The Langham, Shenzhen

Hotels
•
Langham Hotels International
9.6 (991 reviews)
7888 Shennan Boulevard , Shenzhen , cn
+86 755 8828 9888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Quality food and beverage
Well-maintained amenities
Cons:
Cleanliness issues
Location not optimal

Categories

Cleanliness
8.9
Some reviews indicated issues with room cleanliness and odors.
Service
10
Many reviews highlighted the excellent service from staff, particularly Ms. Cynthia Lee and Mr. Peter Zhang.
Location
9.37
Decent location but mentioned that it could be more central.
Room Quality
8.91
Inconsistent feedback about room quality, indicating some rooms are well-maintained while others are not.
Amenities
9.86
Positive comments about the amenities, including the club lounge and breakfast offerings.
Value for Money
9.89
Overall value perception is good given the features and services.
Food and Beverage
10
Multiple reviews praised the quality of the breakfast and dining options.
Overall Experience
9.85
The overall sentiment reflects a strong positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:18

Property Description

Luxurious Accommodation and Amenities
The Langham, Shenzhen offers a blend of tradition and luxury in the heart of Futian. The guestrooms, decorated in ivory tones with oriental artworks, provide a serene retreat with modern amenities like a 46-inch LCD TV, signature Blissful Bed, and en suite rain showers and bathtubs.

Relaxation and Recreation
Guests can unwind in style with access to a spa, gym, and two swimming pools. Whether cooling off in the pools, indulging in a spa treatment at Chuan Spa, or enjoying the sauna, relaxation is always at hand at The Langham.

Culinary Delights
Indulge in a variety of dining options at The Langham, Shenzhen. From tantalizing Cantonese dishes at T’ang Court to international cuisines at Silk, there's a culinary delight for every palate. Don't miss the chance to experience Langham's signature afternoon tea at Palm Court or savor tapas and grilled meats at Duke’s.

Book your luxurious stay at The Langham, Shenzhen for an unforgettable experience!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for CNY 374 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 991 reviews
Cleanliness: 8.9
Service: 10
Location: 9.37
Room Quality: 8.91
Amenities: 9.86
Value for Money: 9.89
Food and Beverage: 10
Overall Experience: 9.85
T
Thomas • solo_traveller • dk
10
Dejligt behageligt
Pros:

Lækker morgenmad

Cons:

Roligt og God service

2026-07-25 • via Nuitee
F
Fong Man • family_with_children • nl
10
Beautiful hotel with convenient access to mall
Pros:

The kids really likes the pools, especially the outdoor pool. Hotel has direct access to mall which makes it very convenient

Cons:

First night got a room with smoke smell; but next day we got a change of room without smell.

2026-07-25 • via Nuitee
S
Sarah • family_with_children • hk
9
Fantastic stay as always. Will be back.
Pros:

Location, staff more than happy to help, polite, clean, plenty of complimentary water, buffet breakfast choice.

Cons:

Pool lacks atmosphere and no pool service. Nowhere to order a drink or food.

2026-07-24 • via Nuitee
F
Fabrice • couple • fr
10
5/5 everywhere—I recommend it!
Pros:

Great hotel: we had a wonderful stay in Shenzhen at the Longham. The hotel was well-located, the room was clean and spacious, and the staff—especially Dean and Madix from the concierge team, whom we frequently relied on for online orders—were highly professional, respectful, and helpful. I recommend it 100%!

Cons:

Nothing, everything was Perfect

2026-07-24 • via Nuitee
A
Andre • couple • de
9
2026-07-22 • via Nuitee
C
Claire Bowden • solo_traveller • hk
10
2026-07-22 • via Nuitee
S
Serge • family_with_children • ch
9
Sehr gerne wieder
Pros:

Ein sehr schönes Haus, mit schönem Pool und sehr, sehr hilfreichen und zuvorkommendem Concierge Service. Die Männer an der Türe und beim Conciergeservice machen einen super Job, trotz Mängel bei der englischenSprache, einfach Top.

Sehr schöner Pool, sehr gutes Frühstück für Europäer.

Cons:

Das Gegenteil vom positiven Kommentar, ist leider bei der Reception der Fall. Sehr Steif und zurückhaltend, keine Nachfrage oder Herzlichkeit, das ist Schade.

Das Hotel selbst entspricht vollkommen den Vorstellungen.

2026-07-22 • via Nuitee
D
David SW • family_with_children • hk
7
2026-07-20 • via Nuitee
K
Kah Lai • family_with_children • my
10
Pros:

Hotel has floral pleasant smell, staffs are extremely professional and helpful. Hotel attached with a new mall you can easily get everything you need.

2026-07-18 • via Nuitee
Y
Yolanda • extended_group • hk
6
2026-07-16 • via Nuitee
W
Wendy • solo_traveller • sg
8
Super friendly and helpful staff
Pros:

Excellent hotel staff super friendly and helpful but disappointed to get very strong smell of cigarettes in hallway of hotel floor we stayed on as presumed entire floor would be non smoking

Cons:

Smell of cigarettes in hallway

2026-07-14 • via Nuitee
N
Noora • solo_traveller • fi
10
2026-07-12 • via Nuitee
L
Lillian • solo_traveller • hk
9
A delightful experience
Pros:

Love the room. Very comfortable and spacious.

2026-07-12 • via Nuitee
S
Stewart • solo_traveller • mo
10
Langham fans.
Pros:

We are big fans of the atmosphere at The Langham and the total professionalism of the staff. The breakfast buffet is fantastic!

Cons:

There is nothing to say here!

2026-07-11 • via Nuitee
J
Julie • family_with_children • us
9
2026-07-10 • via Nuitee
F
Franklyn • extended_group • us
9
Very good stay
Pros:

The location and size of the room and amenities was excellent

Cons:

The room smelled musty. The staff English was not good, understood it is not there may language though, the from desk staff could be more helpful.

2026-07-10 • via Nuitee
Y
Yevgeniy • solo_traveller • kz
8
Pros:

Чисто, хорошая кровать и подушки. Хорошие завтраки.

Cons:

Ужасный запах плесени в номере, да и на всем этаже. Такое ощущение, что ты находишься в подвале. Этого, конечно, не должно быть в отеле с 5 звёздами.

2026-07-09 • via Nuitee
L
Lara • couple • za
10
We will be back!
Pros:

The most fantastic service and all the staff were so helpful. From the fresh rose when you check in to the cleaning staff taking care of every tiny detail - we were so impressed.
The rooms were quiet and the bed was so comfortable.
We did not have the breakfast so we can’t comment on the food at the hotel.

Cons:

The carpets in the hallway and in the rooms have a damp smell. It would be good if they could address the smell.

2026-07-08 • via Nuitee
B
Bridget • couple • au
10
Pros:

Beautiful space with too notch service and facilities.

Cons:

A little far from main hub of shops and restaurants.

2026-07-07 • via Nuitee
M
marina • solo_traveller • br
10
Pros:

Amazing hotel, the staff is very kind. I loved my stay!! The location is also great, its a quick 5 min walk to the subway station. I'd definitely recommend staying there!

2026-07-06 • via Nuitee