Holiday Inn Express Utrecht - Papendorp by IHG

Hotels
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Holiday Inn Express
8.6 (6339 reviews)
Van Deventerlaan 10 , Utrecht , nl
+31 20 797 9197

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Limited dining options nearby
Temperature control issues

Categories

Cleanliness
8.2
Several reviews noted cleanliness positively, but there were mentions of problems with the TV and cold room temperatures.
Service
9.2
Consistently praised for friendliness and helpfulness of the staff across multiple reviews.
Location
8.2
Reviews indicated the hotel is in a business area with limited dining options nearby, impacting guest experience.
Room Quality
8.7
Most guests appreciated the modernity of the rooms but noted issues with temperature control and minor TV problems.
Amenities
8.7
Standard amenities were available, but specific requests like extra heating lacked timely response.
Value for Money
8.8
Good value indicated by comments about pricing in relation to service and amenities.
Food and Beverage
8.2
Food quality variability noted; some guests liked the breakfast while others found it lacking in variety.
Overall Experience
8.8
Overall, guests felt positive about their stay, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:30

Property Description

Convenient Location in Utrecht's Business District
Holiday Inn Express in Utrecht offers a comfortable stay with individually controlled heating and free breakfast options including continental, vegetarian, and gluten-free. Enjoy the convenience of free WiFi and a 24-hour front desk in this non-smoking property located just 4.6 km from Conference Center Domstad.

Modern Amenities and Services
Experience a restful stay in rooms equipped with a desk, flat-screen TV, and private bathroom. Guests can also make use of the wardrobe, kettle, and complimentary bed linen and towels. Take advantage of the business centre and bike hire services for a productive and leisurely visit.

Explore Nearby Attractions
Located near popular venues like TivoliVredenburg and Conference Center Vredenburg, our hotel is the perfect base for your Utrecht adventures. With Schiphol Airport just 39 km away, book your stay at Holiday Inn Express Utrecht - Papendorp today for a seamless travel experience.

Important information:

Please note that children's cots are only available upon request.

Credit cardholder must match guest name or provide authorization.

The hotel will take authorization in the credit card and the amount will be released within 14 days.

The a la carte restaurant will be temporarily closed between 30th August - 13th September due to holidays of our chef. We still serve delicious pizzas at our bar all week.

The a la carte restaurant will be temporarily closed between 21st to 31st December due to holidays of our chef. We still serve delicious pizzas at our bar all week.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 17.50 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 6339 reviews
Cleanliness: 8.2
Service: 9.2
Location: 8.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.8
Food and Beverage: 8.2
Overall Experience: 8.8
S
Sabine • solo_traveller • be
8
Pros:

Heel vriendelijk personeel, super netjes en mooie kamers

Cons:

Het ontbijt, was echt een heel basic ontbijt

2026-07-26 • via Nuitee
R
Rafael • solo_traveller • es
10
Pros:

El desayuno está perfecto

Cons:

Pocas plazas para dejar la bici bajo llave (en un sitio habilitado techado).

2026-07-25 • via Nuitee
K
Katalin • couple • hu
10
2026-07-25 • via Nuitee
Y
Yelyzaveta • solo_traveller • ua
10
2026-07-25 • via Nuitee
N
Nizar • couple • fr
10
2026-07-25 • via Nuitee
G
Gwen • extended_group • be
8
Zeer rustig en toch niet gek veraf van de stad
Pros:

Basis continentaal ontbijt, goede service van het personeel qua afruim

Cons:

Iets meer zitruimte

2026-07-25 • via Nuitee
K
Kannegieter • solo_traveller • nl
8
Prima doorreis hotel.
Pros:

Keurig ontvangst en een nette kamer.

Cons:

De kussens waren niet fijn en voor een betaald parkeren bij het hotel op goed geluk moeten parkeren op een (ander)bedrijfsparkeerplaats parkeren omdat alles vol was was wat jammer, maar misschien gebruikelijk.

2026-07-25 • via Nuitee
H
Haneklaus • solo_traveller • de
8
2026-07-25 • via Nuitee
S
Simona • couple • sk
10
Prijemny cestovateľský hotel
Pros:

Nové izby, chutne a bohaté ranajky

2026-07-25 • via Nuitee
O
Olda • solo_traveller • cz
9
2026-07-25 • via Nuitee
M
Mahesh • solo_traveller • np
9
2026-07-25 • via Nuitee
R
Rüdiger • couple • de
8
Günstiges, sauberes Hotel ideal für die Durchreise…
Pros:

Es ist ein einfaches aber sauberes Hotel mit sehr netten Personal.

Cons:

Das Frühstück ist geschmacklich eher bescheiden und aus der Dusche kam sehr wenig Wasser, so dass die Dusche sehr lange dauert.

2026-07-25 • via Nuitee
R
Roland • couple • nl
7
2026-07-25 • via Nuitee
M
Milou • solo_traveller • nl
9
Pros:

Vriendelijk personeel, ruime kamer, goed bed, netjes, lekker ontbijt.

Cons:

Beetje gehorig

2026-07-25 • via Nuitee
H
Hanspeter • couple • it
9
2026-07-25 • via Nuitee
K
Kluck • solo_traveller • de
6
Hotel besser nur für die Durchreise.
Pros:

Lage des Hotels.

Cons:

Anonymes Hotel.
Im Flur hat es gestunken.
Das Zimmer war sehr hellhörig.

2026-07-24 • via Nuitee
J
José • solo_traveller • es
7
2026-07-24 • via Nuitee
C
Carina • extended_group • at
8
Pros:

Easy parking, small gym, quiet at night, good breakfast

Cons:

One of the rooms was quite cold at night because there was a strong draft from the ventilation, and we couldn’t turn it off.

2026-07-24 • via Nuitee
R
Roswitha • couple • de
9
2026-07-24 • via Nuitee
D
Dominique • solo_traveller • de
6
2026-07-24 • via Nuitee