The Langham, Shenzhen

Hotels
•
Langham Hotels International
9.6 (1044 reviews)
7888 Shennan Boulevard , Shenzhen , CN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Quality food and beverage
Well-maintained amenities
Cons:
Cleanliness issues
Location not optimal

Categories

Cleanliness
8.9
Some reviews indicated issues with room cleanliness and odors.
Service
10
Many reviews highlighted the excellent service from staff, particularly Ms. Cynthia Lee and Mr. Peter Zhang.
Location
9.37
Decent location but mentioned that it could be more central.
Room Quality
8.91
Inconsistent feedback about room quality, indicating some rooms are well-maintained while others are not.
Amenities
9.86
Positive comments about the amenities, including the club lounge and breakfast offerings.
Value for Money
9.89
Overall value perception is good given the features and services.
Food and Beverage
10
Multiple reviews praised the quality of the breakfast and dining options.
Overall Experience
9.85
The overall sentiment reflects a strong positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:18

Property Description

Luxurious Accommodation and Amenities
The Langham, Shenzhen offers a blend of tradition and luxury in the heart of Futian. The guestrooms, decorated in ivory tones with oriental artworks, provide a serene retreat with modern amenities like a 46-inch LCD TV, signature Blissful Bed, and en suite rain showers and bathtubs.

Relaxation and Recreation
Guests can unwind in style with access to a spa, gym, and two swimming pools. Whether cooling off in the pools, indulging in a spa treatment at Chuan Spa, or enjoying the sauna, relaxation is always at hand at The Langham.

Culinary Delights
Indulge in a variety of dining options at The Langham, Shenzhen. From tantalizing Cantonese dishes at T’ang Court to international cuisines at Silk, there's a culinary delight for every palate. Don't miss the chance to experience Langham's signature afternoon tea at Palm Court or savor tapas and grilled meats at Duke’s.

Book your luxurious stay at The Langham, Shenzhen for an unforgettable experience!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Location

Guest Reviews

9.6
Based on 1044 reviews
Cleanliness: 8.9
Service: 10
Location: 9.37
Room Quality: 8.91
Amenities: 9.86
Value for Money: 9.89
Food and Beverage: 10
Overall Experience: 9.85
B
Brian • solo_traveller • ie
9
Excellant hotel and staff, and in a good area with plenty of amenities within walking distance.
Pros:

All the staff were very friendly, professional and ready to help me with any questions I had. I would definetly recommend the executive club as an extra. Very useful as a quite area for work and breakfeast. And great views of Shenzhen bay.

Cons:

Nothing

2026-09-19 • via Nuitee
R
Rajesh • solo_traveller • au
10
Had a great time in The Langham, Shenzhen
Pros:

Staff were excellent

Cons:

Perhaps the location

2026-09-19 • via Nuitee
C
Christine • couple • nc
10
Magique et le club au top , service fabuleux !
Pros:

Tout !!!

Cons:

Rien !

2026-09-18 • via Nuitee
A
Adam • solo_traveller • pl
10
Pros:

Very friendly and helpful staff. The high quality hotel with beautiful view.

2026-09-17 • via Nuitee
C
Chrischa • solo_traveller • ch
10
2026-09-17 • via Nuitee
T
Tsu • solo_traveller • gb
9
Pros:

Hotel and staff were exceptional. Customer service is very good including the concierge who helped me resolve a delivery issue.
We booked 3 rooms as we were in SZ for a holiday with our children and their grandparents. All rooms were cleaned to a high standard every day. We tried their hotel buffet one morning and really love the high quality standard of food including hand- made pulled noodles which read the highlight of their breakfast buffet. Unfortunately, we didn't see the desserts bar until after we finished our breakfast so missed out on the cakes and desserts!
Hotel is next to a shopping mall so it was great for me berbaris I had a massage and hair wash a few times and enjoyed the shops in the mall.

The nearest station is also accessible from the shopping mall, but you need to walk through the underground (with more shops, including local cuisines) walkway. It is quite a distance, expect to walk about 15 minutes from the hotel.

Cons:

Our room's shower water pressure was very low, but the other rooms had good water pressure. I should have mention this to the reception.
The distance to station takes a long time to get to, i neoprene there is an on- ground walk to the station but as we were there in summer (super hot), we always took the underground route which is quite a distance to walk to.

2026-09-16 • via Nuitee
C
Ca • couple • br
10
tudo foi incrivel
Pros:

Tudo otimo. Quarto excelente, cafe da manha incrivel. Só tinha barulho todos os dias por volta da 1:00 am no quarto ao lado.

Cons:

barulho a noite

2026-09-14 • via Nuitee
S
Suk Ming Betty • couple • hk
10
2026-09-11 • via Nuitee
S
Suk Ming Betty • couple • hk
10
2026-09-11 • via Nuitee
E
Ellie • family_with_children • hk
10
Excellent
Pros:

Breakfast, pool, attentive to kids and kids robes and slippers provided

2026-09-10 • via Nuitee
A
Artun • couple • tr
10
2026-09-09 • via Nuitee
D
David • solo_traveller • hk
9
Pros:

The breakfast the club and the spa
staff were excellent

2026-09-05 • via Nuitee
P
Paweł • solo_traveller • pl
10
2026-09-05 • via Nuitee
C
claudio • family_with_children • it
9
Pros:

Hotel splendido , pulito e ben organizzato , staff che parla inglese e molto gentile

2026-09-04 • via Nuitee
A
ana • solo_traveller • es
10
Pros:

El personal muy amable, el desayuno espectacular y la habitación muy limpia.

Cons:

No nos hicieron el descuento que decían por ser huéspedes y miembros del brilliant, en el bar. Fuimos varias veces y ninguna de ellas nos aplicaron descuento alguno a pesar de decirlo.
En el langham de honk kong ni lo tuvimos que decir y ya nos aplicaron el descuento.

2026-09-02 • via Nuitee
C
Cheryl • solo_traveller • sg
10
Royal treatment
Pros:

Beautiful, clean and the services are wonderful

Cons:

NA

2026-09-02 • via Nuitee
A
Andre • solo_traveller • au
10
Great hotel and good location.
Pros:

Room was very spacious and air conditioning was spot on.

Cons:

Not having time to schedule te complimentary massage voucher

2026-08-31 • via Nuitee
R
ROBERT • solo_traveller • gb
9
A very comfortable stay
Pros:

The choice & quality of what was available at breakfast surpassed anywhere I've stayed before & the food was hot, complimented with a very good choice of coffee available at no extra charge.
I loved the outdoor pool on the 5th floor. It was never very busy & the weather was good enough to enjoy it.
Although my room overlooked a main road, there was no traffic noise.
Overall, I really liked this hotel & would recommend it to anyone wishing to visit Shenzhen.

Cons:

It wasn't much of a big deal but, despite arriving later than I anticipated, my room wasn't ready. As a gesture of goodwill, I was offered an upgrade but still had to wait while this was prepared.
No 'Bloody Mary' cocktails available & the complimentary nuts, served in the bars, were ruined with certain ingredients to spice things up.
I didn't see an ATM in the hotel, although there is one in a nearby bank, but not 24 hour access

2026-08-30 • via Nuitee
N
Narayanan • family_with_children • hk
8
2026-08-30 • via Nuitee
이 • family_with_children • kr
10
2026-08-29 • via Nuitee