Best Western Hotel Mainz

Hotels
•
Best Western
8 (2220 reviews)
Wallstrasse 56 , Mainz , de

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Children allowed
Pets allowed

Facilities

Front desk (limited hours)
Fitness facilities (surcharge)
Internet access
Reception hall
Garage
Vegetarian menu options available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Terrace
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Review Highlights

Pros:
Friendly and attentive staff
Good breakfast options
Convenient location
Cons:
Cleanliness issues
Room quality can improve
Some amenities require upgrades

Categories

Cleanliness
7.46
Some reviews noted cleanliness issues, especially with sheets and overall room condition.
Service
8.93
Multiple reviews highlighted the friendliness and attentiveness of the staff.
Location
8.47
Guests appreciated the convenient location near main attractions.
Room Quality
7.42
Room size and basic amenities were generally acceptable, but some found the quality lacking.
Amenities
7.95
Facilities like the gym and breakfast were generally well-received.
Value for Money
7.91
Most guests felt that the hotel offered good value for the price.
Food and Beverage
7.96
Breakfast received praise, although some mentioned it could be improved.
Overall Experience
7.93
Overall, guests expressed a solid experience with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 05:16

Property Description

Luxurious Accommodation
Experience the charm of central Mainz at the Best Western Hotel Mainz. Tastefully furnished rooms and suites provide the perfect retreat after a day of exploring the historic city.

Exceptional Dining
Indulge in delicious Italian cuisine at Da Arnaldo Restaurant. Whether it's lunch or dinner, savor every bite of the exquisite dishes served.

Fitness and Relaxation
Stay active at the 24-hour gym or unwind at the Taubertsbergbad with its swimming pools and spa facilities. And during the summer, bask in the sun while enjoying a meal on one of the hotel's two terraces.

Ready to elevate your stay in Mainz? Book now at the Best Western Hotel Mainz and enjoy a perfect blend of comfort and convenience.

Important information:

Parking is available for EUR 2 per hour and EUR 12 per day.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2220 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
T
Terry • solo_traveller • gb
8
2026-06-12 • via Nuitee
L
Lisa • extended_group • de
8
2026-06-12 • via Nuitee
S
Stefan • solo_traveller • de
8
2026-06-11 • via Nuitee
C
Christiaan • solo_traveller • nl
6
Overpriced and depending on your room don't expect to sleep well.
Pros:

The rooms we're spacious and the beds were nice.
Their gym & breakfast are also pretty well equipped.
Friendly staff!

Cons:

After a juggle with my other room I had to switch rooms as the place was full (which turned out to be due to renovations but they didn't mention this)
(My original room was a queen, I got twins instead)
It's an old hotel, however I stayed in a renovated room. Despite that every conversation in the hallway is very audible. The strange layout of the hotel makes certain corridors passage ways to elevators, I got lucky as mine was one of those. This meant that I woke up a lot trying to get some sleep.
I had to use the loud A/C (which was a life saver in that regard), to filter out the noise to sleep.
On top of that, the curtains are not blacking out a lot of light, but if you wake up anyway that doesn't matter much...
I guess it was also my lucky streak that the renovations of the rooms around me started at 7am in the morning.
This place feels very overpriced for the basic value that you tend to expect from a brand such as Best Western.

2026-06-11 • via Nuitee
N
Nadine • solo_traveller • de
8
Pros:

Großes Zimmer, gutes Frühstück, kpstenpflichtiges Parkhaus direkt am Hotel. Sehr nettes Personal.

Cons:

Der Teppichboden im Zimmer ist definitiv ein no-go.

2026-06-10 • via Nuitee
B
Benoit • solo_traveller • fr
8
2026-06-09 • via Nuitee
Z
Zuzanna • solo_traveller • pl
8
Pros:

Very nice breakfast space, good breakfast, well slept, nice parking.

Cons:

I was awake by a group gathering next to a bus talking a lot. Window was broken. Corridors are very long and very narrow.

2026-06-08 • via Nuitee
T
Tanja • solo_traveller • de
6
2026-06-08 • via Nuitee
M
Maya • couple • de
10
2026-06-07 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-06-07 • via Nuitee
G
Gabriele • solo_traveller • de
6
Pros:

Es war ok; das Personal war sehr freundlich und hilfsbereit

Cons:

In die Jahre gekommenes Hotel, mit verschachtelten Gängen/Fluren. Sehr hellhörig! Leider keinen Kühlschrank im Zimmer.

2026-06-07 • via Nuitee
E
Emiliya • extended_group • bg
10
Чудесен
Pros:

Много удобно и уютно!

2026-06-06 • via Nuitee
C
Clarissa • couple • de
10
2026-06-04 • via Nuitee
C
Carolin • extended_group • de
7
2026-06-04 • via Nuitee
M
Matthias • solo_traveller • de
9
2026-06-03 • via Nuitee
H
Heimo • solo_traveller • at
7
2026-06-03 • via Nuitee
R
Richard • couple • de
10
Pros:

Tolle Aussicht über die Stadt und sehr nettes Personal

Cons:

Ein Hinweis, dass Zimmer 5xx nicht unbedingt in der 5. Etage ist wäre gut gewesen

2026-06-02 • via Nuitee
D
Dieter • solo_traveller • de
9
Pros:

Perfekte Abwicklung, sehr freundlicher Empfang und Service. Sehr gutes Frühstück.

2026-06-02 • via Nuitee
M
Mohamad Bayan • solo_traveller • de
2
Cons:

Liegt außerhalb des Stadtzentrums.
Die Standardzimmer befinden sich unterhalb des Erdgeschosses, in dem sich die Rezeption befindet – ganze vier Etagen tiefer.
Die Zimmeraufteilung wirkt merkwürdig.
Insgesamt eine schlechte Erfahrung.

2026-06-01 • via Nuitee
J
Judith • couple • de
9
2026-06-01 • via Nuitee