Hotel Green Plaza Hakone

Hotels
8.3 (2851 reviews)
Sengokuhara 1244-2 , Hakone , JP

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Fantastic onsen
Beautiful views of Mount Fuji
Cons:
Rooms are outdated
Buffet variety could be improved

Categories

Cleanliness
7.55
Some reviews indicated that the hotel is a bit worn down, especially in the bathrooms.
Service
9.05
The staff received praise for their friendliness and helpfulness.
Location
9.05
The location is highly rated for its proximity to Mount Fuji and nearby attractions.
Room Quality
7.55
Several reviews mentioned that the rooms are old and in need of renovation.
Amenities
8.55
The onsen was frequently highlighted as a fantastic amenity.
Value for Money
8.05
Generally considered good value, but some aspects need improvement.
Food and Beverage
8.05
Food quality was mostly praised, although some guests noted a lack of variety.
Overall Experience
8.55
Most guests had a wonderful experience overall, enjoyed the atmosphere and views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:33

Property Description

Scenic Hot-Spring Baths with Mount Fuji Views

Modern Rooms with Traditional Touches

Convenient Location and Nearby Attractions

Immerse yourself in luxury at Green Plaza Hakone, where you can soak in open-air hot-spring baths overlooking majestic Mount Fuji. The hotel's modern rooms feature LCD TVs and private bathrooms, along with traditional tatami flooring for a touch of authenticity. With a prime location just minutes away from Ubako Station and various attractions such as Ashinoko Lake and Pola Art Museum, your stay promises both relaxation and exploration. After a day of sightseeing, unwind with a massage or sauna session, or indulge in a delicious buffet meal. Book your stay now and experience the beauty of Hakone firsthand.

Important information:

Both dinner and breakfast will be served as buffet.

Please note dinner cannot be served after 20:30.

Please note, special requests for meals such as vegetarian or halal meals cannot be accommodated.

Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 19:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8.3
Based on 2851 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.55
M
Mark • couple • au
10
Just perfect really. If you’re lucky like we were you will see My Fuji while staying there
Pros:

Accomodation was super, private onsen was perfect and location to the ropeway was super handy

Cons:

Not really that I didn’t like it more it would be nice to have a few other options nearby for dinner but the location really helped to negate that

2026-10-14 • via Nuitee
C
Claude • extended_group • be
9
Parfait
Pros:

Super endroit et grande chambre
Buffet très copieux
Onsen excellent

Cons:

Chambre un peu ancien mais très propre et grande

2026-10-13 • via Nuitee
M
Montserrat • couple • cl
9
Buena ubicación
Pros:

La cena y el desayuno eran muy variados
La ubicación está muy buena, hay harta conectividad

Cons:

Instalaciones antiguas

2026-10-13 • via Nuitee
D
Dilly • couple • au
8
Pros:

Lovely staff and outdoor onsen. You can see views of mt Fuji from the garden. It’s a fantastic location with access to the property by bus as well as the ropeway just 300-400m from the hotel. The Hakone free pass can’t be used for the bus

Cons:

A little rundown

2026-10-13 • via Nuitee
T
TravellerRoo • couple • gb
10
Relaxing paradise, can't wait to come there again someday
Pros:

Loved our room with a private onsen, with the view to Mt Fuji. The public onsen was beautiful, amenities great. The best part was the included dinner with eat-all-you-can sushi and other Japanese dishes. The staff was very nice.

2026-10-12 • via Nuitee
A
Azahara • solo_traveller • es
10
Gran opción
Pros:

- Las vistas al monte Fuji son preciosas.
- Buen buffet con variedad.
- Onsen bonito y completo.

Cons:

- Es alejado, pero ese es su encanto

2026-10-11 • via Nuitee
M
Master Rahl • solo_traveller • es
7
Pros:

Desde la habitación las vistas del monte Fuji eran increíbles, el personal fue muy amable

Cons:

La habitación era más pequeña de lo que esperaba, desde el onsen de mujeres se podía ver el Monte Fuji, pero desde el de hombre no, y los horarios de cena son bastante limitados

2026-10-10 • via Nuitee
R
Rouas • extended_group • fr
6
Pros:

Les bains et la proximité du lac via télésiège La vue sur le mont Fuji

Cons:

Hôtel un peu vieillot et odeurs récurrentes de souffre

2026-10-10 • via Nuitee
K
Kasey • extended_group • au
10
Relaxing and lovely stay
Pros:

This was very nice. I love that your closest station is a Gondola station!
The Onsen was very nice
Our whole family loved the all you can eat dinner, with lots of fun and yummy food to try, like Sukiyaki (cooked on flame at table), sushi made for you, and fresh Monte Blanc made on request.
The breakfast was good but not as many things that appealed to us.
The provided Yakuta to use was lovely and made for nice photos

Cons:

Too foggy for Fuji views

2026-10-10 • via Nuitee
M
Martin • couple • au
8
Thank you for the stay - from Australia
Pros:

We had an outdoor bath room and we didn’t use the onsen so can’t comment on that. There is a view of Mt Fuji on a clear day, and we could see it from the back of our room. The room itself was like a largish hotel room, starting to show its age a little bit but we didn’t mind. The staff were very good, because we stayed more than 3 nights we got a free drink at dinner for each night after. They had a couple of ladies playing violin/piano one evening for entertainment. The staff were appreciative whenever I spoke the little Japanese I know to them. The gardens were lovely, although in October there is not much flowering at this time.

Cons:

Not much. The location is a little tricky to get too if you are driving but Google Maps was fine. The trip via cable car to Owakudani was stupidly expensive for such a short ride, we should have simply driven and parked at the top.

2026-10-10 • via Nuitee
G
gavin • couple • nz
10
Pros:

Buffet breakfast and dinner were excellent! Incredible choice and quality. Onsen wonderful too. Excellent Mount Fuji view from the hotel. Very relaxing.

2026-10-09 • via Nuitee
V
Victoria • extended_group • au
3
2026-10-09 • via Nuitee
P
Paul • couple • fr
10
Osen 🤩
Pros:

J’ai adorer l’hôtel de manière générale! L’os en est incroyable

2026-10-08 • via Nuitee
P
Pearl Tuan • couple • sg
8
Peaceful and relaxed place to stay with good bees of Mt . Fuji
Pros:

Tranquil and Very big grounds and spacious rooms. Very close to nature although isolated. Very near ropeway station
Good breakfast and dinner buffets.

Cons:

Rooms were a bit dated and you had to make your own futon beds!

2026-10-08 • via Nuitee
G
George • family_with_children • au
9
I would stay again if I were to come to Hakone.
Pros:

Central and easy to get to. We had a traditional futon room and was a great experience. It was quiet and roomy.

Cons:

Quite a large hotel and busy.

2026-10-07 • via Nuitee
M
MICHAEL • solo_traveller • il
10
השהייה היתה מהנה במקום פסטורלי עם אונסן מצויין
Pros:

נמצא במקום פסטורלי, קרוב לתחנת הרכבל, החדרים גדולים ומרווחים, האונסן מצויין, צוות המלון אדיב.

Cons:

שהגישה המרכזית אליו כתיירים היא ברכבל ומאחר ושירות הרכבל מסתיים בשעה 17:00 זה קצת יוצר הגבלה מסויימת.

2026-10-07 • via Nuitee
R
Robyn • family_with_children • au
10
Pros:

Good. Good

2026-09-19 • via Nuitee
M
Marcelo • extended_group • fr
9
2026-09-19 • via Nuitee
V
Vincenzo • extended_group • au
8
It was a good experience, good was good staff polite but there was a big communication barrier as very little people spo
Pros:

It was clean and quiet

Cons:

It is a little bit dated

2026-09-18 • via Nuitee
G
Greta-Clara • solo_traveller • de
9
2026-09-18 • via Nuitee