Hotel Victoria

Hotels
9.1 (909 reviews)
Calle Larga 6-93 y Presidente Antonio Borrero , Cuenca , EC

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Beautiful decor
Cons:
Room was too hot
Cleaning issues
Some rooms small

Categories

Cleanliness
8.36
Some reviews mentioned issues with cleaning.
Service
9.83
Several reviews praised the service and the staff's friendliness.
Location
9.37
Numerous reviews highlighted the excellent location of the hotel.
Room Quality
8.32
Mixed sentiments about room quality; some rooms were described as too hot or small.
Amenities
8.85
Standard amenities for the hotel category, with some positive mentions about the atmosphere.
Value for Money
9.31
Most guests felt they received good value considering the amenities and service.
Food and Beverage
9.36
Many guests enjoyed the breakfast and dining atmosphere.
Overall Experience
9.43
Overall positive experiences based on many favorable reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:07

Property Description

Garden Views and Free WiFi
Hotel Victoria, nestled in a charming house, offers a serene escape with garden views and city panoramas from private balconies. Enjoy the convenience of free WiFi in bright rooms with stylish furnishings and modern amenities.

Delicious Dining Options
Start your day with a complimentary American breakfast featuring a variety of fresh items. Indulge in local dishes at the on-site restaurant, El Jardin, and sip on cocktails at the bar. Welcome drinks await, making your stay even more delightful.

Relaxation and Convenience
Unwind in the garden oasis or the lobby adorned with antique decor. With the Remigio Crespo Museum nearby and the Old Cathedral a short stroll away, Hotel Victoria blends relaxation with easy access to local attractions.

Book now for a memorable stay at Hotel Victoria in Cuenca!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUE

Location

Guest Reviews

9.1
Based on 909 reviews
Cleanliness: 8.36
Service: 9.83
Location: 9.37
Room Quality: 8.32
Amenities: 8.85
Value for Money: 9.31
Food and Beverage: 9.36
Overall Experience: 9.43
F
FRANCISCO • solo_traveller • ec
6
Pros:

Limpieza y ubicación

Cons:

Quise contratar un late Check Out y me dijeron que no porque la iban a vender pasé más de una hora en el lobby y no llegó nadie.

2026-10-31 • via Nuitee
J
James • solo_traveller • co
10
Pros:

Las instalaciones son muy agradables, en un espacio antiguo, con un servicio sobresaliente. Muy satisfecho.

2026-10-29 • via Nuitee
M
Maria • couple • ec
8
Excelente ubicación
Pros:

Ubicación

Cons:

Me dieron una habitación que olía a retos a desagüe y muy atentos los de recepción

2026-10-29 • via Nuitee
M
Magdalena • couple • ar
7
Pros:

Muy buena la ubicación

Cons:

Muy oscura la habitación y sobre cargada de muebles

2026-10-28 • via Nuitee
V
Venegas Espinosa • solo_traveller • ec
4
Pros:

La infraestructura

Cons:

Me cambiaron arbitrariamente de habitación.
Mi habitación estaba al lado de una máquina que sonaba y debajo del área de restaurante por lo que no pude descansar porque había muchísimo ruido, En el desayuno había un cabello en mi granola, lo devolví

2026-10-27 • via Nuitee
E
Edurne • solo_traveller • ec
2
2026-10-24 • via Nuitee
V
Vivian • solo_traveller • us
10
Wonderful place to stay in Cuenca. Amazing location near restaurants and historic center yet an oasis of calm, quiet and
Pros:

Quiet, friendly, elegant. Amazing location

Cons:

could be better access to outlets for charging devices. Made it work by unplugging TV.

2026-10-24 • via Nuitee
A
Alberto • couple • pe
4
El centro de Cuenca ya no es lo mismo
Pros:

La ubicación, el desayuno, el personal.

Cons:

El ascensor malogrado, habitación estrecha, bulla durante la noche.

2026-10-19 • via Nuitee
V
V • solo_traveller • ec
9
Excelente ubicación
Pros:

Las habitaciones limpias

Cons:

Había una garrapata

2026-10-15 • via Nuitee
L
Laleshka Nayarit • solo_traveller • ec
10
Pros:

Acogedor

2026-10-10 • via Nuitee
J
Jorge • solo_traveller • ec
9
2026-10-08 • via Nuitee
P
Pablo • couple • ec
8
2026-10-08 • via Nuitee
F
Fernanda Aracelly • solo_traveller • ec
10
2026-09-20 • via Nuitee
D
Daniela • solo_traveller • ec
9
Buena
Pros:

La ubicación

Cons:

Mi habitación no tenía vista a ningún lado fue lo único malo

2026-09-17 • via Nuitee
I
Irene Macias • solo_traveller • ec
10
Gran hotel, siempre llegamos
Pros:

TODO

2026-09-17 • via Nuitee
V
Vega • solo_traveller • ec
9
2026-09-17 • via Nuitee
L
Luly • family_with_children • ec
9
2026-09-16 • via Nuitee
M
Martin • solo_traveller • ec
10
2026-09-16 • via Nuitee
W
Weisson de Ledergerber • family_with_children • ec
8
Pros:

Ubicación pero un poco incómodo para sacar el equipaje

2026-09-14 • via Nuitee
J
Jorge A • solo_traveller • ec
10
Pros:

Desayuno

2026-09-14 • via Nuitee