Best Western Hotel Mainz

Hotels
•
Best Western
8 (2268 reviews)
Wallstrasse 56 , Mainz , DE
+49 6131 30400

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
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Review Highlights

Pros:
Friendly, helpful staff and smooth check-in/out
Very good/excellent breakfast
Spacious, comfortable rooms and beds
Clean rooms and well maintained
On-site parking and convenient amenities (kettle, bathtub)
Cons:
Dated furniture and bathrooms needing renovation
Occasional musty/muffig smell in some rooms
No in-room fridge and bottled water charged
Some practical issues: old TVs, shower-in-bathtub awkwardness, pillow quality
A few guests found location less central than expected

Categories

Cleanliness
8.5
Multiple reviews explicitly note rooms were very clean and well kept, though a few mention a slightly musty/muffig smell in some rooms.
Service
9
Consistently praised: very friendly, competent and helpful staff, good check-in/out experiences and attentive service noted across reviews.
Location
8
Several guests mention a good/central location or proximity to the centre; a few guests expected closer proximity to the station or found it not fully central.
Room Quality
6.5
Mixed: many guests appreciated large, comfortable rooms and bathtubs, but several comments point to dated furniture, old TVs, uneven fittings and bathrooms in need of renovation.
Amenities
7.5
Breakfast, parking, kettles/tea-coffee facilities and gym availability are positives; some practical gaps noted (no fridge in rooms, bottled water charged).
Value for Money
7
Perceived as slightly pricier than average by some guests; extra charges (water) and restrictive check-in/out practices lowered perceived value for some reviewers.
Food and Beverage
9.5
Breakfast repeatedly described as very good/excellent and comprehensive; food & beverage offerings are a clear strong point.
Overall Experience
8
Overall stays are positive and many guests would return or recommend; a combination of excellent service and breakfast offsets issues with dated room fittings for the typical guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Luxurious Accommodation
Experience the charm of central Mainz at the Best Western Hotel Mainz. Tastefully furnished rooms and suites provide the perfect retreat after a day of exploring the historic city.

Exceptional Dining
Indulge in delicious Italian cuisine at Da Arnaldo Restaurant. Whether it's lunch or dinner, savor every bite of the exquisite dishes served.

Fitness and Relaxation
Stay active at the 24-hour gym or unwind at the Taubertsbergbad with its swimming pools and spa facilities. And during the summer, bask in the sun while enjoying a meal on one of the hotel's two terraces.

Ready to elevate your stay in Mainz? Book now at the Best Western Hotel Mainz and enjoy a perfect blend of comfort and convenience.

Important information:

Parking is available for EUR 2 per hour and EUR 12 per day.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Location

Guest Reviews

8
Based on 2268 reviews
Cleanliness: 8.5
Service: 9
Location: 8
Room Quality: 6.5
Amenities: 7.5
Value for Money: 7
Food and Beverage: 9.5
Overall Experience: 8
J
Jean Paul • couple • lu
9
Pros:

Chambres spacieuses

Cons:

mobilier vieux

2026-10-30 • via Nuitee
T
Tatiana • solo_traveller • md
10
2026-10-30 • via Nuitee
T
Tanja • family_with_children • de
9
2026-10-29 • via Nuitee
M
Martínez Sánchez • solo_traveller • de
10
2026-10-29 • via Nuitee
G
guido • couple • it
7
Per una notte nessun problema ma possono migliorare
Pros:

Camera spaziosa. Tutto Silenzioso.

Cons:

La struttura abbisogna di una rivisitazione camere e bagni.

2026-10-29 • via Nuitee
F
Frigga • solo_traveller • de
7
2026-10-29 • via Nuitee
S
SF • solo_traveller • de
7
Cons:

Room was smelling due to not used for a longer time.

2026-10-29 • via Nuitee
T
Tanja • family_with_children • de
9
2026-10-29 • via Nuitee
C
Catharina • family_with_children • de
9
2026-10-27 • via Nuitee
T
Thorsten • family_with_children • de
8
2026-10-27 • via Nuitee
V
veronique • extended_group • fr
8
Très bien
Pros:

Emplacement proche du centre

Cons:

Rien

2026-10-27 • via Nuitee
M
Matthias • solo_traveller • de
9
Gutes Hotel für Geschäftsreisen
Pros:

Ruhige Zimmer verfügbar. Sauber. Einkaufsmöglichkeiten fußläufig erreichbar. Ansonsten ein normales Hotel.

2026-10-27 • via Nuitee
M
Martin • solo_traveller • de
8
es war schön ,ich habe gut geschlafen
2026-10-26 • via Nuitee
A
Anja • family_with_children • de
9
2026-10-26 • via Nuitee
P
Petra • couple • de
8
Pros:

Nettes, kompetentes Personal. Guter Check-In und Check- out.
Alles hat funktioniert.
Bequemes Bett und einfache Lichtbedienung!

Cons:

Die Möbel sind zu klein und zierlich für das Zimmer. Wirkt unausgewogen.
In der Fahrstuhlbeschriftung könnte man das EG rot machen, sonst sucht man herum.
Dusche in der Badewanne... naja. War bei dieser Wanne unbequem.

2026-10-26 • via Nuitee
G
Gamal • solo_traveller • de
7
Practical
2026-10-26 • via Nuitee
P
Peter • family_with_children • de
9
Pros:

Frühstück

2026-10-24 • via Nuitee
C
Claudia • couple • de
8
2026-10-24 • via Nuitee
T
Tobias • solo_traveller • de
9
War zur Geschäftsreise, sehr angenehmer Aufenthalt
Pros:

Sehr freundliches Personal, gepflegte Zimmer, sehr gerne wieder

Cons:

—

2026-10-23 • via Nuitee
R
Reinhild • couple • de
10
Pros:

Sehr nettes Personal, großes geräumiges Zimmer, super sauber

2026-10-22 • via Nuitee