metro, restaurants)
Large, comfortable rooms
Strong amenities (valet, outdoor bar, marina/city views)
Good overall food and ambiance
Cons:
Air conditioning failures / rooms too hot
Unexpected parking charges (poor communication)
Breakfast value and occasional coffee quality issues
Occasional lapses in attention to room details / isolated poor service

Categories

Cleanliness
8.6
Generally positive; no major cleanliness complaints but one reviewer noted attention to room details could be better.
Service
9.7
Strongly positive overall with multiple comments praising staff, concierge and helpful/front-desk team; isolated reports of poor service exist but are outweighed by praise.
Location
9.8
Consistently praised as excellent — near City Hall, waterfront, metro, restaurants, marina and very walkable; repeatedly cited as a highlight.
Room Quality
8.2
Rooms described as large and comfortable, but several guests reported AC failures/overheating and one mention of lacking attention to in-room details.
Amenities
9
Highly regarded — valet parking, outdoor bar, marina/city views and overall facilities received positive mentions.
Value for Money
7.4
Mixed to negative: excellent property but complaints about unexpected parking charges and comments that breakfast was not good value.
Food and Beverage
8
Generally good food and pleasant bar ambiance noted, but breakfast had specific criticisms (value and coffee quality/grounds).
Overall Experience
9.7
Predominantly very positive — many guests described the stay as beautiful, majestic or 'loved it' and would stay again despite some isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Indulge in Luxury at the Spa

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center.

Culinary Delights and Convenience

Enjoy Regional cuisine at Les Fenetres, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily, offering a perfect start to your mornings.

Luxurious Accommodations and Convenient Location

Make yourself at home in one of the 194 individually decorated guestrooms, featuring minibars and LED televisions. The hotel also features a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. With its central location, you'll have easy access to top attractions in Marseille. Book your stay at InterContinental Marseille - Hotel Dieu now.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

See all policies

Location

Property Video

Guest Reviews

8.8
Based on 128 reviews
Cleanliness: 8.6
Service: 9.7
Location: 9.8
Room Quality: 8.2
Amenities: 9
Value for Money: 7.4
Food and Beverage: 8
Overall Experience: 9.7
P
Peggy • family
10
Pros:

Beautiful hotel, setting, convenient, walkable, with perfect marina and city view. Excellent staff. Everyone and everything was top notch!

2025-10-08 • via Nuitee
M
Michael • partner
10
Pros:

Hotel was nicely located near City Hall, water front, metro, and restaurant/shopping options.

2025-09-29 • via Nuitee
P
philippe • partner
8
Pros:

Amazing property and location

2025-09-21 • via Nuitee
H
Huda
10
Pros:

Very nice staff, accomodating and paying attention.

2025-09-04 • via Nuitee
A
Angela
10
Yes, yes, yes.
Pros:

Such a beautiful and majestic hotel. We loved every second. A perfect location for our family’s stay. I would definitely stay again.

2025-08-17 • via Nuitee
K
Karen • friends
10
Pros:

Beautiful property large rooms. Great food and ambiance at the outdoor bar.

2025-08-15 • via Nuitee
M
Mahesh • family
10
Pros:

Excellent room and facilities! But charged me on the last day though I checked out early due to flight travel from Girona! They emailed that parking will be looked after, but charged £50/day! This is cruel to charge without informing me earlier on.

2025-08-15 • via Nuitee
S
Shawna • family
10
Pros:

Wonderful staff, excellent amenities, great food, valet parking. Highly recommend!

2025-08-13 • via Nuitee
S
Stefan P
10
Pros:

A truly luxe experience.

2025-08-11 • via Nuitee
M
Mohamed Asim • family_with_children
10
Pros:

Great property and service. Nothing to point at as an area of deficiency. Would stay again.

2025-08-06 • via Nuitee
S
Susan
10
Pros:

Great hotel in a wonderful location, but the highlight was the staff - professional, efficient but more importantly welcoming.

2025-08-01 • via Nuitee
S
Sandeep
10
Excellent, Exceptional Hotel - Loved It !!
Pros:

Phenomenal Hotel. The Staff was really friendly and helpful. The hotel itself was beautiful, and our suite was very comfortable. All of the staff were smiling and gracious.

Luca at the concierge was truly hospitable. He gave great recommendations and was always willing to help. Genuinely friendl and sincere. More concierges should give service like him. Lea at the reception was also quite friendly and welcoming. We appreciated her.

This is a true gem of a hotel. Highly recommend.

2025-08-01 • via Nuitee
R
Ryan
10
Great
Pros:

Great hotel and great location.

2025-07-24 • via Nuitee
S
stephen
10
Pros:

All ok

2025-06-27 • via Nuitee
A
Aurelien
10
Pros:

Good

2025-06-11 • via Nuitee
A
andrew
2
Pros:

Terrible service. I will not stay at another intercontinental.

2025-06-10 • via Nuitee
A
Ana Laura Aldeco
8
Pros:

The place is lovely but could be better. Better attention to details in the room

2025-06-07 • via Nuitee
J
jennifer • family
8
Pros:

Location was good

2025-06-05 • via Nuitee
A
Annee
2
Pros:

The room was unbearably hot be use the air conditioning did not work. Everytime we would turn it on it would shut off. It was so hot we could not sleep.

2025-05-31 • via Nuitee
E
Emily • partner
10
Pros:

Service was great. Breakfast not good value. Room very comfortable.

2025-05-27 • via Nuitee