Mountain Side Hotel Whistler by Executive

Hotels
8.2 (1411 reviews)
4417 Sundial Place , Whistler , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable accommodations
Cons:
Cleanliness issues
Service delays

Categories

Cleanliness
6.75
Significant concerns about unclean kitchen and rooms, trash on the floor, and kitchen utensils being dirty.
Service
8.22
Some reviews highlight unresponsive front desk service and lack of apologies from staff.
Location
10
Numerous mentions of excellent location near ski slopes and restaurants.
Room Quality
7.71
Mention of worn facilities, outdated bathrooms, and saggy mattresses impacting overall comfort.
Amenities
7.24
Hot tub issues and ongoing construction affecting guest experience.
Value for Money
7.7
Mixed sentiments; some guests felt the price wasn't justified considering the quality.
Food and Beverage
8.75
Not directly mentioned, but suggests 'Standard quality for this hotel tier'.
Overall Experience
9.24
Overall positive despite various issues, mainly due to location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:30

Property Description

Luxurious Lodge-Style Hotel in Whistler Village

Year-Round Outdoor Pool and Hot Tub
Enjoy the convenience of ski to door access to Whistler Village Gondola just minutes away. Unwind in the year-round outdoor pool, hot tub, and spa bath offered in all rooms.

Cozy Chalet-Style Rooms with Modern Amenities
Indulge in rooms featuring full kitchens, vaulted roofs, gas fireplaces, and floor-to-ceiling windows. Relax with a 43-inch flat-screen TV in each room for your entertainment.

Rustic Tuscan Cuisine and Fitness Center
Savor rustic Tuscan cuisine at Umberto’s Trattoria on-site. Keep active with ski and bicycle storage, as well as access to the fitness center.

Experience the perfect blend of luxury and comfort at Mountain Side Hotel Whistler by Executive. Book your stay now for an unforgettable getaway.

Important information:

Please note, when booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 30 per day.

Location

Guest Reviews

8.2
Based on 1411 reviews
Cleanliness: 6.75
Service: 8.22
Location: 10
Room Quality: 7.71
Amenities: 7.24
Value for Money: 7.7
Food and Beverage: 8.75
Overall Experience: 9.24
F
Freeman couple ca
10
Awesome getaway.see you soon!
Pros:

This is my favorite property to stay at

2026-07-04 via Nuitee
C
Caiden solo_traveller ca
3
POOL CLOSES AT 5 :(
Pros:

Clean and polite staff

Cons:

They have a new restraunt that limits the hot tub and pool hours as they don't want the patrons there to watch people swim and they haven't updated the website. Pool hours close early (5pm).

2026-07-04 via Nuitee
J
Joshua solo_traveller ca
7
Freaky tiki
Pros:

Everything but the Bed

Cons:

Bed was very squeaky every move made it sound like we were getting kinky

2026-07-04 via Nuitee
K
Kartikey solo_traveller ca
9
ten on ten!
Pros:

The room, the people, the location, everything was good :)
zero complaints, only compliments :)

2026-07-04 via Nuitee
C
Chester solo_traveller ca
10
Pros:

Affordable,clean,and relax place

2026-07-04 via Nuitee
K
Kyle couple ca
10
Happy to book again
Pros:

Great lay out. Love the bed & bedding
G. Fire place. The entire chalet vibe in whistler

Cons:

Love it alll

2026-07-03 via Nuitee
C
Chung Hang Constantine family_with_children ca
8
2026-07-03 via Nuitee
S
Sunraysole NONE Vancouver, British Columbia
10
Mom and daughter weekend.
Pros:

Super comfortable bed in the heart of Whistler. Everything is walking distance. We enjoyed seeking out the locally owned shops and restaurants.

2026-07-02 via Tripadvisor
N
Nicolas solo_traveller ca
5
Pros:

Great price and location

Cons:

Honestly, not amazing, but also to be expected in Whistler. I've been living in whistler for 6 years but needed a spot to say with my dad and let's say that the reputation of whistler's quality of service was on par with it's reputation, as I knew very well.

I won't give any hints but one member of the staff was childish, making completely ridiculous accusations about my father's behavior who is a sweet and insanely experienced traveller. When I came down to see what the fuss was all about I got met by a staff member extremely on the defensive that started to act plain rude with me saying that my dad was bullying her and cursing at her which is so uncharacteristic of him it had to be a lie. Then started to warn me to not begin with the same attitude before I could even say a word. When all I asked was : what did he say exactly, he/she couldn't even say an exact word he'd say to he/she, anyways, keep up the quality guest service

2026-07-01 via Nuitee
C
Connie couple ca
7
It was a very nice place to stay very reasonable inconvenient
Pros:

It was close to All the amenities. It was clean and the staff was very, very friendly

Cons:

Nice to be able to come back after supper and use the pool or a hot tub. We never did get to enjoy that because the hours were terrible.

2026-07-01 via Nuitee
S
Sital family_with_children au
9
2026-07-01 via Nuitee
P
Patel solo_traveller ca
9
2026-06-30 via Nuitee
J
Jose Luis couple ca
10
2026-06-30 via Nuitee
J
Jen couple ca
7
Liked the location
Pros:

Location and the fact it had a pool
The staff were friendly

Cons:

The pool hours are terrible. We specifically picked this hotel for the pool and it would have been nice to know in advance it closed so early. Open the pool till 10pm. Bring back the lounge chairs. The restaurant on site was very expensive and not worth going.
Also would be good to have staff regularly at front desk especially for the morning time to noon.

2026-06-30 via Nuitee
B
Behyar couple ca
9
Pros:

everything needed was there in an easily accessible and nice setting. TV was good bathroom was clean but alittle bit old

Cons:

the chair cover was very old and in a bad shape

2026-06-29 via Nuitee
D
Diana solo_traveller de
10
Luxus pur mitten im Geschehen!
Pros:

Diese Hotel lässt keine Wünsche offen. Die Einrichtung ist absolut hochwertig, die Küche perfekt ausgestattet und das gesamte Ambiente pure Erholung. Trotz der zentralen Top-Lage direkt im Geschehen gibt es eine super Parklösung. Das Personal ist überaus freundlich und aufmerksam. Uneingeschränkte Empfehlung!

2026-06-29 via Nuitee
D
Daniel solo_traveller nl
9
Pros:

Prachtige ruime kamer, heerlijk bed, goede locatie

2026-06-28 via Nuitee
M
McQuaid solo_traveller nz
8
Pros:

Staff were great and really helpful.
Italian restaurant on site was EXCELLENT!!
Location on the edge of the town centre was great. Really close to everything but not noisy.
Good underground carparking

Cons:

Facilities were old and dated, especially air conditioning which was terrible. We were lucky it was a cold start to summer and wasn't crucial.

2026-06-28 via Nuitee
S
Steven solo_traveller ca
8
2026-06-27 via Nuitee
A
Anatolii family_with_children ca
10
2026-06-27 via Nuitee