The Langham, Shenzhen

Hotels
•
Langham Hotels International
9.6 (1044 reviews)
7888 Shennan Boulevard , Shenzhen , CN
+86 755 8828 9888

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Quality food and beverage
Well-maintained amenities
Cons:
Cleanliness issues
Location not optimal

Categories

Cleanliness
8.9
Some reviews indicated issues with room cleanliness and odors.
Service
10
Many reviews highlighted the excellent service from staff, particularly Ms. Cynthia Lee and Mr. Peter Zhang.
Location
9.37
Decent location but mentioned that it could be more central.
Room Quality
8.91
Inconsistent feedback about room quality, indicating some rooms are well-maintained while others are not.
Amenities
9.86
Positive comments about the amenities, including the club lounge and breakfast offerings.
Value for Money
9.89
Overall value perception is good given the features and services.
Food and Beverage
10
Multiple reviews praised the quality of the breakfast and dining options.
Overall Experience
9.85
The overall sentiment reflects a strong positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:18

Property Description

Luxurious Accommodation and Amenities
The Langham, Shenzhen offers a blend of tradition and luxury in the heart of Futian. The guestrooms, decorated in ivory tones with oriental artworks, provide a serene retreat with modern amenities like a 46-inch LCD TV, signature Blissful Bed, and en suite rain showers and bathtubs.

Relaxation and Recreation
Guests can unwind in style with access to a spa, gym, and two swimming pools. Whether cooling off in the pools, indulging in a spa treatment at Chuan Spa, or enjoying the sauna, relaxation is always at hand at The Langham.

Culinary Delights
Indulge in a variety of dining options at The Langham, Shenzhen. From tantalizing Cantonese dishes at T’ang Court to international cuisines at Silk, there's a culinary delight for every palate. Don't miss the chance to experience Langham's signature afternoon tea at Palm Court or savor tapas and grilled meats at Duke’s.

Book your luxurious stay at The Langham, Shenzhen for an unforgettable experience!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Location

Guest Reviews

9.6
Based on 1044 reviews
Cleanliness: 8.9
Service: 10
Location: 9.37
Room Quality: 8.91
Amenities: 9.86
Value for Money: 9.89
Food and Beverage: 10
Overall Experience: 9.85
L
Lidia • extended_group • pl
10
Pros:

We had a wonderful stay at The Langham, Shenzhen. The hotel exceeded our expectations in every way. The rooms are beautiful, impeccably maintained, the swimming pool is fantastic, and the entire staff is exceptionally professional, welcoming and attentive.

The breakfast deserves special recognition – it was undoubtedly the best breakfast we have had in China. Both the authentic local Chinese cuisine and the European selection were outstanding, with an exceptional standard of quality.

Our very special thanks go to Ms. Tina, Room Division Manager. Her outstanding customer service, excellent command of English, remarkable ability to resolve problems and, above all, her genuine understanding of guests’ needs made a lasting impression on us. Her professionalism, empathy and personal approach were truly exceptional. She went above and beyond to make sure we felt comfortable and well taken care of.

Tina is a wonderful ambassador for The Langham brand. Employees like her make all the difference and turn a great hotel stay into a truly memorable experience.

We would happily return and highly recommend The Langham, Shenzhen!

2026-10-31 • via Nuitee
R
Roberto • family_with_children • it
10
2026-10-31 • via Nuitee
Y
Yangjie • family_with_children • us
10
Pros:

Everything - I will always stay in Langham when I come to Shenzhen going forward, great service, great location, very delicious breakfast

Cons:

Nothing

2026-10-31 • via Nuitee
Y
Yasmin • couple • hk
8
Lovely stay, great rooms and a fantastic pool
Pros:

Very comfortable beds, big rooms, nice bathroom with a large bathtub. Breakfast was great with a lot of options and worth the additional cost in my opinion (although I didn't love the coffee). It was very easy to arrange late checkout at the desk and they let me stay free of charge until 2pm and even use the pool facilities after that time which was very much appreciated. Pool facilities were great, I really enjoyed the sauna / steam room and the small outdoor heated section of the pool.

Cons:

Some things could do with updating such as broken pool loungers. There were not many loungers available and the loungers in he pool shown on the pictures are no longer there. There is a QR code to get food and drinks brought to the pool loungers but service is VERY slow (waited up to an hour and pressed the remind button several times). When things did eventually come they were often incorrect and the cocktails were not great and very expensive. Had a great time overall but improving the pool F&B service would really enhance the experience.

2026-10-30 • via Nuitee
H
Heather • family_with_children • hk
10
2026-10-30 • via Nuitee
J
Jacqueline • couple • gb
10
A wonderful hotel
Pros:

This hotel is amazing. We loved everything about it. The room was stunning, pool fantastic, breakfast was delicious. The staff were all so friendly. The lobby’s smell was amazing! The concierge team were so good. Highly recommend

Cons:

If I was being picky it would be the smell of someone smoking on the 15th floor

2026-10-30 • via Nuitee
T
Thais • couple • au
10
Best Hotel Ever!!
Pros:

Hands down the best hotel we’ve been so far! We chose The Langham, Shenzhen to celebrate my 35th birthday and the staff was extremely friendly and attentive to us! They left this beautiful message on our bed when we checked-in and also a beautiful cake on the day of my birthday! Facilities like the pools and the gym were impressive! Location was perde as well, really close to the subway, which we ended taking mostly everyday. Totally worth it! Thank you so much for the amazing stay and we know now where we are always staying when we go Shenzhen!

Cons:

There was nothing we didn’t like.

2026-10-29 • via Nuitee
E
Evgenii • solo_traveller • ge
9
Pros:

Отличный отель - чистый и комфортный!

Cons:

Цена бронирования была ниже, когда заселялся взяли оплату значительно выше! рекомендую выбирать вариант с оплатой заранее, чтобы не было неприятностей!

2026-10-29 • via Nuitee
G
Gergely • family_with_children • hu
10
Pros:

Amazing pool and spa. Great breakfast.

2026-10-29 • via Nuitee
G
Gary • solo_traveller • ca
9
Pros:

Breakfast is amazing. Great value.

2026-10-29 • via Nuitee
F
Fatima • couple • hk
9
Wonderful stay
Pros:

Room was spacious, friendly staff!

Cons:

The shower tray is positioned too low, and each time we used the shower, water spread across the floor.

2026-10-29 • via Nuitee
M
Mona • family_with_children • se
8
Bekvämt boende med pooler
Pros:

Tillgång till pool och nära till shoppingcenter

Cons:

Ej möjlighet att slå ihop enkelsängar

2026-10-29 • via Nuitee
S
Shi Ying • family_with_children • us
9
Wonderful and comfortable stay for my family, with spacious accommodations and excellent breakfast
Pros:

The room was wonderful and provided a very comfortable stay for my family and me. One small suggestion for improvement would be the shower door, which sits very close to the floor. When opening the door to step out, it tends to push the bath mat out of place. Perhaps this is something the hotel could look into to make the bathroom more convenient for guests. Overall, we really enjoyed our stay!

Cons:

The breakfast buffet offers an impressive variety of options, which I really appreciated. However, while the selection was excellent, the taste and overall food quality did not quite meet my expectations. Some dishes were too bland, while others lacked the flavors I would expect from a five-star hotel, especially in Guangdong Province, which is known for its exceptional cuisine.

Having stayed at The Langham and other five-star hotels in Hong Kong, I have experienced breakfast buffets that offer both excellent variety and outstanding taste. I believe this is an area where the hotel and culinary team could consider making improvements.

Overall, the variety is definitely a strong point, but enhancing the flavors and consistency of the dishes would make the breakfast experience much more enjoyable and better reflect the hotel's five-star standards.

2026-10-28 • via Nuitee
V
Valentina • family_with_children • ro
10
2026-10-27 • via Nuitee
E
Eileen • solo_traveller • us
10
2026-10-27 • via Nuitee
E
Eileen • solo_traveller • us
10
2026-10-27 • via Nuitee
A
Andrew • solo_traveller • hk
9
Superb Comfort and service in Shenzhen
2026-10-26 • via Nuitee
B
Brian • couple • hk
10
2026-10-24 • via Nuitee
P
pauline • couple • hk
10
Pros:

The outdoor swimming pool was very pleasant and enjoyable for the kids
The room was large and confortable.
Staff was extremely friendly and helpful.
The breakfast was amazing : large variety and good quality

Cons:

The breakfast deserves an upgrade on the coffee offer.

2026-10-23 • via Nuitee
J
Johnnie • couple • us
10
We would come again.
Pros:

Good location. Friendly and helpful staff.

Cons:

Only minor point is the toilet does not soft closing.

2026-10-22 • via Nuitee