Holiday Inn Express Utrecht - Papendorp by IHG

Hotels
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Holiday Inn Express
8.6 (6270 reviews)
Van Deventerlaan 10 , Utrecht , nl
+31207979197

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Limited dining options nearby
Temperature control issues

Categories

Cleanliness
8.2
Several reviews noted cleanliness positively, but there were mentions of problems with the TV and cold room temperatures.
Service
9.2
Consistently praised for friendliness and helpfulness of the staff across multiple reviews.
Location
8.2
Reviews indicated the hotel is in a business area with limited dining options nearby, impacting guest experience.
Room Quality
8.7
Most guests appreciated the modernity of the rooms but noted issues with temperature control and minor TV problems.
Amenities
8.7
Standard amenities were available, but specific requests like extra heating lacked timely response.
Value for Money
8.8
Good value indicated by comments about pricing in relation to service and amenities.
Food and Beverage
8.2
Food quality variability noted; some guests liked the breakfast while others found it lacking in variety.
Overall Experience
8.8
Overall, guests felt positive about their stay, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:30

Property Description

Convenient Location in Utrecht's Business District
Holiday Inn Express in Utrecht offers a comfortable stay with individually controlled heating and free breakfast options including continental, vegetarian, and gluten-free. Enjoy the convenience of free WiFi and a 24-hour front desk in this non-smoking property located just 4.6 km from Conference Center Domstad.

Modern Amenities and Services
Experience a restful stay in rooms equipped with a desk, flat-screen TV, and private bathroom. Guests can also make use of the wardrobe, kettle, and complimentary bed linen and towels. Take advantage of the business centre and bike hire services for a productive and leisurely visit.

Explore Nearby Attractions
Located near popular venues like TivoliVredenburg and Conference Center Vredenburg, our hotel is the perfect base for your Utrecht adventures. With Schiphol Airport just 39 km away, book your stay at Holiday Inn Express Utrecht - Papendorp today for a seamless travel experience.

Important information:

Please note that children's cots are only available upon request.

Credit cardholder must match guest name or provide authorization.

The hotel will take authorization in the credit card and the amount will be released within 14 days.

The a la carte restaurant will be temporarily closed between 30th August - 13th September due to holidays of our chef. We still serve delicious pizzas at our bar all week.

The a la carte restaurant will be temporarily closed between 21st to 31st December due to holidays of our chef. We still serve delicious pizzas at our bar all week.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 17.50 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 6270 reviews
Cleanliness: 8.2
Service: 9.2
Location: 8.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.8
Food and Beverage: 8.2
Overall Experience: 8.8
T
Tanja • couple • de
8
2026-07-04 • via Nuitee
A
Andreas • solo_traveller • de
8
Pros:

Die Nähe zur Stadt. Kurze Wege mit dem E-Bike

Cons:

Die Unterstellmöglichkeit für die E-Bikes ist zwar überdacht aber nicht Regendicht.

2026-07-04 • via Nuitee
K
Kuperus • solo_traveller • nl
9
Pros:

De locatie is top
Net buiten de stad maar met de bus binnen 10 min in het centrum

Kamers en sanitair mooi schoon

Ontbijt was goed, genoeg keuze.

Cons:

Geen tegenvallers.

2026-07-04 • via Nuitee
F
Fortuin • solo_traveller • nl
7
Pros:

alles prima grote kamer

Cons:

de locatie

2026-07-04 • via Nuitee
B
Belloni • solo_traveller • it
8
2026-07-04 • via Nuitee
C
coombs • solo_traveller • nl
6
Goeie basic hotel
Pros:

Gewoon goed hotel de basics zijn goed. Dus bedden, tv, douche, ontbijt. Personeel vriendelijk/aanspreekbaar.

Cons:

Zoals ik zei basics zijn goed, maar gaat ook niet veel verder dan dat. Jammer dat er geen koelkast in zit, airco kreeg ik niet aan de praat. Ontbijt niet veel variatie

2026-07-04 • via Nuitee
C
Cathelijne • solo_traveller • be
6
Best OK
Pros:

Nette ruime kamer. Prima bed, prima badkamer. Goede bedden.

Cons:

Je hoort de mensen praten in de aanpalende kamers. Het ontbijt is matig. Prefab roerei en limonade inplaats van sinaasappelsap. De gerechten uit het restaurant zijn een soort opwarmmaaltijden, niet slecht, maar echt overprijst. Dure parkeerplek.

2026-07-03 • via Nuitee
S
Suzanne • couple • nl
7
2026-07-02 • via Nuitee
S
Sam • couple • nl
1
2026-07-02 • via Nuitee
B
Burak • couple • tr
10
2026-07-02 • via Nuitee
M
Maija • couple • fi
9
2026-07-02 • via Nuitee
R
Romaine • solo_traveller • nl
10
Pros:

Beautiful absolutely stunning

Cons:

The room was really hot

2026-07-01 • via Nuitee
A
Aulfes • solo_traveller • de
8
Pros:

Das Perspnal war sehr aufmerksam u d freundlich.

Cons:

Das Frühstück hat Entwicklungspotential

2026-07-01 • via Nuitee
C
Clara • extended_group • de
8
2026-07-01 • via Nuitee
J
Jonas Hagen • couple • dk
10
2026-07-01 • via Nuitee
L
Louis • solo_traveller • ca
7
Pros:

Le personnel à la réception et à la cafétéria. La propreté de la propriété.

Cons:

L'absence de climatisation ou au minimum d' un ventilateur. Il faudrait 39 degrés dans la chambre. Heureusement on a réussi à nous trouver une autre chambre un peu moins chaude

2026-06-30 • via Nuitee
C
Charif • couple • nl
1
2026-06-30 • via Nuitee
G
Giedrius • solo_traveller • lt
9
2026-06-30 • via Nuitee
H
Heilmeier • solo_traveller • de
8
Pros:

Schönes Hotel mit guter Verkehrsanbindung (Bus) nach Utrecht.

Cons:

Leider konnte man die Klimaanlage nicht ausschalten

2026-06-29 • via Nuitee
U
Ute • family_with_children • de
8
2026-06-29 • via Nuitee