Holiday Inn Express Utrecht - Papendorp by IHG

Hotels
•
Holiday Inn Express
8.6 (6654 reviews)
Van Deventerlaan 10 , Utrecht , NL
+31 20 797 9197

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Limited dining options nearby
Temperature control issues

Categories

Cleanliness
8.2
Several reviews noted cleanliness positively, but there were mentions of problems with the TV and cold room temperatures.
Service
9.2
Consistently praised for friendliness and helpfulness of the staff across multiple reviews.
Location
8.2
Reviews indicated the hotel is in a business area with limited dining options nearby, impacting guest experience.
Room Quality
8.7
Most guests appreciated the modernity of the rooms but noted issues with temperature control and minor TV problems.
Amenities
8.7
Standard amenities were available, but specific requests like extra heating lacked timely response.
Value for Money
8.8
Good value indicated by comments about pricing in relation to service and amenities.
Food and Beverage
8.2
Food quality variability noted; some guests liked the breakfast while others found it lacking in variety.
Overall Experience
8.8
Overall, guests felt positive about their stay, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:30

Property Description

Convenient Location in Utrecht's Business District
Holiday Inn Express in Utrecht offers a comfortable stay with individually controlled heating and free breakfast options including continental, vegetarian, and gluten-free. Enjoy the convenience of free WiFi and a 24-hour front desk in this non-smoking property located just 4.6 km from Conference Center Domstad.

Modern Amenities and Services
Experience a restful stay in rooms equipped with a desk, flat-screen TV, and private bathroom. Guests can also make use of the wardrobe, kettle, and complimentary bed linen and towels. Take advantage of the business centre and bike hire services for a productive and leisurely visit.

Explore Nearby Attractions
Located near popular venues like TivoliVredenburg and Conference Center Vredenburg, our hotel is the perfect base for your Utrecht adventures. With Schiphol Airport just 39 km away, book your stay at Holiday Inn Express Utrecht - Papendorp today for a seamless travel experience.

Important information:

Please note that children's cots are only available upon request.

Credit cardholder must match guest name or provide authorization.

The hotel will take authorization in the credit card and the amount will be released within 14 days.

The a la carte restaurant will be temporarily closed between 30th August - 13th September due to holidays of our chef. We still serve delicious pizzas at our bar all week.

The a la carte restaurant will be temporarily closed between 21st to 31st December due to holidays of our chef. We still serve delicious pizzas at our bar all week.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.6
Based on 6654 reviews
Cleanliness: 8.2
Service: 9.2
Location: 8.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.8
Food and Beverage: 8.2
Overall Experience: 8.8
P
Pascal • solo_traveller • fr
9
Pros:

Très proche ligne de bus pour rejoindre le centre ville d' UTRECHT.
Chambre spacieuse

2026-09-19 • via Nuitee
T
Teus • solo_traveller • nl
9
2026-09-18 • via Nuitee
D
Danny • couple • nl
7
Pros:

Ontbijt was oké evenals personeel

Cons:

De matras was erg hard en voelde de veren

2026-09-17 • via Nuitee
S
Steffen • solo_traveller • de
7
2026-09-17 • via Nuitee
D
Daniel • couple • nl
10
2026-09-17 • via Nuitee
R
Rhiannon • solo_traveller • gb
8
Great value for money and nice breakfast
Pros:

The hotel is lovely and clean with bus stops right outside which makes it easy to explore. The breakfast is also great for setting you up for the day!

Cons:

The bed is a little hard

2026-09-17 • via Nuitee
D
Danica • solo_traveller • es
5
Pros:

The staff were friendly and comfortable bed

Cons:

The bathroom smelt awful. Also the phone was not clean. I could hear the neighbour rooms!

2026-09-17 • via Nuitee
S
Sandra • family_with_children • de
9
2026-09-16 • via Nuitee
T
THEODORA • family_with_children • gr
8
Pros:

Really comfort room and a variety of food options for breakfast.

2026-09-16 • via Nuitee
N
Noah • extended_group • nl
8
Prima voor een weekendje weg
Pros:

Prima hotel voor een kort verblijf. Kwaliteit van de kamer en ontbijt was prima en het centrum was snel bereikbaar met de bus of lime huurfietsen die in de buurt stonden

Cons:

Je kan je elektrische auto nergens opladen, ook niet in de buurt. Alle laders zijn op bedrijven terreinen.

2026-09-16 • via Nuitee
D
DDario78 • solo_traveller • it
7
Pros:

Camera bella e comodo con i mezzi pubblici. Buona colazione

Cons:

Climatizzatore impostato a 19 gradi senza possibilità di spegnerlo. Davvero fastidioso.

2026-09-16 • via Nuitee
J
Jeroen Moleman • solo_traveller • es
8
2026-09-16 • via Nuitee
P
Peter • couple • de
8
2026-09-15 • via Nuitee
O
Omid • solo_traveller • nl
6
2026-09-15 • via Nuitee
I
Isa • extended_group • nl
8
Prima
Pros:

Schone en nette kamers

Cons:

€20 extra voor parkeerkosten.

2026-09-14 • via Nuitee
P
Paulo Bouzas • solo_traveller • br
7
Boa Estadia
Pros:

Tamanho do quarto
Café da manhã
Ponto de ônibus próximo

Cons:

Ar condicionado
Localização longe do centro
Iluminação fraca no quarto

2026-09-14 • via Nuitee
I
Irene • solo_traveller • be
9
2026-09-14 • via Nuitee
T
Thomas • extended_group • de
9
2026-09-14 • via Nuitee
S
S. • couple • nl
7
Prima maar prijzig.
Pros:

Prima kamer. Goede badkamer.
Vlakbij bushalte richting Utrecht Centraal

Cons:

Parkeerkosten van €20,- per nacht is wel echt prijzig voor een hotel op een bedrijvenpark.

2026-09-13 • via Nuitee
D
David • solo_traveller • nl
8
Prettig verblijf en voor herhaling vatbaar.
Pros:

Hygiënische badkamer en schone kamer.

Cons:

Ontbijt had wat meer variatie mogen hebben. En €6,50 voor een Redbull is gewoon schandalig!!

2026-09-13 • via Nuitee