DoubleTree by Hilton Zagreb

Hotels
•
Doubletree by Hilton
9 (4090 reviews)
Grada Vukovara 269a , Zagreb , hr

listing image 1
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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness of rooms
Friendly and helpful staff
Great location
Comfortable beds
Cons:
Cold room temperatures
High prices for services
Limited food variety

Categories

Cleanliness
8.59
Specific sentiment from text regarding cleanliness issues in the room and shared facilities.
Service
9.56
Staff was nice and helpful, though there were delays at the reception.
Location
10
Excellent location, near tram and bus station.
Room Quality
9.1
Rooms are described as cozy and comfortable but had issues with heating.
Amenities
8.55
Amenities like spa are good, although noise issues were reported.
Value for Money
8.08
Concerns regarding costs and the value provided relative to high prices.
Food and Beverage
8.54
Breakfast received mixed reviews; some items were cold.
Overall Experience
9.59
Overall positive experience, with notable highlights in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:13

Property Description

Luxurious Accommodation
Experience elegance and comfort at DoubleTree by Hilton Zagreb, with beautifully decorated rooms and suites featuring floor-to-ceiling windows and modern amenities like LCD TVs and free WiFi. Relax in the indoor pool, Turkish bath, or Finnish sauna with stunning panoramic views.

Culinary Delights
Indulge in a culinary journey at Oxbo Grill Restaurant&Bar, offering a diverse menu of grilled meat and fish dishes. Start your day with a delicious breakfast spread and explore the vibrant shopping area within the Green Gold Complex just steps away.

Wellness and Convenience
Unwind with a variety of massages and beauty treatments at the spa, or stay active in the state-of-the-art fitness centre overlooking the city. With easy access to Zagreb's historic center and transportation hubs, DoubleTree by Hilton Zagreb is the perfect choice for business and leisure travelers alike.

Experience luxury and convenience at DoubleTree by Hilton Zagreb - book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 28 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 4090 reviews
Cleanliness: 8.59
Service: 9.56
Location: 10
Room Quality: 9.1
Amenities: 8.55
Value for Money: 8.08
Food and Beverage: 8.54
Overall Experience: 9.59
S
Samuel • family_with_children • nl
9
Great 5 star hotel with wonderful breakfast, swimming pool and fitness rooms.
Pros:

Great 5 star hotel with wonderful breakfast, swimming pool and fitness rooms. Hotel is located just outside of the city center, nicely in-between the airport and city center.

2026-05-19 • via Nuitee
L
Luca • solo_traveller • it
10
2026-05-19 • via Nuitee
M
M_ateja • solo_traveller • at
9
Insgesamt sehr zufrieden
Pros:

Sauberkeit, schönes großes Zimmer, Aussicht

Cons:

Polster, Klimaanlage teilweise zu stark

2026-05-18 • via Nuitee
I
Ivan • solo_traveller • hr
4
2026-05-17 • via Nuitee
G
Gáspár • family_with_children • hu
10
Még jövünk!
Pros:

Jól megközelíthető, központi helyen, rendkívül kedves személyzet, isteni finom ételek!

Cons:

Minden tetszett!

2026-05-14 • via Nuitee
J
Josipa • solo_traveller • hr
10
2026-05-14 • via Nuitee
A
Anna • solo_traveller • au
10
Clean, comfortable and a touch of luxury
Pros:

The rooms are clean and comfortable. I trust the doubletree brand. Staff are always friendly and helpful.

Cons:

Nothing, everything is fantastic

2026-05-13 • via Nuitee
G
Goran • couple • hr
10
2026-05-13 • via Nuitee
E
ENES • solo_traveller • ba
6
Omjer cijene i kvaliteta nije na nivou, očekivao sam mnogo više od ovog hotela, nisam zadovoljan
Pros:

Sobe imaju mnogo prirodnog svjetla

Cons:

- Obavezno je plaćanje depozita od 50€ po noći, što nigdje nije navedeno
- Morao sam na osiguračima isključivati svjetlo u sobi jer neki od prekidača nisu radili
- doručak je siromašan za hotel ove kategorije

2026-05-12 • via Nuitee
D
Diana • couple • ro
8
Pros:

room

Cons:

check in late 6 pm

2026-05-12 • via Nuitee
Z
Zerdun • couple • hr
9
Pros:

Odlićan izbor i osoblje

2026-05-12 • via Nuitee
L
Lea • couple • hr
10
Cons:

They asked us to pay beforehand.

2026-05-11 • via Nuitee
M
Merima • solo_traveller • ba
10
2026-05-09 • via Nuitee
V
Vivien • extended_group • hu
9
Calm and comfy, but breakfast to be improved!
Pros:

The staff was amazingly helpful and supportive with everything.

Cons:

The breakfast variety was not great, I was missing the "harder" coffees, and the vegetables and fruits were not fresh!!! Also, the restaurant (dinner) menu and food quality should be improved.

2026-05-08 • via Nuitee
_
_Q8969OO • Family
2
Lack of understanding and customer service ethos
Pros:

Dissatisfied with the customer service and booking policy. Hotel was unable to provide any satisfactory resolution to a complaint.

2026-05-07 • via Tripadvisor
N
Nicola • couple • hr
9
2026-05-05 • via Nuitee
M
Matijas00 • solo_traveller • hr
10
2026-05-05 • via Nuitee
N
Nikola • extended_group • rs
10
2026-05-04 • via Nuitee
D
Davor • couple • hr
8
2026-05-04 • via Nuitee
O
Ognjen • solo_traveller • hr
10
2026-05-04 • via Nuitee