Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Cons:
Outdated facility
Higher price than newer options

Categories

Cleanliness
7.75
Some reviews mentioned unpleasant odors and maintenance issues.
Service
9.25
Staff was described as friendly and attentive in most reviews.
Location
9.25
Great location with fantastic views near key attractions.
Room Quality
8.25
Room comfort varied, but generally positive experiences noted.
Amenities
8.75
Amenities like the restaurant and library were appreciated.
Value for Money
7.75
Some reviews mentioned the hotel being outdated and expensive.
Food and Beverage
8.25
Breakfast and restaurant staff received positive comments.
Overall Experience
8.75
Overall enjoyable stay with mixed feelings on some aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:56

Property Description

Mountain Views and Tranquil Surroundings
The Hotel Jungfrau offers south-facing rooms with balconies, providing stunning mountain views and a peaceful atmosphere with the soothing sounds of waterfalls and creeks at night.

Diverse Amenities for Guests
Enjoy a large sunny terrace, a restaurant serving Swiss and international cuisine, a hotel bar, a library, and a cosy lounge with a fireplace. In summer, children can play in the meadows behind the hotel, and guests have access to numerous hiking paths.

Complimentary Access and Convenient Location
Guests have free entry to the public bath and ice rink, along with discounts for local sports facilities. With both train stations just a short walk away, the Hotel Jungfrau offers convenience and relaxation in the car-free village of Mürren.

Experience tranquility and convenience at Hotel Jungfrau - book your stay now!

Important information:

The Swiss Postcard will be accepted as a method of payment.

Mürren is a car-free village and can only be reached by train or cable car.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an available cot.
    Children from 3 years old to 16 years old stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 778 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.75
R
Roger couple ch
7
2026-07-25 via Nuitee
R
Robert solo_traveller de
10
2026-07-25 via Nuitee
W
Wendelin solo_traveller us
8
Pros:

Very good breakfast with both hearty and light option.

2026-07-24 via Nuitee
A
Antoine solo_traveller fr
8
2026-07-24 via Nuitee
A
Abdurassul couple kz
8
2026-07-23 via Nuitee
M
María Elizabeth solo_traveller fr
10
2026-07-23 via Nuitee
R
Rosa solo_traveller ch
6
Pros:

Die Zimmer mit Balkon und Bergsicht.

Cons:

Das Hotel ist in die Jahre gekommen.
Sehr einfache Zimmer und ganz schlechte Matratzen.
Das Bad ist mega winzig, man kann kaum auf dem Wc sitzen.
Kein einziger Steckdose in Badzimmer.
Und der Preis entspricht nicht das was man dafür bekommt.
Das Frühstücksbuffet war nichts besonders u auch den Frühstücksraum war total spartanisch eingerichtet.
Niemand hat ein einziges Mal gefragt, ob alles in Ordnung war u zufrieden waren.
Sehr Schade...dieses Hotel wäre eine Bijou wenn man sich mehr Mühe geben würde.

2026-07-22 via Nuitee
J
Jeff extended_group us
10
Pros:

Amazing location with amazingly beautiful views of the mountains.

2026-07-20 via Nuitee
H
Hedinger couple ch
5
Pros:

Die Lage war sehr schön

Cons:

Das Personal konnte kein Schweizerdeutsch, was mich als Schweizer enttäuscht. Das Zimmer war sehr dreckig

2026-07-19 via Nuitee
D
donovan solo_traveller ca
10
Pros:

Amazing big balcony, great breakfast, bathtub, nice views, very clean.

2026-07-19 via Nuitee
D
David couple us
8
2026-07-18 via Nuitee
D
Dan extended_group nl
9
2026-07-17 via Nuitee
H
Harriet family_with_children us
9
A peaceful spot with beautiful views and kind helpful staff.
Pros:

Loved the breakfast spread and the views of the mountains from the dining room. The staff were absolutely wonderful, friendly, helpful and made us feel really welcome.

2026-07-16 via Nuitee
C
Carol couple us
10
Pros:

We were picked up at the cable car. Our luggage was transported. This was an big ass asset as there were 11 of us.

2026-07-14 via Nuitee
W
Weiran solo_traveller au
8
Good value for money.
Pros:

Had vegan milk on day 1 but not on day 2.

Cons:

Would be good to have vegan milk on both days.

2026-07-14 via Nuitee
I
irron solo_traveller il
9
Pros:

the location with the view.
the room for hikers with all the extra things.
the hotel restaurant was the best in terms of value for money.

Cons:

two small things.
No vegetables for breakfast.
in rhe hit wave, we had to open windows... no nets so the flies invaded the room.

2026-07-13 via Nuitee
H
Helia couple gb
8
2026-07-13 via Nuitee
A
Anna solo_traveller us
8
2026-07-13 via Nuitee
A
Anja solo_traveller ch
8
Ich komme gerne wieder!
Pros:

Zimmer klein, einfach und authentisch, ohne unnötigen Schnickschnack, dafür bezahlbar. Haustierfreundlich. Feines, reichhaltiges Frühstücksbuffet!

Cons:

2026-07-12 via Nuitee
T
Tomer solo_traveller il
9
2026-07-12 via Nuitee