Petra Palace Hotel

Hotels
•
Independent
7 (100 reviews)
Petra, Wadi Musa, 70 , Wadi Musa , JO
962-3-2156723

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Designated smoking area
Steam room
Elevator
See all facilities

Review Highlights

Pros:
Excellent location very close to Petra Visitor Center
Spacious, comfortable rooms and beds
Helpful and friendly reception staff (named praise for Safi and Mohamed)
Reserved parking for guests
Good value for money reported by several guests
Some parts renovated and generally clean rooms
Cons:
Breakfast frequently described as limited/basic or missing menu items
Pool water reported as dusty and too cold by some guests
Inconsistent cleanliness (dust, hair reported by some)
Seasonal/limited availability of some facilities (bar, restaurant, Turkish bath)
Occasional reluctance from staff on invoice/driver requests

Categories

Cleanliness
6.5
Mixed comments: several guests noted clean rooms and beds, but others reported dust, hair on the floor and a dusty pool — cleanliness is inconsistent across rooms/areas.
Service
7.5
Generally praised reception staff (Safi, Mohamed) as very helpful and attentive, though a few guests mentioned reluctance on invoice/driver requests and seasonal staffing limitations.
Location
8
Consistently celebrated: ideal and very close to Petra Visitor Center (about 5–7 minutes on foot), with restaurants and shops nearby.
Room Quality
7.5
Rooms described as spacious, comfortable and recently renovated in parts; overall positive room comfort and amenities reported by many guests.
Amenities
6.5
On-site pools and reserved parking are positives, but some noted cold/dusty pool water and seasonal closures/limited availability of facilities (bar, restaurant, Turkish bath).
Value for Money
7.5
Several guests highlighted good price-to-quality ratio and strong recommendation compared to other local options; overall perceived as good value.
Food and Beverage
5
Mixed to negative: some guests praised a wide buffet breakfast, but multiple reports cite a limited/basic breakfast selection and missing menu items; evening menu limited by external factors.
Overall Experience
7.5
Overall positive stay for visiting Petra — many guests strongly recommend the hotel for location, room comfort and helpful staff, despite occasional issues with breakfast, pool temperature and variable cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-25 02:34

Property Description

Luxurious Amenities and Recreational Facilities
Indulge in the 2 outdoor swimming pools, sauna, and free Wi-Fi at Petra Palace Hotel.

Dining and Entertainment Options
Savor a delicious meal at the hotel restaurant and unwind with a drink at the bar or poolside bar.

Convenient Services and Nearby Attractions
Benefit from a business center, free parking, and proximity to Petra's main attractions during your stay.

Book now at Petra Palace Hotel for a perfect blend of comfort and convenience near Petra Turkish Bath.

Important information:

  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • General

    Property is cleaned with disinfectant

See all policies

Location

Guest Reviews

7
Based on 100 reviews
Cleanliness: 6.5
Service: 7.5
Location: 8
Room Quality: 7.5
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 5
Overall Experience: 7.5
F
Formaro • family_with_children • it
9
2026-05-26 • via Nuitee
R
renard • couple • fr
6
Hôtel veillisssant avec des travaux d’extension en cours
2026-05-21 • via Nuitee
I
Inès • solo_traveller • fr
8
Pros:

L'hôtel est idéalement situé pour la visite du site de Petra. Les chambres sont spacieuses et les piscines agréables. Le personnel y est très serviable. Nous y avons séjourné 2 nuits et le recommandons à tous.

2026-05-16 • via Nuitee
M
María de los Angeles • couple • ar
10
2026-05-08 • via Nuitee
M
michael • couple • us
7
Very good, and a hugely appreciative of Safi's advice.
Pros:

The location of the Hotel is very convenient for Petra and the room was very comfortable. The reception staff Safi and Mohamed were excellent and very helpful.

Cons:

The food menu in the evening is limited but this is due to current geopolitical tensions beyond their control.

2026-04-20 • via Nuitee
R
Robert • solo_traveller • cz
8
2026-04-10 • via Nuitee
L
liz • couple • il
10
2026-04-08 • via Nuitee
M
Minji • solo_traveller • kr
7
Pros:

페트라 입구랑 가까워서 좋아요.

Cons:

바닥 먼지와 머리카락 청소가 잘 안되어 있어요. 조식 종류도 별로 없고 맛도 없어서 아쉽지만 페트라와 가까운 위치는 정말 좋아요.

2026-04-05 • via Nuitee
D
Dr Waleed • couple • sa
10
2026-04-04 • via Nuitee
A
Anna • couple • cz
10
The best hotel for your stay in the town!
Pros:

отличный отель!!! локация, номера, персонал, еда - всё на высшем уровне!

было очень приятно тут находиться, и совсем не хотелось уезжать в следующий город и другой отель. По итогу всего отдыха и проживания в 5 разных отелях в целом, могу смело заявить, что этот был самым лучшим по всем фактором и тем более по соотношению цена-качество.

Petra visitor center всего лишь в 5-7 минутах пешком от отеля.

не могу не отметить завтраки и широкий выбор еды на них. шведский стол, на котором каждый найдет себе еду по душе.

рекомендую, 10/10!

Cons:

ничего, все было прекрасно

2026-03-10 • via Nuitee
B
Bela • couple • hu
1
2026-03-10 • via Nuitee
A
Almeida • family_with_children • br
8
Quarto limpo! Fotos correspondem com a realidade!
Pros:

eles reservam um local em frente ao hotel para estacionamento dos hóspedes

2026-03-05 • via Nuitee
E
Edwin • family_with_children • ae
10
Pros:

The hotel is really close to the Petra Entrance.
The rooms and breakfast were also really amazing.

Cons:

The Pool water was a bit dusty and too cold.

2026-03-04 • via Nuitee
C
Charles • solo_traveller • fr
10
Pros:

Très bon emplacement à 2min à pied du Visitor Center. Restaurants et supermarchés à proximité. Idéal pour le passage à Petra, sans être obligé de prendre un taxi pour aller à wadi musa

2026-03-03 • via Nuitee
V
Victoria Louise • couple • cy
9
Pros:

Loved the spacious bedroom & bathroom.
Beds very clean & comfortable

Cons:

Nothing not to like !!

2026-03-03 • via Nuitee
L
Lil • extended_group • es
9
Pros:

La ubicación es top. Está muy cerca del centro de visitantes de Petra.

2026-03-02 • via Nuitee
N
Nadeem • couple • qa
10
Great location
Pros:

Very clean and walkable to the Petra entrance please book without hesitation recently renovated and super clean ❤️

Cons:

Friendly staff

2026-03-02 • via Nuitee
M
mahboob • couple • gb
7
Good
Pros:

Everything

2026-03-01 • via Nuitee
B
barbalazaros • solo_traveller • gr
8
Pros:

The room was perfect, spacious and extremely comfortable, with all required amenities. While past reviews raised concerns, I believe part of the hotel is renovated. Location was spot on too, as it's only a 5' walk from the visitor center, yet the town of Wadi Musa is just about 15-20' on foot.

Cons:

Breakfast was very basic and didn't serve beverages that were on the menu for a cost. The staff was reluctant to help with local driver connections before arrival, and most importantly with providing the requested type of invoice, despite having assured they would.

2026-03-01 • via Nuitee
G
Giulia • couple • it
8
Posizione ottima!
Pros:

La struttura è pulita, accogliente e si trova in un’ottima posizione, sia per arrivare a piedi all’ingresso di Petra, sia alla sera per cenare o per fare un giro.

2026-02-28 • via Nuitee