Al Ghufran Safwah Hotel Makkah

Hotels
9.2 (8708 reviews)
Abraj Al Safwah Near King Abdul Aziz Gate, Al Ajyad Street , Makkah , SA

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service and friendly staff
Very close to the Haram
Clean and well-maintained rooms
Comfortable beds reported by many
Organized restaurant with varied food
Fast check-in and helpful reception
Cons:
Some in-room facilities and bathrooms feel old and need renovation
Building/tower described as generally old by some guests
No on-site massage/wellness options
Double bed reported to cause back discomfort for one guest
Ride-hailing (Uber) may have difficulty reaching the hotel entrance due to road closures

Categories

Cleanliness
9.3
Multiple reviews praise the hotel's cleanliness and attention to detail; guests repeatedly note well-maintained and clean rooms.
Service
9.8
Consistently excellent service reported — fast check-in, very helpful and courteous staff with specific praise for reception and named employees.
Location
9.9
Frequent positive mentions of being very close to the Haram and easy access to the holy site; location is a standout feature.
Room Quality
8.2
Mixed comments: rooms are spacious but several guests mention dated in-room facilities and bathrooms needing renovation; bed comfort reports vary.
Amenities
8.5
Basic amenities are present and generally acceptable, but guests noted lack of wellness options (e.g., massage/foot massage) and some dated in-room equipment.
Value for Money
9
Perceived as good value by several guests (price better than nearby hotels), though a few suggested prices could be more attractive to encourage repeat visits.
Food and Beverage
9.2
Positive feedback for the restaurant: organized staff, varied and clean food; generally satisfactory dining experience.
Overall Experience
9.7
Overall highly positive stays reported; many guests call it their preferred hotel and express intent to return, citing service, location and general orderliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:25

Property Description

Stunning Views of Mecca's Skyline
Experience the breathtaking beauty of Mecca's skyline from the comfort of your room at Dar Al Ghufran Hotel Makkah. The modern and spacious rooms are tastefully decorated with contemporary elements, offering a luxurious retreat for guests.

Gourmet Dining Experience
Indulge in a culinary journey at the on-site restaurant, where you can enjoy a buffet breakfast to start your day or savor local specialties during lunch and dinner. With 24-hour room service available, satisfy your cravings at any time of the day.

Convenient Amenities and Services
From free WiFi throughout the property to airport pick-up and drop-off services, Dar Al Ghufran Hotel Makkah ensures a seamless stay for all guests. Relax and unwind with satellite TV, a minibar, and a tea/coffee maker in every room, providing all the comforts of home.

Book your stay now at Dar Al Ghufran Hotel Makkah and elevate your experience in the heart of Mecca.

Important information:

Please note that during the month of Ramadan, Iftar will be served instead of breakfast and Suhoor will be served instead of dinner.

If you require an airport pick up or drop off. The maximum capacity of the car is 7 people.

Any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in. If the guest staying is not the cardholder or if the credit card used cannot be produced at the time of check-in, the guest must provide alternate payment arrangements. Under no circumstances will the hotel honor any past (prepayments, deposits etc.) or future payments without the presentation of the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to noncompliance of these requirements

Guests are required to show a photo identification and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

In accordance with government guidelines , We can only accomodate guests with a valid Hajj permit, during dates 29 April to 10 Jun where such guidelines exist.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Location

Guest Reviews

9.2
Based on 8708 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.9
Room Quality: 8.2
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.2
Overall Experience: 9.7
A
Ahmed • family_with_children • sa
10
2026-10-31 • via Nuitee
I
Islam • family_with_children • de
9
فندق مثالي
Pros:

طاقم الفندق بالكامل قمة في الذوق و حسن الضيافة من اولهم الى اخرهم و اخص بالذكر من الاستقبال الاستاذ بكر و الاستاذ عبد الرحمن الزهراني و الاستاذ مقرن و نشكر الدير المناوب عبد الرحمن الحضرمي على الضيافة الرائعة اللي ارسلها لغرفتنا
فريق خدمة الغرف كانوا دائما على اتم الاستعداد للمساعدة
الموقع خرافي. يكفي ان الصلاة في المسجد في الدور الثالث تحسب في الحرم.
الافطار كان مثالي و ملئ بالاختيارات تكفي جميع الاذواق و الثقافات. افطار متأخر يغنيك عن وجبة الغذاء.

Cons:

كان في الاروقة في رائحة غير طيبة.

2026-10-31 • via Nuitee
C
Cherif • solo_traveller • tn
10
2026-10-31 • via Nuitee
عبدالرحمن • extended_group • sa
10
2026-10-31 • via Nuitee
كمال • family_with_children • qa
8
فندق جميل بموظفيه وبقربه من الحرم الشريف
Pros:

أعجبني حسن تعامل موظفي الفندق وأخص بالذكر الأخ راكان الزهراني والأخ الحضرمي والحاجب ماجد ، كلهم قمة في الأخلاق والتعاون وكان تسجيل الدخول سهل جدا وكذلك المغادرة

Cons:

الذي لم يعجبني ان الغرف الثلاث اللي عطوني إياها كانت في الدور الاول وتطل على الشارع وفيه أعمال هدم وعزل النوافذ اعتقد انه ضعيف لان الأصوات مزعجة في الغرف ، كذلك حجم السرير المزدوج صغير وبالكاد يتسع لشخصين ، هذا جعلني اشعر بان المبلغ الذي دفعته لا يتناسب مع مستوى الهدوء والراحة التي وجدتها

2026-10-31 • via Nuitee
M
Mohammed • couple • ae
10
استضافة رائعة، ونظافة فوق الممتازة وخدمة استثنائية
Pros:

النظافة والخصوصية

Cons:

مواقف السيارات المرتفع سعرها، وصعوبة الوصول بالسيارة

2026-10-31 • via Nuitee
S
Salem • couple • ae
8
2026-10-31 • via Nuitee
علي • extended_group • sa
10
شكرا من القلب للموظفين ولجميع العاملين
Pros:

كل شي كان جميل ونظيف

Cons:

لاشيء

2026-10-30 • via Nuitee
A
Amal • extended_group • sa
10
Cons:

النظافه وسرعة استجابه الموظفين

2026-10-30 • via Nuitee
M
Mohsin • solo_traveller • sa
10
2026-10-30 • via Nuitee
A
ABUBAKR • family_with_children • sa
9
2026-10-30 • via Nuitee
A
Abdullah • solo_traveller • ae
10
2026-10-30 • via Nuitee
عادل • couple • sa
10
اقامة رائعة
Pros:

روعة من كل شئ قربه من الحرم ونظافة المكان والاستقبال والموظفين كل شئ رائع

Cons:

لا شئ

2026-10-30 • via Nuitee
L
Lina • couple • jo
10
Pros:

قريب جدًا من الحرم ومرتب ونظيف. عملوا لنا ترقية من غرفة مزدوجة لجناح من غير رسوم إضافية، وكانوا جدًا متعاونين. شكر خاص للأخ مقرن كان متعاون جدًا.

2026-10-30 • via Nuitee
S
Shazia • family_with_children • gb
10
2026-10-29 • via Nuitee
H
Hassan • family_with_children • gb
10
Pros:

Overall Very Good

Cons:

Nothing

2026-10-29 • via Nuitee
A
Aishah • couple • gb
10
My flight was late and when I arrived at the hotel they made sure everything was smooth they accommodated all my request
Pros:

The best hotel I’ve stayed in Makkah
Cleanliness 10/10
Staff 10/10
Food 10/10
Facilities 10/10

2026-10-29 • via Nuitee
I
IBRAHIM • family_with_children • il
9
Pros:

الموقع و الإفطار و حجم الغرف ممتازه

Cons:

لم يعجبني انني حجزت من بوكينغ الغرفه قبل 50 يوم تقريبا 415 دولار كل ليله مع افطار و عند وصولي كانت نفس الغرفه و نفس التواريخ بحدود 230 دولار شافل افطار و عشاء يعني دفعت لبوكينغ 600 دولار زياده في 3 ليالي و خسرت العشاء فكانت تجربه سيئه في تغير الاسعار بهذه الطريقة

2026-10-29 • via Nuitee
ليث • couple • sa
10
كل شي ممتاز فندق يستحق الاحترام والتقدير
Pros:

القرب من الحرم وجودة الخدمات

2026-10-29 • via Nuitee
M
Moina-Amina • couple • fr
9
Très bien
Pros:

Restauration bonne
Personnel agréable et parle anglais
Chambres, espaces publics propres
Emplacement exceptionnel

Cons:

Peu flexible sur les politiques d’accès / départ tardif en chambre

2026-10-29 • via Nuitee