Hotel Green Plaza Hakone

Hotels
8.3 (2841 reviews)
Sengokuhara 1244-2 , Hakone , jp
+81 460-84-8611

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Fantastic onsen
Beautiful views of Mount Fuji
Cons:
Rooms are outdated
Buffet variety could be improved

Categories

Cleanliness
7.55
Some reviews indicated that the hotel is a bit worn down, especially in the bathrooms.
Service
9.05
The staff received praise for their friendliness and helpfulness.
Location
9.05
The location is highly rated for its proximity to Mount Fuji and nearby attractions.
Room Quality
7.55
Several reviews mentioned that the rooms are old and in need of renovation.
Amenities
8.55
The onsen was frequently highlighted as a fantastic amenity.
Value for Money
8.05
Generally considered good value, but some aspects need improvement.
Food and Beverage
8.05
Food quality was mostly praised, although some guests noted a lack of variety.
Overall Experience
8.55
Most guests had a wonderful experience overall, enjoyed the atmosphere and views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:33

Property Description

Scenic Hot-Spring Baths with Mount Fuji Views

Modern Rooms with Traditional Touches

Convenient Location and Nearby Attractions

Immerse yourself in luxury at Green Plaza Hakone, where you can soak in open-air hot-spring baths overlooking majestic Mount Fuji. The hotel's modern rooms feature LCD TVs and private bathrooms, along with traditional tatami flooring for a touch of authenticity. With a prime location just minutes away from Ubako Station and various attractions such as Ashinoko Lake and Pola Art Museum, your stay promises both relaxation and exploration. After a day of sightseeing, unwind with a massage or sauna session, or indulge in a delicious buffet meal. Book your stay now and experience the beauty of Hakone firsthand.

Important information:

Both dinner and breakfast will be served as buffet.

Please note dinner cannot be served after 20:30.

Please note, special requests for meals such as vegetarian or halal meals cannot be accommodated.

Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 19:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8.3
Based on 2841 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.55
A
Amira OUKIL • solo_traveller • fr
10
2026-08-12 • via Nuitee
P
Paola • family_with_children • it
10
Pros:

La vista del monte Fuji all'alba ci ha ripagati della fatica per raggiungere la struttura (Hakone è un po' particolare da raggiungere). Onsen spettacolare, camere molto belle, colazione e cena ottimi con cibo fresco e abbondante

2026-08-11 • via Nuitee
M
Marijn • family_with_children • nl
6
Net hotel, echter wel redelijk gedateerd met weinig charme.
Pros:

De ligging is goed, met mooi uitzicht op mount fuji.

Cons:

Hotel is een beetje gedateerd.

2026-08-11 • via Nuitee
M
Martin • extended_group • dk
7
2026-08-09 • via Nuitee
A
Anne-Claire • couple • fr
7
Séjour agréable
Pros:

Le onsen extérieur avec vue sur le mont Fuji
La chambre avec vue sur le Fuji.
La proximité à pied de la gare du téléphérique, pratique pour rejoindre le lac Ashi

Cons:

L’immense salle de restaurant en self service, assez impersonnelle
Sauf avec le téléphérique, les déplacements sont compliqués. Par exemple pour aller au musée Pola, il vaut mieux prévoir un taxi

2026-08-09 • via Nuitee
北村 • couple • jp
10
施設も良かったが、何よりスタッフサービスが良かった。
2026-08-07 • via Nuitee
L
Layla • family_with_children • fr
10
Pros:

Les équipements dans la chambre japonaise

2026-08-07 • via Nuitee
E
Elena • solo_traveller • it
10
Ottima struttura immersa nella natura
Pros:

Onsen bellissimo, posizione strategica, staff disponibile, camere con vista fuji, funivia a due passi, pulizia, varietà di cibo. Se si va con il bus attenzione a scendere alla fermata giusta cmq ci sono uber disponibili

2026-08-07 • via Nuitee
F
FREDERIC • solo_traveller • re
6
Tres bien pour le point de vue pas terrible pour les chambres en sous sol avec futons
Pros:

Excellent point de vue sur le mont fugi a l'aube

Cons:

Les Futons assez rustiques et odeur humidité

2026-08-04 • via Nuitee
T
Tibor • extended_group • hu
8
2026-08-04 • via Nuitee
J
Jonathan • extended_group • au
8
We really enjoyed our stay. The Onsen was lovely and the buffet was fantastic - but buffet every night is too much. Ala
Pros:

Onsen.

Cons:

Choice of eating options.

2026-08-03 • via Nuitee
Y
YOKOTA • family_with_children • jp
6
1歳の幼児を連れての宿泊でしたので、お部屋はゆっくりできてよかったです。
Pros:

お風呂のお湯が良かった。食事もゆったりできました。

Cons:

庭のの手入れが・・残念。もったいないです。
中庭など素敵な花が咲いているのに雑草もあるし、選定が十分でないからちょっと残念でした。
富士山が転機が悪く見えない前提で展望テラスに行きましたが、そこに晴れた日はこんなように見えますという案内の写真があるとよいかなと感じました。

2026-08-03 • via Nuitee
S
Stephen • couple • fr
8
2026-08-03 • via Nuitee
M
MASAHIKO • family_with_children • jp
4
設備サービスは最低　食事は良かった
Pros:

全体的にコンパクトで移動はしやすい

Cons:

とにかく全ての設備が古い
ホテル入り口に人がおらず誰も迎えてくれない

2026-08-02 • via Nuitee
• solo_traveller • fr
10
2026-07-25 • via Nuitee
M
Mikołaj • solo_traveller • pl
9
Pros:

Amazing food

Cons:

Hard to reach

2026-07-24 • via Nuitee
E
Enrique • solo_traveller • es
6
2026-07-23 • via Nuitee
G
götz • extended_group • de
8
2026-07-23 • via Nuitee
M
Miia • extended_group • fi
8
Luonnon helmassa
Pros:

Todella kiva kokemus muutamaksi yöksi Fujin valloituksen jälkeen. Buffet aamiainen ja illallinen olivat kattavat ja mielenkiintoiset - ja varsin toimiva perheen kanssa monine vaihtoehtoineen. Onsen oli ihana Fujille kiipeämisen jälkeen. Harmillisesti huonon sään takia Fujin saattoi vai kuvitella. Hotellilta oli helppo mennä köysiradalle ja bussilla pääsimme kätevästi jatkamaan matkaa.

Cons:

Hieman syrjäinen sijainti, mutta se ei meidän lyhyttä vierailuamme haitannut - päinvastoin hyvä pakopaikka kaupungista.

2026-07-22 • via Nuitee
S
Stefan • family_with_children • at
8
Very nice.
Pros:

Dinner and Onsen were very good.

2026-07-21 • via Nuitee