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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Family rooms
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Luggage storage
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Safety deposit box
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Tour desk
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Outdoor furniture
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Fruits
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Shallow end
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Health or beauty spa nearby
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Tropical Paradise Setting
Hotel La Aldea del Halach Huinic is nestled in lush tropical gardens, right at the doorstep of Palenque National Park, providing a serene escape just 2 km from Palenque centre.
Charming Rustic Rooms
The air-conditioned rooms with wooden beams and private balconies offer a cozy retreat after a day of exploration. The private bathrooms with showers ensure comfort during your stay.
Tranquil Dining Experience
Indulge in a delightful dining experience at the hotel's restaurant, surrounded by the calming ambiance of the tropical surroundings. Savor a drink or a meal while immersing yourself in the beauty of nature.
Book your stay now at Hotel La Aldea del Halach Huinic for an unforgettable tropical getaway amidst the wonders of Palenque National Park.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
La limpieza de la habitacion, el concepto y la ubicacion
La alberca, falta limpieza, el piso de la alberca enlamado en zonas y el aire aco dicionado no funcionaba correctamente
La vista
Los mangos tirados se pudren y huelen feo, no los recogen.
Las habitaciones están dentro de la naturaleza, la alberca bastante amplia y limpia, el personal muy amable y las habitaciones amplias y cómodas
L’hôtel est bien situé, les bungalows sont spacieux et la piscine très bien.
Le personnel a l’accueil et au restaurant étaient très sympathique.
Nous avons pris un massage relaxant mais il n’était pas vraiment relaxant. La masseuse n’était pas agréable, elle montrait clairement qu’elle n’avait pas envie. Ses gestes étaient trop rapide et pas assez précis
Nice large clean room, comfy bed, huge pool, nice well maintained gardens. Staff were friendly. Restaurant was okay. Small store at reception for snacks and basic supplies. Easy cab ride into town or to the ruins. Room was a little tired but overall it's a nice relaxing hotel.
Restaurant was closed on two of our nights, but admittedly it was low season and there were few guests. There are restaurants within walking distance and it's an easy and cheap cab ride into town.
La ubicación
El mantenimiento de la alberca
Food quality needs to be improved. Some of the Restaurant workers need more training. Hotel grounds very beautiful.
Pool needs more attention. More umbrellas, cleaner water, new deck chairs.
Excelente servicio del Personal, habitaciones confortables
Todo muy Bien
The hotel setting is wonderful, and the rooms are enormous. The pool was lovely and quiet. The shower was great and had hot water, AC worked well. Housekeeping is daily and cleanliness was very good. The restaurant was fine when I used it. The hotel also offers tours and massages, which is convenient. Location is a great in between the ruins and town, a colectivo can be easily hauled in both directions. There are other restaurants nearby as well!
Overall, I enjoyed my stay.
Service could honestly have been better in a few areas - I had a massage, and while the quality of the massage itself was fine, the therapist was quite unfriendly and didn't seem to care or notice when I almost fainted afterwards. Regardless of my health - the spa rooms were very cold, both in temperature and feel. Didn't feel that relaxing at all! While suffering from heat exhaustion I had to walk down to the restaurant to get water because I couldn't get in touch easily with reception - this could be helped by having an interphone in the rooms, especially with such a sprawling hotel.
I would also strongly recommend equipping the rooms with kettles/coffee making equipment. There's certainly plenty of space for them! For a hotel of this calibre, this is an expected feature. When the restaurant was unexpectedly closed for maintenance for a day (which is understandable), one had no way of procuring a beverage on site (no mini bar, no teas or coffee). This should be addressed.
Me gustó que es de fácil acceso aunque no lleves carro, está cerca de la zona arqueológica y del centro. Las instalaciones son muy bonitas
Para pedir bebidas en la alberca tuvimos que subir al restaurante, no había personal dando rondas por la zona para acceder más fácil al servicio
El restaurante muy tranquilo y muy rico
Nada
Lugar lleno de naturaleza
No hay tele en la habitación
El entorno es genial, ideal para desconectarse de la ciudad
la alberca
todo excelente, pero si nos queremos ver exigentes, la secadora de cabello no servia
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