Harolds Hotel Cebu

Hotels
8.4 (676 reviews)
146 Gorordo Avenue Corner Rosal Street, Barangay Lahug , Cebu City , ph

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited parking
Inconsiderate staff

Categories

Cleanliness
8.19
General sentiment shows rooms are clean, but limited mention.
Service
8.66
Staff is generally helpful and approachable.
Location
8.81
Hotel is conveniently located in the city center.
Room Quality
8.46
Rooms are spacious and comfortable.
Amenities
8.49
Amenities are adequate though some guests noted missing items.
Value for Money
7.95
Generally considered worth the price, though some had concerns.
Food and Beverage
8.3
Breakfast is great, but some mentioned lack of variety.
Overall Experience
8.37
Overall positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:39

Property Description

Modern Rooms and Convenient Location
Harolds Hotel offers spacious and modern rooms just a 10-minute drive from Cebu Business Park and Ayala Centre Cebu. The air-conditioned rooms feature carpeted flooring and amenities like a flat-screen TV, tea/coffee maker, and a minibar.

Dining Options and Fitness Center
Enjoy a variety of international dishes at the hotel's 3 dining options. Stay active at the fitness centre during your stay. Additionally, benefit from free Wi-Fi in public areas and complimentary private parking.

Guest Services and Nearby Attractions
Harolds Hotel provides 24-hour room service and facilities like a business centre and luggage storage. Explore nearby attractions such as Magellan's Cross and Santo Nino de Cebu Basilica, just a 30-minute drive away. Book now for a convenient and comfortable stay at Harolds Hotel.

Important information:

Please note that a maximum of 2 children (below 10 years old) sharing existing beds are allowed in the rooms. Breakfast for children is not included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    People 12 years old and over stay for ₱ 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.4
Based on 676 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.81
Room Quality: 8.46
Amenities: 8.49
Value for Money: 7.95
Food and Beverage: 8.3
Overall Experience: 8.37
R
Renezita couple ph
10
nice stay
Pros:

Clean

Cons:

none

2026-05-23 via Nuitee
C
Claro solo_traveller us
9
Pros:

Staff are friendly
Hospitable and accommodating

Cons:

I can't say

2026-05-22 via Nuitee
M
Monea couple ph
9
2026-05-20 via Nuitee
M
Marnie couple ph
10
Pros:

It was an amazing stay for us. The room was unexpectedly huge than what expected. Everything looks and smells fresh and clean. The breakfast buffet was sumptous, worth the additional expense.
The hotel is also near to different tourist spots especially to - TOP, Sirao Garden and Temple of Leah. It's 15 mins grab ride to Fuentes and IT Park, and 30 mins ride from Mactan.

2026-05-12 via Nuitee
P
Peter solo_traveller ch
9
2026-05-10 via Nuitee
M
Melinda solo_traveller au
10
Awesome staff
Pros:

Excellent accommodation

Cons:

Everything was great

2026-05-10 via Nuitee
J
Jane couple ph
7
2026-05-10 via Nuitee
S
Scott couple au
10
Staff were excellent, highly recommended
Pros:

Modern close to everything

2026-05-10 via Nuitee
Y
Yueji couple cn
9
2026-05-08 via Nuitee
Y
Yueji couple cn
9
Pros:

位置很好。離ayala 很近。

Cons:

浴巾沒有再清潔後提供

2026-05-08 via Nuitee
T
Tumz solo_traveller ph
8
Pros:

The experience is quote ok

Cons:

No wifi. The tub wasn't that clean.

2026-05-05 via Nuitee
C
Christine Mebes couple ph
10
2026-04-30 via Nuitee
H
Herman couple nl
9
Pros:

Vriendelijkheid personeel, Glace, Katrina and door men.
Clean hotel

2026-04-27 via Nuitee
J
Joerg solo_traveller ph
6
Better and cheaper place existing
Pros:

The location

Cons:

The carpet in the room, was wavey and looks dirty!
The extra charge on breakfastbuffet for green tea instatt black tea, the first time ever i been charged for green tea on a breakfast buffet!
The noisy staff talking in the restaurant that loud that even we are on the other side we could hear it!
The room even on the 6 floor was noisy, street noise you could hear every car motor the whole night, NO isolation windows very poor

2026-04-17 via Nuitee
T
Tylon solo_traveller us
9
The herald's experience
Pros:

The staff was outstanding and one out of their way to make sure i felt special

Cons:

The rooftop atmosphere and entertainment where outstanding

2026-04-15 via Nuitee
A
Alex Buxton solo_traveller gb
10
2026-04-13 via Nuitee
A
Alex Buxton solo_traveller gb
10
2026-04-12 via Nuitee
O
ozzynotwood couple au
4
Does what it needs to do, staff were very good & chatty, just feels 1980's.
Pros:

Included breakfast was very good. Big rooms, big bathroom. Staff friendly & talked to use while waiting for meals.

Cons:

Telephone & similar plastic devices where so old they turned yellow. Phone also did not work.

Room service did not deliver towels on 2 occasions. Had to go down to the service desk both times due to the phone not working.

The lock on the bathroom broke while one of us was in it. My friend was trapped in the for 40 minutes while the maintenance person tried to fix it.

2026-04-04 via Nuitee
R
Rina family_with_children ph
9
2026-03-31 via Nuitee
A
Albert couple es
10
2026-03-30 via Nuitee