Courtyard Hotel 1Borneo

Hotels
6.8 (337 reviews)
G-800 1Borneo Hypermall Jalan UMS , Kota Kinabalu , my

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Poor cleanliness
Old facilities
Lack of amenities

Categories

Cleanliness
5.8
Comments indicate poor cleanliness, old hotel condition.
Service
8.3
Staff are helpful and friendly, but could use more training.
Location
8.8
Conveniently located near the mall and main roads.
Room Quality
6.3
Rooms are simple but noisy, and have maintenance issues.
Amenities
6.3
Lack of standard amenities like toiletries and coffee.
Value for Money
6.8
Price does not match the quality and condition of the property.
Food and Beverage
5.3
Limited food options and missing basic amenities.
Overall Experience
6.8
Mixed feelings; some positives but several negatives were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:43

Property Description

Convenient Location at 1Borneo Hypermall
Comfortable Rooms with Modern Amenities
On-Site Dining Options and Room Service Available

To experience the perfect blend of convenience and comfort during your stay in Kota Kinabalu, book your room at Courtyard Hotel 1Borneo now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.8
Based on 337 reviews
Cleanliness: 5.8
Service: 8.3
Location: 8.8
Room Quality: 6.3
Amenities: 6.3
Value for Money: 6.8
Food and Beverage: 5.3
Overall Experience: 6.8
Z
Zainah • solo_traveller • my
6
Pros:

Comfortable bed. Iron provided. Good room service.
Excellent front counter.

Cons:

I choose room with window but i got window with no view and the room was smelly. Beverages not provided except plain water.

2026-06-11 • via Nuitee
B
Baidora • solo_traveller • my
6
2026-06-05 • via Nuitee
H
Henrietta • solo_traveller • my
10
2026-06-03 • via Nuitee
M
Muhammad Syamim Azrin • couple • my
6
2026-06-03 • via Nuitee
N
Nurasdiana • couple • my
5
2026-06-02 • via Nuitee
A
Arthur William • solo_traveller • my
5
Pros:

Friendly and helpful employees

Cons:

Insufficient parking lot

2026-06-02 • via Nuitee
N
Norassherina • solo_traveller • my
7
Pros:

Keselesaan yang bagus

Cons:

Tiada

2026-06-01 • via Nuitee
M
Mukti • family_with_children • my
5
2026-05-31 • via Nuitee
S
slez mc • couple • my
10
2026-05-28 • via Nuitee
A
angeline • solo_traveller • my
10
slalu stay kat cni sb anak² suka playgrnd dkt mall ne..kalau penat dkt jak nak balik hotel..
Pros:

ne 3rd time da stay kat cni..bkn apa..dekat ngn mall..bilik pun bersih dan luas..ikut mana kita pilih la..staf pn semua peramah..sng nk deal..asal turun kk jak mmg cni la tmpt stay..nk pegi UMS nk tgk ikan² pn dkt..

Cons:

nothing..everything is good ..

2026-05-27 • via Nuitee
N
Nabilatul Alia • solo_traveller • my
8
Pros:

I like the fact that there’s an ironing board and iron inside my room without asking at the receptionist

2026-05-04 • via Nuitee
Z
Zamsalwani • solo_traveller • my
5
ok
Pros:

ok

Cons:

no

2026-04-24 • via Nuitee
N
Nurhazirah • family_with_children • my
10
Pros:

I like the spacious

Cons:

Nothing

2026-04-14 • via Nuitee
M
Masrawana • family_with_children • my
7
2026-03-29 • via Nuitee
K
KPM-Guru • couple • my
10
Pros:

I like all the propery

2026-03-29 • via Nuitee
M
Muhammad Syamim Azrin • couple • my
8
2026-03-25 • via Nuitee
C
Christina • family_with_children • my
6
2026-03-22 • via Nuitee
A
ANGELINE AFIFAH • family_with_children • my
9
Pros:

suka tmpt ne sb mmg area mall..sng dan mudah..staf pun ramah dan menjawap semua psoalan..

Cons:

semua ok..

2026-03-16 • via Nuitee
A
A. Baibars • family_with_children • my
10
Good time
Pros:

Flexible check in and check out time. Parking lot always available. Close to hypermall

2026-03-01 • via Nuitee
N
Nurasbi • family_with_children • my
8
Pros:

Good

Cons:

Good

2026-02-12 • via Nuitee