Mena Palace Hotel - All Inclusive

Hotels
7.6 (304 reviews)
Sunny Beach , Sunny Beach , BG

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Poor food quality
Cleanliness issues

Categories

Cleanliness
6.65
Multiple reviews mentioned issues with cleanliness and furniture updates.
Service
8.65
Generally positive feedback about staff service, with minor issues.
Location
8.65
Good location mentioned in various reviews.
Room Quality
7.65
Room quality is mentioned with some complaints about outdated furniture.
Amenities
8.15
Amenities received mixed reviews but some positive mentions.
Value for Money
7.15
Some reviews indicated poor value for the quality received.
Food and Beverage
5.65
Food quality received significant negative feedback across multiple reviews.
Overall Experience
8.25
Overall experience reflects various positive aspects despite specific areas of concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:12

Property Description

Luxurious Accommodation
Benefiting from a prime location in Sunny Beach resort, Mena Palace Hotel offers elegantly furnished rooms ensuring a good night's rest. The property's cleanliness is a top priority, guaranteeing a comfortable stay for all guests.

Exceptional Dining and Entertainment
Indulge in delicious cuisine at the restaurant while enjoying live music. Complimentary drinks are available throughout the day.

Relaxation and Recreation
Unwind at the indoor pool with a water slide or the outdoor pool with free lounge chairs. The hotel offers a variety of activities including a fitness center, mini-golf, sauna, and massage studio, all free of charge.

Book now for an unforgettable stay at Mena Palace Hotel and experience luxury, comfort, and top-notch service.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 304 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 7.15
Food and Beverage: 5.65
Overall Experience: 8.25
M
Milena • family_with_children • bg
9
2026-09-11 • via Nuitee
M
Marinel • solo_traveller • ro
7
Pros:

Staff and location the best in the aria!

Cons:

Food not the best
Just if you want to eat every day same thing😅

2026-09-06 • via Nuitee
T
Tibor • solo_traveller • hu
8
2026-08-31 • via Nuitee
L
László • solo_traveller • hu
9
2026-08-27 • via Nuitee
O
Osman • family_with_children • bg
8
Genel olarak beğendim
Pros:

Her şey çok güzeldi
Hotel'in konumu çok güzel yerde
Plaj (400m)ve kentmerkezi (700m)uzaklıkta yürüme mesafesinde

Cons:

Yaz mevsimi olmasına ramen Meyve seçeneği vazla yoktu

2026-08-13 • via Nuitee
Ахмед • solo_traveller • bg
8
2026-08-12 • via Nuitee
A
Attila • solo_traveller • hu
6
2026-07-15 • via Nuitee
B
Boris • solo_traveller • il
9
2026-07-11 • via Nuitee
Васил • solo_traveller • bg
10
Pros:

Както винаги чистотата в хотела, ресторанта, басейна. Храната на ниво и в изобилие. Добро отношение от целия персонал, усмихнати и ведри. Хората, които работиха и миналата година ни помниха и тази и се радваха много че се виждаме отново.

Cons:

Проблема с климатичната система в стаята и охлаждането. Чилър системата просто не работеше особено в нашата стая. Миналата година го спирахме, защото правеше студено за 15 минути в А5-5, тази година не го спирахме 4 часа, за да се охладим 15 минути в А 5-6.Дойде един от портиерите установи, че не работи. След като 2 пъти индикирах на рецепцията На другата сутрин дойде и подръжката на хотела потвърдиха, че не работи и ще сменят кондензатор. След това спрях да се занимавам. Но не е окей. Отстранете това недоразумение. Догодина пак сме там, може би още тази в края на сезона.

2026-07-04 • via Nuitee
K
Kim D. • solo_traveller • bg
10
Wonderful stay
Pros:

I originally booked just a few days here, but I ended up extending my stay because I simply didn't want to leave. I had such a relaxing and enjoyable holiday. The staff were genuinely friendly, welcoming and always happy to help, which made a real difference. The food was delicious, with plenty of choice every day, and the whole hotel was spotless. I also loved the new snack bar, open from 12 pm until 6 pm, serving ice cream, snacks and drinks throughout the afternoon. It was such a nice addition and really handy between meals. There was lovely background music playing during the day, creating a really relaxed atmosphere without being too loud. The beach is only a short walk away, which was another big plus for me. A big thank you to everyone who made my stay so enjoyable. I left with wonderful memories and I'll definitely be coming back. I wouldn't hesitate to recommend this hotel to anyone looking for a relaxing holiday.

Cons:

Nothing to complain about. 😊

2026-07-04 • via Nuitee
K
Karolina • solo_traveller • pl
8
2026-06-26 • via Nuitee
E
Evgenia • couple • bg
5
Не би
Cons:

Храната беше под всякаква критика- ориз,картофи, пресолена кайма на кюфтета, имитиращи продукти на масло мед, сирене. Полуфабрикати основно и то безвкусни. Не бих повторила. Стаите с обзавеждане от 2016г и нищо не е обновяване.

2026-01-19 • via Nuitee
O
Orhan • family_with_children • dk
7
Cons:

Yemekler kötüydü

2026-01-19 • via Nuitee
D
Dan • family_with_children • ro
1
The worst stay ever
Pros:

Nothing

Cons:

Food, location

2025-10-18 • via Nuitee
E
ELENA GABRIELA • family_with_children • ro
9
2025-10-03 • via Nuitee
R
Raluca • family_with_children • ro
10
2025-09-19 • via Nuitee
Борис • couple • bg
6
Cons:

Храната като цяло.Безвкусна.

2025-09-19 • via Nuitee
S
Sebastian • family_with_children • pl
8
Pros:

Fajny pobyt. Bylismy 4 noce we wrzesniu. Wszystko gralo jak nalezy. Jedzenie ok, bar ok, do plazy blisko, czyste pokoje, nie ma co wydziwiac

2025-09-16 • via Nuitee
L
Lili • family_with_children • hu
10
Cons:

Az animàtorok. Tobb program gyerekeknek is. Kisebbeknek is 2 eves kortol. Kar hogy nem lehetett hasznalni a baba szobat.

2025-09-13 • via Nuitee
I
Iulia • extended_group • ro
9
Echilibrat pentru raportul calitate preț
Pros:

Dispoziția l‐a satisfacerea cerințelor

Cons:

Zgomotul cauzat de barul din apropiere- Tiki bar

2025-09-12 • via Nuitee