Hotel Green Plaza Hakone

Hotels
8.3 (2821 reviews)
Sengokuhara 1244-2 , Hakone , jp
+81 460-84-8611

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Fantastic onsen
Beautiful views of Mount Fuji
Cons:
Rooms are outdated
Buffet variety could be improved

Categories

Cleanliness
7.55
Some reviews indicated that the hotel is a bit worn down, especially in the bathrooms.
Service
9.05
The staff received praise for their friendliness and helpfulness.
Location
9.05
The location is highly rated for its proximity to Mount Fuji and nearby attractions.
Room Quality
7.55
Several reviews mentioned that the rooms are old and in need of renovation.
Amenities
8.55
The onsen was frequently highlighted as a fantastic amenity.
Value for Money
8.05
Generally considered good value, but some aspects need improvement.
Food and Beverage
8.05
Food quality was mostly praised, although some guests noted a lack of variety.
Overall Experience
8.55
Most guests had a wonderful experience overall, enjoyed the atmosphere and views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:33

Property Description

Scenic Hot-Spring Baths with Mount Fuji Views

Modern Rooms with Traditional Touches

Convenient Location and Nearby Attractions

Immerse yourself in luxury at Green Plaza Hakone, where you can soak in open-air hot-spring baths overlooking majestic Mount Fuji. The hotel's modern rooms feature LCD TVs and private bathrooms, along with traditional tatami flooring for a touch of authenticity. With a prime location just minutes away from Ubako Station and various attractions such as Ashinoko Lake and Pola Art Museum, your stay promises both relaxation and exploration. After a day of sightseeing, unwind with a massage or sauna session, or indulge in a delicious buffet meal. Book your stay now and experience the beauty of Hakone firsthand.

Important information:

Both dinner and breakfast will be served as buffet.

Please note dinner cannot be served after 20:30.

Please note, special requests for meals such as vegetarian or halal meals cannot be accommodated.

Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 19:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 2821 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.55
• solo_traveller • fr
10
2026-07-25 • via Nuitee
M
Mikołaj • solo_traveller • pl
9
Pros:

Amazing food

Cons:

Hard to reach

2026-07-24 • via Nuitee
E
Enrique • solo_traveller • es
6
2026-07-23 • via Nuitee
G
götz • extended_group • de
8
2026-07-23 • via Nuitee
M
Miia • extended_group • fi
8
Luonnon helmassa
Pros:

Todella kiva kokemus muutamaksi yöksi Fujin valloituksen jälkeen. Buffet aamiainen ja illallinen olivat kattavat ja mielenkiintoiset - ja varsin toimiva perheen kanssa monine vaihtoehtoineen. Onsen oli ihana Fujille kiipeämisen jälkeen. Harmillisesti huonon sään takia Fujin saattoi vai kuvitella. Hotellilta oli helppo mennä köysiradalle ja bussilla pääsimme kätevästi jatkamaan matkaa.

Cons:

Hieman syrjäinen sijainti, mutta se ei meidän lyhyttä vierailuamme haitannut - päinvastoin hyvä pakopaikka kaupungista.

2026-07-22 • via Nuitee
S
Stefan • family_with_children • at
8
Very nice.
Pros:

Dinner and Onsen were very good.

2026-07-21 • via Nuitee
I
IRENE • family_with_children • es
10
2026-07-18 • via Nuitee
R
Roland • solo_traveller • de
9
Sehr angenehme japanische Übernachtung mit Außenbad.
Pros:

Sehr freundliches Personal. Sehr komfortable und große Zimmer. Sehr schönes Innen und Außenbad. Großes Buffet mit viel Auswahl japanisch und international.

Cons:

Das Buffet am Morgen und Abend war gut und es war für jeden Geschmack etwas dabei, aber man ist natürlich in einem großen Saal mit viel Bewegung. Aber es war erwartungsgemäß völlig in Ordnung.

2026-07-18 • via Nuitee
J
Jasmin • solo_traveller • at
6
Pros:

Lage: am Weg zum See mit Blick auf den Fuji. Außerdem Onsen, in denen auch Kinder erlaubt sind.

Cons:

Die japanischen Zimmer sind schon sehr abgewohnt, das Bad ist unansehnlich und das Bettzeug müffelt.

2026-07-18 • via Nuitee
J
Jooseery-Hurry • family_with_children • mu
9
2026-07-16 • via Nuitee
A
Anke • family_with_children • de
10
Pros:

Blick auf den Fuji vom Zimmer aus. Onsen direkt im Haus. Buffet, bei dem man so vieles einfach mal probieren konnte. Direkt um die Ecke von der Seilbahnstation und damit allen Sehenswürdigkeiten. Sehr freundliches Personal.

2026-07-16 • via Nuitee
S
Simone • extended_group • it
10
Pros:

Posizione, onsen e la disponibilità dello staff (anche per la navetta)

2026-07-14 • via Nuitee
F
Frederic • family_with_children • re
10
Pros:

Terrasse permettant l'observation du Mont Fuji

2026-07-14 • via Nuitee
P
Pablo • extended_group • ar
9
Pegado al mt Fuji
Pros:

Hotel comodo, a pasos de la primer estacion del teleesferico, hermosa vista del mt Fuji, desayuno y cena variados

Cons:

-

2026-07-13 • via Nuitee
S
Sole Molina • family_with_children • es
10
Relax perfecta
2026-07-12 • via Nuitee
E
EISAKU • family_with_children • jp
8
ゆっくり体を休めてリラックスできました。
Pros:

とても良いです。種類、量ともに良かったですが食べ物を乗せるお盆が小さすぎとかんじました。庭の花がきれいでした。スタッフの対応も良かったです。かと思っていま温泉したが、普通のゆのようでした。ただし露天から富士山が見れて良かった。この時以外その日は富士山を見れることはなかった。チェックアウト時間がすこし遅く設定されていたので焦ることはありませんでした。。

Cons:

電車でのアクセスは悪いが送迎バスが充実していて不便は感じなかかった。外国人が多く感じましたが、中国人が少なく
マナーの悪さの洗礼を受けずにすみました。

2026-07-11 • via Nuitee
J
julien • family_with_children • au
10
Pros:

Beautiful hotel with spectacular facilities

Cons:

Location was a bit tricky to find by bus

2026-07-11 • via Nuitee
C
Caroline • solo_traveller • de
5
Schöne Lage, aber in die Jahre gekommen. Preis-Leistung stimmt leider nicht
Pros:

Ruhige Lage und die Aussicht auf den Fuji.

Cons:

Das Hotel ist leider deutlich in die Jahre gekommen und dafür aus unserer Sicht zu teuer. Aufgrund der abgelegenen Lage ist die Halbpension sinnvoll. Das Essen war in Ordnung, allerdings wiederholte sich die Auswahl häufig, sodass es bei einem längeren Aufenthalt etwas eintönig wurde.

2026-07-10 • via Nuitee
B
Barry • family_with_children • nl
6
2026-07-10 • via Nuitee
R
Rutishauser • solo_traveller • ch
9
2026-07-08 • via Nuitee