The Langham, Shenzhen

Hotels
•
Langham Hotels International
9.6 (965 reviews)
7888 Shennan Boulevard , Shenzhen , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Quality food and beverage
Well-maintained amenities
Cons:
Cleanliness issues
Location not optimal

Categories

Cleanliness
8.9
Some reviews indicated issues with room cleanliness and odors.
Service
10
Many reviews highlighted the excellent service from staff, particularly Ms. Cynthia Lee and Mr. Peter Zhang.
Location
9.37
Decent location but mentioned that it could be more central.
Room Quality
8.91
Inconsistent feedback about room quality, indicating some rooms are well-maintained while others are not.
Amenities
9.86
Positive comments about the amenities, including the club lounge and breakfast offerings.
Value for Money
9.89
Overall value perception is good given the features and services.
Food and Beverage
10
Multiple reviews praised the quality of the breakfast and dining options.
Overall Experience
9.85
The overall sentiment reflects a strong positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:18

Property Description

Luxurious Accommodation and Amenities
The Langham, Shenzhen offers a blend of tradition and luxury in the heart of Futian. The guestrooms, decorated in ivory tones with oriental artworks, provide a serene retreat with modern amenities like a 46-inch LCD TV, signature Blissful Bed, and en suite rain showers and bathtubs.

Relaxation and Recreation
Guests can unwind in style with access to a spa, gym, and two swimming pools. Whether cooling off in the pools, indulging in a spa treatment at Chuan Spa, or enjoying the sauna, relaxation is always at hand at The Langham.

Culinary Delights
Indulge in a variety of dining options at The Langham, Shenzhen. From tantalizing Cantonese dishes at T’ang Court to international cuisines at Silk, there's a culinary delight for every palate. Don't miss the chance to experience Langham's signature afternoon tea at Palm Court or savor tapas and grilled meats at Duke’s.

Book your luxurious stay at The Langham, Shenzhen for an unforgettable experience!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for CNY 374 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 965 reviews
Cleanliness: 8.9
Service: 10
Location: 9.37
Room Quality: 8.91
Amenities: 9.86
Value for Money: 9.89
Food and Beverage: 10
Overall Experience: 9.85
S
Sandra • family_with_children • hk
6
Not really convinced
Pros:

The breakfast was good

Cons:

We arrived at 4.pm, check in is normally 3pm and room wasn’t ready. Very weird smell and super humid in the room, so much so the bedsheets felt humid. Room decoration very outdated. Staff doesn’t speak English at all. For an international chain it is really a let down

2026-06-13 • via Nuitee
N
Natalia • solo_traveller • hk
9
2026-06-12 • via Nuitee
M
Máté • couple • tw
10
2026-06-10 • via Nuitee
E
Edel • solo_traveller • ie
10
Pros:

My friend and I booked an 8 night stay to celebrate our big birthday's together, as a treat. We stayed in a King Superior Suite, with access to the Executive lounge. From the time of check in with Cynthia (who is a true asset to the hotel. Her attentiveness, kindness and professionalism is what truly stood out as the shining feature of the hotel). The hotel, rooms, swimming pool and fitness centre are beautifully decorated, exceptionally clean and every staff member is trained to meet the high standards of the hotel. Thank you for making our time in Shenzhen so amazing!

2026-06-09 • via Nuitee
L
Lily12022510 • solo_traveller • fr
10
2026-06-08 • via Nuitee
E
Eric • solo_traveller • us
10
2026-06-08 • via Nuitee
C
Cinthya • solo_traveller • in
10
Pros:

The look and feel of the hotel. The location. The friendly staff

Cons:

Everything was amazing

2026-06-07 • via Nuitee
J
Jane • couple • sg
8
All went except the bed . Kind of sunken
Pros:

Location is convenient but a no of old buildings surrounding the hotel

Cons:

Staff was friendly and helpful except the staff at the concierge. They can’t speak Cantonese and unsure on attractions and places to visit or dine

2026-06-07 • via Nuitee
F
Ferenc • couple • au
10
2026-06-05 • via Nuitee
D
Daniel • family_with_children • au
8
Pros:

The rooms were nice and clean

Cons:

If you agree to let customers have a late check out, make sure they continue to have access to the room until the agreed time. Whilst I arrived back to the hotel with at least 20-30min before the late check out time, I could still go up the lift but not my room. It’s then a long walk back to the lobby. Worse, after the reception said they sorted my card, I went back up but still couldn’t access my room.

2026-06-03 • via Nuitee
J
justusgd • solo_traveller • sg
10
The Langham, Shenzhen - Jewel of Futian
Pros:

The Langham ranks as one of our top hotel stays in all our travels. Location is excellent, close to everywhere you want to go, as it is connected to a mall. What stood out the most was the Langham's pure service and hospitality. Outstanding.

It was a birthday trip for my wife, so we had flowers strewn across the bed. Porter services were excellent, ferrying our bags and golf equipment promptly.

Cheerful staff, helpful whenever we needed a hand, and even helped to sort and deliver our Taobao parcels to our room.

Given an unlimited budget, I'd live here.

2026-06-02 • via Nuitee
A
Assel • solo_traveller • kz
10
Pros:

The hotel is really great, it’s my second time in Langham and I plan to come back again, feels like home, comfortable and stylish 👌 the flower signature scent is amazing

2026-06-02 • via Nuitee
J
justusgd • solo_traveller • sg
10
2026-06-02 • via Nuitee
김(Kim) • family_with_children • kr
10
Pros:

조으다

Cons:

비싸다

2026-06-01 • via Nuitee
J
JING-IU • solo_traveller • tw
10
2026-06-01 • via Nuitee
S
SIN YI • couple • my
9
2026-06-01 • via Nuitee
S
Simranjit • couple • hk
10
2026-06-01 • via Nuitee
P
Pradeep • couple • ae
9
Very good experience …
Pros:

Room was very spacious and good breakfast ..

2026-05-30 • via Nuitee
S
Suk Yung • couple • au
10
2026-05-24 • via Nuitee
B
Ben • couple • hk
9
Great rooms and staff. Maybe a bit old school in its design
Pros:

Amazing value. Excellent room

Cons:

It was fine. Maybe it’s a bit tired in places but for the cost it’s great

2026-05-23 • via Nuitee