Petit Palace Lealtad Plaza

Hotels
•
Petit Palace Hoteles
9.2 (3429 reviews)
Antonio Maura, 5 , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent breakfast
Cons:
Noise issues
Theft incidents
Limited room amenities

Categories

Cleanliness
8.54
Cleaning staff was dedicated, but incidents of theft impacted perception.
Service
9.99
Staff were very helpful and attentive, enhancing the overall experience.
Location
10
Excellent location, close to main attractions in Madrid.
Room Quality
8.5
Comfortable rooms reported, but some noise issues and limited seating.
Amenities
8.53
Standard amenities with some reports of missing items like a microwave.
Value for Money
8.99
Generally perceived as good value for the location and service.
Food and Beverage
9.54
Breakfast was excellent with a nice variety and quality.
Overall Experience
9.53
Despite some issues, most reviews highlight a positive stay and willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:33

Property Description

Prime Location near Prado Museum and El Retiro Park

Discover the perfect blend of comfort and convenience at Petit Palace Lealtad Plaza. Situated just steps away from the iconic Prado Museum and the lush El Retiro Park, our hotel offers an ideal starting point for exploring the cultural gems of Madrid.

Chic Rooms with Modern Amenities

Indulge in luxury with our spacious and stylish rooms featuring contemporary décor and soothing color palettes. Enjoy top-notch amenities including flat-screen TVs, air conditioning, and hydromassage showers, ensuring a relaxing stay in the heart of the city.

Easy Access to Major Attractions and Transportation

Explore Madrid with ease as the Reina Sofía and Thyssen-Bornemisza museums are a short stroll away. With the Banco de España Metro Station nearby, accessing other must-see sights like Puerta del Sol is a breeze. Don't miss out on the opportunity to experience the best of Madrid - book your stay at Petit Palace Lealtad Plaza today!

Important information:

- Depending on the season, air conditioning or heating is provided.
- The pet supplement is EUR 25 per pet per stay.
- Bookings of more than 5 rooms may be subject to special conditions and additional supplements.
- Reservations of more than 10 nights may be subject to special conditions and additional supplements.
- Please note that all special requests are subject to availability and may incur additional charges.
- The accommodations will send guests the necessary instructions for online check-in 7 days prior to arrival.
- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. Please note that this service is subject to a surcharge.
- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 3429 reviews
Cleanliness: 8.54
Service: 9.99
Location: 10
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 9.54
Overall Experience: 9.53
L
Lisa • family_with_children • us
9
Pros:

The location was great and walkable to all the areas we wanted to explore.

Cons:

The bunkbed was difficult for my teen ager to access with the ladder situation and the whole bed felt/sounded rickety. The window overlooked the central void in the middle of the buildings, so no view.

2026-06-20 • via Nuitee
A
Antonio • family_with_children • co
10
Excelente
2026-06-19 • via Nuitee
A
António • solo_traveller • pt
8
2026-06-18 • via Nuitee
A
Ariel • solo_traveller • do
9
Pros:

Todo excelente.

2026-06-17 • via Nuitee
E
Eric • couple • us
10
The people at the front desk were simply amazing and friendly! Fátima, CC and Carlos were all just super friendly and h
Pros:

It was a great location, the staff were very nice and the breakfast was terrific

Cons:

I didn’t like being charged to hold bags for the week between stays

2026-06-17 • via Nuitee
G
Gisela • solo_traveller • pe
8
Pros:

EL SERVICIO DE LA RECEPCION; SOBRETODO NICOLAS ME AYUDO MUCHO DE MADRUGADA PARA LOGRAR ENCONTRAR FORMA DE COMUNICARME CON MI FAMILIA PORQUE HABIA PERDIDO MI MOVIL

2026-06-17 • via Nuitee
F
Felipe • family_with_children • br
10
2026-06-16 • via Nuitee
S
Selçuk • solo_traveller • tr
8
Pros:

Location, breakfast

2026-06-16 • via Nuitee
A
ANDREA • solo_traveller • it
8
2026-06-15 • via Nuitee
J
Josem Corujo • solo_traveller • es
6
Pros:

Ubicación

Cons:

Habitación

2026-06-15 • via Nuitee
S
silvia • family_with_children • co
9
Pros:

La ubicación es excelente

Cons:

Un día antes de terminar la estadía dejamos puesto afuera el cartel de arreglar la habitación salimos tarde y cuando regresamos habían volteado el cartel por no molestar… no nos arreglaron ese día
La habitación

2026-06-15 • via Nuitee
T
Teresa • couple • gb
8
Very friendly and helpful staff, perfect location. Very happy with our stay 😁
2026-06-15 • via Nuitee
D
David • couple • au
8
2026-06-14 • via Nuitee
J
Julia • solo_traveller • es
10
Viaje con niños
Pros:

Muy buena ubicación. Habitaciones familiar para viajar con niños.

2026-06-13 • via Nuitee
P
Prialcama • solo_traveller • fr
9
Très bon sejour
Pros:

Le personnel très agréable. L'emplacement idéal et le quartier secure pour des voyageuses.
La déco était très sympa
Très gentille attention pour l'anniversaire de mon amie ( gâteau)

Cons:

La douche à rénover. Pour une chambre de 4 un WC indépendant serait plus adapté que dans la salle de bain.
Fenêtre à rénover ( pas gênant en été mais en hiver le froid passe) .

2026-06-13 • via Nuitee
L
Laura • family_with_children • it
10
A due passi dal Prado e dal Retiro
Pros:

L'hotel si trova in un elegante edificio storico ristrutturato in modo attuale e funzionale. Il personale è gentile e efficiente, la nostra camera, affacciata su un bel viale alberato, ampia e comoda. La colazione molto ricca e varia, sia nel dolce che nel salato. Le parti comuni sono accoglienti e bene arredate. Posizione strategica per visitare i musei e il parco del Retiro.

2026-06-12 • via Nuitee
T
Tufan • solo_traveller • ch
9
2026-06-11 • via Nuitee
C
Cécile • solo_traveller • fr
8
2026-06-11 • via Nuitee
J
Judy • extended_group • us
10
2026-06-10 • via Nuitee
Y
Yanes • solo_traveller • es
9
2026-06-08 • via Nuitee