The Jensen Potts Point

Hotels
7.9 (1276 reviews)
71 Macleay Street , Sydney , au

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
6.98
Some guests found the cleanliness lacking, particularly in shared areas.
Service
8.45
Staff were friendly but could improve in some instances.
Location
9.49
Multiple reviews praised the excellent location.
Room Quality
7.94
Rooms varied in comfort, with some feeling too small and noisy.
Amenities
6.97
Amenities were basic with some missing items that could enhance the stay.
Value for Money
7.43
Guests had mixed feelings about the value for cost, especially regarding shared bathrooms.
Food and Beverage
7.48
No specific mentions, standard quality for this hotel tier.
Overall Experience
8.45
Positive experiences overall but with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:20

Property Description

Stylish Accommodation in the Heart of Potts Point

Boutique Amenities: The Jensen offers boutique tea/coffee making facilities, premium pillow-top bedding, and fluffy towels for guest comfort. Each room is equipped with a flat-screen TV, wash basin, and full-length mirror.

Convenient Services: Guests have 24-hour access to individual shared bathrooms, with hairdryers, ironing facilities, and power adaptors available through Guest Services. The hotel also provides laundry and dry cleaning services around the clock.

Vibrant Surroundings: Explore Kings Cross Market on Saturdays for organic produce and local food stalls. Nearby Llankelly Place offers multicultural eateries, and Victoria Street features boutique bars just a short walk away.

Book your stay at The Jensen Potts Point for a memorable experience!

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that you must present a valid credit card and photo ID upon arrival. Both the credit card and photo ID must match the name of the person on the booking confirmation.

Please note that for guests booking 5 or more rooms, guests will need to sign the properties Terms of Stay. The property will be in touch after booking.

Please note that this property does not have an elevator/elevator. The 3 levels are accessible via stairs only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 30 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 1276 reviews
Cleanliness: 6.98
Service: 8.45
Location: 9.49
Room Quality: 7.94
Amenities: 6.97
Value for Money: 7.43
Food and Beverage: 7.48
Overall Experience: 8.45
M
Matilda solo_traveller au
9
2026-06-06 via Nuitee
M
Mike Glee solo_traveller au
7
Excellent location for a quick business trip.
Pros:

Perfect location for my meetings and close to shops and main road. Excellent bakery next door.

Cons:

My TV only had ABC and a couple of random stations. The shared toilet leaked water around the base which is not a good look.

2026-06-06 via Nuitee
B
Bianca solo_traveller za
8
The Jensen Potts Point, a really good stay.
Pros:

The location, the cleansiness, and the room size and finishings.

Cons:

There was really no staff I could talk to.

2026-06-04 via Nuitee
S
Scott couple gb
9
2026-05-31 via Nuitee
J
James solo_traveller au
9
Quiet convenience close to the action
Pros:

Excellent location in Potts. Room was very clean. Represents great value for money.

Cons:

A few rooms share the same single toilet and shower on each level, so be ahead of schedule of you need to get ready

2026-05-30 via Nuitee
A
Angi solo_traveller pg
10
Pros:

Rooms and the property in the good location 👌

Cons:

Everything is nice

2026-05-29 via Nuitee
A
Anna-Viktoria couple de
7
Pros:

Nice and clean stay

Cons:

Shower water was sometimes cold. Woke up to a cockroach in my bed 🫪

2026-05-25 via Nuitee
K
Kaori solo_traveller jp
7
2026-05-24 via Nuitee
T
Tan couple au
10
2026-05-20 via Nuitee
K
Kyle couple us
10
We had a wonderful experience staying in this hotel, we are planning to stay there again on our next trip to Sydney.
Pros:

Property is in a fantastic location with restaurants, bakeries, and other businesses which cater to travelers. The property itself was clean and well kept.

Cons:

The room we booked was a bit small and it was on the third floor. There is no elevator in the building so we had to bring our luggage up the steps. That being said, if you are traveling lite, it wouldn’t be an issue.

2026-05-19 via Nuitee
C
Clare solo_traveller au
7
2026-05-17 via Nuitee
V
Vaughan solo_traveller au
1
Pros:

Location is great

Cons:

Hot water luke warm, tv not showing most channels, heating not working and external toilet door loud and wakes you all night

2026-05-14 via Nuitee
A
Anthony extended_group gb
5
Poor dirty room television did not work
Pros:

Not much

Cons:

Sullen staff who did nothing to sort or solve our problems.Shared shower dirty,drain was full of old hair and skin cells,rather than cleaning it called out plumber but still left dirty.Toaster removed as it was constantly being stolen!!?

2026-05-13 via Nuitee
C
Caroline solo_traveller au
7
Convenient location, but the room wasn't cleaned on the second day and the bathroom can get crowded.
2026-05-12 via Nuitee
T
Tomas extended_group lt
8
2026-05-11 via Nuitee
C
cloud solo_traveller gb
9
Helpful
Pros:

They were helpful

Cons:

Not a good area

2026-05-11 via Nuitee
V
Victoria couple es
8
Especial para llegar a Sydney!
2026-05-11 via Nuitee
G
Gabriel solo_traveller it
9
2026-05-10 via Nuitee
A
Amy solo_traveller au
10
Pros:

Great location 👌
Beautiful building

Cons:

Nothing

2026-05-09 via Nuitee
S
Sean solo_traveller ie
9
2026-05-09 via Nuitee