Hotel Des Alpes

Hotels
8.6 (2562 reviews)
Furrengasse 3 , Luzern , CH

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Pets allowed
Hiking
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Small bathrooms
Hard luggage access

Categories

Cleanliness
8.61
Consistent mentions of cleanliness and polite service across reviews.
Service
9.08
Staff were described as friendly, helpful, and welcoming.
Location
9.12
Highlighted as perfect with proximity to attractions and views.
Room Quality
8.07
Rooms are generally comfortable but some are noted to be small.
Amenities
8.6
Good breakfast options noted, but some amenities like late check-in were rate negatively.
Value for Money
8.56
Good value for the offered comfort and location.
Food and Beverage
8.11
Breakfast was well received; however, dinner experience was disappointing for one review.
Overall Experience
8.68
Favorable experiences highlighted across reviews with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:52

Property Description

Riverside Charm and City Convenience

Picturesque Views and Comfortable Rooms
Wake up to stunning views of the lake, Chapel Bridge, and Mount Pilatus from your room at Hotel DES ALPES. Some rooms even offer a glimpse of the historic pedestrian zone. Each well-equipped room ensures a comfortable stay, with some featuring balconies for an extra touch of relaxation.

Delicious Breakfast and Dining Experience
Start your day with our à la carte breakfast offering, available until 10:00 am. As a bonus, enjoy a CHF 18.50 value voucher for any consumption in our riverside restaurant. Indulge in a delightful dining experience while soaking in the scenic surroundings.

Prime Location for Exploring Lucerne
Conveniently situated near key attractions like the Chapel Bridge, Sights, Culture and Congress Center Lucerne (KKL), and the train station, Hotel DES ALPES is the perfect base for exploring the beauty of Lucerne. Book now for an unforgettable stay!

Important information:

Please note that the hotel entrance is located at Furrengasse 3, at the rear of the building. The entrance at the lakeside is the restaurant's.

Please note that Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations.

Please note that pets are allowed for a CHF 25 fee per pet per night.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 2562 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.68
D
Dominik • solo_traveller • ch
9
2026-09-19 • via Nuitee
J
Janice • extended_group • us
7
2026-09-19 • via Nuitee
R
Ruth • couple • ch
9
wir haben es genossen!
Pros:

Sehr gute Lage. Direkte Sicht auf die Kapellbrücke. Die Angestellten sind sehr freundlich.

Cons:

Das Frühstück ist für unsere Verhältnisse etwas zu teuer.

2026-09-19 • via Nuitee
J
Jessica • couple • gb
9
Pros:

Lovely room
Nice breakfast
Great central location

Cons:

No nearby parking (and it’s expensive) but understandable with it being so central

2026-09-19 • via Nuitee
L
Laura • solo_traveller • us
10
2026-09-19 • via Nuitee
K
Karen • solo_traveller • us
9
Perfect location for a stay in Lucerne.
Pros:

The location is perfect with easy walking to the train station, old town, and many historical sights. There are many shops and restaurants within an easy walk. The view from the room with a balcony cannot be beat.

Cons:

There is no AC so on a hot sunny day, the south facing balcony isn’t practical until the sun goes down. There was a fan in the room, but it still stayed hot until very late.

2026-09-17 • via Nuitee
R
Rajat • couple • us
10
Best location and friendliness of the staff. Overall excellent value for money .
Pros:

Location and professional attitude of the staff

Cons:

Reception area of the hotel

2026-09-17 • via Nuitee
M
mohammed • family_with_children • sa
10
Pros:

الموقع ممتاز

Cons:

لايوجد تكييف

2026-09-17 • via Nuitee
R
Rajat • couple • us
10
2026-09-17 • via Nuitee
M
Maria Dolores • solo_traveller • ar
8
Pros:

La ubicación

Cons:

No hay aire acondicionado, y si se abre la ventana se escucha todo el ruido de la calle. Faltaba lugar para poner cómodamente un carry on que era todo lo que tenía. El desayuno era muy básico

2026-09-16 • via Nuitee
C
Christophe • solo_traveller • fr
7
2026-09-15 • via Nuitee
I
Ingeborg • couple • de
8
2026-09-14 • via Nuitee
C
Chiu Tung • solo_traveller • hk
8
Pros:

The location is very convenient.
The staffs are nice and helpful.

Cons:

It would be better if kettle is provided, but the hotel guests can go down to the restaurant for hot water.

2026-09-14 • via Nuitee
M
Mabel • couple • us
8
We made the best of our stay due to the amazing location while appreciating the rich history of Lucerne.
Pros:

The location is ideal for visiting and exploring Lucerne with quick access to so many attractions. The restaurant serves an awesome breakfast with seating provided indoors or outdoors overlooking the bridge/lake. So beautiful!
Staff gave great recommendations.
The Tuesday farmers market is just next to hotel- not to be missed by fruit lovers. The picture with rainbow was taken from my room (city view).

Cons:

We stayed during moderately warm days so room was not very cool.

2026-09-13 • via Nuitee
M
Marisa • extended_group • us
9
Pros:

We were a group of five adults. Loved the location and the hotel’s restaurant. We all agreed that the only downside was the size of our rooms. Everything else was great including the comfort of the bed, the shower etc and the staff kept it all very clean. Given its price point we would certainly recommend.

Cons:

just the size of the room

2026-09-12 • via Nuitee
W
Will • couple • us
10
Pros:

Location, views, balcony

Cons:

NA

2026-09-12 • via Nuitee
R
Renelle • couple • us
9
Pros:

Great location on the water. Easily walkable from train station. Clean hotel and friendly staff.

Cons:

There wasn’t any air conditioning but we knew that going in.

2026-09-11 • via Nuitee
L
Luis • couple • es
8
Pros:

La ubicación

Cons:

El precio un poco alto porq es sencillo el hotel

2026-09-11 • via Nuitee
W
Wendy • couple • us
10
Pros:

Location

Cons:

Small bathroom

2026-09-11 • via Nuitee
C
Chitra • couple • us
7
Pros:

location is nice; the view form the room was nice;

Cons:

no Ac and the fan did not help much- with windows open, it takes a little while to cool down; they have a newer complex nextdoor but we were in the older part
i felt it was pricey but then in switzerland everything seems pricey

2026-09-11 • via Nuitee