Mountain Side Hotel Whistler by Executive

Hotels
8.2 (1321 reviews)
4417 Sundial Place , Whistler , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable accommodations
Cons:
Cleanliness issues
Service delays

Categories

Cleanliness
6.75
Significant concerns about unclean kitchen and rooms, trash on the floor, and kitchen utensils being dirty.
Service
8.22
Some reviews highlight unresponsive front desk service and lack of apologies from staff.
Location
10
Numerous mentions of excellent location near ski slopes and restaurants.
Room Quality
7.71
Mention of worn facilities, outdated bathrooms, and saggy mattresses impacting overall comfort.
Amenities
7.24
Hot tub issues and ongoing construction affecting guest experience.
Value for Money
7.7
Mixed sentiments; some guests felt the price wasn't justified considering the quality.
Food and Beverage
8.75
Not directly mentioned, but suggests 'Standard quality for this hotel tier'.
Overall Experience
9.24
Overall positive despite various issues, mainly due to location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:30

Property Description

Luxurious Lodge-Style Hotel in Whistler Village

Year-Round Outdoor Pool and Hot Tub
Enjoy the convenience of ski to door access to Whistler Village Gondola just minutes away. Unwind in the year-round outdoor pool, hot tub, and spa bath offered in all rooms.

Cozy Chalet-Style Rooms with Modern Amenities
Indulge in rooms featuring full kitchens, vaulted roofs, gas fireplaces, and floor-to-ceiling windows. Relax with a 43-inch flat-screen TV in each room for your entertainment.

Rustic Tuscan Cuisine and Fitness Center
Savor rustic Tuscan cuisine at Umberto’s Trattoria on-site. Keep active with ski and bicycle storage, as well as access to the fitness center.

Experience the perfect blend of luxury and comfort at Mountain Side Hotel Whistler by Executive. Book your stay now for an unforgettable getaway.

Important information:

Please note, when booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 30 per day.

Location

Guest Reviews

8.2
Based on 1321 reviews
Cleanliness: 6.75
Service: 8.22
Location: 10
Room Quality: 7.71
Amenities: 7.24
Value for Money: 7.7
Food and Beverage: 8.75
Overall Experience: 9.24
A
Arlette • solo_traveller • gb
9
2026-05-23 • via Nuitee
C
Catherine • couple • au
7
Good sized rooms, great location
Pros:

Location, facilities and room size

Cons:

Aging property which needed some maintenance

2026-05-23 • via Nuitee
M
Mike • couple • ca
9
We had a great time and will be coming back in August.
Pros:

Location was great, Staff was very friendly and helpful.

Cons:

The pool closed at 5:00pm otherwise it was great pool and hot tub. And would have been nice if the restaurant was open during the day to grab a drink by the pool.

2026-05-22 • via Nuitee
A
Aleli • couple • ca
7
2026-05-21 • via Nuitee
J
Jesse • solo_traveller • us
8
Grateful for the location, price, parking, and friendly staff.
Pros:

the room was comfortable. The bed was nice and the bathroom was clean. The ski storage and parking was very helpful.

Cons:

The room was too warm and the air conditioning was disabled. Had to open windows to noise pool/hot tub users.

2026-05-20 • via Nuitee
A
Andy • couple • au
6
Ended up not being the value option
Pros:

Good location but parking expensive.

Cons:

Interior starting to show years of wear, hot water was at best luke warm, noisy AC

2026-05-20 • via Nuitee
M
Meng • family_with_children • ca
8
2026-05-20 • via Nuitee
S
Sukanda • couple • ca
7
Good value for the price
Pros:

Locates in downtown very convenient to travel

Cons:

The room is ok, good for price and location

2026-05-19 • via Nuitee
R
Rupinder • couple • ca
1
Pros:

Nothing

Cons:

Poor customer service
Scam
Fake photos on website

2026-05-19 • via Nuitee
K
Kristine • solo_traveller • us
10
2026-05-19 • via Nuitee
H
Hearher • couple • ca
10
Memorable stay!
Pros:

Gorgeous spacious suite with 1 berm but 2 bathrooms, 2 fireplaces, 2 tvs and lots of extra sleeping options! Too big for us but last minute booking! Flora the hostess was outstanding .. even ran outside to show us how to find parking and get us into hotel as dark when we arrived! Great pool & hot tub! No chlorine smell!!! Good location!!!

Cons:

Hard to find pool towels in morning, get them the night before

2026-05-19 • via Nuitee
V
Viacheslav • family_with_children • ca
10
2026-05-19 • via Nuitee
R
Rebecca • extended_group • ca
7
Cons:

The elevator is bit slow and it was noisy around that neighborhood

2026-05-18 • via Nuitee
K
Kali • family_with_children • ca
8
Second time staying here good stay decent pool great location
Pros:

Good location

Cons:

Some things need updating, tubs, sinks and drains not draining, stair was broken

2026-05-18 • via Nuitee
S
Sharon • couple • au
8
2026-05-18 • via Nuitee
D
David • couple • au
7
Good hotel allowing us to enjoy all the beauty and fun in Whistler
Pros:

Great location as it was close to the car park lots and the all the Village cafes and restaurants.

Cons:

Pool and spa were closed for a few days, couldn’t use the fireplace as it was the wrong season and it took seven minutes running the shower before we got any hot water. It was the end of the ski season so maybe they were winding down

2026-05-16 • via Nuitee
G
Genevieve • couple • ca
10
2026-05-14 • via Nuitee
D
Dave • couple • ca
8
Pros:

We stayed in a loft room - just perfect! Front desk staff was very helpful

Cons:

Gym Room is laughable - unacceptable in todays standards. You need to put some effort towards that with better space. Build out in the garage?

2026-05-14 • via Nuitee
W
Walter • solo_traveller • us
8
Great location, quiet, good shoulder season $
Pros:

Great location, close to lifts & village walk, quiet. Friendly reception, easy parking.

Cons:

No coffee in rooms, or lobby. Didn’t even see a coffee maker
Luckily Hot Buns patisserie nearby, great crepes.
Limited pool hours, was fine place to read in the sun after skiing, but had to leave @ 5

2026-05-14 • via Nuitee
K
Kristen • couple • us
7
Good value if kitchen is needed and skiing…
Pros:

Great location

Cons:

Dated.

2026-05-13 • via Nuitee