Holiday Inn Express Utrecht - Papendorp by IHG

Hotels
•
Holiday Inn Express
8.6 (6654 reviews)
Van Deventerlaan 10 , Utrecht , nl
+31 20 797 9197

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Limited dining options nearby
Temperature control issues

Categories

Cleanliness
8.2
Several reviews noted cleanliness positively, but there were mentions of problems with the TV and cold room temperatures.
Service
9.2
Consistently praised for friendliness and helpfulness of the staff across multiple reviews.
Location
8.2
Reviews indicated the hotel is in a business area with limited dining options nearby, impacting guest experience.
Room Quality
8.7
Most guests appreciated the modernity of the rooms but noted issues with temperature control and minor TV problems.
Amenities
8.7
Standard amenities were available, but specific requests like extra heating lacked timely response.
Value for Money
8.8
Good value indicated by comments about pricing in relation to service and amenities.
Food and Beverage
8.2
Food quality variability noted; some guests liked the breakfast while others found it lacking in variety.
Overall Experience
8.8
Overall, guests felt positive about their stay, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:30

Property Description

Convenient Location in Utrecht's Business District
Holiday Inn Express in Utrecht offers a comfortable stay with individually controlled heating and free breakfast options including continental, vegetarian, and gluten-free. Enjoy the convenience of free WiFi and a 24-hour front desk in this non-smoking property located just 4.6 km from Conference Center Domstad.

Modern Amenities and Services
Experience a restful stay in rooms equipped with a desk, flat-screen TV, and private bathroom. Guests can also make use of the wardrobe, kettle, and complimentary bed linen and towels. Take advantage of the business centre and bike hire services for a productive and leisurely visit.

Explore Nearby Attractions
Located near popular venues like TivoliVredenburg and Conference Center Vredenburg, our hotel is the perfect base for your Utrecht adventures. With Schiphol Airport just 39 km away, book your stay at Holiday Inn Express Utrecht - Papendorp today for a seamless travel experience.

Important information:

Please note that children's cots are only available upon request.

Credit cardholder must match guest name or provide authorization.

The hotel will take authorization in the credit card and the amount will be released within 14 days.

The a la carte restaurant will be temporarily closed between 30th August - 13th September due to holidays of our chef. We still serve delicious pizzas at our bar all week.

The a la carte restaurant will be temporarily closed between 21st to 31st December due to holidays of our chef. We still serve delicious pizzas at our bar all week.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.6
Based on 6654 reviews
Cleanliness: 8.2
Service: 9.2
Location: 8.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.8
Food and Beverage: 8.2
Overall Experience: 8.8
Y
YL • solo_traveller • fr
8
Pros:

Personnel accueillant, rien à signaler sur les installations qui sont d un bon niveau de qualité, petit déjeuner copieux.

Cons:

Le parking trop cher pour un hôtel de périphérie.

2026-09-05 • via Nuitee
S
S. • family_with_children • nl
8
…
Pros:

…

Cons:

…

2026-09-05 • via Nuitee
T
Toussaint • solo_traveller • be
9
2026-09-05 • via Nuitee
W
Werner • couple • de
9
2026-09-05 • via Nuitee
C
Christian • couple • de
10
Ruhiges, helles Zimmer, guter Service, freundliches Personal
Pros:

Sehr ruhig, gute Verkehrsanbindung in die City von Utrecht

Cons:

—-

2026-09-05 • via Nuitee
I
Ioannis • couple • cy
8
2026-09-05 • via Nuitee
J
Jörg • couple • de
6
2026-09-05 • via Nuitee
D
Delene • solo_traveller • za
8
2026-09-05 • via Nuitee
F
Franka • couple • de
6
Für eine Nacht oke
Pros:

Schöne Zimmer

Cons:

Das Frühstück war leider sehr sparsam und nicht besonders sättigend. Mehr Vegetarische Auswahl und Frische Produkte fehlen.

2026-09-05 • via Nuitee
C
Christian • couple • de
8
Hal für uns gut gepasst.
Pros:

Alles unkompliziert und ok. Hat gut geklappt.

Ideal war auch der Parkplatz des Hotels mit Verbindung zu Mobypark.

Cons:

Klimaanlage war bei hoher Außentemperatur zu kalt eingestellt. Konnte das auf dem Zimmer nicht ändern.

2026-09-04 • via Nuitee
B
Bianca • couple • de
7
Gut für die Durchreise.
Pros:

Das Frühstück bot eine große Vielfalt. Das Beef-Stew am Abend war hervorragend. Die Mitarbeiterinnen an der Rezeption waren äusserst zuvorkommend (Sprache: Englisch, Holländisch)

Cons:

Die Parkplätze sind sehr eng. Die Zufahrt ist etwas verwirrend, da an der Einfahrt nicht zu erkennen war, wie die Schranke aufgeht. Und man muss erst durchfahren, um zur Rezeption zu kommen.
Der "frische" grüne Salat am Frühstücksbuffet war bereits veraltet und braun. Der Restaurantbereich wurde von der Rezeption mitbedient. Wir konnten bestellen und essen. Es kam niemand ein 2. Mal für weitere Wünsche.
Der Hotelbereich und die Zimmer waren viel zu kalt (Ende August). Die Klimaanlage hat nicht gut funktioniert.

2026-09-04 • via Nuitee
J
Jose Astacio • couple • do
9
2026-09-03 • via Nuitee
İlayda • couple • tr
7
Pros:

Tesisin konumu gayet iyiydi, ulaşım kolaydı. Otobüsle 10 dakika içerisinde merkeze inmek mümkün. Başta Murat Bey olmak üzere çalışanlar çok saygılı ve yardımseverdi.

Cons:

Merkezi soğutma sistemi yüzünden odalar çok soğuktu. +/-3 derece oynama yapılabiliyor. Hastalandık soğuktan. Dışarısı 21 dereceyken odanın maksimum 19.8 derece olması kabul edilemez, her müşteri soğuk sevecek diye bir kaide yok. Bu sistemin düzeltilmesi şart.

2026-09-03 • via Nuitee
F
freyssinet • solo_traveller • fr
9
2026-09-02 • via Nuitee
T
Tina • couple • mk
6
Cons:

You can protect the smoking area from rain

2026-09-02 • via Nuitee
M
Monika • solo_traveller • de
8
2026-09-02 • via Nuitee
S
Stephan • solo_traveller • de
8
Angenehme Übernachtung in Utrecht
Pros:

-/-

Cons:

-/-

2026-09-02 • via Nuitee
E
Esperanza • solo_traveller • es
9
Pros:

Nos atendieron en español, el personal muy atento.
Aunque no es céntrico, hay cerca parada de bus y te lleva al centro en 15'.

2026-09-01 • via Nuitee
G
Gabriela • solo_traveller • de
7
Pros:

Es war wieder Erwarten sehr ruhig.
Kurzer Weg zu den öffentlichen Verkehrsmitteln.
Gutes Frühstück.
Relativ großes Zimmer.
Super Parkplatz für dascAuto.
Würde ich weiter empfehlen....

2026-09-01 • via Nuitee
A
Antonina • solo_traveller • nl
7
2026-09-01 • via Nuitee