II Castillas Madrid

Hotels
8.7 (11301 reviews)
Abada, 7 , Madrid , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Clean and comfortable rooms
Cons:
Breakfast variety could be better
Some noise at night

Categories

Cleanliness
8.59
Most reviews mention cleanliness as a strong positive attribute.
Service
9.06
Consistently praised as friendly and helpful.
Location
9.1
Frequent mention of excellent location near attractions.
Room Quality
8.55
Rooms were spacious and comfortable based on reviews.
Amenities
8.49
General praise, but some concerns about variety in breakfasts.
Value for Money
8.64
Value supported by good location and service.
Food and Beverage
8.4
Breakfast was noted as simple but enjoyable.
Overall Experience
8.76
Overall satisfaction as mentioned in various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:49

Property Description

Central Location
The Hotel II Castillas boasts an ideal central location, a mere 300 metres from Madrid's vibrant Puerta del Sol district. Perfect for exploring the heart of the city, guests will find themselves at the hub of all the action.

Convenient Amenities
Guests can enjoy the convenience of free Wi-Fi access throughout the hotel, ensuring they stay connected during their stay. The traditional Spanish restaurant offers a taste of local cuisine, adding to the authentic experience.

Exploration Made Easy
With key attractions such as the Royal Palace, Thyssen Museum, and the bustling Preciados shopping street just a short stroll away, guests at Hotel Castillas have easy access to the best of Madrid's offerings.

Ready to experience the charm and convenience of Hotel II Castillas? Book your stay now and make the most of your Madrid adventure!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 28 per day.

Location

Guest Reviews

8.7
Based on 11301 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.49
Value for Money: 8.64
Food and Beverage: 8.4
Overall Experience: 8.76
F
FRANCISCO • solo_traveller • us
9
2026-05-30 • via Nuitee
W
Wassim • solo_traveller • lb
9
2026-05-30 • via Nuitee
S
Stana • extended_group • rs
8
Pros:

Perfect stay and excellent location.

2026-05-30 • via Nuitee
C
carla amendoeira • solo_traveller • pt
9
2026-05-30 • via Nuitee
T
Tania • couple • mx
10
Excelente ubicación
Pros:

Ubicación excelente y buen desayuno

Cons:

Conexión Wifi regular

2026-05-30 • via Nuitee
E
ERICO • couple • br
10
2026-05-30 • via Nuitee
B
Bruno N P • family_with_children • br
7
Preço justo para estadia curta. Localização extremamente central na Puerta del Sol.
Pros:

Hotel em localização incrível. Quarto amplo para 3 pessoas, com muito espaço e camas ótimas e quarto perfeitamente climatizado. Check in e check out faceis e café da manhã justo. Banheiro bom, um pouco antigo, mas suficiente e perfeito para estadias mais curtas.

Cons:

Café da manhã é bom e suficiente, porém poderia ter mais opções. Wi-Fi ficava falhando, principalmente a noite e torneira do banheiro ficava desencaixando, nada que prejudicasse a estadia, apenas alguns pontos a melhorar.

2026-05-30 • via Nuitee
T
Tania • extended_group • uy
10
Buena que podría ser mejor
Pros:

Ubicación

Cons:

Nunca son muy simpáticos y buenos en el trato , siempre paro por ubicación pero quizás ya piense en cambiar

2026-05-30 • via Nuitee
F
Francesca • family_with_children • it
8
2026-05-30 • via Nuitee
M
mercedes • family_with_children • ar
8
Bien ubicado
Pros:

Buena relación precio calidad con buen servicio desayuno.

2026-05-30 • via Nuitee
K
Kelly • family_with_children • pr
10
Pros:

Ubicación, desayuno,, comodidades de la habitación

2026-05-29 • via Nuitee
G
Grażyna 33 • solo_traveller • pl
10
Pros:

Hotel w samym centrum miasta. Personel bardzoiły i pomocny. Cisza.

2026-05-29 • via Nuitee
C
Carolina • couple • es
9
2026-05-29 • via Nuitee
J
Jose Ernesto • solo_traveller • ar
10
Lo volveria a elegir
Pros:

La ubicacion y en general todo...el hotel muy limpio ...buena atencion y el desayuno muy completo...

2026-05-29 • via Nuitee
D
Doaa Nabawy • extended_group • eg
8
Pros:

Location
Spacious room with a balcony
Clean

2026-05-29 • via Nuitee
M
Maryerie • couple • pr
8
Nice hotel , good location, good staff , needs better beds or at least a mattress pad, better pillows and please change
Pros:

Location , staff.

Cons:

Beds , pillows , breakfast, noise early in the morning DOORS SLAMS AT 5 am

2026-05-29 • via Nuitee
R
Ronald • couple • sv
7
2026-05-28 • via Nuitee
S
Sandra • solo_traveller • ar
9
Buena ubicación
Pros:

Ubicación e instalaciones.

Cons:

No nos permitieron utilizar el baño de discapacitados que mi Madre usa silla de ruedas porque dijeron que era para el personal.

2026-05-28 • via Nuitee
I
Isa • couple • uy
8
2026-05-28 • via Nuitee
I
Iskra • couple • mk
9
I would recommend hotel castillas madeid, the location is perfect, a minute to gran via and still in a quiet part. The s
Pros:

The location, the cleanliness and the staff

Cons:

Maybe the breakfast could’ve been more varied but it was still ok

2026-05-27 • via Nuitee