DoubleTree by Hilton Zagreb

Hotels
Doubletree by Hilton
9 (4146 reviews)
Grada Vukovara 269a , Zagreb , hr

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness of rooms
Friendly and helpful staff
Great location
Comfortable beds
Cons:
Cold room temperatures
High prices for services
Limited food variety

Categories

Cleanliness
8.59
Specific sentiment from text regarding cleanliness issues in the room and shared facilities.
Service
9.56
Staff was nice and helpful, though there were delays at the reception.
Location
10
Excellent location, near tram and bus station.
Room Quality
9.1
Rooms are described as cozy and comfortable but had issues with heating.
Amenities
8.55
Amenities like spa are good, although noise issues were reported.
Value for Money
8.08
Concerns regarding costs and the value provided relative to high prices.
Food and Beverage
8.54
Breakfast received mixed reviews; some items were cold.
Overall Experience
9.59
Overall positive experience, with notable highlights in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:13

Property Description

Luxurious Accommodation
Experience elegance and comfort at DoubleTree by Hilton Zagreb, with beautifully decorated rooms and suites featuring floor-to-ceiling windows and modern amenities like LCD TVs and free WiFi. Relax in the indoor pool, Turkish bath, or Finnish sauna with stunning panoramic views.

Culinary Delights
Indulge in a culinary journey at Oxbo Grill Restaurant&Bar, offering a diverse menu of grilled meat and fish dishes. Start your day with a delicious breakfast spread and explore the vibrant shopping area within the Green Gold Complex just steps away.

Wellness and Convenience
Unwind with a variety of massages and beauty treatments at the spa, or stay active in the state-of-the-art fitness centre overlooking the city. With easy access to Zagreb's historic center and transportation hubs, DoubleTree by Hilton Zagreb is the perfect choice for business and leisure travelers alike.

Experience luxury and convenience at DoubleTree by Hilton Zagreb - book your stay now!

Important information:

Swimming pool: Closed from Mon, Jun 29, 2026 until Mon, Jun 29, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 28 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 4146 reviews
Cleanliness: 8.59
Service: 9.56
Location: 10
Room Quality: 9.1
Amenities: 8.55
Value for Money: 8.08
Food and Beverage: 8.54
Overall Experience: 9.59
N
Noemi solo_traveller hr
6
2026-07-03 via Nuitee
M
Mihael solo_traveller ch
9
2026-07-03 via Nuitee
M
Maria solo_traveller it
10
Pros:

La struttura bellissima e la pulizia accurata.

Cons:

La TV non funzionava. Poi è stata sistemata.

2026-07-03 via Nuitee
Z
Zaloa couple hr
10
Wonderful
Pros:

Friendly staff, great facilities. Very clean.

2026-07-03 via Nuitee
S
Suhaimi solo_traveller my
10
Wonderful stay
Pros:

Totally good hotel. This hotel have a halal food. I’m totally surprise during breakfast. They put halal sign in the food section. So for me as a muslim traveler, it magnificient.

Cons:

Nothing

2026-07-03 via Nuitee
Y
Yevhenii family_with_children ua
9
2026-07-03 via Nuitee
L
Livija extended_group hr
10
2026-07-03 via Nuitee
A
Ana solo_traveller hr
10
2026-07-02 via Nuitee
H
Hasema solo_traveller at
1
Sehr schlechts Essen
Pros:

Bett

Cons:

Das Essen war katastrophal. Tometencremesuppe hat nach geräuchertem Speck geschmeckt, obwohl sie vegetarisch war. Liegt wahrscheinlich daran, dass die Mascarpone, mit der die Suppe "verfeinert" wurde im Kühlschrank mit dem Speck gelagert wurde. Grießnockerlsuppe hat überhaupt keinen Geschmack gehabt. Der Lachs war innen komplett roh, genauso der Beef Burger. Obwohl wir uns sowohl im Restaurant als auch an der Rezeption beschwer hatten und wir eine Rückerstattung für das Essen verlangt haben, wurde uns nicht entgegen gekommen. Wir bekamen nur eine Mail Adresse, mit dem Hinweis, dass sich Beschwerden sowieso in 99 % der Fälle nichts bringen, an welche wir uns wenden sollen. Eine Rückerstattung wird es nicht geben, obwohl wir das Abendessen abbrechen mussten. Das Frühstück war leider auch nicht viel besser. Das Hotel verdient KEINE 5 Sterne!

2026-07-02 via Nuitee
D
DEJAN solo_traveller de
8
2026-06-30 via Nuitee
C
Colin couple gb
9
Great staff
Pros:

Excellent room.
The restaurant food and staff were fabulous.
Special thanks to Luka and Marko great service.

Cons:

Pool and spa unfortunately closed on Mondays and half Tuesday which were two of our three days but just unlucky for us.

2026-06-30 via Nuitee
G
Grzegorz family_with_children pl
7
Na jedna noc
Pros:

Czystość, obsługa

Cons:

Jakosc jedzenia

2026-06-29 via Nuitee
D
Dora family_with_children hr
10
2026-06-29 via Nuitee
I
Ivica solo_traveller nl
8
Pros:

We zijn hier al vaker geweest. Fijn zwembad en aardig personeel.

Cons:

Harde bedden. Ik vroeg om een topper en kreeg geen reactie terug dat deze er niet zijn.
Minibar in de kamers veel te duur.

2026-06-28 via Nuitee
P
PAul family_with_children ro
8
Pros:

Staff

Cons:

Room

2026-06-28 via Nuitee
S
Soufiane solo_traveller fr
10
2026-06-28 via Nuitee
M
Molly solo_traveller ie
10
Lovely hotel
Pros:

Rooms were very clean with staff who were very friendly.Restaurant downstairs had lovely food .

Cons:

Couldn’t find anything to improve

2026-06-28 via Nuitee
A
Aleksandra family_with_children de
10
Gut
Pros:

Sehr gut

Cons:

Der Swimmingpool war am nächsten Tag erst ab 10 Uhr offen, wir wollten früh morgens reingehen und haben uns drauf sehr gefreut. Leider war es kurzfristig nicht möglich.

2026-06-28 via Nuitee
K
Klaus solo_traveller at
9
2026-06-28 via Nuitee
N
nicola solo_traveller it
9
2026-06-27 via Nuitee